Samsung Galaxy S23 Ultra (2023)
Verified58 reviews
I have been a Samsung user for many years, but why oh why do they have to update with useless things that changes the phone and makes it harder to operate? Think of changing to an I phone or OPPO. Quite disappointed :( Show details
Beware of updates, they will stop a lot of apps working. I've tried all their solutions and yet they don't work. Complain about it to them ot review it in the negative and they'll give you solutions that don't work and force product review to delete negative reviews about it.
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This was a high-value purchase that ended in disappointment. The Samsung Galaxy S23 Ultra arrived completely unresponsive, reflecting a serious lapse in quality control. Support failed to reply to an urgent pre-purchase email and again after delivery, leaving the issue unresolved. While shipment was prompt, that does not offset the lack of… Read more
communication or product testing. They did promptly accept a return, but the experience was entirely transactional — non-apologetic, devoid of empathy, and showing zero personal customer care.
In terms of performance expectations, I cannot comment on camera quality, display brightness, or app performance, as the device never powered on. I use my mobile phone extensively for photography, navigation, and content creation, which made this failure especially inconvenient. A company selling premium devices should demonstrate reliability, responsiveness, and respect for its customers — unfortunately, that was not my experience.
Reviews with attachments
Samsung has created a winner – I ordered the Lime Green from Samsung and I love the colour. The screen is a generous size and while it is big enough to shop and browse the net easily, it still fits in my back pocket. I love the stylus pen. It's such a handy gadget for signing online documents and you can also use it for leisure activities like colouring and drawing. It tucks… Read more · 1
away nicely and is easy to use. The camera is fantastic and the colour is crisp and focus clear. The phone operates smoothly and the apps work without issue. Very happy.
A great phone at a very good price – I purchased this phone online as there was a very good sale. I enjoy using this phone as it has many features which I use regularly other than just the camera or making phone calls. I enjoy downloading music and playing offline which is so simple to do. To use the camera which has many features again very easy to use but I like the panoramic… Read more · 1
feature for group photos and landscapes. The camera works extremely good in low light as well. To be able to download files and print is another very easy function to do on this phone. I like the pen as well. Comes so useful for signing documents and sending online. Overall this is the best phone I have ever used. A really good battery life as well. Very important for travelling. The camera case was purchased separately.
Ultra Powerful – Samsung once again hit it out of the park with the S23 Ultra. Camera is absolutely incredible and 30x Zooms are as clear as anything. The ability to shoot videos in 8K 30FPS is a fantastic feature but still have the option to do 4K60 Almost 12 months of ownership and no issues so far! Battery isn't terrible but is dependent on how much you use… Read more · 1
your phone and the apps you use. Phone speakers are very clear and loud, phone screen once again is setting the bar. Apps run as smooth as ever This phone can easily replace your laptop as it has Dex built in
Great phone – It's what I needed for taking photos, gaming, watching moveies, work, and checking out social media sites. Far superior than any iPhone! Compared to s22 ultra though, I wish they did not downgrade the front camera's resolution 40mp.. down to 12mp. Otherwise, great phone! 1 full charge lasts me a whole day and if I do need a top up, it doesn't take long to reach 50% of charge. Show details · 1
Solid phone! – The Samsung S23 Ultra will appeal to those who appreciate its squared edges and full-screen functionality. It includes the user-friendly S Pen for a light and easy experience. Seamless transfer from your previous device is achievable with SmartSwitch. However, it's worth noting that the phone's weight is relatively high compared to other models. The cameras are user-friendly, capturing clear images with a variety of editing functions. Show details · 1
In-depth reviews
Very poor UX choices + faulty camera out of the box requiring me to post it away for two weeks – The camera quality is worse than my five year old Oppo Find X2 Pro. You cannot turn off most 'image enhancements' and third party camera apps aren't allowed to make use of the full sensor. The camera itself rattles, which can be heard in videos. Samsung support said I'd have to post it in and go two weeks without a phone to get it looked at. Video… Read more
recording is wobbly because of this fault, so I still carry my Oppo around for any video recording at events. There's no option for VIP contacts to override silent mode, as Samsung removed that from the stock Android build. The UI changes in One UI 6 have made it harder to use the drawer feature. If I set my data to use an eSIM it also tries to send messages over it even though configured the opposite. It continually prompts me to make a Samsung account. There appears no way to wirelessly screen mirror without using DeX, which is not what is wanted. It won't stay connected to a wifi network with no internet if you set a static IP (required for a lot of technical work such as testing new network deployments). All in all, it's a newer and more expensive phone, but with worse picture and video quality and a slower and more frustrating user experience. Hanging to get an Oppo Find X7 Pro now and definitely won't be giving Samsung another shot for another five years (last one was a Note 8 in 2017)!
A great phone – My previous smartphone was a Samsung Galaxy S20 Ultra 512GB. I purchased the extended warranty, and as it turned out, was able to use this warranty to swap over to the S23 Ultra 512GB at no cost to me. It should be of interest to many why my S20 failed as knowing may help you to get more life out of virtually any smartphone that uses a Lithium… Read more · 1
Ion battery. With the S20, I would charge it while sleeping on a wireless charger. And during the day, I would typically have it on a wireless charging stand, which allowed me to view the screen easily while I was at my computer. So the phone was being held at 100% charge virtually 24/7. Lithium Ion batteries don't like this, and after a couple of years, the battery swelled up and the back starting peeling off. This isn't my first Galaxy to have a battery fail. It also happened on my S7 and S8+. Through a friend that is somewhat of an expert when it comes to Lithium Ion batteries, I've learned that there are better ways to treat these devices that should on average greatly extend the battery life. If possible, charge only to say 80% or 90% rather than full charge each time. Don't let the battery discharge below 20%, and charging at around 30% is even better. There is more to this story such as keeping the device cool, particularly when at a high state of charge. But then also are the constraints of going about your daily life without constantly pandering to a Lithium Ion batteries state of charge! I ended up unplugging the wireless charger at my computer so my phone only charges during my sleep and not during the day.
The phone itself is the best I've ever owned. My sister was so impressed she bought the exact same model. In turn her son also bought one. I own many Garmin fitness gadgets, which it seems work best with Android phones. Not just that, but I've never been one to use Apple devices of any kind, so sticking with Android / Samsung is a no brainer for me. One of the reasons I got the 512GB model was so that I could record video while using my phone as a dashcam on my ebike. I'm able to go for rides for an hour daily, not having to move videos to a larger drive for many weeks at a time. I realise there is a larger model with 1TB, however I've never felt the need to go that big.
Best phone I have had – This phone is fantastic, in everyway and I must admit I was silly getting it, but love it Why am I silly in getting it? Well I do not use all the functions, camera I have worked out a little, the stylus or what ever name they call the pen, is convenient to say the least, the size of it is great and the screen is majorly vivid, massive improvement… Read more · 1
over battery life
My last phone was a S10+ and well the battery for the S23 is majorly superior, two days or more without a recharge and if I use it quite a bit, it still goes for a min of 2 days, so majorly more convenient in regards to charging. I deducted 1 star due to it does not come with a charger and really you do need a better charger if you have a older charger due to the wattage, cause the battery is bigger you need to charge it and due to the fact they changed the volume buttons to where the power button is and its a bit annoying as you sometimes press the wrong button
The stylus works like a breeze and love how its actually hidden away within a little nook they managed to get in and the apps not fully used but some interesting ones that can be amusing like AR Doodle
Now with screen brightness wow - it is very bright and very vivid screen and sharp, sound quality is brilliant and becomes loud, louder than any phone that I have had before very sharp. I do state this is the best phone I have ever had, even though I taken a star away that star is really a meh
Fortunately this phone was at a fantastic price, bought in October last year and if it was not the price I got it for, I would have skipped cause about 2k for a phone is absurd in my beliefs - regardless of the features it has
It is easy to set up, easy to use and I would state its a worthwhile phone to have indeed
Positive reviews
Excellent service and great price. Fabulous phone, A grade but looks brand new. This is the second phone I have purchased from Phonebot and it won't be the last. Highly recommend this company. Show details · 1
Find out how Samsung Galaxy S23 Ultra compares to other Mobile Phones
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very nice – The features of this phone really amaze me the quality of the picture and the pixel are so great. Very handy and most reliable and updated android so far. Show details · 1
23 ultra 512gb 12gb ram – coming from an iPhone 14 pro, after using a year, the phone still smooth buttery with long lasting battery. Dont even need to worry about battery as u have the super fast charging with u get 80% around 30mins. No apps country restriction u can have multiple google account from different country to download apps. and Multiple social apps like… Read more · 1
whatsapp with 2 different number. the only complaints is sometime instagram and facebook wont stay on the last page you view. it auto refreshed
Negative reviews
Dropped from waste down on carpet floor with phone case- got a massive crack through the middle that made the bottom of phone completely unusable- cost $500 to replace screen. Phone was brand new. Dropped it again with protective phone case and screen protector - cracked AGAIN. Better off getting phone that is not as heavy and doesn't have a curved screen!!! It cracks everytime I dropped it no exceptions. Show details
S23 is even worse than Nokia – The S23 ultra is the worst phone I've ever had and I've had a Nokia! Everything sux about this phone. Shocking battery life, takes ages to charge, will not charge from a pad like all other Samsung phones do. Super duper slow! Going on line is sooooo slow when it decides to work. Photos look drab. My list is long but I have to go now. S23 SUX!! Show details
Hi Lenny, I'm saddened to hear about the poor experience… Read more
Frustrating on simple things – It's such a frustrating phone to use Had such high hopes. Paying so much money for top end premium phone. When everything I do to answer a call put volume up screenshot is just so difficult. Need at least 3 or 4 attempts. To do anything annoying screen moves when you just wanted to stay still. And with samsung paying so much money and every little thing is a extra Show details
Hey there David, Thank you for taking the time to review… Read more
Recent reviews
This state of the art phone has a fantastic camera, I am so happy with it. Show details · 1
Samsung's BIGGEST SCAM!!! – Tradein offer of old mobile is a rip-off. I traded in my old phone which was in pristine working order. They took a $225 deposit which would be refunded to me, once my old phone was verified in good working order. But they assessed it as not in good order and only repaid me $1, instead of the $225. This is absolutely bogus and they are ripping… Read more
people off. I have been a long time customer of Samsung and thought this would be a reputable tradein offer but I am horrified at this blatant scam. DON'T TRADE-IN YOUR OLD MOBILES, THEY WILL SCAM YOU OUT OF IT!!!!
Hey, please refer to our private messages.
Kind Regards,
Brian Samsung AU
Immaculate condition, Product as described – Bought a Grade A for a respectable price, quick shipping and immaculate condition, would've thought it was first hand, not a single blemish on the whole phone, seems to be working as should would definitely recommend PhoneBot if it stays this way.
Excellent – I now have a Samsung GALAXY S23 Ultra bought from PhoneBot. The first one I received had a fault and was returned to them. The service was superb. My questions were answered immediately and my phone was replaced and returned to me in a very short time. Excellent service Show reply
Find out how Samsung Galaxy S23 Ultra compares to other Mobile Phones
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Big no on Galaxy Calendar and Notes – If you are an ex-iPhone user and enjoyed the Apple Calendar and/or Notes format, then the Galaxy ‘Calendar and Notes’ will frustrate the hell out of you. The Apple format runs rings around the Galaxy/Android, and this is coming from an Apple hater. I've had my S23 Ultra for 9 months and find the ‘Calendar’ hard to read and frustrating. As for the… Read more
‘Notes’, trying to highlight text to add colour, yikes! I often find I have deleted it instead. Very clumsy. As for undoing the delete, how? I wish I could. Google only has instructions on undeleting for 'Messages' not ‘Notes’. I still prefer the freedom of Android over Apple IOS; however, the Galaxy does try my patience.
Hey Hilly, thanks for taking the time to share your… Read more
Beware of 4 n 3G issues – I recently bought a Samsung Galaxy 23Ultra upgrading from the 22Ultra. 23Ultra has no option for 3G only as my 22Ultra did. So if your a person who leave your city/town limits, I'd forget about purchasing a new Samsung phone until Telstra completely switches off the 3G network. These phones are designed to stay in 5 or 4G as long as possible,… Read more
meaning it can and does stay on the 4G network even with no reception bars meaning phone is useless trying to make a phone call. This can last upto and beyond 40 kilometres from town. When it finally changes to 3G and you can make a call, it will boot you off that call if it senses the hint of a 4G signal. I know the 3G network is to be closed down but that's not until October 2024, meaning my $2000 phone is nothing more than an expensive paper weight. My advise, stick with old phone till after October 24 or alternatively just stay within city limits.
Hey Rob, I'm sorry to hear you're having issues with your… Read more (+1 reply)
Nice product – Great price and condition.I saved a lot of money by not buying brand new.The condition of the phone was as described and with the extras was a fantastic deal.Very happy customer Show reply
A beautiful and easy to use phone – I've had both android and iPhones previous to this purchase and I can honestly say this is my favourite phone ever! I purchased the Ultra because it has the S pen which I personally find very useful (especially when playing games on a flight and you have no room to miss!) I use the S pen for writing notes when I'm out and about. You can definitely… Read more · 1
get by without it but I use it a lot. I like to travel and take a lot of photos, plus I take photos for my business. The camera on this phone is unbelievable. Every time someone uses my phone to take a photo with it, they always comment on how amazing it looks. It's super easy to use the timer and you can take photos easily either landscape or portrait and there is also the option to take the photo with a side button (easier for selfies) There are so many different options for cases which I need as I'm clumsy and drop my phone a lot. The one I have has protected my phone every time I've dropped it. The only negatives I have about this phone is the lack of headphones included. I know I'm old school but I like headphones with a cord which you can only buy through places like amazon or ebay. And the compatible Samsung ones are quite expensive in my opinion and I won't take the risk of losing one and then having to spend another $200 plus to buy a new pair. All in all this is a brilliant buy and I'm extremely happy with my purchase
Great phone – The S23 Ultra impresses with its cutting-edge features and sleek design. The camera system delivers stunning photos with its advanced sensors and AI enhancements. The high-refresh-rate display ensures a smooth experience, while the powerful processor handles multitasking effortlessly. The battery life is commendable, lasting throughout the day.… Read more · 1
However, the device's hefty price tag may have budget-conscious consumers questioning the decision to purchase. Overall, the S23 Ultra is a great device that excels in performance and photography but comes at a premium. Would highly recommend
Lost without my S23 Ultra – The phone that lets me do everything, from editing work documents on the run to taking sunset pictures at the end of the day. Easy to navigate, picture quality is amazing, watching netflix on the go, It does it all. I don't own a laptop, so I use my phone for everything, emails, I have multiple email apps for work and personal and its easy to… Read more · 1
navigate between them, If caught on the run at work I use it for MS teams meetings.
Battery life is better then my old Samasung.
Amazing phone – I recently got my hands on the Samsung S23 Ultra and I must say I am incredibly impressed. Not only is the phone aesthetically pleasing, with a large display and sleek minimal design, but it also packs quite the punch with its advanced hardware. The processor is lightning quick with no lag or hiccups, the camera is a dream come true with its… Read more · 2
crystal clear footage and 4k+ video recording, and the battery can last through pretty much anything with its fast-charging technology. I highly recommend this phone to anyone looking for a quality device on a budget. It's well worth the price and you won't regret it.
Perfect upgrade – Love he new S23 Ultra. The Camera Quality is amazing. I almost dont need my big DSLR anymore. The zoom is amazing and night camera has fantastic resolution. The display is crisp and clear and easy to read. Battery lasts most of the day, even when using for Video and streaming. Show details · 1
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Hey, I'm sorry to hear about the issues you're… Read more (+1 reply)