Samsung Galaxy S7 (2016)
VerifiedMPNs: 36225309, 36225310, KHSGS732BLK and 7 more819 reviews
Best phone I've ever owned – It does everything. I use it to film short movies and it hasnt missed a beat. Screen is great and the phone is durable - Ive dropped it at least 50 times and it still functions like a new phone. I went from Apple to Samsung and probably wont go back Show details · 1
Dumber and Dumber phones – NO FM RADIO! That is STUPID! In terms of points of importance about a phone, being able to listen to Radio on my phone is right next to being able to make phone calls, send texts and emails, and have online access. And not being able to manually access and remove/replace the battery without requiring the major 'surgical' intervention of a techie… Read more
is about the most stupid, dumb, idiotic idea EVER! These phones aren't 'smart' phones, they are DUMB phones.
Great Quality Phone – I was the owner of the S7 for 5, years. Until 2019-2020 the phone's specs were still very satisfying with most of the applications being able to run with no issues and quick response. The Android updates stopped in 2019 if I remember correctly so that small concern, but its existing security features were still decent. The only physical wear was… Read more · 1
some sort of delamination that happened in the home button area. The quality of the photos was amazing and up to 2022, I was still satisfied with the results of the photos. The size is also something I always liked in the S7 as I am not a big fan of massive phones that look like you are carrying your TV with you. The phone finally died after 5,5 with some software issue.
Positive reviews
Best camera phone and just keeps on going! – I have owned my S7 for years and I am constantly amazed at how good the quality of this phone is. I regularly take professional photos for a business Instagram account, and the camera is amazing! Catches high quality res shots in challenging lighting conditions everytime. It uploads quickly to Dropbox and Google Drive. My GPS is so accurate I've… Read more
used Find My Phone several times and it locates it precisely, once even leading me to the exact waste paper bin in my office. I've cracked both the front screen and back glass, dropped it regularly on concrete, got saltwater in the charging hole so that it only charges wirelessly and still it keeps going - you just can't kill it! I did look at upgrading recently but was disappointed to find that the newer phones are so large and bulky, wish this wasn't discontinued. Hope they can build a smaller model like this with 5G - I'd buy it!
Just the Ideal phone – I cannot fault this phone. The camera takes wonderful photos. Has long battery life. Making calls and receiving them. No problem. Great size. Sharp bright screen. Wifi works great. Bonus its waterproof. Very happy Customer. Show reply
Nervous to upgrade – Been a long time fan of Samsung, used to update every time a new one came out.I currently have the s7. I was having issues so Black Friday of 2018 I bought the s9 but have yet to use it. Since it's been so long I thought I'd sell it and get a newer one. However, after reading all the reviews about how horrible the s10's are and customers saying… Read more
their old s7's were a far better phone, I'm skeptical. I'm actually quite amazed at the amount of loyal customers agreeing that the s10's are so substandard and flawed compared to their usual quality. Then read the reviews on the s20 and they were just as bad if not worse. My s7 has also drastically slowed down since the last update, possibly last 2 updates. There have been times it's taken anywhere between 10 to 30 seconds to open an app or it takes 10 to 12 seconds to send a text. I'm really concerned because I don't know how much longer I can handle this snail s7, my options to upgrade are more of a downgrade and I wouldn't know where to begin to change brands since I've really ever only known Samsung.
Negative reviews
Swelling Battery – Phone was working well until the battery swelled and pushed off the back cover. This happened whilst on charge when I was sleeping. It's lucky it didn't catch on fire. I'm now wondering if this has happened to other people with far more tragic consequences. Show details
terrible, don't buy – Samsung insists on bloating the phone with their own terrible versions of google apps, which it won't let you uninstall or remove. The phone lags, has little processing power, and has terrible battery life. The speakers are too quiet, and of low quality. I'm only using an S7 temporarily, but I'll make sure I don't do so again.
Ghosted screen & bootlooping constantly!!! – I've been a Samsung user from before the S2 but the S7 was the worst phone I've ever owned! The stupid Smart Switch is an absolute waste of time & space, the phone has always frozen randomly & ran very hot. From the appalling battery life to the ghosting which appeared on the Screen when it was just a few Months old(plagued the Galaxy S7), & as of… Read more
June 2019 when the phone was just 18 Months old it has started constantly bootlooping (another problem which plagued the S7) rendering it unusable! It is IMHO the biggest waste of money I've gone back to my S5 until I decide on a replacement(unlikely to be Samsung unfortunately!)
I apologise for the experience you've had with your… Read more (+2 replies)
Recent reviews
Love It – Received this phone as a hand me down from my son. Really can't fault it. Good camera, plenty of storage, battery last me 6-10 hours. Video conferencing works well on it too. Show reply
Always a good choice – This is the 3rd Samsung upgrade I have had and the smart switch worked really well S3 to S5 to S7 Camera not quite as good as the S5 but all other functions are better. Show details · 1
Was good now scared to buy samsung ever again – My phone periodically barrs you calling out or for ppl to call in. Several times i have been left stranded and could only message out, or had to borrow someone elses phone in an emergency. I dont know which app is causing it but ads keep popping up even when i tried changing settings or downloading ad blocker. These ads are noisy and disturbing.… Read more
Gps was never accurate and the arrow doesnt point in right direction, lead me Walking in circles. When driving the app doesnt allow u to move closer to see map details keeps resizing on its own. So i tried usung whatsapp to make calls, when ppl call me i can hear that there is an incoming call but there is nil answer button to pick it up so i have to wait for it to ring out then call them back. I think i am at the end of my tether with this phone. Since it can make calls reliably i think this has got to be the last straw for me. I have been a long time samsung user but since this was bought online as i gift i dont think i can get it fixed. TOo scared to buy samsung products again.
Hi Mimi, let's look into this. 1. If you are unable to… Read more
love it – I love this phone. i think samsung have one of the best phone cameras. Cannot fault it. I do think that it is a shame that this phone has been discontinnued. Show reply
Find out how Samsung Galaxy S7 compares to other Mobile Phones
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Love it – I had the s5 and the s7 is great too. Just updated for a bigger screen. It takes great pics too. Does everything I need it to do. Apps run smoothly. Use it for emailing, pics, calls. I love it just as much as the s5. Show details
Perfect can't get any better – Reliable item apps work smoothly. good in everyday use .camera works smoothly. Durability and brightness works fine internet is smooth if your to bye a phone this Galaxy S7 is the one too get Show details
Perfect when new - now rubbish due to updates – S7 was a classy phone when new, easy to use, good camera and battery. But with each successive update and change (without detailed how-to-use instructions) phone usability has become far too complicated. Samsung never accurately describes their software updates and never say how they will substantially change options, screen layouts and… Read more
performance. So with all of the software changes since I purchased the phone in April 2018 the ease of use and performance has diminished.
We appreciate your feedback, Golly. We highly recommend… Read more
Perfect Backup Phone in 2019 – Use it as a spare phone on my gimbal to take travel videos. It's still going good in 2019, operating fast and smooth. The camera has good auto focus and handles low light pretty well. The size of this phone fits perfectly on a mobile gimbal as many flagships are a little big and heavy for gimbals. Show details
My Samsung S7 Acting Up & Slowing Especially After Last 2 Software Updates – My mobile phone, a Samsung S7, was purchased in April 2016. It is about to enter its 4th year of service. Yes, I know there is a current S10 model with a new S11 probably around the corner. Up until the last 2 software (Marshmellow version) updates, my phone was working generally alright (I had an issue with losing all my photos and videos on my… Read more
phone in Dec 2017; I cannot open the pdf file of my statement on an app since about April 2018 and the internet can be a tad slow or hang when I want to goggle something.) As I do not need the latest, greatest, brightest, all the bells and whistles, gee whizz mobile phone, I lived with it.
Now after the last 2 system software updates, the performance of my phone has taken a bit of a nosedive. On top of my existing issues, I find my phone slower; to open some web pages cannot be done at all now and can time out. Opening email has also slowed. In addition, I used to get a symbol on my phone and message app on the homepage of missed calls and unread messages; now that feature has vanished. I now have to actively search and dig around to see if I have missed calls or new messages.
What else will go wrong down the track?
Some of us can recall that Apple admitted to having software that deliberately slowed ones phone over time. This was to force its users to upgrade to a more expensive, latest model. Is this what Samsung is doing with the S7 now? I can't prove it, as I am no software expert, but companies like mobile phone designers do have that form. Welcome to the World of Built-In Obsolescence which just sucks.
I moved from Apple as my 3GS slowed down to such an extent after 6 years, I could not, inter alia, open Fakebook with all its new enhanced feeds, use the internet properly, nor use some apps as they needed the latest operating system. Terrible!
It will be interesting to see how long Samsung will support this Marshmellow software on my S7, apart from having programmes in it to slow my current phone down. Terrible!
Hey there, I’m contacting you today to further discuss… Read more
The camera! – Each Samsung I get is always better then the last. I absolutely love how great the camera is in this phone. I also love the fingerprint access. It's so easy to use. Show details · 1
Best Smart phone ever – Reliable, works a dream for the past 3 years ... Definitely going to be a SAMSUNG smart phone user for life. Camera takes great photos, even at night, messaging/calling/emails/internet access etc - everything works without a hitch, APPS all run smoothly. Easy to do updates / easy to maintain links to my mailboxes, battery lasts a decent… Read more · 1
stretch, only need to recharge once every 2 days or so despite using youtube / streaming occasionally. Extremely satisfied customer here. this is a workphone so no receipt for it.
Durable – The built quality is fabulous. I am totally satisfied with camera it has. Sound is amazing. Good battery life. Pretty good value for money, long lasting. I recommend this product Show details
Good phone – Bought samsung s7 when it was released. Good phone, was working quick without any problems for first 2 years. Then it start working slower, sometimes freezes, battery still good and I'm a hard user. Show details
Find out how Samsung Galaxy S7 compares to other Mobile Phones
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Gets so hot it shuts down, cannot hold it & Samsung deny there is issues, its nothing but a piece of junk – seems Samsung has issues with there customer service agents as i stated we called Samsung and they advised us it was a serious issue phone overheating and gave us a job number and the repair centre they use to take to immediately next day and will be fixed, as i advised in my post we did all this and the repair we took it to said it will take… Read more
about 3 weeks to get an answer from Samsung if they will repair it, mind you its under warranty and Samsung advised us it will be done on the spot, the repairer offered us a loan handset however had not had time to back up sensitive client info from my phone to my pci but at the same time i was informed the night prior it will be fixed there and then.we wasted a whole day driving there and back along with a tank of fuel only to get no where as Samsung and its repairer tried flogging us off. Called Samsung customer service to inform them they wasted out time money along with clients trying to contact me when they needed me but was of trying to fix this phone that has a mind of its own. The person i spoke with was understanding as he to informed me i am not the only person to experience this over heating and screen cracking from it in fact he was very honest and advised me he to had same phone same issues but as he works for Samsung it was replaced. He was aware the phone could and if overheats on say the bed or somewhere close to flammable liquid it can cause serious issues, just like there washing machines wink wink. i Then email Samsung directly and got no where with Sydney C.E.O Personal assistant as he would not offer a replacement as he stated other customers damage them or keep them so in this case he has stereo typed me as 1 of those people. He also did not give a rats rear that i require a phone as to my clients but more important my sons school may need to contact me in an urgent situation more so if they cannot get hold of his mother, he showed no care what so ever, tells me he hasn't children and if he does then feel sorry for them as if he shows no care towards others cant see him showing care for his own kids. I refused to have the phone collected by courier and made it clear i have wasted my whole day 90 minutes each way in traffic plus losing my day with clients yet he did not care. Customer service is useless as they cannot seem to now find the job number let alone i already did what was asked for me in the 1st place and not going over it again. In the meantime as a 3 yr old is hard to monitor as kids are quick on there feet the phone has caused an injury and now i do not forgive nor will take there excuses cause they can not find that we attended a repairer let alone job number but when they 1st made contact on my post they located that. Samsung you have failed your duty of care to your customers you have failed to do as promised which i advised the call centre all my calls are recorded for legal reasons yet you do a back flip and claim this and that and if i cant get to a repair centre then drop it off to Australia post they will send it to us, however you forget i still need a phone in case an emergency call for my child at school. The damage is now done and time to expose Samsung let alone the legal ramifications Samsung will now need to deal with and the shame as its coming that time where i as promised threw every single item in back yard as all our products we put trust in Samsung took out the baseball bat gave them a hiding then had my friend with his bob cat finish it off, soon it will all be on social media to show you you have lost us as buyers ever buying a Samsung product again, and for what this phone that were all apparently fixed prior to me buying did to our son Samsung cannot fix this but the legal system will fix you and i wont settle for nothing less than Samsung been shut down for there failing duty of care. I also paid for an apparent brand new phone not a refurbished unit as supplied to me. All those who have Samsung unit like mine beware if you are having overheating issues along with phone doing its own thing and shutting down, keep your kids well away and use Bluetooth or a speaker or headphones but not there ones that keep chitting themselves as i have been through 7 sets of genuine Samsung earphones , you do not want this phone damaging your face or hurting your children or anybody. Samsung are just irresponsible Greedy chits that only care about there brand and pockets as for there customers they run them around, well soon it will be Samsung begging for mercy however i stand my ground and they will not be getting this, instead they will endure pain from the legal system along with ACCC. I have 4 ex Samsung Techs that will stand in front of a judge and advise the courts the judge and the jury that Samsung have been well aware of the issues as they even had to repair when working at there outlets however even though its proven the heat cracks the screen Samsung head office tell the techs to deny it and advise customers its going to cost $$$ to fix the screen otherwise if your not willing to pay this then we will not repair the faults, i was told this at the repair centre i attended with misses by the repair agent lucky for me i wear a body camera like Authorities do as this will be key evidence that Samsung are more wanting to make more $$$ just to fix the chit phone and its merely an excuse so you give up trying to have it fixed, Samsung you chewed off more than you can handle as your legal team will be aware under wrongs act i need to wait to be sure my child recovers and under act that takes 1 year then its game on you liars. Buy any other brand but Samsung people even there latest handset has issues as reported by tec gurus that work for the media and as always Samsung tries shifting blame on the customers yet the Gurus are smarter and even filmed whilst the phone was not been touched how the screen was cracking, lmao caught out Samsung.
well well well now how shifty is Samsung and its agents whom sell these faulty phones, i paid for a… Read more (+3 replies)
Samsung S7 is poor phone and no use with the repairer as well (especially JB Hi-FI) – Actually I was using Samsung mobiles from S4 to S7 (after that I have stopped due to same problem comes up in 2 mobiles). I bought two samsung Galaxy s7 phones and both got screen problems. JB HI Fi has sent to repairer they are charged 200$ first time then after 4 months got the same issue now they are asking 220$ to fix it. It's ridiculous and… Read more
Samsung customer service team also doing nothing. Please don't buy samsung mobile phones..... I bought one phone from good guys, when I got the issue with the screen Good Guys has sent to repairer and they fixed without any charge.
I don't understand how Samsung Australia will deal with different companies in different way because same problem comes up in two phones one phone they fixed without charge (Good Guys) second phone (JB HI-FI) two times they are asking me to pay money to fix the issue even the issue fixed by the repairer still asking money to fix it.
We are very sorry to hear about your experience with us.… Read more
Good reliable phone – Camera great in day, not so in evening Battery doesn't last as long as what id like. Great size phone user friendly easy to operate and handle. Nice clear screen and fast processor. Overall very happy with this phone. Love the features and compact slim design. Would buy another Samsung phone. Show details
Great phone – Great phone will always buy a Samsung! Easy to use. Camera quality is great, I'm sure they will always get better with each model. Everything runs smoothly. I use my phone for calls, messages, banking and browsing the net. THE ONLY THING THAT WOULD MAKE IT PERFECT IS IF THEY MADE IT SO THE PHONES DON'T BREAK EASY. Show details
A Great Little Phone – I have had a lot of problems with cell phones from other makers but I keep on coming back to Samsung because the phone keep on working. The camera is good and the apps still run smoothly. Sometimes it takes a little longer than it should to load but that is because i have over loaded the phone with junk. I am very happy with phone and still have faith in this brand. Show details
Owned the Samsung s7 for 2 weeks brought e cover and screen protector now my phone is leaking purple – Haven’t got a chance to upload apps or take photos because the phone started to leak purple patches all over a brand new phone. It’s very upsetting I work hard for my money and needed a phone for my work now I’m $500 down would not recommend this phone to anyone . Show details
Hi Tracy, I'm sorry to hear that, if you visit a service… Read more
Love it – I definitely can’t live without it! It got a big screen which is perfect to watch a movie at night and all the apps run smoothly and quick! The camera is really high in quality, it’s even better than the iphone i used to use! I also like how it can show all the app in the homescreen and there’s a lot of way to manage apps from homescreen which is much more convenient I bought it with a discount so the samsung phone is definitely worth it! Show details
DO NOT BUY A SAMSUNG MOBILE PHONE – The battery gets really really really hot & phone shuts down, also battery does not hold it's charge for long. The phone gets so hot it can't be doing my head any good & at times I have had to end phone calls because my phone is so hot. I have always had Samsung phones since my first phone a Nokia, but it seems Samsung these days does not care… Read more
about the quality just the profit. Every one of my samsung phones seems to get worse on quality & performance - i have had enough - no more Samsung for me & i urge everyone else out there not to get sucked into the samsung publicity - it is all false.
Hi there, we're sorry to hear that you feel this way. We… Read more
Not worth the price – Samsung S7 is a nice phone but its not perfect. Phone charger gone bad after few months. Earphone died just after two months. Two more earphones bought died in 2-3 months time. I think charger and earphone supplied with this phone and galaxy S6 are of very poor quality. My wife has Galaxy S6. I am now using HTC earphones and HTC charger for both… Read more
these phones. Also they advertise it (S7) to be waterproof phone but still submersion in water for few minutes made it to stop charging for 8 months. After 8 months probably charging port dried and it started to charge again. Now phone's notes (memos) suddenly gone away without trace. All notes saved for last two years all gone. I always been loyal samsung customer from Galaxy S1 to S7 but not anymore. I will never buy Samsung mobile in future.
Good phone, very happy with it – Camera quality has been great in a variety of context, and so far the phone has held up in family with two small children well. It's almost 18 mo old now, and I still couldn't fault it. Even after all this time, it's still running smoothly and have had no issues with battery drain or the phone getting slower. Show details
Why the Samsung S7 phone is my choice – While all my family own iPhones I decided on the Samsung. Why? Because you can add extra memory via an SD card which can add upto 128 GB or more for a reasonable price. My battery lasts me all day . The camera takes excellent photos in all lights and there are thousands of apps to suit all tastes. I don't bother with a landline at home. My S7 does it all. Show details · 2
Love the S7 Samsung – Picture quality is the best of any phone ive had, photos are unbelievable quality. Very good at night. Using the internet is fast, no waiting around. Every app ive installed works smoothly. Plenty of space for apps, music & other. Best phone ive ever had... Cant live without it, its my life. Show details · 1
Great phone, love it! – Bought this one on special as it is a bit older now. It is a bit clunky sometimes, especially when trying to open messenger on facebook. Other than that, it is a great phone with a very long lasting battery. I think it is enough to last the day, which is always a perk! Show details · 1
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We're sorry to hear of the troubles you're having with… Read more