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Samsung Galaxy Watch Active 2
44mm Bluetooth, 40mm Cellular, 44mm CellularBuilderSydney
- 2 reviews
- 2 likes
Samsung wont replace a faulty watch
We purchased the Galaxy active watch in December 2020. just a month after, it had serious problems, overheating, battery going flat within a few hours.
The watch was sent back to Samsung for repairs via Vodaphone. It came back and they had replaced the battery and performed other fixes.
Again the watch had the same problems.
We sent the watch back for the second time and the technicians said the problem was that the charger was faulty?? So when the watch arrived back we purchased a brand new charger as directed by the technician.
The watch still has the same problems.
This watch cost me over $700 and it has had major problems since day one.
I think Samsung should just replace it.
Purchased in December 2020 for $700.00.
RodSydney, NSW
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
Still a long way to go.
I bought the Samsung Galaxy Watch Active 2 with high hopes that Samsung had made sufficient progress to be comparable to the Apple Watch 3 which I had owned for the previous three years. It hasn’t.
My problem with this watch is that it is glitchy and fragile.
By glitchy I mean the software doesn’t “just work” and often doesn't work properly at all. I rely on the watch for notifications and phone calls. About once a week I notice an absence of notifications and find the watch has disconnected itself from the phone (Pixel 3).
Further, notifications are intermittently late, sometimes by hours.
The alarm on my phone does not ring on my watch so if I want a watch alarm I need to set a separate alarm on the watch.
...
Purchased in October 2020 at JB Hi-Fi Retail Stores for $349.00.
5 comments
Hey Sara
Personally I think your response is a deflection.
I opted for mediation and waited two weeks as requested but Samsung chose not to engage with me....
Samsung AUSamsung
I would suggest having your watch assessed by a Samsung technician. To have this arranged please follow the link below.
>https://www.samsung.com/au/support/your-service/main/
...
PrabhMelbourne
- 3 reviews
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
Watch is awesome
Had this watch since May and overall I love it, UI, Performance, Features are the best of any smartwatch even that of the apple watch 5. Very easy to use.
Purchased in May 2020 at Kogan.com for $369.00.
Find out how Samsung Galaxy Watch Active 2 compares to other Smart Watches / Fitness Trackers
Know better, choose better.
Ethan C
- 9 reviews
- 14 likes
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
No real complaints. Does the job.
I bought it mainly for the convenience of receiving notifications and it serves that function reasonably well.
It is comfortable to wear, which is a big plus and you can buy aftermarket watch bands and cases which somewhat allows you to wear it with different outfits. Fitness functions are however gimmicky and virtually useless in my opinion.
I get two days use before I have to recharge. This is on medium brightness and AOD turned on.
Purchased in December 2019 at Samsung Online store for $356.85.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung Galaxy Watch, Ethan! We really appreciate the time spent to share your feedback on this product and I will be sure to pass this on to the team :)
If you h...
Read moreave any questions, please don't hesitate to send us a PM via the link below as it is our main point of contact.Jayden T.Metropolitan Adelaide, SA
- 2 reviews
An Awesome Watch To Have!
This watch is pretty great for someone who wants a compact, miniaturized phone that offers easy access for a lot of basic and essential applications!
One of the best fitness based watches and overall a great watch to have in general! Accurate recording of steps, heart-rate, sleeping patterns, etc.
Even the battery life is quite exceptional with 1d 3h as the average battery amount on a full charge with full functionality and about 3-4 days with power-saving mode on!
Overall one of the best watches I've owned in regards to functionality, style, fashion and performance.
Purchased at Kogan.com for $499.00.
BrianGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
This is a quality alternative to Apple Watch
I have recently changed job so had to returned my iphone to my old company. My new company gave me a Samsung phone which wouldn't work with my Apple Watch 2. After some research, I have decided to purchase the Samsung Galaxy Active 2 watch, I like the design and the look of the watch. Functions wise it's on par with Apple's Watch. The watch is comfortable to wear and have a lot of fitness capabilities which I like.
Purchased in May 2020 at Officeworks Online store for $379.00.
1 comment
MickSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Galaxy Active 2 and thank you for leaving your feedback. We’ll be passing it on internally to help improve our products and servic...
Read morees but if you have any questions, you can reach out to us through Product Reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us. You can follow the link below to be redirected to our Facebook inboxSabrina
- 6 reviews
- Galaxy Watch Active 2 40mm Cellular
- Verified purchase
Good watch, average battery
I wanted a new watch that was high tech and had lots of workout functionalities. I originally looked at the apple watch but didn't like the shape of the face.
The screen is beautiful OLED, but this in turn makes the battery last only a day on cellular or 2 days on Bluetooth. The functionality itself is really nice on watch and the screen is resilient and only have a couple of minor scratches when I wear it everyday and I'm a clutz.
I do however wish that Samsung invested more in compatibility with applications and devices outside the Samsun...
Read moreg realm as i find I can't make my watch speak to health apps or smart scales often. Compared to the Apple watch its pretty dismal in this space. The workouts give you accurate data and I love being able to see my progress. This is where 2/5 stars I'm giving are coming from. Then 1/5 for ease of use and it's lost 2 stars because the battery life is terrible and the cross compatibility is bad. I think if I were to purchase again I would either buy Apple, Garmin or the original Samsung Watch.Purchased in November 2019 at Samsung for $750.00.
1 comment
KathSamsung
Thank you for sharing your experience on your Samsung Galaxy Watch, Sabrina. We really appreciate the time spent and I will be sure to forward this on to the team so we can continue to improve on our ...
Read moreproducts and services. I have also provided a link below with some tips on how to optimise the battery life on your device. https://www.samsung.com/au/support/mobile-devices/gear-s3-what-is-power-off-watch-mode/MattSydney, NSW
- 2 reviews
- 1 like
Decent product, but LTE doesn't work
Watch connectivity with Nokia 8 is an issue, it keeps disconnecting. In addition, I cannot setup the LTE mobile network connectivity through the app. Smart watch features are useful as expected when watch is connected.
Purchased in April 2020 at Vodafone for $699.00.
1 comment
AdaSamsung
Hi Matt, we recommend for you to head into your nearest authorised service centre so that we can take a look into this.
With the global spread of COVID-19 impacting many communities, Samsung is adapt...
Read moreing its practices to protect the health and wellbeing of our people and customers. As such, all our Galaxy Studios are currently closed. Our Experience Stores located at George Street, Sydney, Melbourne Central and Highpoint Shopping Centre are still open but at reduced operating hours.Nitish
- 5 reviews
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
Great watch
I bought black watch as i like black color its an amazing watch with really good features.
I use it everyday even while exercising and walking it helps me track my movements during the day.
Purchased in October 2019 at JB Hifi Home.
1 comment
Samsung AUSamsung
Thank you for your review, Nitish. We're happy to hear you're using your Galaxy Watch Active everyday!
Sara
Samsung Australia
The reviewer stated that an incentive was offered for this review
Find out how Samsung Galaxy Watch Active 2 compares to other Smart Watches / Fitness Trackers
Know better, choose better.
RustproofhydraPerth, WA
- 15 reviews
- 2 likes
- Galaxy Watch Active 2 44mm Bluetooth
- Verified purchase
Not too bad
I purchased this watch being a samsung fan but it didnt come to my expectation due to glitches i have to face. Its hr monitor is like not calibrated. Does not give accurate reading, blue tooth range is poor. Even i cannot connect it to my mobile in next room.
Purchased in February 2020 at Officeworks Physical store for $332.00.
1 comment
MickSamsung
I’m sorry to hear that we weren’t able to meet your expectations. If you’re having issues with your Heart-Rate monitor and these aren’t fixed by restarting the watch, it may be best to head to a Samsu...
Read moreng Studio so our team can look into this for you. You can locate and make a booking at your local studio by following the link below.KatGreater Melbourne (Metropolitan), VIC
An expensive error
I chose the black, because the only other option was pink. Within 10 days of just regular wearing the paint had chipped off the outside of the watch. Samsung advised that it was made of aluminium. That was the explanation. In other words, what did I expect. I downloaded the heart rate hourly info and it showed min. beat at 39bpm a few times per day including when I'm not asleep. When I walk or cycle an annoying voice keeps telling me statistics every km (bike). Tried everything to turn it off & again took it back to Samsung. They also turned off various things including Bixby & the voice still reports.
I'm so disappointed, annoyed & completely regretting this purchase.
Purchased in October 2019 at Samsung Physical store for $549.00.
1 comment
KathSamsung
Hi Kat. I apologise for the experience you've had with us so far and I would like to look further into this for you. Would you be able to send us a private message with your Samsung reference number?
...
WorkinmummaGreater Melbourne (Inner), VIC
- 3 reviews
- 5 likes
I love it
I've just recently got it, but I'm having fun with it, and I love it cheering me on for being active (just getting off the couch after binge watching stranger things haha!)
Purchased in October 2019.
Orland Louie ReyesSydney, NSW
- 4 reviews
- Galaxy Watch Active 2 40mm Cellular
- Verified purchase
Good Design, Bad Battery, Worse Online Experience
The watch design is great and just cut above the rest. I don't need to download a lot of apps since I only need Spotify, Samsung Pay, Sports tracking, and some utility apps. The watch has great features overall but the main downfall is the battery life. I would not recommend buying the Galaxy Watch Active2 40mm Cellular, go for the 44mm version. My wife cancelled her pre-order to get the 44mm because she saw that I am so disappointed. I pre-ordered this through Samsung Online Shop and got it last 11/10/2019. The battery life of this device is j...
Read moreust bad. It won't last you half a day even though it is stated to last 43+ hours of typical usage as per Samsung website. I don't workout more than an hour but I am a type of person who is always on the go and always wireless (Data/Wifi, Bluetooth and NFC). I was expecting this to last for a full day but instead it only lasted me 4-5 hours each day and I always find myself looking for a charger or my S10+ to reverse charge it. I contacted Samsung support and now have an appointment to have this device checked. I am hoping that it is only faulty. In terms of Samsung Online Shop experience for this device, I asked why the return policy will only apply for "UNOPENED" boxes when I don't even have an actual DEVICE as a point of reference when buying it online especially when it is a "PRE-ORDER" and ALL of the shops around AUSTRALIA don't even have it yet. My wife and I are a Samsung fans and most of our appliances are Samsung devices but with this I am just really disappointed. In conclusion, Watch design is great but with really bad battery life which is hindering it and causing a lot of disappointment. While the Samsung Online shop experience is the worst in terms of after-sales and return policies. Don't buy directly from them online, go to your retail shops instead for a better return/refund policy. I am rating this with 1 star.Purchased in October 2019 at Samsung Online store for $749.00.
1 comment
KathSamsung
Hi Orland, we're sorry to hear that you have been experiencing difficulties with your Galaxy Active 2. Would you be able to send us a message to the link below so we can further look into this?
Read more Please ensure to copy and paste your product review in a private message to us. Kath Samsung AUQuestions & Answers
Alicia Sasked
Hello, Kogan and amazon sells this watch much cheaper than jb hi fi and office works. Will the cheaper kogan watch still have a warranty in australia ? Is this Kogan watch an international model ?
1 answer
KathSamsung
Hey Alicia. Kogan is not an authorised Australian retailer for Samsung. Please be aware when purchasing from a non-authorised retailer for Samsung Australia. They sell Grey Import devices which are not Australian variants. As it is not an Australian variant, it would not be covered under our warranty.
Kath
Samsung AU
MarkandLynnasked
How long will the battery last with all functions operating as well as the cellular on and bluetooth Samsung. I need to know to make sure the product is fit for purpose.
1 answer
AdaSamsung
Hi, battery usage of a device depends on various factors including the settings, applications, notifications and usage of a device. If you do require assistance with your Active2 watch at any time, please don't hesitate to reach out to us any time.
Ada
Samsung AU
Details
Category | Smart Watches / Fitness Trackers | Smart Watches / Fitness Trackers | Smart Watches / Fitness Trackers |
---|---|---|---|
Price (RRP) | $749.00 | $549.00 | $799.00 |
Screen Size | 1.2" | 1.4" | 1.4" |
Connectivity | 4G, Bluetooth, GPS, NFC and Wi-Fi | Bluetooth, GPS, NFC and Wi-Fi | 4G, Bluetooth, GPS, NFC and Wi-Fi |
Construction Material | Stainless Steel | Aluminium and Stainless Steel | Aluminium and Stainless Steel |
Colour / Finish | Black or Rose Gold | Black, Rose Gold, White, Brown | Black or Rose Gold |
Display Technology | AMOLED | AMOLED | AMOLED |
Voice Assistant | None | None | None |
Sensors | Accelerometer, Barometer, Gyro Sensor, Heart Rate Sensor and Light Sensor | Accelerometer, Barometer, Gyro Sensor, Heart Rate Sensor and Light Sensor | Accelerometer, Barometer, Gyro Sensor, Heart Rate Sensor and Light Sensor |
Interface | Bezel (Touch) | Bezel (Touch) and Buttons | Bezel (Touch) |
Loudspeaker | Yes | No | Yes |
Waterproofing | Swim-proof | Swim-proof | Swim-proof |
Memory (RAM) | 1.5 GB | 0.75 GB | 1.5 GB |
Battery Size | 247 mAh | 340 mAh | 340 mAh |
Battery Life | 2 days | 2.5 days | 2.5 days |
Weight | 37 g | 30 g | 42 g |
Manufacturer Warranty | 1 year(s) | 1 year(s) | 1 year(s) |
Release date | Sept 2019 | Sept 2019 | Sept 2019 |
Visit official website
- GTIN14: 08806090094569 and 08806090094583
- GTIN12: 119012060770, 887276359731, 887276359748, 887276359762 and 887276359779
- GTIN13: 8806090070877, 8806090071157, 8806090072635, 8806090090578, 8806090286667 and 8806090286704
- MPN: ITZPMPHSAMHUQI, ITZPMPHSAMRMWU and SM-R830NADAXSA
Prices
Samsung Galaxy Watch Active 2 Aluminum 44mm SM-R820 - Black
$275.00Samsung Galaxy Watch Active 2 Aluminum 40mm SM-R830 - Black
$275.00Samsung Galaxy Watch Active 2 Aluminum 40mm SM-R830 - Gold
$281.00Samsung Galaxy Watch Active 2 Aluminum 44mm SM-R820 - Silver
$285.00Samsung Galaxy Watch Active 2 Aluminum 44mm SM-R820 - Pink Gold
$285.00Samsung Galaxy Watch Active 2 40mm Bluetooth R830 PINK
$289.00Samsung Galaxy Watch Active 2 SM-R830 (40mm, Bluetooth, Aqua Black)
$299.00Samsung Galaxy Watch Active 2 SM-R820 (44mm, Bluetooth, Pink Gold)
$299.00Samsung Galaxy Watch Active 2 44mm Bluetooth R820 STEEL
$299.00Samsung Galaxy Watch Active 2 R830 - Leather Band (Steel, 40mm, Bluetooth, Silver) - Afterpay & Zippay Available
$299.00Samsung Galaxy Watch Active 2 R830 - Leather Band (Steel, 40mm, Bluetooth, Silver)
$299.00Samsung Galaxy Watch Active 2 SM-R820 (44mm, Bluetooth, Cloud Silver)
$319.00Samsung Galaxy Watch Active2 SM-R830 (40mm, Bluetooth, Aqua Black) - Under Armour Edition
$319.00Samsung Galaxy Watch Active 2 SM-R820 (44mm, Bluetooth, Aqua Black)
$319.00Samsung Galaxy Watch Active 2 R820 - Leather Band (Steel, 44mm, Bluetooth, Gold)
$339.00Samsung Galaxy Watch Active 2 SM-R830 (40mm, Bluetooth, Cloud Silver)
$359.00Samsung Galaxy Watch Active 2 R830 - Leather Band (Steel, 40mm, Bluetooth, Gold)
$379.00Samsung Galaxy Watch Active 2 SM-R825 (44mm, LTE, Gold)
$379.00Samsung Galaxy Watch Active 2 SM-R835 (40mm, LTE, Pink Gold)
$379.00Samsung Galaxy Watch Active 2 SM-R820 44mm Bluetooth
$388.00Samsung Galaxy Watch Active 2 R820 - Leather Band (Steel, 44mm, Bluetooth, Black)
$389.00Samsung Galaxy Watch Active2 44mm (Aluminium/Black) - Afterpay & Zippay Available
$397.00GALAXY WATCH ACTIVE 2 AL GOLD BT 44MM
$399.00GALAXY WATCH ACTIVE 2 AL BLACK BT 44MM
$399.00Samsung Galaxy Watch Active 2 (R825F Australian Stock 44mm Stainless Steel Case 4G LTE)
$439.00Samsung Galaxy Watch Active2 - Aluminium Bluetooth 40mm - Phantom Violet
$449.00Samsung Galaxy Watch Active2 - Aluminum Bluetooth 44mm - Rose Gold
$449.00Galaxy Watch Active 2 AL R/Gold BT 40mm
$449.00Samsung R830 Galaxy Watch Active 2 Aluminum (40mm) Aqua Black
$460.00Samsung R820 Galaxy Watch Active 2 Aluminum (44mm) Aqua Black
$493.00Samsung R820 Galaxy Watch Active 2 Aluminum (44mm) Pink Gold
$493.00Samsung Galaxy Watch Active2 Golf Edition (Gold, 40mm) - Afterpay & Zippay Available
$549.00Samsung Galaxy Watch Active2 40mm LTE (Stainless Steel/Black) - Afterpay & Zippay Available
$597.00Samsung Galaxy Watch Active2 40mm LTE (Stainless Steel/Gold) - Afterpay & Zippay Available
$597.00Samsung Galaxy Watch Active2 44mm LTE (Stainless Steel/Gold) - Afterpay & Zippay Available
$647.00Samsung Galaxy Watch Active 2 Smart Watch 4G Model
$740.00
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Samsung AUSamsung
Hi there, we do truly apologise for any inconvenience this has caused you and appreciate the time you took to share your review. We do suggest contacting Samsung on either of the below methods for further support.
You can reach us via:...
Read moreFacebook Messenger: m.me/SamsungAustralia Phone: 1300 362 603 Live Chat: https://livechat.support.samsung.com/Customer_Service/AU Sara Samsung AU