Samsung Galaxy Z Fold3 5G (2021)

Love the phone works well but I did notice a small crack developing in The fold screen Sent a. Email, got a got a response, ask for some picks, sent them and nothing since.

Fold your imaginations – Samsung Galaxy Z Fold 3 Review As someone who has been eagerly awaiting the maturation of foldable phones, the Galaxy Z Fold 3 did not disappoint. Samsung has made significant refinements that transform this futuristic concept into a polished and practical device. Though I did have to take out a small loan to afford it... Design and Build The Z… Read more ·  1

Fold 3 has a striking yet elegant design with its tall outer 6.2-inch cover display and expansive 7.6-inch inner foldable screen. The hinge mechanism feels incredibly sturdy and robust, instilling confidence as you open and close the device repeatedly. Or use it as a miniature laptop bench press if you're looking for a unique workout.

Inner Display The huge 7.6-inch foldable AMOLED display is simply stunning with remarkable brightness, color accuracy, and a buttery smooth 120Hz refresh rate. Using this tablet-sized canvas for multitasking, gaming, and media consumption is a real treat. The minimized crease is barely noticeable during normal use...unless you get a fixture of screen burn-in in the shape of Baby Yoda.

Cameras While not the main focus, the triple camera setup is more than capable. The 12MP main, 12MP ultrawide, and 12MP telephoto sensors capture excellent photos and 4K video in most situations. The improved under-display selfie camera is less distracting than previous generations. Although you may still catch yourself making awkward facial expressions when you inevitably forget it's there.

Performance Powered by the latest Snapdragon 888 chip and a generous 12GB of RAM, the Z Fold 3 breezes through every task and workload. From intensive multitasking to gaming and media editing, it doesn't break a sweat. Unlike me when I see the price tag and my bank account balance.

Battery Life With two batteries combining for 4,400mAh, the Z Fold 3 can easily last all day with moderate usage of its larger screen. Heavy use will drain it faster, but Samsung provides wired and wireless fast charging support to quickly top it up when needed. Just be careful not to accidentally sit on it while it's recharging...

While still an expensive premium device, the Galaxy Z Fold 3 feels like the first truly refined and polished foldable from Samsung. They've addressed nearly every complaint with previous models. If you've been holding out for a no-compromises foldable and have secretly been mining crypto for years, this is arguably the one to get. The versatile foldable design provides unmatched productivity and multimedia potential in a pocketable form factor. You know, as long as you have pockets the size of satchels.

Don't buy this phone – I have had some many issues with the Samsung fold 3, I have it replaced over 3 times and the same issues come back. It's not worth the money I paid. Show details

Faulty product, cheap and poor customer service – I bought a Samsung ZFlip 3 and 6 months after purchase the screen started breaking and pixels burnt. At that time there was no damage to the device cause by me. the condition got worse and finally I could manage to take my phone for repair. Now, they say the damage to burnt pixels and screen is because of me. They offered me discounted service and… Read more

now this is what they sent to me "We are unable to fulfil this discounted repair offer because of part unavailability due to unforeseen vendor delays". I am not sure what this message means. I think they are not brave enough to say give us more money on the top $1450 you paid for your phone and even didnt last 6 months to fix a faulty product that we know is faulty. they neither return my money and my phone nor fix it. after almost 4 weeks, nothing has happened for my phone.

Terrible phone, terrible Samsung Care – Ive had the Samsung Fold for just over 12 months and it has been in for screen repair 3 times. This last time I told Samsung that I wanted a refund or different model replacement as the constant screen failure was unacceptable. Their response is to keep repairing it! The Fold is not fit for purpose! The screen is not up to constant opening and closing. Wont touch another Samsung phone moving forward. Show details

Formal Complaint Regarding Samsung Z-fold 3 Internal Folding Screen Issue – I must admit that my recent experience with Samsung has left me feeling deeply disappointed and frustrated. On 09/09/2021, I purchased a Samsung Z-fold 3 with high hopes for its durability and innovation, particularly given its internal folding screen design. Unfortunately, my optimism quickly turned into dismay when the internal folding screen… Read more

of the phone cracked down the middle, rendering the right side display completely inoperative. It is important for me to stress that I have always taken great care of the phone and have never subjected it to any physical damage or misuse that could have caused such a failure.

In light of this issue, I sought to have my phone repaired under warranty and visited the Werribee Plaza Samsung store, where I was met by a helpful Manager named SAM. He assured me that the phone would be diagnosed by the technicians and that, if repairable, it would be fixed within a reasonable time frame of around 3 hours. However, my troubles began when I explained that I did not have a spare phone and Samsung does not provide loan phones, leaving me solely dependent on my current device for communication.

Throughout the day, I visited the store multiple times for updates, but each time, I was informed that the technicians were still in the process of diagnosing the issue. My frustration escalated when, upon returning to the store at 5 pm, I was given a different story. The team member stated that I needed to call the call centre to inquire about the specific issue with the phone, as they apparently did not have direct communication with the in-store technicians who conducted the diagnosis. This lack of coordination and communication within Samsung's service network added to my mounting dissatisfaction.

To compound my distress, after escalating the matter, the Manager informed me that he would cancel the repair job and return my phone, citing concerns that the LCD had been broken either by someone within the store or by the technicians themselves during the handover process. Shockingly, upon requesting to see my phone, I was presented with an internal LCD that was completely shattered. I refused to accept this damage, as it was evident that the breakage had occurred during Samsung's handling.

This entire ordeal has led me to believe that Samsung is more interested in avoiding responsibility by shifting the blame onto customers, rather than acknowledging potential manufacturing or design flaws. It is disheartening to feel like a secondary concern to the company's profit-driven motives, especially after investing in one of Samsung's flagship products.

Furthermore, my interactions with Samsung's customer service have been far from satisfactory. Instead of empathizing with my situation and offering a reasonable resolution, I received a text message at 7:23 pm, presenting a repair quote of $820 and requesting an assessment fee of $66. This is particularly distressing considering that the job had already been cancelled by the Manager at the store, who acknowledged the potential mishandling of my device.

I cannot help but feel that Samsung is failing to prioritize customer satisfaction and product reliability. Reports of software updates causing issues for other users only serve to reinforce my concerns about the company's approach to quality control.

As a once-loyal Samsung customer, this experience has profoundly shattered my trust in the brand. I had previously praised Samsung products and recommended them to friends and family, but I can no longer do so in good conscience.

I urge Samsung to reconsider its position and honour the repair of my phone under warranty. The evidence clearly indicates that the issue is not due to any negligence or damage on my part. As a valued customer, I deserve a fair and reasonable resolution to this matter. If necessary, I am prepared to explore legal avenues to protect my consumer rights.

I sincerely hope that Samsung will take this complaint seriously and work diligently to restore my faith in the brand. I also request that steps be taken to improve customer service, foster better coordination within the service network, and adopt a more transparent and ethical approach to handling warranty claims and product issues in the future.

Thank you for your attention to this matter. I anticipate a timely and satisfactory resolution to the situation. Please feel free to contact me at [0422666158] or [epuneetchadha01@gmail.com] if you require any additional information.

Great Phone! - Hopefully cheaper now – This is a fantastic replacement, for somebody upgrading their phone, that also uses an iPad/tablet. In fact I hardly use my iPad now I have this. I would upgrade to a Fold 4, but I am happy with the camera on this. The only downside, is the protective screen cover coming off the centre, and Samsung need to come up for a better solution for people… Read more

living in areas like Newcastle to have this covered under warranty (though I hear Roadhound may have come to the party).