Samsung Series 8 RU8000 Questions & Answers
Verified
Hi The model type is Samsung TV UA82RU8000WXXY. Yesterday, I accidentally pressed the Factory setup button. And then the TV screen turns off, and all settings disappear. Could you tell me why, and how can I turn the screen on it? Or turn on the TV.
Hi Nae, thank you for reaching out. I would love to take a look into what is going on here and hopefully provide some clarity on the situation. I have reached out to you via private message, please respond when you can.
-Amy Samsung AU
Can this model be wall mounted
Hi Malcolm, this model TV supports VESA wall mounts. I've provided the product page below for further information:
external link
Kath
Can I use my foxtel remote to control the tv
Five months in and the unit is suffering from light bleeding in all four corners. Very noticeable in a darker room. Have lodged a query with Samsung and I am waiting for a reply.
Purchased JB HiFi Osborne Park WA April 2020
We're sorry to hear of the issues you are experiencing with your Samsung TV, Ezio. I understand your frustration and we would like to see what we can do. Would you be able to send us a PM via the link below so we can look further into this for you?
external link
Alternatively, you can also reach out to our support team on 1300 362 603 to look into this with you.
Kath Samsung AU
bought tv early this year , but disappointed as we cannot get some apps of European tv channels. one in particular is the BVN tv . I do keep the auto update on. why is it not available from the Samsung app store :( still great tv
We're sorry to hear of the inconvenience this has caused you, George. Some apps may or may not be available on our model TVs depending on the model of TV and the region you're in. We don't have much information on whether this may become available but I thank you for expressing your interest and I will be sure to share this internally!
Kath Samsung AU
Hi.is this 4k smart tv Decent enough play playstation 5 and new xbox series X come out November
Hey Chris, this model TV will be able to play games at 4K resolution but please let me know if there’s any specific feature you’re enquiring about. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook
> m.me/SamsungAustralia
You can also follow the link below to see view the Specs page for this model.
> external link
Mick Samsung AU
Does the 82RU8000 have a gigabit LAN port or is it a 100Mbit port?
Hey Robert, can you send a Private message with more information about what you’re trying to accomplish? We’d be happy to look into this and assist where we can. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.
> m.me/SamsungAustralia
Mick Samsung AU
Bought this tv in March of 2020.. Was making popping sounds from the back of the tv intermittently. Now it has got worse and am thinking it is because of the cold weather. Called Samsung they came and could not fix it, they did not want to change the tv. The tech came a 2nd time and replaced the back cover and surprise surprise it did not fix the issue. It is obviously from the expansion of the back cover but it does not stop and it keeps making lound popping noise when it is on and off as well. Got another call today and they say they want to take the tv with them for testing which means that i will be without a tv for a couple of days, this is ridiculous. This is really bad service from Samsung.. It obviously can't be fixed and i might have got a bad batch so why not just change it and give me another one?
Hi Gilbert, we would like to look into the troubles you are having with your Samsung TV. Would you be able to send us a message to the link below with your reference number.
external link
Ada Samsung AU
Just sent you the repair reference number
Thank you, Gilbert. We will look into it from there.
Ada Samsung AU
Hello Samsung why won’t you release this model tv in smaller sizes as you do in overseas markets?
Hi Tom, the Series 8 RU8000 model here comes in 55" and 65".
> external link
Jo Samsung AU
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