Roger K.
Roger K. · SW75USP

We have no hot water fiction have replace hot water valve but have no 230 vac to activate coil is it the temp Sencer not correct as inspected controll pannel see not fault I am a electronic tec for 49 years fixed many machines but have no wiring diagram to follow up from sender to main board or is it the triac that is faulty Not operating voltage to the hot water valve all lights on controll fiction ok

Samsung
Samsung   DM   

Hey Roger, if you are still experiencing this issue i suggest contacting one of our Authorized Service Centres. external link  Please use this link above, to find the nearest Centre and contacting them to ask for advice in regards to this.

Gilbert Samsung AU

Laurie Watts
Laurie Watts · SW75USP

Error dE appears and machine has stopped. What is the problem?

Samsung
Samsung   DM   

Hey Laurie, the error code dE indicates that the Spinning is not working. As a troubleshooting step, please try the following: Ensure the laundry is spread out evenly in the machine Ensure the unit is on a sturdy, level surface

If you continue to receive the error code after checking the above, we'd suggest contacting our support team on 1300 362 603 for further technical support.

Laurie Watts
Laurie Watts  

Thank you for your reply. What I found was that the magnet in the lid had fallen out and without this in place the machine does not function.

Stephen N.
Stephen N. · SW65USP

Hi, I had this machine for years, always perfect but now it won't turn on. I checked the water inlet, the filter, the power all ok. I tried to reset it like they say on U-Tube, no result. When I turn the dial to AG silver wash it comes on but only with a light spray of water. Can you help?? Cheers, Stephen

Samsung
Samsung   DM   

Hey Stephen, this potentially sounds like your washing machine may need a service. I'd suggest reaching out to our support team on 1300 362 603 to help screen this issue with you.

Kath Samsung AU

julianne b.
julianne b. · SW50USP / SW55USP / SW65USP / SW75USP / SW80USP

I've just put a load on and it won't start cycle it comes up with dE what dose that mean

Christina L.
Christina L. · SW75USP

the cold water wont go run can you help plz

Dave
Dave · SW80USP

When the machine is off water from the tap drips into the bowl without turning the tap on and off how can I stop the drip

Samsung
Samsung   DM   

I’m sorry to hear about this, we’re happy to look further into it for you but would require more information. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.

> m.me/SamsungAustralia

Mick Samsung AU

Louise
Louise · SW80USP

Why was this model discontinued ?

Samsung
Samsung   DM   

Hi Louise, we are always looking at ways to better our products! You can have a look at our latest range of washing machines through the link below.

external link 

Ada Samsung AU

Wanida M.
Wanida M. · SW75USP

I also have a problem with the black stuff, tried all sorts of things to get rid of this.. using bicarbonate Soda, Vinger, bleach.. have done everything, no luck and am in the process of selling it.

Samsung
Samsung   DM   

Hi Wanida, would you be able to send us a message to the link below so we can further look into this?

external link 

Ada Samsung AU

Maz2004
Maz2004 · SW80USP

My display says dE, i have removed the washing & it only has water in it, but I still get the same message displayed. Any ideas?

Kerry G
Kerry G · SW50USP

When was Samsung model SW50USP first made?

Markb
Markb · SW75USP

Getting black bits in washing after final cycle.

Run clean tub but still getting black bits of stuff in filter and washing? Any ideas?

K1pa
K1pa  

Hi ol mate. In the whole time ive had the machine iv'e never had any black crud anywhere inside the bowl, nor the rubber that surrounds the top of stainless bowl. Iv'e been lucky as it's always had tank/rain water in it n i use only liquid detergent.

So am.sorry, but i wouldnt even know what this black stuff looks like. Sounds like a mould.

Use cap of bleach & cup white vinigar once a month on a sanitation cycle.

Good luck with it.

My still going strong. (1 load per week)

Regards

Kipp

K1pa
K1pa  

Hi ol mate. In the whole time ive had the machine iv'e never had any black crud anywhere inside the bowl, nor the rubber that surrounds the top of stainless bowl. Iv'e been lucky as it's always had tank/rain water in it n i use only liquid detergent.

So am.sorry, but i wouldnt even know what this black stuff looks like. Sounds like a mould.

Use cap of bleach & cup white vinigar once a month on a sanitation cycle.

Good luck with it.

My still going strong. (1 load per week)

Regards

Kipp

Jolanta
Jolanta · SW75USP

Our machines pump broke we have purchased new one. Once replaced old with new the macine keeps pumping out water when turned on. How can i fix this?

G Hi
G Hi  

Someone has wired it up incorrectly

Rick Morris
Rick Morris · SW50USP

how do i just do spin cycle? ie wet towels from rain on outside clothes line

Mick Willson
Mick Willson  

Put towels in and use Spin Cycle

maggiemcc
maggiemcc · SW50USP

My machine, lights up algud, but won't pump water from tap no sound at all. Pump?

LOBO
LOBO  

pump is stuck or has something caught in it are you missing a sock etc/.

del
del · SW65USP

just turned it on this morning and it the panel lit up then seconds later the entire control panel went blank now it's not showing anything. Wont turn on...ziip Any ideas?

LOBO
LOBO  

computer board is dead

LOBO
LOBO  

computer board is dead

Sooz
Sooz · SW80USP

I am getting an error SE on my washer can you please help?

Tiffany
Tiffany  

when this happened to me my machine wasn't draining properly, I emptied as much water as I could out of the machine and at the back of the machine in the right bottom corner should be a opening,( you must screw it open) and I drained all left over water out to find that a single 5c peice was the problem it had gone through machine stopping at that point inturn disrupting its wash cycle. this could may well be the case if so good luck

wassajet
wassajet · SW75USP

The cold water inlet valve on my sw75usp has split & is leaking badly. I have now fitted the COLD water hose to the HOT water inlet valve & am pressing hot wash button. this is working ok but will it damage the machine. Also can someone please tell me the part # for the cold water inlet valve on this machine & where i can purchase one?All help will be appreciated thanks.

Tiffany
Tiffany  

the same thing happened to me ive had my machine for 7 years and 2 years ago it split. I changed it to the hot wash and have not had a problem since, with this aspect of the machine. online there is a page where you may purchase parts that you are after unsure as to what the site is called I just typed in parts for sw7....

wassajet
wassajet  

Thank you for your response Tiffany,when you say you changed it to the hot wash do you mean that you now run the cold water through the hot water inlet valve & press the hot wash button or you just decided to use hot water instead of cold? Thank you.

Shivendra
Shivendra · SW75USP

What is the price of the power board for sw75usp washing machine?

Diana Meyer
Diana Meyer  

I think it was about $80 purchased online from bigwarehouse.com.au

Kristareview
Kristareview · SW55USP

What does the code 4E mean? There's no water coming out at the start of the cycle.

Mick Willson
Mick Willson  

I found that by connecting cold water to both the hot and cold inlets and then running the machine on the hot/cold water option the machine works perfectly - I assume there may be a fault in the cold water inlet solenoid which I haven't touched/replaced

veronica stuar
veronica stuar  

Thanks MickWilson I switched them over great fix!!!!

Schmikell
Schmikell · SW65USP

Hi

I have a sw65usp and the whole panel that holds the magic filter has come away from the side of the drum .i can see no way to put it back in place unless the rotator comes out first.is there a way to take this out and then fit the panel and then reset the rotator?

Regards

Trevor McCarroll
Trevor McCarroll  

Sorry, I am not a washing machine mechanic - my previous correspondence was merely intended to highlight what appears to me to be an obvious lapse in quality control in the design of this product.

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