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2 reviews
Glen
Glen2 posts
 

Instructions for my pellet heater say clean it after every fire. If I do that, this gets the glass crystal clear in about 30 seconds. If I leave it for two fires the mess "bakes on" and takes 3 or 4 minutes to clean. More than 3 or 4 fires, and it's hard work. Also makes a big difference if I'm burning cheap (sooty) softwood pellets or good hardwood ones. For regular maintenance I recommend this cleaner, but if you only clean intermittently - get something else.

Purchased in at Bunnings Warehouse Retail Stores for $11.

Value for Money
Scandia
Scandia    

Hi Glen, many thanks for taking the time to post your review, just out of interest which brand and model pellet heater do you have? Graham Customer Service Team Leader@ Scandia.

Glen
Glen   

It's a "Grace" model I got from Pellet Fires Tasmania.

Scandia
Scandia    

Hi Glen, no problems, if you ever need any information or help from us in regards to any of our products in the future dont hesitate to call 1300 HEATER or email us on service@scandiagroup.com.au....

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Susi
Susi24 posts
 

Rubbish - Don"t bother!! – I thought I'd try these to clean the creosote stains from the glass door of my woodheater (Tip for me use seasoned wood next time) They are useless -$11 something for two from Bunnings. Dont waste your time buying them. I shall go back to using ash from my woodheater with water and an old rag. Trust me this DOES work....

Scandia
Scandia    

Hi Susi, glad to hear you have found a solution that works for you on your fireplace. I can only suggest emailing us some photographs and detailling the type of wood, moisture content and extent of the build up if you can. We appreciate any feedback on our accessory/ consumable products, Graham (Customer Service Team Leader- Scandia) , our email is service@scandiagroup.com.au

Susi
Susi   

Hi Graham, I will wait until I have my fire going next and give it a go the day after, but I wasn't impressed at all. I clean my woodheater after I use it every time. I do have a moisture meter, but the creosote stain on the door was a bit heavier.The cleaner really didn't even make a dent in it, I was pretty disappointed.

Scandia
Scandia    

Hi Susi, no problems if you email us please ATTN it to myself and i will have a look into it for you, Graham

Susi
Susi   

Okay thankyou...

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