Sealy Posturepedic Crown Jewel Double

I'm very happy with the mattress which is extra plush and so comfortable to sleep on, as a matter of fact one of the best I've slept on, but very disappointed with the bed base which I got on castors. I love how easy it is to move the bed which is great for cleaning but there are no locks available. My bed is on a hardwood floor and it moves… Read more ·  1

around far too easily. For the price point of this bed I would have thought there would have been locks on at least a couple of the castors...quite disappointing!

Great Customer Service – Our new mattress made by a great Aussie company is wonderfully comfortable. I particularly commend Sealy on their customer service. I had to call Sealy about delivery and the lady I spoke to was helpful, prompt and knowledgable. In fact Sealy is the only business I've dealt with in a very long time who give great customer service these days. Thank you Sealy. Show details ·  2

Appalling…….worst quality ever with massive dip in it in less than 12 months. NEVER AGAIN – Ensemble is less than 12months old. You roll into the middle with a massive dip when lying on it. Manufacturer assessed it via video call and found no manufacturing fault. As if you can assess anything about how a mattress feels via video! This ridiculous joke continued as they told me if I wanted it assessed in person it would cost just under… Read more

$400 for freight and I would also be without a mattress for 2 weeks. This bed retails at $10k and it doesn’t even last a year. Shame on you Sealy, shame on you.

AMAZING!!!! LOVE, LOVE, LOVE IT!!! – I'm just loving my Sealy Crown Jewel Insignia Plush. It has the perfect balance of support and comfort. I used to wake often during the night because I was restless and in pain with my back and hips and now I maybe only wake once but never due to pain. I've never been that kind of person to stay in bed when I wake but now I don't want to get… Read more ·  1

out. My sleep quality has improved and my mobility when I wake is substantially better and I'm not feeling as hot in bed either.

Service and feedback from Sealy was very good – I purchased my Crown Jewel Coronet double mattress from David Jones delivered February 2018. Went back to the store regarding the lump that has developed despite utmost care as per instructions and have been told Sealy will need to inspect at a cost of $165 upfront, only returned if a fault is established (by Sealy) with no chance of a refund,… Read more ·  1

just "fixed".

This turned out to be incorrect and my mattress was picked up and inspected - fault found and returned within a week for no cost. Good communication throughout.