Sealy Posturepedic Crown Jewel

Had an issue with the size of 2 mattresses. Sealy were great, once they were aware of the issue they replaced both mattresses. I especially like their 10 year warranty. Show details ·  1

Been using the crown jewel queen size over a year now. Have purchased the medium and it is Still plush feeling and provides fantastic rest. Definitely recommend for a good rest. The mattress is still in great shape but does start to feel a bit less firm even if I do rotate it every month as required. Show details ·  1

I have been having the best sounding sleep every day since I got the Ultra Firm. It feels like my body is as light as a feather dropping on a soft and dense cloud. Very comfortable indeed. I am very glad I spent the money on the right thing! Show details ·  1

My wife has problems with her back and found it difficult find a mattress that she could get a relatively comfortable sleep on. We took a leap of faith and purchased a Crown Jewl, about 12 years ago. My wife loved it from the first night she slept on it. We still have it and she still loves it. It is in as good a condition as when we first bought… Read more ·  1

it. We purchased another for the holiday house, as she won't sleep on any other mattress. I couldn't be bothered writing reviews and write very few, but this mattress deserves it and I hope it can help someone else.

Anyone considering buying a Sealy mattress - please read this review carefully. In December 2024 we purchased a top of the range Sealy Crown Jewel Imperial Luxury King mattress from David Jones in Melbourne for $19,750. That’s correct - a product valued at nearly $20,000. Within 3-4 months of use the mattress developed a significant squeaking… Read more

sound from the spring system. Sealy took the mattress to its factory for inspection and determined there had been a complete failure of the box spring system due to a manufacturing fault. Sealy refused to replace the mattress with a new one, but rather in line with its warranty terms and conditions, repaired it. The repair involved taking the mattress apart and replacing the entire box spring system. After returning it and within another 4 months, the exact same fault began to reappear. Sealy collected the mattress again for yet another inspection. When collecting the mattress Sealy representatives acknowledged the squeaking sound and fault and further acknowledged it was the mattress and nothing to do with the bed or its sprung slat base.

Following the factory inspection I received an email from Sealy advising the factory could not find a fault with the mattress and as a result there was nothing further they could do. They implied it could be an issue with the non-Sealy slats - despite this not being the case and as witnessed by its representatives. They advised there was noting else they could do and that I should take up the matter with David Jones.

Can you believe that a $20,000 mattress can not only fail after 3-4 months of use due to a manufacturing fault, but can then fail again and despite Sealy representatives acknowledging the fault on site, Sealy has now attempted to wipe its hands of the issue. This not only highlights poor product and manufacturing issues, but it highlights a dishonest company that does not care about its customers. I’m looking forward to David Jones resolving this issue as the seller, in the usual way David Jones goes about caring for its customers, but when it comes to Sealy as a company, we’ve had the most disgraceful experience. AVOID Sealy and its products at all costs.

Have been deluded – We bought this supposedly top of the line SEALY mattresses August 2023. Had it installed October 2023. The installer was wonderful, advised us on how to care for our investment, which we did without fail, it had to be rotated every two weeks for 3 months, then once every three months. We have continued on the every two weeks because it is already… Read more

showing dipping where we are lying in the bed. I am also really bothered with the hand sewn on " hard" buttons. I have fibromyalgia and these buttons dig into your thighs or when turning with your elbow sometimes you land on one, it is an unexpected disscomfort which you certainly do not exspect from a hand tufted luxury mattress. A hand tufted mattress is an indicator of luxury and extremely high quality. The buttons are made with a ribbon or pom pom made with fabric to resemble a button. So why have SEALY used fabric covered metal button? It's not traditional. If we knew the difference between the tufting finishes, we would have looked for a traditionally hand tufted mattress.

I also question the "SALE" they seem to have a lot of sales, is it a sale, or a sales gimmick. The mattress price was $23,090.00 and came down to $11425.00. This I have doughts about a sale as there is one on right now as I just inquired through David Jones. It is April 2024. There is one other mattress above the one we purchased, No5, I can not remember if there was one on the floor at the time we were looking, the price was not much higher anyway, the concern was the comfort. I don't know if the buttons on it would have been any different anyway.

I contacted Sealy and there response was to put a topper on the mattress. This frustrated me because you buy this supposedly high quality hand tufted luxury mattress, yes it is soft but something isn't right that it shows dipping after a short time frame and to have hard buttons sewn on it did'nt seem like high quality.

Don''t trust sales people do your reseach ask lots of questions before buying anything, we are always being deluded.

Awful mattress quality, paired with abysmal customer service from Sealy and Beds Australia – Within two months of receiving the mattress, a prominent center hump developed, a characteristic that was not disclosed on either website, Beds Australia or Sealy. If this information had been provided, I would not have proceeded with the purchase. Having a ten year guarantee, I requested a refund and Beds Australia refuses to accept… Read more

responsibility, insisting it lies with Sealy. Conversely, Sealy believes Beds Australia should issue the refund. As a consumer who has been in ongoing communication with both entities, I'm left with the response that this is a typical mattress characteristic. Extremely disappointed and frustrated.

This is the comfiest mattress I have had so far. The pillow top is really good for my achy joints and bad knees. The support is amazing. I have had it for about a year now and it's fully settled. No drooping or anything. No signs of wear yet. Really happy with this mattress. It has transformed my sleeping experience. I don't want to get out of bed most mornings because it's so comfy. Show details ·  1

The mattress is a Reims Flex Medium Mattrass of the QS Crown Jewel Collection. The suits my Sealy Posturematic Adjustable Base Energise Model. My bed & mattress are fully adjustable with a built-in massage feature. I sleep very well with no discomfort. Show details ·  1

This was a very good purchase. The bed proved very comfortable after turning every 2 weeks for the first 3 months. It became really comfortable after a few weeks of use. Great experience, thanks, Thanks Sealy. Show details ·  1

We purchased this mattress because my husband had to have a hip replacement and this mattress has been great for comfort for us both now for nearly 2 years. Thank you Show details ·  1

I purchased two long single mattresses. They suit my electric beds perfectly, the mattresses are flexible so bend to suit the bed shape, the mattress is heavenly to sleep on best sleep you’ll ever have. I’ve had them for a year now and would be happy to recommend them to anyone. Show details ·  1

I’ve been using my Sealy Crown Jewel Grand Sovereign Medium Queen mattress for about seven months now, and it’s transformed my sleep. I fall into a deep, restful slumber every night, and I genuinely look forward to going to bed because I know I’ll wake up feeling truly supported and refreshed. The medium firmness provides excellent comfort and… Read more ·  1

backbone support without feeling too soft or too firm. I’m extremely happy with this purchase—it’s one of the best investments I’ve made for better sleep!

We have always had a Sealy mattress and have been very satisfied but we waited longer than we should have to buy a new mattress, this time we chose to buy a Crown Jewel Queen, BEST CHOICE EVER !!! Since our latest purchase we have had an absolutely amazing sleep every night and waking up feeling completely rested every morning. This mattress is of… Read more ·  1

excellent quality with great back support all they way to the edge of the mattress, and I'm sure will give us many years of peaceful and comfortable sleep. I highly recommend this product to anyone who seriously values their health and quality sleep time.

We were fully informed by the Myer-based Sealy saleman, who provided a range of beds to try and spoke about the progressive experience when the bed uiis received adn what options we had to improve the sleep experience and attend to required changes to firmness if needed. Show details ·  1

We have had our Crown Jewel Maison plush for 2 months,we love it. The most plush,supportive and dreamy mattress we have ever owned. PERFECT My husband and I got used to it on the first time we slept on it,no rolling just perfect. No longer aches and pains on sore joints. It is deep, but not so heavy that you cannot lift to make the bed or turn. A good height on a sealy base.I also bought a sealy contour memory foam pillow,perfect too. Show details ·  1

I'm very happy with the mattress which is extra plush and so comfortable to sleep on, as a matter of fact one of the best I've slept on, but very disappointed with the bed base which I got on castors. I love how easy it is to move the bed which is great for cleaning but there are no locks available. My bed is on a hardwood floor and it moves… Read more ·  1

around far too easily. For the price point of this bed I would have thought there would have been locks on at least a couple of the castors...quite disappointing!

Bought mattress from Myers. The lady was very knowlegable in all the Sealy products and super helpful. So we made the perfect choice for our next mattress. We have followed her instructions in turning the mattress around at certain times to help break it in. And this has proved to work well. Mattress started off harder than expected - of… Read more ·  1

course the ones on showroom floor have been sat and bounced on so we took this into consideration after the first nights sleep worried that it may be too hard. 4 months later and it is so comfy I can confidently say this is the best mattress I have ever bought. Love it. The only con is that it is much deeper and heavier than any mattress I've ever had so i can no longer make the bed on my own but need help with fitting the sheets on. But that's not too much of a problem.

Pam the sales lady was fantastic,we tried all the beds for a few weeks ( at the store) until we knew which one we wanted.That is why we chose the crown jewel medium flex Madison it has been so comfortable from the day we got them . ( we bought 2) Show details ·  1

Always a Sealy – I had a Sealy Posturepedic from the Exquisite range for almost 10 years. I sold it and then bought a pocket coil mattress from another brand. I had it for 9 months and then developed mild back ache. Sold the pocket coil mattress and went back to Sealy; this time the Crown Jewel. The support is amazing. I sleep very well and no more back ache. Show details ·  1

Get one now! – Such a wonderful sleep on this mattress. It's like lying in a hug. I chose medium firm, my husband chose firm and we both couldn't be happier. I'm sleeping more soundly, getting to sleep easier and waking refreshed. My back issues are improving Show reply

Delivered with no Notice – The mattress seems ok, I took a star off because the delivery of the mattress was unprofessional. They didn't give a day and time like they said they would, they just turned up with about 30 min notice. Lucky I was home. Show details ·  1

Great Customer Service – Our new mattress made by a great Aussie company is wonderfully comfortable. I particularly commend Sealy on their customer service. I had to call Sealy about delivery and the lady I spoke to was helpful, prompt and knowledgable. In fact Sealy is the only business I've dealt with in a very long time who give great customer service these days. Thank you Sealy. Show details ·  2

Exceptional service – Our dealings with Sealy in respect to mattress sagging was exceptional. Mattress taken away and brought back the next day. Lovely comfy bed and no back issues. Show details ·  1