Still have my 2!

What I have learnt is keeping the filters ckllean prolongs thelifeofhisproduct. Purchased another due to its compactibility- was advised by a fri3nd to claim warranty as Shark offered a 5year warranty of this product- so ended up with 2.
It come with many floor attachments- Our household mainly uses the motorised head for caroets and the flat head for our wooden floors. Suction is still strong-due to keeping the filter free from dust- monthly requirement at most. Small collection tray, however isnt a big deal to walk to the bin and empty with a single click. As a domestic cleaner myself- this product far out-weighs the battery operated competitors as it has a plug. Battery operated devices are poor due to battery life- especially for kondomari type cleans- where the house needs more than an hour of max power operation. Love my little shark!

Purchased in August 2013 for $499.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Daily
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood


I'm not sure if i am 100% happy with this product i find it blocks really easily and the roller on the bottom tends to not roll when its full..i loved all the attachments that i purchased with it car detailer ect i use it everyday..i purchased the shark lift away that i had for years prior that i loved but just dont think this model is as good

Date PurchasedJul 2018

I should have bought Dyson!

Both floorboards and carpets. It's practical to dismantle and clean but after less than 2 years does not suck and keep dirt any more: It sucks it and then expels it. So I end up with floors and carpets full of dirt of all kinds after using it. Maintaining the filter and other parts of the machine clean of any dirt makes no difference to its performance. Definitely poor value for money.

Date PurchasedOct 2016

Don’t waste your money

I purchased this vacuum as I previously owned a shark navigator lift away ( great vacuum as far as suction but I have literally had to rebuild and cover the entire hosing throughout the vacuum with duct tape as the hoses keep splitting). The rocket was a huge disappointment and I have persevered for 12 months but it has not got any better. I have hard floors (timber) and it is terrible. The head vibrates - supposedly beating the carpet to remove dust which is useless for hard floors. On my rugs it is no better it took me over an hour to vacuum a 240 x 120 rug to remove pet hair (and it wasn’t that hairy). Suction is terrible, performance overall terrible. Don’t waste your money on this vacuum. 0 stars.

Date PurchasedOct 2017

Fantastic, better than my previous dyson

Best Vac I have had being a pet owner, so many great attachments, it sucks up everything and is easy to empty/clean! I am still getting loads out of the carpet from the previous tenants that lived here, so glad I purchased this machine, highly recommend to anyone looking for an easy to use and powerful machine

Date PurchasedJan 2018

Got this instead of the Dyson

We have a puppy and reading others review about how effective they are for pet hair, we went with this over the Dyson and never looked back. I cant really think of better machine for spot cleaning and its just brilliant on the stairs. Easy to use and easy to empty out. Highly recommended to all!

Date PurchasedSep 2017

Absolutely brilliant vacuum

I use this vacuum on both hardwood polished floor boards and it’s absolutely perfect for both. Love all the different attachments for the vacuum. I have a new lounge and the motorized head for cleaning the lounge is great. The whole design of the vacuum is great it’s easy to use and cleans floor to ceilings beautifully. Would highly recommend

Date PurchasedSep 2018

Wonder why its been discontinued !

I paid over 500.00 for this cleaner in the first yr it was great suction was awesome but then started to get less suction i phoned up company where purchased to buy another filter as I thought this was the problem i had to pay 28.00 not covered under warranty i was told bit unfair paying that much but arrived in post needless to say not the problem,sent back under warranty and was told something was in tube,i swear nothing was in tubing as we checked not once or twice but few times sent back to me and still no differant phoned and told them no differant was told if sent back again and they find nothing wrong it was going to cost me I ended up paying 130.00 recieved vacume cleaner back again and was worst than before phoned up and was told if sent back i would now have to pay postage in the end I told them to back off and bought myself a cheap vacume from k mart works like a dream ,,,i was severely ripped off buying this awesome rocket vacume bought from t.v direct never again would I buy from them.

Date PurchasedAug 2015

Not exactly what I was looking for

I am happy with the suction power works on all floors. Like the light weight and easy to maneuver. However, not happy it does not have lights, absolutely don't like how to empty the canister and don't like how I have to release the wand. low rating on the product

Date PurchasedAug 2018

Good vacuum

I purchased this vacuum cleaner in April 2018.
It is still a good vacuum cleaner but you have to hand wash the microfibres cloth after every use when you vacuum hard wood floors or it won’t vacuum properly the next time you use it.
I have a pet that lives indoors 50% of the time and I don’t know if that makes a difference.
Over all a good vacuum.

Date PurchasedMar 2018

I love it

I’ve done a lot of research about selecting the right vacuum before I found shark rocket HV 320. Couldn’t be happier about my choice. I like its compact design and strong suction. It’s easy for me to maneuver and runs smoothly on my carpet. I am also a fan of the limited amount of space it takes to store and the ease with which it can be transformed from floor vac to handheld and back.

Date PurchasedMar 2018

Ok for hair, not for dirt.

The good points: Its easy to maneuver, has an LED light on the head so you can see under tables and dark corners, very light and the head lays flat to get right underneath things and it will reach to the back.
The bad points: Has trouble lifting sand and larger particles.
The design of the machine isn't bad, but it will only ever be a hair and fur vacuum. Just did the vacuuming 10 min ago and I was stepping on sand where I had run over that area already, so I had to go back over it again 3 times. You can't leave the machine attached to the wand for stand-up storage because it is too heavy and it falls over. The other thing I like to use a vacuum for is the car, but this particular machine is too bulky for doing the sides of the footwells. There isn't the maneuverability for car cleaning. Overall, it's just not powerful enough for everyday cleaning.

Date PurchasedMay 2017

Very disappointed that it started out well but finished badly

The performance was fine until the hose in the power head split. Loss of suction and blocking up all the time. Was easy to maneuver. Was used on two carpet pieces approx 2mtres x 2metres, and 2 rooms of tiled floors of average size. Performance had been diminishing over time until we realized what the problem was.

Date PurchasedApr 2016

Powerful And Works Well

This vacuum is an absolute powerhouse and does everything those Dysons do without the crazy price tag. When I first opened it I though oh-oh its made from cheap plastic , but once I assembled it and turned it on, it was a different story. It is SO powerful for it size and the attachments make it useful is so many places. It really is a great little maneuverable vacuum

Date PurchasedJan 2018

Good value compared to dyson

Felt a bit flimsy at first, but its actually pretty sturdy and built well for the price. Would recomend if you don't want to spend loads on a vacuum but still want a fair bit of quality snd good suction. Fits really easily under the stairs too which is a plus!

Date PurchasedMar 2017

So Good!

Love this machine. It actually does everything it claims to. Its really powerful, it has really handy attachments that you actually use. Good design, intuitive - and LIGHT! I bought it for my mum who's not so strong and mobile as she couldn't heft her big vacuum cleaner around anymore. She absolutely adores it.

Date PurchasedSep 2017


I was super impressed with the Shark Trupets performance. The super strong suction means the vacuum basically pulls itself! It has a really long power chord which makes multiple rooms easier. It is easy to carry. Works amazing on my carpet and has mutliple different attatchments which means it can clean hardwood too. Would highly reccomend.

Date PurchasedOct 2017

Great vacuum less than ordinary customer service.

As far as performance goes can't fault the vacuum, but the after sale service is terrible the motorised powerhead has gone (burnt out) i have had the vacuum at godfreys for assistance their repairer can't get the parts so emailed Shark no reply after two weeks so I rang them and waited on the phone for 30-40 minutes and then gave up, I emailed again it's now been two more weeks. Godfreys have told me the vacuum has a 5 year warranty so i'll be making a claim if I can catch up with this rather elusive company. I hold out very little hope, but i'll try.

Date PurchasedDec 2015

Has had 3 power heads in 4 months

The power head has been replaced 2 times already and appears to be melting in the same location again after only 3-4 uses in our home...We are senior citizens with a 1700 sq ft home so I would not consider this as an abuse...previous Shark we owned lasted 4+ years so I felt comfortable buying another...would never buy another after this even though the head gets replaced free each time...eventually the warranty will run out and will be in the need of a new vacuum.

Date PurchasedJan 2018

5 Stars all the Way!

I wanted to get this Vacuum Cleaner for a long time and I'm so glad I did! I just love this Vacuum Cleaner! Very light and easy to maneuver. So easy to use, no longer dragging a heavy vacuum drum behind you. The only downside is that the Filter needs to be cleaned regularly. I would definitely recommend this to everyone!

Date PurchasedJul 2017

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Questions & Answers

Where can i purchase this product for $199?
No answers

Hv320w and hv320 what is the difference?
1 answer
I am not sure what the difference is sorry. The model I have is HV320ANZ40 if that helps.

I have a Rocket HV320 and the hose in the floor nozzle has split. Can anyone help with how to instal a new hose?
No answers


Ultralight Rocket True Pet (HV320)Ultralight Rocket (HV300)Ultralight Rocket Deluxe Pro (HV322)
Price (RRP)$199.75$199.75$399
Bin Capacity0.45L0.45L0.45L
HEPA Filter NoNoNo
Cord Length9m9m9m

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