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Shopro

Shopro

2.4 from 10 reviews · View Statistics

Reviews

2.4

10 reviews
4
(0)
3
(0)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (1) · No (5)
  • Shipping
    5.0 (3)
  • Warranty Claim MadeYes (2) · No (5)
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CHRISTINE

CHRISTINEMetropolitan Adelaide, SA

  • 2 reviews

no delivery no answers from them

published

I ordered in JULY still waiting I contact but no response they sat it is on rout tracking it ..i checked says delivered but no delivery came to me told them this but no answer as yet

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Strike1

Strike1Syndey

  • 3 reviews
  • 1 like
  • Verified customer

Excellent warranty service!

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedRoborock S50
See all answers
  • Verified customer

Don’t expect your order to be shipped

published
Incentivised ReviewNo
Warranty Claim MadeNo
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hades

hadesCanberra 2600, ACT

  • 2 reviews

Excellent service where they went above and beyond to get the item I needed ASAP

published

Canberra is under significant smoke and with a baby in the house, we needed an air purifier stat! The Shopro staff were great at trying to figure out a way to get the item to me ASAP even liaising with Australia Post. Item arrived in a timely manner and its such a great piece of mind to have clean air in the house again.

Have bought a lot of Xiaomi stuff from them over the past few years and they sell top notch gear.

Highly recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Surprise

SurpriseSydney, NSW

  • 7 reviews

Nothing Received

published

Bought a Xiaomi air purifier from this seller on their ebay store. Was suggested that the product is shipped from NSW, but seems like a misleading information. Nothing received till now. Has bought a Breville one from other website, and works great.

Incentivised ReviewNo
Disgusted .

Disgusted . Sydney, NSW

  • 3 reviews

Joke!!

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Aassim R.

Aassim R.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Terrible customer service

published

They are good until you don't have an issue with your order. I placed many successful orders, recently ordered a power bank and it was lost by Australia Post, I have contacted them 4 times and every time some representative with very poor English answers, takes my details and ask me to wait for them to call back. Its been 26 days now and luckily I used PayPal so I will be contacting them for a refund and will try not to use shopro again.

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedPowerbank
See all answers

The reviewer stated that an incentive was offered for this review

Jack. M

Jack. MGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Shopro is starting to become a favourite of mine

published

I’d never bought from Shopro before. I want a power bank before flying overseas last month. I found a decent deal on the site at a fantastic price. They claim it is Melbourne stock so I ordered one immediately. It arrived three days later as promised. Good job! Thank you shopro.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
CCA

CCASydney, NSW

Terrible

published

These guys advertise they ship from Melbourne but they ship from China.
In my case, my item was supposed to be delivered in 3 days. Tracking was not progressing since the very first day. Australia post revealed these guys are sending from overseas even though they made it look like is from AU.
9 days later they contact me saying the item I ordered is out of stock.
Are you for real?!?!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Electronics & Computing Shops

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JamieAus

JamieAusAU

  • 19 reviews
  • 20 likes
  • Verified customer

Products not stocked locally

published

Be wary when purchasing from the website, the products are advertised as in Melbourne but my order was delivered from overseas, order was placed 11-9-18 item location Melbourne, my address was Brisbane, to be delivered 27-9-18, I have tried contacting this supplier and web site and cant get a response.

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