Silver Cross Wave 2021
Verified3 reviews
Great pram, few buggy features – On the whole, I love the pram. Easy to steer and comfy for baby. There's heaps of space in the shopping basket. I love the fact that it's got so many different configurations, and I can have baby in the push chair but nice and high and facing me while she's little. It looks great and I think it;s good quality. The only things I really dislike are: 1. The straps and buckle in the pushchair. I've seen some where the straps can be easily hooked to the sides to keep them out of the way and easily accessible while you're putting baby in, which would be a great feature to add. And the buckle is so hard to click (although I think they've now updated this on the latest model). I've caught my finger in it once and I would absolutely hate to accidentally catch my baby with it while I'm struggling to get it to click! 2. If you need a pram that can fold down and into the car easily, this is NOT the pram for you. It doesn't fold down very small at all, and it's quite heavy. I can get it into and out of the car on my own, it's just inconvenient. We have an SUV, but it didn't fit into my mum's hire car when she visited.
Purchased in at Banana Baby.
Best pram and best service – Best pram and best service! 100% recommend! This is our second Silver Cross pram and their prams are just stunning. The team were were great and easy to communicate with. Great service all round.
Purchased in for $1,599.
Don't buy – I purchased the pram in March 2021, and started using it in July 2021 (a week after I had my baby). The wheels and the frame started making a squeaky noise after only a few weeks and it was getting very difficult to move the pram around. On top of everything the colour on the handle started wearing off looking very old and cheap, while this is one of the most expansive prams in Australia. The handle is getting worse and looks terrible. To make everything a lot worse Silver Cross is suggesting that I send the pram back to Melbourne for a couple of weeks to be inspected and repaired during which time I should borrow a pram from a friend (which is not an option for me as I don't have friends with a spare pram) as they are unable to provide me with a loan pram due to the Covid situation. I fully understand that Covid hasn't made things any easier for the businesses but why are they allowed to sell prams outside of Victoria and deceive their customers. Silver Cross also suggested I use silicone based lubricant to repair the pram. I ended up doing this for the wheels as it was waking up the baby. but I can't do this for the frame as I don't know what's actually making the noise... so their expectation is that you spend over $2,000 on a pram and then some extra more for the repairs....
Don't waste your money on Silver Cross as they don't actually care about their customers and you will end up spending a lot of money on a pram that will break and look disgusting after only a couple of months with no one caring for you as their customer.
Purchased in .
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