Simpson Ezi Sensor SWT955SA

best washing machine ive ever had – ive had it for over 10yrs just playing up now but always fixes it self would recommend this machine to anyone that can get there hands on one of them Show details

Horrible, have had problems with it from the time it was about 18months old – Washing standard clothing, nothing heavily soiled or bulky items. Family of 3, washed every 3 days or so. The size was wonderful, could do whole basket at once. However within 18 months it started having balance problems. Sometimes it would complete a cycle no worries, most times I'd have to rearrange the load 2-3 times for it to finish. It got… Read more

worse after 3.5 years it wouldn't complete a cycle at all, no matter how big or small the load was.

The cold inlet valve also stopped working and I had to use the hot water inlet and just set it to hot water wash (but using cold water)

I've now replaced it and will never buy a Simpson washing machine again

Absolute worst machine ever! – I purchased this machine at Harvey Norman in Auckland. It is by far the worst washing machine I have ever owned. From day one it was a disaster. It wouldn't even start after installation. Technician came out and said it was a timer issue ??and changed a part ! A month later had to call them again for the same issue. I bought it because of the… Read more

capacity but every single wash no matter how many clothes are in it it stops at the 41 minute mark and gives me an E17 error message!.........it is absolute crap! I will never, ever purchase anything manufactured by Simpson ever again. Will definitely stick to Fisher & Paykel....much more reliable!

Dirty clothes – Not only does it leave clothes dirtier than when they first went in it also wears out your clothes. It takes a long time to wash and is loud. Also leaves lint balls/pilling on clothes. Worst machine ever made. Bought it a couple of years ago because of the size and agitator. Will not buy Simpson again.  Show details

The worst piece of garbage any manufacturer ever took money for – This machine from day 1 left residue all over dark clothes and it didn't matter what I did by changing settings using liquid detergent of dissolving powder in warm water or tried different settings sorting colors from whites it just kept depositing scum on dark clothing and in most cased had to be washed again. I owned a Simpson most of my married… Read more

life and up until now trusted the brand to do the job but no more this Simpson is my last I don't know how a trusted brand like simpson in this country has fallen from grace so badly. (very disappointing).

Dirtier clothes AFTER washing – I bought this machine in the hope it would cope with large loads as the 9.5kg indicated. Never have I owned a washing machine that leaves clothes dirtier than before washing. Load after load of items with scum on them. I clean the machine and agitator constantly & changed to a liquid detergent, all to no avail. The settings are inflexible & the… Read more

cycles are long. I cannot wait for the day when it has to go to the scrap heap. Monumentally disappointed in it and wish I'd had the forethought to do a product review before purchasing.

Terrible after sales support – The tub seal suddenly gave way, releasing lots of water and damaging my floor. The simple rubber seal cannot be purchased individually. Someone cunningly decided to sell the seal only as part of the transmission unit. At more than $260 just for this part, it is completely unreasonable and unfair on the consumer. Do yourself a favour and avoid this company altogether.  Show details

Do not waste your money – Save your money. This machine has had multiple issues, the same issues reoccurring even after the issue got 'fixed', and the out of pocket expense to fix it, well, you may as well buy a new machine! It ran fine for the first 12 months, then it all went downhill  Show details

worst machine ever doesnt even rate a star – Takes for ever and doesnt clean clothes at all. Want a refund. So sad that my 20 year old machine died. No wonder people are frustrated with this machine. Im on tank water thought it would use less water but wait 2 hours later and it still hasnt finished. What a rip off

What a waste of money! – Bought this top loader as I had a fantastic Kleenmaid before. Takes over 1.5 hours to wash on normal and leaves clothes dirty, lint and soap scum visible on dark clothes and towels smell terrible even after washed! Have had to put clothes through washer 2 or 3 times to get clean. Efficiency rating 0! Who cares that it doesn't use a lot of water… Read more

when the objective is to WASH clothes- and clean them! Appalled that when they were designing this machine and testing it they didn't see all the faults with it. Don't sell products that don't do what they're supposed to.

Crap Machine! – I can't believe we got rid of our old Fischer & Paykel to use this junk Simpson. I thought we were alone until I read all these reviews. We have experienced all the same problems that I'm reading about here. Lint on dark clothes and fine powder in the tub. It's 10:30 pm and I'm running 4 pairs of dark work pants through this useless machine again… Read more

just to rinse the lint off - it's like a find dust or something.

When it fills, it stops and starts several times and spins doing nothing else for 5 min between adding small amounts of water. 60 minutes on the wash time indicator is out by about 100% i.e it usually takes closer to 2 hours.

We only use this machine as this house is a rental from family and they provided this machine as new and we gave away our Fischer & Paykel.

I'll never buy another Simpson. They obviously don't do quality control or R&D very well.

Don't try and clean your clothes in this – I have owned this machine (SWT955SA) for 5 years and chose this particular one as it could hold 9.5kg of clothes, due to the work clothes my partner and I wear we thought it was perfect for our first home together! How we were wrong! Being only 19 at the time of purchase, and living out of home for the first time, I thought I wasn't using the… Read more

right washing powder as it would always still be all over the clothes after a heavy duty wash, so I changed to liquid, and it still did the same thing! Thought I needed to clean the machine, gave it a good scrub, emptied out the filters, soaked it etc and its still left soap marks and fluff piles all over our black and navy blue clothing. It also has destroyed my partners high vis work clothes as I think it literally just throws the clothes around and stretches them to oblivion!

I have to wash our clothes twice over: once in the machine, then once over as a plain hand wash to get all the soap scum out! Don't even try to put Napisan in it to give your clothes a nice freshen up, it doesn't dissolve that either!

And don't even get me started on the cycle time of a regular wash, over 1 hour! I know machines that do a lovely wash in 20 odd minutes, and this thing spits out clothes worse then when they first went in.

It also gets confused when you do a hot wash, starts beeping halfway through and stops on a 1.5hr cycle and you have to start all over again! Even just a 'rinse and spin' takes 30 minutes! Absolutely ridiculous, bad machine and I've had enough.

We bought a Simpson as the brand had a good name, I will be purchasing a Fisher & Paykel for my next machine which does a whole wash in 25mins!

Disgusting piece of machinery.

What a rip off! – Just did a wash, come out terrible, so here is exactly what I think... Banging my clothes on a rock in a dirty river will get my clothes cleaner. I get issued high vis work wear and my shirts loose their colour before my workmates even though my clothes line is in complete shade. Stick a peg in the lid lock so the machine thinks the lid is down… Read more

and watch how it washes, bashing the clothes to death. I have never ever been happy with the quality of the wash from the oil spots (service man said nothing wrong with it) and grey sludge left behind.

I have gas hot water and the 5-6 times the machine stops and start filling is unnecessary and I'm sure each time the HWS needs to ignite and shut-down will cost me because of extra wear over time. Is this part of the water saving feature, even though the level is set to extra high? Can't it fill in one go?

My water cost 90c for 1000L (one tonne). If it was such a precious commodity it would probably cost a lot more. Ask the people of Brisbane how things ended up in 2011 after Wivenhoe dam overflowed and wrecked the place after being asked to save every drop.

If I were to hand wash some small items and then spin them up this takes 22 mins. With mum's 40 year old Wirlpool, turn the knob to spin pull it out and the machine spins. Minute later, push it in and your done.

Time left on the display? Crap grab a stopwatch.

Simpson used to be a brand Aussies could trust. Your C.E.O., engineers and marketing people should use new products in their home before the release to consumers. Hey why don't you try it out with your wife's wedding dress first?

There was a plus. Because the machine is classed as water efficient, my council gave me a $150 cheque which works out to be 166 tonne of water at 90c/tonne! Not that precious it seems...

Don't bother with the token offer to contact me and sort out all my problems either. Been there done that, got blown off.

You have ripped off the good people of Australia Simpson.

P.S. Give up on the water saving features and concentrate on a quality wash.

Machine starting to fall apart – We have had this machine since 2008. Had it repaired under warranty once and we just spent $160 fixing the electronic panel. We are now up for another repair as the lid won't register it's locked and the drum won't turn. We have had the same issues to the rest of the reviews, particularly with cleaning, regularly leaving soap scum and fluff over… Read more

our clothes. Simpson machines certainly aren't made like they used to be, and will be looking at other brands in the near future I suspect!

Poor wash – Didn't know this was a problem with a lot of these Simpson machines! I have the 9.5kg machine Poor washing, leaves soap scum especially on black clothes and has triggered safety switch twice! I run a vinegar/ bi carb wash through it weekly but doesn't help! Nor sure if I will buy a Simpson again!

Undesirable – We bought our SWT955SA washer some years back due to its water saving feature. It didn't work from the 1st day (maybe this was the sign)! we had to wait two weeks for a replacement. The washing is terrible - full of lint and at times grey slime. This machine has been a weekend spoiler for me because every wash requires re-rinsing. Have had… Read more

electronics & lid replaced twice under extended warranty and now the power buttons stuffed up. This is the worst washer I have purchased to date - I miss my old Hoover! I can't wait to get rid of this piece of crap.

Worst machine ever – Ive had nothing but trouble since I purchased this machine. An EF fault has always been an issue with 2 different repair persons replacing the lid lock which briefly fixed the issue. Strange since now when I get the EF message a different repair person that is an authorised repair person for Simpson says it's not a lid lock fault but has no idea… Read more

on what could be wrong, even though he was sent out twice to replace the lid lock under recall and I was advised by the recall centre he should have replaced it regardless.

Under no circumstances buy a Simpson or Electrolux product

Dont buy – My family purchased this top loading washing machine and had nothing but trouble since it was bought been repaired three times in already new board, new lid. Know it will wash but wont spin clothes out on a light load you have to ring clothes out by hand. We have been told that this had a bent bowl which is fairly common in simpson washing… Read more

machine. I have never had so many problems with washing machine and never buy another one.

December 3rd 2014 Update:

This Simpson washing has been repair three time with a new board, new lid and the machine still doesn't work properly. It doesn't like washing with only a small amount of clothes in and wont spin the clothes out. The machine does work on a heavy load but on a light load it takes over 20 minutes to rinse and spin then it stop with 10 minutes to go and will not continue to work. I have to ring out the clothes by hand. I have been told it has something to do with balancer. So know we have to find money to buy a new washing machine which we don't have as its over two years its out of warranty and the money to repair washing machine comes out of our pockets to repair machine. I will not be buying washing another washing machine or any other simpson product ever again thanks to this issue. If you have any respect for your customer you would either repair the machine or replace it without any cost to us. I don't like to complain but have had enough of this machine.

Bad machine – What can I say this machine is rubbish. Leaves residue constantly and all that Electrolux can do is send out 2 packets of descaler. Now today I have washed came home to put washing out, guess what the electronics have all gone. now I am about to hand rinse everything. There goes my sunday

Rubbish – Had this machine for four years. It didn't clean from the start. Takes forever to wash. The sensor doesn't appear to work as it will not put enough water in before it starts to move. The clothes come out with black oil marks on them. Some parts of the clothes are still dry when it comes out. Dirty black slimy marks on clothes when finished.… Read more

Does not rinse well at all. Even when you clean the machine first the clothes come out dirtier than when they went in. So frustrating when you pay so much for a machine that doesn't work. With so many awful reviews why is the product not recalled? Think someone should contact fair trading.

Frustrating - leaves the clothes grimme and dirtier – I am a full time working mum, the machine leaves clothes dirtier, gets stuck on cycles and I am continually putting washes back through for disgusting results. A very very very poor product Simpsons. After seeing all the same reviews on this machine, my machine is now going to the dump and I will be buying a new machine that is not Simpson. Initially a trusted brand There's nothing right with it. Simpson Ezi Sensor 9.5 kg

Worst Machine, never washes properly – I hate this machine, have had several Simpson machines before but will never have another one. I spend so much time rewashing clothes that come out with soap residue on them. Have tried different detergent brands but nothing works. Dark clothing is especially bad. Having spoke to other owners now, they agree that it will be the last Simpson that they will own too.

Not a good wash – I bought this top load washing machine as my previous machine was a top load. Not very happy from day one. Leaves soap residue on clothes. Want to select spin or rinse after washing a couple of items by hand. This function not possible. I now have faults on this unit. We have always selected Auto water level. It seems the full sensor does not… Read more

work anymore. Sometimes the unit will keep filling and not stop. This unit will give beeping sounds. We would then turn off the water. The unit will then continue to wash. Sometimes the clothes will drip of water when removing from unit after wash. Do you have any suggestions on how to fix this. That it is a top loader

Never washes properly! – We purchased our EziSensor 9.5KG machine in 2009 under the impression that this was a good product. That was mistake number 1. “Quality kept simple” they said! I think NOT. We went for the 9.5KG model thinking the larger water capacity would give a better wash. That was mistake number 2. The machine broke down and needed a replacement… Read more

control panel within weeks of delivery. Since then the machine has operated without fault. The quality of the wash however has always been terrible. We have tried every brand of detergent, both powder and liquid. Without fail every wash delivers at least one piece of clothing that has grey slim marks on it.

I commend Simpson on their attempt to build a water efficient machine but this is just a shocker – the machine has never washed clothes properly, despite regular clean outs. Using an Epson Salt wash as advised by the Electrolux assistant just loosens the slime and makes it worse. The machine needs a better filter. You end up wasting more water because every load needs a rewash.

This machine is definitely NOT “Clean and simple!” as Simpson advertise. Definitely NOT “Throw a load on and return when your clothes are brilliantly clean” as Simpson advertise. Spoke to Evette from Simpson and she said this was the first time she had received a call about the dirty wash. In reviewing this website – I’d say the design is just a dud! Simpson brand was a known product. Everything! This does not wash clothes.

I am sorry I bought it – I purchased the machine in dec 2009. I agree with most reviews regarding the sludge it leaves and it does not wash. I thought it was me, spent a fortune on various powders and then liquid and then I pre filled with water and liquid about an inch to mix. This still made no difference. I have had this brand in my previous two washers, loved… Read more

them. I never had to use pre wash spray or soak, now I use anything I can, have even used carpet clean spray !! This is the only way to get them clean, I am actually waiting for it to break down so I can toss it to the metal man and get another!! I will definitely be reading reviews next time. Maree Large and a simpson Did not wash, at all !! left marks dark and light

Simpson Ezi Sensor 8kg - Less than 2 years old and dead – This is such a badmachine...Do not buy it, Mine is less than two years old and only works sometimes. After each load it has to be turned off and won't come back on for about 1/2 an hour. It doesn't wash well unless you constantly clean out the disgusting hanging lint bag and even then it's debatable. . What century are we living in again? … Read more

Sounds like an after thought. For what we paid for it you'd expect it to at least wash clothes and last a bit longer. Haven't called Simpson yet...too furious and need to calm down. Will never buy another of their products again. It does take a long time to go through cycles which is laughable when it still can't get the clothes clean after 136mins...pathetic. Sick of washing things two or three times.

Expensive when it breaks in less than 2 years...beeping drives you bonkers, doesn't wash properly, gross hanging lint bag.

If you like to gamble with your clothes – After removing my sons dark jeans from the wash I had to take a photo and was hoping to attach it to my review- every cycle at least 3 items of clothes come out covered in grey sludge. Generally these items will be the ones you were hoping to wear soon such as children's school uniforms or work shirts. The machine is ok if all your clothes are… Read more

patterned as the smears will be more disguised. I regularly clean both filters but this doesn't seem to make any difference. Was so excited when I first bought this in late 2009 as had been very impressed by my mother in laws older model but it has been a lemon!

I tried putting it on full cycle setting then only half filling it with clothes but this makes no difference to the smears. The most annoying smears are when you have ironed the sleeves and half a shirt to then discover the other half is smeared and will have to be washed again. This happens a lot and i'm sure others with this machine have experienced ironing rage too! Can handle large loads (though doesn't wash them) Smearing on fave clothes every load

Sensor makes no sense – This is the worst washing machine i have ever owned! the word sensor in its name is nothing more than a joke! it constantly stops and beep saying the lid is open when it is not! it takes at least 5 mins to sit there thinking before it will start filling with water, and some times i have to turn the power off and back on and restart it as it just… Read more

sits there thinking! and after all this to get a load done it finally comes out with white soap residue every where, i have resorted to mixing the liquid soap in a bucket full of water and adding it to the machine when it has filled with water. and now today!!!!! it is saying the lid is open and will not start! AT ALL!!! i am so over this machine! i had a Simpson before this one that lasted me 18yrs and that is why i went Simpson again, but i see now, that the name no longer means quality. I am now stuck with out a machine till i can afford a new one as i have no intention of fixing this one, it is more work than it is worth, as i said, i am over it.

RUBBISH – UPDATE………… Simpson EZI Sensor SWT 955SA 9.5 kg Washing Machine. I received a call from a Simpson representative today. The representative lady well-spoken and pleasant over the phone she is just doing her job, but little comfort. Outcome- Because my five year old Simpson washing machine that I purchased brand new is out of warranty, I have… Read more

to pay to fix their inferior workmanship, she made comments about another brand of washing machine that she owns that had to be repaired. How’s that, even she doesn’t own a Simpson washing machine and she works for the company, what does that say?

I truly believe that washing machines, fridges, dishwashers all whitegoods should last ten years minimum, without needing Constant repairs especially in the first five years just like in the good old days, now it seems five years at best, wish is also about how long my brand new LG dishwasher lasted bad luck you think I don’t, Because we have to buy again in turn this also contributes to massive landfill prematurely. To me this is totally unacceptable and we the public, buying these products in good faith turns out to be a big disappointment.

I would like at least half my money back or have my machine repaired for free, because they should have manufactured their washing machines right the first time. Recall all the machines that have been made in some cheap factory overseas.

I will be continuing with my reviews on this site and any others on the internet, and good old word of mouth, I know and you should know that when we purchased our Simpson washing machines they got our money now get lost, very unhelpful after sales service.

Keep in mind my saying below may be helpful one day.

Great that we can use the internet to research products, reviews and prices.

Keep up your great work product review.

Regards

Fiona. NONE EVERYTHING

Simpson ezi 9.5kg – Our washing machine is only 2 weeks old twice it has overflowed and flooded my laundry and dining room and every time without fail the E13 message comes up on every washing cycle, i am not happy with this machine at all, its only 2 weeks old should have stuck with my samsung brand

Do not buy a simpson – My son bought this machine for us in June 2009 and he doesn’t understand why I’m so very frustrated with it. But after reading all the reviews (which I wish I had of done prior to buying) I now know I am not alone. It does not clean clothes they come out with detergent marks and have to be re- washed (wasted water) very frustrating, and by the way… Read more

this happens with powder or liquid detergent. The beeping noise drives me crazy and must do the same to my neighbours.

It has been rusting for a long time now, my old Hoover which I had for 23 years did not have rust even till the end. It takes way too long to do a complete cycle and when I set the water level I desire it still fills to the highest level most times, and this then involves having to add more detergent. The machine takes far too long to fill with water and then it stops for a long pause… until it decides to start washing (what for). I regret buying a Simpson and will never recommend to anyone!

Does not clean as it should and is rusting...

Difficult to imagine a worse washing machine – It is difficult to know where to start with this machine. It is about 5 years old now - we're at the end of the extended warranty. During that time, we've had the machine fixed about 5 times. Indeed, after our last "repair" the machine did not work that very same afternoon for the same reason we had it "fixed". If not for the extended warranty, I… Read more

would have kicked it to the curb and never bought another Simpson again.

The machine's lid lock function is irritating. Whenever our machine has an error (regularly) the lid locks and the machine must be turned off at the powerpoint to get the clothes out. It's starting to rust, and I've been electrocuted while using it. The machine itself is very unstable - when it is in spin, the machine starts shaking wildly, making loud banging noises. In all of that excitement, it then resets the spin cycle (only to do the exact same thing). When it does actually get the end of the cycle, typically hours later, there is often washing powder caked to the clothes still. Nothing Everything

A lemon from the start – I bought this machine because of its size, it has been a lemon from day one, leaking from the first wash, that fixed but I'm in the same boat as everyone else, this machine does not clean clothes. Today I have pulled the machine apart to clean the return pipe and it is full of sludge that should be washed away. Totally not happy. The price that I paid I expected something far better. Takes too long to do a cycle, does not clean clothes.!!