- Side
- ·
- Back
- Days
- ·
- I never got used to it!
- Very Soft
- ·
- Medium
9 yrs on mattress is still great, will consider a replacement in the next year or so .very little sag and I am a 100kg male
Purchased in at Snooze WA for $2,500.
- Sleeping Position: Side
- Adjustment Period: Days
- Pre-existing Neck / Back Issues: No
- Caused Discomfort: No
- Heat Retention: Yes
- Sagging: No
- Perceived Firmness: Medium
Sag and sore back – After a few years this mattress started to sag and cause lower back pain for myself. Disappointing considering the cost. It is also a very heavy mattress making changing the sheets a nightmare.
Purchased in at Snooze for $1,900.
- Sleeping Position: Back and Side
- Adjustment Period: I never got used to it!
- Pre-existing Neck / Back Issues: No
- Caused Discomfort: Yes
- Heat Retention: No
- Sagging: Yes
- Perceived Firmness: Very Soft
Do not buy – I’ve had this mattress for about 2.5 years and for the past year both my husband and I have been waking up with sore necks and backs. It’s a complete rip off and the people at Snooze don’t help you. They push this over priced mattress on you telling you it’s best suited to you but clearly it’s not!
Purchased in at Snooze NSW, Ballina for $2,600.
- Caused Discomfort: Yes
- Sagging: Yes
- Perceived Firmness: Very Soft
Poor constructed, unsupportive base – This mattress is a terrible product. Its poor constructed base makes it look like a giant jelly, which will make your body sink in the middle and cause terrible aches in your neck. And even minor movements from your partner will look like an earthquake. It's impossible to find a good position to sleep on it. Even adding an extra pillow top didn't solve the issue.
To make it worse, Snooze Australia which sells it doesn't offer any comfort exchange or refund policy. They limit themselves to ask you to sleep 8 to 10 weeks to get used to it.
So, it's gonna be scrap metal and live with the loss.
All in all, avoid this product.
Purchased in at Snooze Physical Store for $1,100.
- Sleeping Position: Side
- Adjustment Period: I never got used to it!
- Pre-existing Neck / Back Issues: No
- Caused Discomfort: Yes
- Heat Retention: No
- Sagging: Yes
- Perceived Firmness: Medium
Extra Information
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Hi Rob, Thank you for your wonderful feedback! We’re delighted to hear your mattress has served you so well over the years. We truly appreciate your support and look forward to helping you when the time comes for your next one.
Regards Futuresleep Team