Smeg KLF01RDAU (Red)
VerifiedMPN: KLF01RDAU25 reviews
Rubbish kettle – Bought kettle and toaster in red the toaster element went at about 13 months old . Now after less than 2 years on kettle is leaking over work tops.
Worst kettle ever, super expensive, and dead after two years. And smeg do nothing worthwhile to fix – Worked great until the warranty expired. Took it back, and the best Smeg could do is sell me another one for half price. I bought a plastic one. Itll last longer.
Leaking kettle. Don’t waste your money just for the look of it – We bought this from Myer in May 2019. It started leaking a few months ago, and wet my benchtop every time we use it. I mean, really? This is supposed to be a better quality product and brand which generally has higher price tag. I have had several kettles in my lifetime and none had ever leaked. Kmart kettle or some cheaper brand we use in the office last longer. Disappointed. Will not use any smeg product again because of this experience. Show details
Hi Veronicarocks thank you for your feedback in regards to… Read more (+2 replies)
Bubbling paint – I purchased my kettle 2 years ago in Myer Perth. Works perfectly but this morning I noticed bubbling paint near the spout. What’s happening? Is it safe to use it. Thanks. Fr Show reply
Lid won’t open/letters falling off – Love my smeg kettle BUT the lid won’t open all the time ( stuck most of the time ) and the letters have fallen off? Very disappointed!!! Was going to buy brand new white toaster and kettle for kitchen, but may reconsider after paying so much money. Does everything basic which is boil water but can’t clean kettle Show details
Hi Tara D - Thank you for your review.. We would love to be… Read more
Looks good ...BUT BROKEN – I received this wonderful Red SMEG kettle as a Christmas gift December 2017 -so excited I told everyone about it's beautiful design but in the beginning of this year it stopped boiling water.( The kettle contacts was not working properly and did not boil). I wrote to Euro-parts Canada and they said there is nothing that they can do it was over a… Read more
year and warranty was not valid/no parts available. Totally disappointed with SMEG and the kettle. I've reached out to Customer support SMEG USA with no response or support.
Hi Lee. Thank you for your review. This is an Australian… Read more
Loved it but it stopped working – Bought mine in TK Maxx in April. Was overjoyed to find one and in red too, so it matched my other small appliances. It looks good, fits in well. Ok its heavy and actually seems to hold less than my Russell Hobbs, but its a Smeg and it's cool. So I put up with the lid being temperamental, but last week it started to fail. When i pressed the switch… Read more
it wouldnt cime on. If i moved it round on the base, jiggled it a bit it worked, then Sunday morning, dead. Not happy as unsurprisingly I can find the receipt. £69.99 down the drain. Disappointed doesnt cover it. Disillusioned I am! A £10 kettle from Tesco lasts longer.
Hi Maureen. I am the National Spare Parts and Service… Read more
My SMEG 50s kettle lid is not popping up on it's own – I bought the matching set of red toaster and kettle through my local David Jones Store on 15/1/18. Unfortunately the kettle had to be ordered in and 2 weeks later I was notified, so went in on 29/1/18 to pick it up. The first 2 months with the kettle lid was fine, but I've noticed that the lid is sticking and it takes a few presses to get it to… Read more
work. Toaster is fine, and I love the look of the both as they look very stylish in my kitchen. I just need the kettle to be swapped over.
Have been contacted by SMEG rep and given a replacement kettle. Very happy with followup service,… Read more
Terrible product stay away – Same issues as others are having with the lid jamming closed. Another new issue noticed the paint is pealing around the lip and dropping into the boiling water. This is a safety concern as the boiling water should not be in contact with heated water for consumption. Kettle about 1 yr old. will attempt return Lowes UPDATE Lowes would not… Read more
accept return found information from Smegs web site. For Canadian repairs or service.
Euro parts Canada has promptly shipped a new kettle.
Hi Patrick . My name is Steve Cullen and I am the National… Read more
Love it and Hate it!~ – My Smeg is exactly what I needed. It worked great for a while, but now I cannot open the lid. The lid simply stuck and I cannot open it. I have tried everything to open, but now afraid I will damage. I am so disappointed as I received this as a gift and loved it, until that happened. Show details
Dear Kabootsie, I am the National l Service Manager for Smeg… Read more
So disappointing, broken lid – I bought this kettle for myself and the blue kettle and toaster for my daughter 13 months ago. My daughter had her toaster replaced in the first few months and now my lid on the kettle is broken. They are quite expensive appliances and I most certainly would expect them to last a lot longer than 13 months. Such lovely looking appliances, but so very disappointing . Show details
Dear Whood, I am the National l Service Manager for Smeg and… Read more (+1 reply)
Very disappointed with Smeg products – all our appliances are Smeg but very disappointed in 3 items. Our toaster stopped working within 8 months, a replacement was given. Our kettle has just stopped working, doesn't boil anymore and the warming draw has never worked, went to use it for the first time over Xmas and found out it doesn't even work. Very unhappy after spending lots of money on Smeg!!!! Show details
Hi Maggie, I am Steve Cullen and the National Service and… Read more
Can’t open lid anymore – I bought the stand mixer , toaster, blender and the kettle about a year and a half ago. Those products are all awsome exept for the kettle which I can’t open the lid anymore because the push button mechanism is probably stuck with lime. It’s really disapointing for such an expensive product... Show details
Find out how Smeg KLF01RDAU (Red) compares to other Electric Kettles
Know better, choose better.
lid has gone mottled from the steam – Just purchased a red smeg kettle from Currys. Used once and lid has gone mottled from the steam. Only bought it yesterday and as its such an expensive item this is very unexpected, after reading other reviews now worried that the letters will fall off next. I bought it to match my mixer. Very disappointed Show details
Dear Suzanne, my name is Steve Cullen and I'm the National… Read more
Kettle lid not open – This is our first time to buy this quality brand kettle 16 month ago, which the sales recommended. The kettle was boiling noisy and the lid does not open any more now, it has to put under the kitchen cupboard as redundancy. This product not recommend to buy with that such poor quality than other brand $25. Show details
Dear HKCLI, I am the National l Service Manager for Smeg and… Read more
Looks are deceiving – This is an attractive kettle to look at with its soft close lid but is awfully heavy and deceiving. Due to its sheer weight you think that there is water in the kettle but there isn't. It is heavy to hold and pour. Regret the purchase. Should have bought a duality kettle. Show details
Lifting paint – I have the toaster and kettle to match, love the look, however the paint started bubbling at the lid of the kettle after about 6 months and hasn't stopped. The bubbling has now lifted the paint and starting to look terrible. I think it over boils and there's too much steam Show details
Dear Brooke, I am the National l Service Manager for Smeg… Read more (+1 reply)
terrible – I'm on my 3rd kettle now, 1st and 2nd the lid just wont open, 3rd came and still the lid has to be gently forced with finger on pressing button, now it just wont stop boiling.. have to manually switch off which is dangerous if you forget as you shouldn't have to babysit your kettle whilst its boiling, cost too much money for so many errors Show details
Dear Chattyjue39, I am the National l Service Manager for… Read more
Smeg kettle & 4 slice toaster "PERFECT PAIR" – I purchased the Smeg red kettle & 4 slice toaster a few months ago, have no problems with the products, best kettle and toaster I ever bought, my kitchen looks amazing with these 2 appliances, they are perfect, They look stylish, cooks the toast perfectly, I definitely recommend and definitely 5 star, although quite pricey would like to see more affordable prices Show details
Faulty lid – Have had the jug for 2 yrs and have been experiencing problems with the lid. Other jugs I've had over the years have lasted for ages. The first jug I bought was in New Zealand over 40 yrs ago and it STILL WORKS!!!!! We use it down stairs. The lid on your jug is terribly hard to release, so most times I have to fill it through the pouring lip. We… Read more
took the rubber seal off so we can open it, but it lets out a lot of steam, so thought this a bit dangerous and put the seal back in place. Smeg is supposed to be the best of the best!!!!!! My daughter in law also had to take her jug back for the same reason. Not good...considering it cost $200. The jug was purchased at Myer.
Dear Carol G, I am the National l Service Manager for Smeg… Read more (+1 reply)
Broken lid – Lid started sticking & is now falling apart. I can't remember exactly when I purchased it but it's a little over a year ago, I'm guessing. Smeg say it can't be fixed & because it's out of warranty my $200 kettle is a throw away item. thd toaster I must say is wonderful but now it won't match whatever kettle I get. I'm not happy Show details
Dear Trish , I am the National l Service Manager for Smeg… Read more
Kettle lid problems SMEG – I have bought this kettle at the end of December and am taking the 2nd one back tomorrow as the same problem occurs. Can not manage to release the press down button and the lid gets stuck. REALLY frustrating to pay so much and have it replaced every 2 months.
Find out how Smeg KLF01RDAU (Red) compares to other Electric Kettles
Know better, choose better.
On my 3rd one and sadly the lid is already starting to become faulty – I LOVE Smeg I have the red frig we have had some problems with that not being cold enough !! Coping ATM Large toaster Mix master And now am ashamed to say we are on our third Kettle I am ashamed as twice before the lid got stuck and then eventually Ping they snapped . I really didn't want to believe it happened and it is again and I… Read more
feel like a fool that my loyalty and love of the look led me to compromise my standards three times ...
I didn't bother with Smeg as they don't offer great customer service , I purchased from David Jones and twice they have swapped the kettles both only 6 months old . I am in denial but my lid is sticking and only a matter of time .
So sad
Be warned
Dear Babs, I am the National l Service Manager for Smeg and… Read more (+2 replies)
Awesome retro stile, perfect in red – The latest offering from smeg is a timeless selection of classic stiled small kitchen appliance. The wife wanted something in red for the kitchen and you can't go past smeg , all other brands are a much duller pastel. The kettle is timeless to look and and shouldn't fade into obscurity , a modern interpretation of 50's and 60's art deco. Boiling… Read more
water is quite and doesn't take long. The only gripe that we have are it's a bit heavy, the handle is awkward for us and that the seal around the lid doesn't so if you pick the kettle up sone as it's boiled you can get rather close to being scaled by the escaping steam .
Love it!!! – Looks awesome!! Boils fast aswell as being nice and quiet. I like how the switch lights up when you turn it on. I love it. Pretty sure I have the whole collection under the Christmas Tree! The Mixer, Toaster and Blender!!! Fingers crossed lol... Can't wait!!! Hopefully more comes out in this range
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Dear Julian, Thanks for your review. Have you contacted us… Read more (+1 reply)