Smeg TRA90
VerifiedMPNs: TRA90BL9, TRA90BLP2, TRA90P2 and 3 more40 reviews
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Overpriced rust bucket – Disappointed in what we thought was a high end, quality product. Firstly, the gas regulator was missing which resulted in us paying extra to the plumber so we didn’t have to wait over a week for delivery replacement. Splash guard rusted once and was fixed under warranty but the same thing has happened again. Warmer tray has also rusted and It’s horrible to clean. Will never buy any overpriced smeg items again.
Purchased in for $5,500.
- Product is used: Daily
This appliance along with matching range hood looks magnificent – I have only had this unit for about a month but I am very impressed so far. It just suits my kitchen perfectly and would look good in most kitchen styles/designs. I purchased this to replace a free-standing Smeg 6 burner and range hood that was 19 years old (installed when we built the house). The range hood was ok but I have had service on the cooker twice in about 18 months and about 10-12 months after the last service I was back to 3 burners working only. The oven was always noisy but over the last few months was not heating properly and the fan only cycle produced very little heat. I was always impressed with the smeg's build quality but I guess nothing lasts forever.
The new unit works like a charm with so many oven settings that would suit any cook. The oven is larger with more trays, a rotissory and an evaporative cleaning function which we have yet to try. The burners light first time every time and the large wok burner is well designed. The lighting is LED and with the range hood lit up, the unit looks fantastic at night.
IT has a million dollar look and functions perfectly for us. As for its durability, only time will tell. I will say it is of a robust build and the enamel is a satisfying change from stainless steel.
Purchased in at The Good Guys for $5,000.
- Product is used: Daily
Beautiful stove - except...within a year the door rusted and bubbles – I bought the TRA90P9 in cream 2 years ago from Winning appliances. Within a year I noticed bubbling along the base of the glass meeting the door. I thought it only minor, but now I see it is actually extending along the length of the door and getting worse. I am waiting on the paint to flake off. Very poor build quality for such an expensive item.… Read more
I am about to renovate my kitchen and was going to keep my stove as it is "new" - I bought the matching SMEG microwave for the fitout, now considering altering to BOSCH.
Positive reviews
Great oven but Splashback has gone rusty – We bought this new in Feb 2017, its been fantastic for cooking but our splashback has started to go rusty again, this is the second time this has happened, Smeg replaced the first one but now the same thing has happened once more, pretty disappointing for supposedly a high end product. Show details
Smeg rusting - replaced and great service! – Cooker itself is great, self cleaning function didn’t work, and it looks lovely. Splash back did start to rust and peel, I contacted Harvey Norman who were unhelpful and quite rude. I posted on here and smeg contacted me within 24 hours and a service provided contacted me within 3 days locally and my splashback was replaced last week :). Great service and very happy! Harvey Norman - not helpful and rude! Smeg were great:) Show details
Very easy to use – The oven is very functional, easy to use, self cleaning, cooks in no time all round rather than having to turn the pan around to cook. Fanforced makes it very easy. Show details
Negative reviews
Poor quality given the price – Owed this model for 18 months now and the digital clock has died for the 3rd time. 1st time was start out the box, the clock didn't work when tested after installing. The oven can't be used with the clock working so it was useless from the start while waiting the repair. Clock died again just over 12 months later and was replaced again and now at… Read more
18 months 3 sections of the numbers have failed and don't light up. This along with the faulty door lock on our dishwasher (replaced twice so far) have turned me off SMEG forever.
Dear Iain, Thanks for your review. We would like to have … Read more
Great service but the stove rusts – The Victoria Range induction stove was expensive but we thought it was an investment worth paying for. The induction cooktop and oven are great. They work well and make baking and cooking a pleasure. However, we are onto our third oven door and warming drawer door inside 3 years. The enamelled finish just doesn’t hang in there, rust gets in and… Read more
the paint peels from the door. The service guy suggested we lived too close to the ocean…but nothing else is rusting. I must say Smeg is an amazing company in terms of after sales support…the best I’ve ever experienced. One phone call and within a week and the door is fixed, but at this rate we are looking at a new door every year for at least 10 years (I would expect the oven to last that long for $8000) Surely it would make sense to fix the manufacturing process. This would have to be costing Smeg a fortune….and damages their reputation for making outstanding stoves.
Dear Trevor, Thanks for your review. Have you contacted us… Read more
Dangerous – This product is Dangerous! When you open the door after the oven is turned off built up steam blasts into your face and burns you ! I contacted Smeg Dealer and he said " I need to change my behaviour " and it was my fault! I have been cooking for 30 years on Ariston, but they were out of stock and the salesman talked me into Smeg. He said… Read more
excellent after sales service. This is a lie, you will be spoken to and made to feel like you are stupid ! Absolutely unacceptable and I am contacting the regulator as this product for 4k does not meet AS 4551 Australian safety standard - Requirements for Domestic Gas cooking appliances AS/NZS 60335-1 General Requirements for Domestic electrical appliances AS/NZS 60335-2-6 Particular Requirements for Domestic electrical cooking appliances AS/NSZ 1044 Electromagnetic Compatibility Requirements
I will not rest until this dangerous product is recalled, being told to change my behaviour, duck and weave and dodge being burnt. It was not their first complaint. Shame on Smeg as they seem to have knowledge this is an issue Australia Wide.
Dear Dasistnichtgut, Sorry about your experience with our… Read more
Recent reviews
When we purchased the oven on its first use the oven dial seemed to have lost its spring. On speaking with the SMEG representative we were asked to contact Alatin services who had it fixed promptly. We attended a class on how to use and clean the stove and oven. Both Imelda who conducted the class and Mel the support staff were exceptional with… Read more
their service delivery. Thank you ladies.
We feel comfortable knowing if we have any questions regarding the Victoria help is only a phone call away.
P.s..love this classy lady VICTORIA
The oven works well and so does the induction but overall my very very expensive Smeg induction Victoria cooker is such bad quality. It is full of rust. I only ever wipe it with a damp cloth of soap and water. But there is rust everywhere and chipping off black paint. I can't believe such an expensive item is rusty. The clock numbers are… Read more
broken also. I also have the range hood and dishwasher. I would never purchase Smeg anything again. They look okay on the showroom floor and that is all. Not suitable for a family home with daily use.
Dear GeoK, Thank you for your review. We’re sorry to hear… Read more
Oven is barely 5 years old and paint on the back panel is starting to bubble and looks defected. I suspect the paint will start peeling off soon…Wouldn’t expect this for the price we paid for a so called ‘premium’ product Show details
Dear Danny T., Thank you for your review. We appreciate you… Read more
Shattered oven glass after four years of light use, now remedied by SMEG – We have a four year old SMEG TRA90 installed in our kitchen. This is a current model with the RRP 6,500. As there are two adults living in the house who mainly cook on the BBQ, the oven receives below average use. Last weekend whilst in the process of preheating the oven to 180 degrees, the centre piece of glass in the oven door shattered. … Read more
No-one was near the oven at the time of the explosion.
The oven has three panes of glass. The external pane is still in the door, the central pane has shattered and the inner pane appears to be pushed out from the explosion and be in tact inside the oven. We are just thankful that no-one was near the oven to be hurt!
One would reasonably expect such a high end oven to last for 10-15 years, and not fail in this manner after four years of light use. It appears the glass in the door is not fit for purpose.
We contacted SMEG customer service ([Name Removed]), and were initially told if it was a manufacturer fault, SMEG would repair the glass at their cost, but then when we spoke to their authorised dealer, they said as the stove was out of warranty, charges of $800 would apply unless SMEG authorised the repair. We went back to SMEG with this information, and they reneged on their former advice, saying it couldn't possibly be a manufacturer fault and we were on our own. How on earth can there not be a manufacturing default if the glass in the oven door shatters while the oven is being warmed??
I find SMEGS response of failing to make good a component which is clearly not fit for purpose, and the catastrophic failure of such a high end oven extremely disappointing!
Following my review, I heard back from Lesley at SMEG, who have agreed to do the repair at their cost. We are grateful for this!
Find out how Smeg TRA90 compares to other Freestanding Ovens
Know better, choose better.
Still questioning the quality – I’m constantly having a bad run in with this oven. Although SMEG and the company they use to service their products are good to deal with, the time and energy with having to deal with constant problems is concerning! My latest issues are... the cast iron piece for the middle burner is cracked for no explained reason (see pics). And the same… Read more
burner’s outer ring will only stay on if turned on high. The minute it’s turned down slightly, the gas goes out. So it’s burn your food or don’t use it at all! I have a video to prove but can’t upload here.
Is it possible there’s a bad batch with the earlier model?
Dear Carole, We're sorry you are still experiencing issues… Read more
Rust and paint peeling – Love this oven took me 12mths to save for it for our new kitchen is the center piece the hero and now devastated to find rust on warmer draw and paint bubbling on oven door cost to much for this to be happening only 4yrs old Show details
Hi Michael. Thank you for your review. It is indeed… Read more
Buyers beware – We have had this oven for two months and it has stopped working, very disappointed as we payed a premium price, for what turns out to be an inferior product. This was our first Smeg product and will definitely be our last. Show details
Dear Arthur, Thanks for your review. Have you contacted us… Read more
TRA90BL – I would be all for a class action against Smeg. They sell themselves as an high end product. We have had it for not quite 4 years and it looks crap. The back splash and the stove top terrible quality, paintwork is chipping and scratching. I beg anybody not to buy this sub standard product. Called Smeg and l was just dismissed. Come back St.George Show details
Dear Linda, Sorry to hear about the problems with your… Read more (+2 replies)
Smeg warning! oven cookers major problems with electrics and rust on products see all reviews please google Smeg Rust! – Major problem with Smeg Products for rust and electronics breaking down within a couple years of purchase . I’d like to see a class action against Smeg for defective products. Don’t buy Show details
Dear Ben, I am the National l Service Manager for Smeg and I… Read more
Smeg appliances – Paint chipping off the back of stovetop and on door of the front of the oven, disgusted with product as only have it with 4 years!! Looks awful. Used to love a meg products and appliance had the grey cooker for nearly 10 years before this and never had a problem. Please be warned and don’t buy the black appliance and no support or come back Show details
Hi Jackie thank you for your review - wow given your… Read more
Smeg are disingenuous regarding cashback offer – I purchased this oven as part of a $5k package of Smeg appliances when we were renovating our kitchen. The Harvey Norman sales person indicated that there would be a level of cash back which we were eligible for which sealed the deal. About 8 weeks later I looked into receiving the cash back offer and discovered there was a time limit associated… Read more
with it. As it turned out I had missed the submission date by 4 business days. I made the submission along with my proof of purchase and was informed that because it was past the due date that I was no longer eligible.
At no point during the purchase was I informed about a cut off date. I notice Smeg run these promotion multiple times a year. I tried to raise the issue via email and social media and was basically ignored. Their level of customer service here is unbelievably bad. Smeg give the impression that they're attentive and proactive on this forum but if you try to engage with them in private I think you'll find the experience is very different.
Another kitchen manufacturer I bought equipment from during this period had a similar offer running (with an identical cut-off date!). They honoured their cash-back offer without any issue.
The entire experience has left a very bad taste in my mouth with Smeg. I will never purchase another Smeg appliance. I am currently seeking advice about this with a view to visiting the small claims court.
Fantastic oven – I purchased a smeg Victoria tra 90 black stove I love it not only does it loook impressive it cooks really well I would recommend this oven to anyone one happy customer Show details
After paying over $4500 for this oven - Not worth it! – Problem with this oven when just coming out of box and plugging in. Technician said - clock issue. That was fixed. After doing burn off as required. I Started cooking normally and realised after taking meal I cooked out, metal particles on the base of oven and some kind substance coming out of fan and back panel. Technician came out - he said… Read more
burn out not done properly or it’s the grease from my cooking. Manager rings me and said it was my cooking So will not replace. After cooking I found the cooking is not even. It cooks more on one side than the other. So you have to turn around. I am so angry and will never buy a Smeg product again. I have been more happier with cheaper ovens.
Dear Elizabeta, Sorry to hear about the issues with your… Read more (+1 reply)
Find out how Smeg TRA90 compares to other Freestanding Ovens
Know better, choose better.
Has taken our kitchen to the next level – Fantastic oven, cooks evenly and looks amazing, we could not be happier with our choice. Easy to clean and excellent functions, the gas cooktop is well set out and the soft close door is a bonus Show details · 1
Highly Recommended! – Not only is this oven good to look at in the kitchen, but works amazingly. Great size oven that fits large trays (which are included). Very easy to use. Cleans well with a warm cloth. Oven works so well and cooks everything equally. Highly recommended! Heaps of family and friends have purchased this oven and have not one word of complaint! Show details
Great Oven – Love this oven. Cooks well. Has double fans. Cooks evenly for a large bake. The gas cook top is excellent. Ezy to clean. A trouble free oven. Would buy this again. Bought at Harvey Norman as a package deal with matching Range Hood. Show details
Crap quality finish that apparently they can’t control – Works well as an oven but still ongoing after 5 months to have repairs done. Oven was damaged in the box when new. Have had the service guy here 4 times to repair it and every time he come with new parts that are also damaged under the packaging. Have rang head office in Sydney and they say they can’t control the quality of products smeg is… Read more
sending. So if you want a good oven that looks like it’s been through the wars and doesn’t compliment your kitchen in anyway. And have spare time to keep letting the service guy come around, Buy a smeg or avoid if you’re not prepared for all the hassle that comes with it
Dear Chadd. I am the National l Service Manager for Smeg and… Read more
Can’t get any better than this – Looks so good and works like a charm. I can not fault it at all. Oven works efficiently and is great . Cleaning is very easy and doesn’t take much time. I am very happy with my purchase should of done it sooner. Maybe my cooking will now improve, I have the tool Show details
We love our SMEG oven! – We bought this model mainly for its good looks, as it works well with our black and white, retro-styled kitchen. We are new to fan-forced cooking, but found it works like a dream — we don't need to switch baking dishes around, and we can bake bread and roast vegetables at the same time without flavours transferring. The gas burners are very clean… Read more · 1
and efficient, and are graded in size for different styles of cookware.
The only drawback, as with the other SMEG products we bought at the same time, is that the instruction manual could have been a lot clearer.
Best value for money! – Not only does this oven look the part it also works like a dream! I can not fault it at all. Oven works superbly & fits 4 standard trays for baking. Great for parties & social events. Cooktop is easy to clean & heats up really well. Best value for money! Show details · 1
Great if the power goes out – Most of the house appliances are electric these days and it was sooo hard trying to find a gas burner so pleased when found this as it also matched the dark colours in the new kitchen Reno we done. The heat is great and the nobs are all a very good size and turn very well Show details
Great.... Then good... And getting worse – We bought this oven mid last year to replace the oven that was put in the house originally. It has been great most of the time. The oven does seem to be uneven, and it is something that is getting worse. My wife uses this oven almost daily to bake various things, so it's a real workhorse. However, it always seemed a little uneven. But lately… Read more · 3
we've noticed it more and more at one side is much hotter than the other.
If we put a tray that is covered the full width with cookies, one side is starting to burn while the other is raw.
We've been rotating the tray to achieve an even bake, but probably have to have it looked at if the trend continues.
Customer service please contact me!! – I purchased a TRA90P9 Victoria Cooker from Harvey Norman, when it arrived I found the front handed was loose and had chipped baked enamel during transport and the rear flue was badly bent. Harvey Norman & SMEG were excellent had replaced the cooker within 2 days. However, the new cooker arrived without a rotisserie and the rear flue arrangement… Read more · 4
is designed differently ‘with the flue vent holes blocked’ by a fabricated sheet of gal metal, this does not make sense and the installation instructions do not explain.
Please explain
Thank you David
WOW – Thank you Smeg for reviving my faith in an Oven. Stupidly purchased what I thought was going to be my dream oven. Made In UK, thought it would be the Rolls Royce , ended up being a Leyland P76. Smeg is overwhelming superior. Superior build and finish inside and out. Looks sensational Best lamb roast in years. Highly recommend this oven. Show details
Incredible! – i am very happy with the way the food is cooked. It is easy to clean.it adds to the beauty of my kitchen. It cooks evenly. It was installed in our new house by the builder. I am Very happy with making the right choice. I will highly recommend it. 10/10. Show details
GOOD – Always a big fan of SMEG brand, and I started to use this product since January, 2017. It was a very easy use and high quality product. I am not good at cooking, but with the help of smeg cooker, things are not that hard. It is easy to control Show details
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Dear Janice G., Thanks for your review. Have you contacted us to discuss these problems? We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us direct with your full name, address and a contact telephone number. We will then contact you to discuss this and co-ordinate for a representative to attend your premises. Our Email address is: service@smeg.com.au and please mark to the attention of Lesley. Regards, Smeg Australia.