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Smeg TRA90
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Cons
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- Top Review
Overpriced rust bucket
Disappointed in what we thought was a high end, quality product. Firstly, the gas regulator was missing which resulted in us paying extra to the plumber so we didn’t have to wait over a week for delivery replacement. Splash guard rusted once and was fixed under warranty but the same thing has happened again. Warmer tray has also rusted and It’s horrible to clean. Will never buy any overpriced smeg items again.
Purchased in for $5,500.
- 16 reviews
- 18 likes
- Top Review
- Verified
This appliance along with matching range hood looks magnificent
I have only had this unit for about a month but I am very impressed so far. It just suits my kitchen perfectly and would look good in most kitchen styles/designs.
I purchased this to replace a free-standing Smeg 6 burner and range hood that was 19 years old (installed when we built the house). The range hood was ok but I have had service on the cooker twice in about 18 months and about 10-12 months after the last service I was back to 3 burners working only. The oven was always noisy but over the last few months was not heating properly and the...
Purchased in at The Good Guys for $5,000.
Great service but the stove rusts
The Victoria Range induction stove was expensive but we thought it was an investment worth paying for. The induction cooktop and oven are great. They work well and make baking and cooking a pleasure. However, we are onto our third oven door and warming drawer door inside 3 years. The enamelled finish just doesn’t hang in there, rust gets in and the paint peels from the door. The service guy suggested we lived too close to the ocean…but nothing else is rusting. I must say Smeg is an amazing company in terms of after sales support…the best I’ve e...
Read morever experienced. One phone call and within a week and the door is fixed, but at this rate we are looking at a new door every year for at least 10 years (I would expect the oven to last that long for $8000) Surely it would make sense to fix the manufacturing process. This would have to be costing Smeg a fortune….and damages their reputation for making outstanding stoves.Purchased in for $8,000.
Dear Trevor,
Thanks for your review. Have you contacted us to discuss these problems? We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us di...
- 5 reviews
- 5 likes
- Verified
Join me to take action against SMEG
I have used the Victoria model oven for a total of 2 hours.
The knob to the oven has broken and the oven wont turn off, furthermore I did not use the oven, I simply burnt it off before using, in addition to that the oven turns itself on whenever you slam a nearby cupboard!!
I have made complaints to the store we purchased from, to the repair man and to SMEG in Sydney complaining about the terrible quality of this product.
Everyone refuses to be responsible and take it back.
The metal ring under the burner that feels plastic burned from one ...
Purchased in at Betta Home Living for $5,600.
Dear KJJ,
It is indeed unfortunate that you have experienced these problems with your cooker. We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly ema...
- 4 reviews
- 10 likes
Still questioning the quality
I’m constantly having a bad run in with this oven. Although SMEG and the company they use to service their products are good to deal with, the time and energy with having to deal with constant problems is concerning! My latest issues are... the cast iron piece for the middle burner is cracked for no explained reason (see pics). And the same burner’s outer ring will only stay on if turned on high. The minute it’s turned down slightly, the gas goes out. So it’s burn your food or don’t use it at all! I have a video to prove but can’t upload here.
Is it possible there’s a bad batch with the earlier model?
Dear Carole,
We're sorry you are still experiencing issues with your cooker. Could you please email service@smeg.com.au with your name, address, and contact number and mark it to the attention of Lesl...
- 14 reviews
- 9 likes
Dangerous
This product is Dangerous!
When you open the door after the oven is turned off built up steam blasts into your face and burns you ! I contacted Smeg Dealer and he said " I need to change my behaviour " and it was my fault! I have been cooking for 30 years on Ariston, but they were out of stock and the salesman talked me into Smeg. He said excellent after sales service. This is a lie, you will be spoken to and made to feel like you are stupid !
Absolutely unacceptable and I am contacting the regulator as this product for 4k does not meet
AS ...
Purchased in for $4,000.
Dear Dasistnichtgut,
Sorry about your experience with our cooker. Could you please email service@smeg.com.au with your name, address and contact number and mark it to the attention of Lesley. Once she...
Find out how Smeg TRA90 compares to other Freestanding Ovens
Know better, choose better.
Overpriced rust bucket
Disappointed in what we thought was a high end, quality product. Firstly, the gas regulator was missing which resulted in us paying extra to the plumber so we didn’t have to wait over a week for delivery replacement. Splash guard rusted once and was fixed under warranty but the same thing has happened again. Warmer tray has also rusted and It’s horrible to clean. Will never buy any overpriced smeg items again.
Purchased in for $5,500.
Dear Janice G.,
Thanks for your review. Have you contacted us to discuss these problems? We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us...
Rust and paint peeling
Love this oven took me 12mths to save for it for our new kitchen is the center piece the hero and now devastated to find rust on warmer draw and paint bubbling on oven door cost to much for this to be happening only 4yrs old
Purchased in at Harvey Norman Retail Stores for $5,300.
Hi Michael. Thank you for your review. It is indeed unfortunate that you have experienced this problem. Have you contacted us to discuss this? We would love to have an opportunity to assist you furthe...
Read morer. If you have not contacted us, can you please email us direct with your full name, address and contact telephone number along with a photo of the appliance and the rust that you have mentioned. Once we have this information we will contact you direct to discuss. Our email address is service@smeg.com.au and please mark to the attention of Lesley. Kind Regards, Smeg Australia.- 2 reviews
- 5 likes
Buyers beware
We have had this oven for two months and it has stopped working, very disappointed as we payed a premium price, for what turns out to be an inferior product.
This was our first Smeg product and will definitely be our last.
Purchased in at Harvey Norman.
Dear Arthur,
Thanks for your review. Have you contacted us to discuss these problems? We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us di...
Related Articles
- 4 reviews
- 7 likes
Smeg rusting - replaced and great service!
Cooker itself is great, self cleaning function didn’t work, and it looks lovely. Splash back did start to rust and peel, I contacted Harvey Norman who were unhelpful and quite rude. I posted on here and smeg contacted me within 24 hours and a service provided contacted me within 3 days locally and my splashback was replaced last week :). Great service and very happy! Harvey Norman - not helpful and rude! Smeg were great:)
Purchased in at Harvey Norman for $5,500.
- Verified
TRA90BL
I would be all for a class action against Smeg. They sell themselves as an high end product.
We have had it for not quite 4 years and it looks crap. The back splash and the stove top terrible quality, paintwork is chipping and scratching. I beg anybody not to buy this sub standard product. Called Smeg and l was just dismissed. Come back St.George
Purchased in at The Good Guys for $4,667.
Dear Linda,
Sorry to hear about the problems with your cooker. Could you please email our National Service Manager, steve.cullen@smeg.com.au with your telephone contact details, address and the proble...
Good morning Steve, Firstly, i was so cross when l called your office in Melbourne and was virtually told to suck it up,or call the Good Guys and deal with them cause l told her that we had invested i...
Read moren the concierge package. l called the good guys and told that it was not covered, so l was upset at getting the run around. I have always has St.George products and l have never had a problem. By the way, when we upgraded our kitchen, we put our old stove in the garage, and l use that one most of the time so as not to have cooking smells in the house. I just cant believe the quality of the enamel on this expensive product. The splash back and the stove top disgusting. l use only enjo, which are good quality products, that are non abrasive. l had my last St.George for 20 years and its still looked new when we sold the house. l have totally lost faith in Smeg TRA90BL and will voice my opinion on all the platforms l can find. l have read so many reviews about this particular product and they all seem to be negative. I would be very happy to have it changed over to your stainless steel oven as my sister has one and is happy with hers.Dear Linda,
Have you emailed Steve directly as requested so he can assist you with your problems?
Regards
Smeg
Find out how Smeg TRA90 compares to other Freestanding Ovens
Know better, choose better.
- 16 reviews
- 18 likes
- Verified
This appliance along with matching range hood looks magnificent
I have only had this unit for about a month but I am very impressed so far. It just suits my kitchen perfectly and would look good in most kitchen styles/designs.
I purchased this to replace a free-standing Smeg 6 burner and range hood that was 19 years old (installed when we built the house). The range hood was ok but I have had service on the cooker twice in about 18 months and about 10-12 months after the last service I was back to 3 burners working only. The oven was always noisy but over the last few months was not heating properly and the...
Purchased in at The Good Guys for $5,000.
- Verified
Smeg warning! oven cookers major problems with electrics and rust on products see all reviews please google Smeg Rust!
Major problem with Smeg Products for rust and electronics breaking down within a couple years of purchase . I’d like to see a class action against Smeg for defective products. Don’t buy
Purchased in at Harvey Norman for $8,000.
Dear Ben, I am the National l Service Manager for Smeg and I would like to discuss these problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details and...
Read more also what are all of the issues. Once I have this information I will be in a position to ascertain what to do to fix these problems. We always look after our customers with any problems and the age of the appliance is not an issue. Regards, Steve CullenSmeg appliances
Paint chipping off the back of stovetop and on door of the front of the oven, disgusted with product as only have it with 4 years!! Looks awful. Used to love a meg products and appliance had the grey cooker for nearly 10 years before this and never had a problem. Please be warned and don’t buy the black appliance and no support or come back
Purchased in .
Hi Jackie thank you for your review - wow given your comments we would love to discuss this with you- can you please email us direct with your full name address and contact telephone number we will th...
Read moreen contact you direct to discuss this further our email address is service@smeg.com.au please mark to the urgent attention of Lesley- kind regards Smeg AustraliaFind out how Smeg TRA90 compares to other Freestanding Ovens
Know better, choose better.
- 5 reviews
- Verified
Very easy to use
The oven is very functional, easy to use, self cleaning, cooks in no time all round rather than having to turn the pan around to cook. Fanforced makes it very easy.
Purchased in at Harvey Norman Retail Stores - Appliances.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 2 likes
- Verified
Smeg are disingenuous regarding cashback offer
I purchased this oven as part of a $5k package of Smeg appliances when we were renovating our kitchen. The Harvey Norman sales person indicated that there would be a level of cash back which we were eligible for which sealed the deal.
About 8 weeks later I looked into receiving the cash back offer and discovered there was a time limit associated with it. As it turned out I had missed the submission date by 4 business days. I made the submission along with my proof of purchase and was informed that because it was past the due date that I was n...
Read moreo longer eligible. At no point during the purchase was I informed about a cut off date. I notice Smeg run these promotion multiple times a year. I tried to raise the issue via email and social media and was basically ignored. Their level of customer service here is unbelievably bad. Smeg give the impression that they're attentive and proactive on this forum but if you try to engage with them in private I think you'll find the experience is very different. Another kitchen manufacturer I bought equipment from during this period had a similar offer running (with an identical cut-off date!). They honoured their cash-back offer without any issue. The entire experience has left a very bad taste in my mouth with Smeg. I will never purchase another Smeg appliance. I am currently seeking advice about this with a view to visiting the small claims court.Purchased in for $3,400.
Fantastic oven
I purchased a smeg Victoria tra 90 black stove I love it not only does it loook impressive it cooks really well I would recommend this oven to anyone one happy customer
Purchased in at Harvey Norman for $4,590.
Questions & Answers
My oven is 1 week old and the light has decided to stay on all the time and oven wont operate must think that the door is open
Dear Craig,
Have you contacted us to resolve your issue.? If not. please call our service team on 02 8667 4888 and they will be able to assist you.
Regards
Smeg
I’ve been hearing clicking noises in the evening thinking it’s my old fridge so I replaced it. Nope! It’s the Smeg oven!!!
Why is it making noises when off? And was not in use that day?
Just purchased a new Victoria freestanding oven, putting the back guard on and the screws don’t fit !!!!, who do I contact, live in WA. Felt like I was assembling something from IKEA
Dear Alison M.,
Sorry to hear about your issue. Could you please call our technical support team on 02 8667 4888 and they will be able to assist you.
Regards
Smeg
Get an answer from our members and Smeg representatives
Details
Features:
- The Smeg TRA90 is a freestanding cooker that has 5 gas hobs, letting you cook all types of food at the same time.
- The oven has 9 different cooking functions - including programs like Eco, Fan grill, and Rotisserie - so you can adjust the settings based on your specific cooking needs.
- It has a vapour clean function, which makes maintaining the unit fuss-free.
- The oven has a minimum temperature of 50°C and a maximum temperature of 260°C, letting you achieve precise results.
- The cooker has 2 oven lights that illuminate your cooking, letting you easily track its progress.
Points of praise:
- Most reviewers found that the oven cooked their food evenly, even when doing a larger, denser bake.
- They also found that the whole unit was easy to clean.
A point of pain:
- Some reviewers noted that various parts of the cooker started to rust and paint started peeling within 3 to 4 years of use. These reviewers said that the cooker’s finishes should have lasted longer considering the price they paid.
Category | Freestanding Ovens |
---|---|
Price (RRP) | $6,590.00 |
Oven Fuel | Electricity |
Type | Convection |
Size | Double |
Capacity | 126L |
Features | Cooling Fan and Separate Grill |
Dimensions | 910 x 900 x 600 mm |
Max Temperature | 260 °C |
Cooktop Type | Gas |
Number of Burners/Zones | 4 |
Wok Burner | Yes |
Manufacturer Warranty | 2 year(s) |
Colour / Finish | Black, White, Cream |
Manual | Download manual |
- GTIN13: 8017709236977
- MPN: TRA90BL9, TRA90P9, TRA90SG-9 and TRA90WH9
Other Freestanding Ovens
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Dear Janice G.,
Read more direct with your full name, address and a contact telephone number. We will then contact you to discuss this and co-ordinate for a representative to attend your premises. Our Email address is: service@smeg.com.au and please mark to the attention of Lesley. Regards, Smeg Australia.Thanks for your review. Have you contacted us to discuss these problems? We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us...