Reviewer Photos & Videos
Common sense is in short supply
I was a member of a Snap Fitness centre from the day it opened up until today, so approximately 4 years. Several weeks ago I tore approximately 70% of a tendon in my arm so had been advised to stay out of the gym for a few months to give the injury time to repair. When I finally got around to contacting the gym several days ago to ask for a temporary suspension of my account, I was asked to provide evidence of the injury so that the centre would waive the ongoing fees associated with a suspended account. I forwarded a document provided to me ...by my Dr describing the injury so that my Physio would understand the results of the scan. Unfortunately this document, which clearly states that 70% of the tendon in my arm had been torn, was not deemed to be sufficient so I was asked to contact my Dr and ask for a note that specifically indicates that I cannot go to the gym. I'm sorry but I'm not in grade 3 anymore so decided to cancel my membership instead. Now I understand that there are rules and these are important, however, if this is the way you treat a loyal customer of 4 years, I will choose to spend my money with other businesses when I'm able to return to the gym. Sorry Sherwood but you've lost a loyal customer.
Personal trainer disappointed
Recently made the decision to go back to the gym and loose some weight, now we all have been here you start with good intentions but lack of knowledge on what exercises to do lack of knowledge on what diet works for you means you run into a wall and give up, so after going through this a couple of times I decided to use the services of a trainer, now I don't expect for a trainer to make me workout or make me eat right what I do expect is for them to give me the knowledge I need to do these things on my own, what I didn't expect was to have my m...oney taken both by snapp fitness and the trainer ok was talked into a year contract which if I had it explained to me properly would have never signed in the first week of training my trainer told me she needed to go away for a few days and would not be available for my session keep in mind she has already billed me after a few months of this I decided I may as well watch a YouTube video that's how disgusted I was so I decided to end it off any of you have been with SNAPP FITNESS then you might understand how difficult they make it to get out but that was not the end of it the trainer even though I had canceled with the gym still billed me for sessions she never even had with it got to the point I had to go to my bank and have my card canceled so she could not continue to bill when I told my partner he asked if I had signed a contract with as Snapp Fitness said she was separate from them I said no I had not up to this time she still had 3 training sessions she billed me for that I never got and was after I quit the gym stuff like this is the reason why most people prefer not to use a trainer, and that's not fair in a country were many people are suffering because of their weight Snapp Fitness Coburg shame on you and shame on that trainer
Absolutely filthy disgusting dirty
I’ve been a member of snaps fitness for almost 3 years I’ve had one year off and continue paying my membership over that time walking back in over the last two weeks I’ve noticed a level of standard in my absence of not going to the gym it’s absolutely filthy all the gym quitman there’s hair dust and sweat on the machine the floor doesn’t look like it’s been swept in 6 to 12 months how can you ask your paying customers to lay down on that I find it absolutely disgusting but hey you can have a sign up saying customers mind your personal hygiene...and asking everyone to spray the arms but I think there needs to be a sign saying hey management do you know how to clean the toilets the showers are disgusting I will be leaving this gym as there is plenty of others. This is the Morayfield gym in Queensland
Equipment & TV's
The treadmills at Buderim need replacing. Up to 4 months ago you could watch tv shows like Channell 7 & 9 etc Now nothing. Even the tv's on the wall give you nothing except for some kid on a skate board or bike. Every morning at 5.30 am the same kid falls off his bike. Nothing changes. Once you could watch something on the screens to past the time away but now 20 mins is a long 20 mins.
Friendly relaxed gym with EVERYTHING on the floor
I joined the gym on 3 months trail, after 20 years out of going to gym. Every one and I mean every one takes care with the equipment, their manners towards each other are great, the gym environment is motivational, with non pushy people who are friendly and welcoming. Im now a permanent member and Im also a hard marker, most reviews from me are critical of companies that dont focus on the customer, well SNAP focusses completely on the customer. Now after 6 months I can jump of all tall buildings, out run speeding cop cars and date hot chicks!! No not really but Im fitter , healthier, lighter and happier that gym is part of my daily routine. All aboard??
I highly recommended this CLUB the trainers and staff are very professional and helpful, the club is immaculately clean and recently had a refurb.
I have been attending for over two years but am leaving due to relocation.
Andrew the Manager has always been responsive and customer focused going the extra mile. I will certainly be back if I return to the area.
Snapfitness Bedford very nice
I went in the Snapfitness Bedford and the staff and machine very new. The gym has a lot parking and the peoples are very friendly. They can help you for any problem
Hi cable raw machine at Sunnybank has been out of order for 4 weeks now and that,s the only one they have.Its beyond joke.Every 6 months they sand you email prices going up due to new equipment upgrade and maintenance.But yet you 1 day late with payments they lock you out and charge you with extra $7.70 late fee.Been there for a year,not a single new machine,not a single upgrade,just move few things around.
Very happy for this gym
Easy for parking, very clean and the machine perfect. The peoples are very confident and smile. Snap is good for The quality plus for the money. I will come back again
Snap Fitness have some amazing clubs! Lot's of them are very modern and have made major improvements to equipment and services! If you haven't been to a Snap Fitness before, go and check it out! I love it!
Snap Fitness Loganholme has to be the best club I have ever trained at :)
Awesome equipment, friendly staff and always so clean!
The club looks so good after their renovation!
Thanks Snap Fitness
Best gyms, really focused on their members and community. Love how all of the clubs are clean and tidy. Always an amazing atmosphere in Snap gyms! I've been a Snap Fitness member for nearly 6 years and never one thought about going to another gym.
Convenient, Friendly and affordable
Always greeted with a smile when coming in to train, nice equipment, fresh clean gyms! Also at an affordable rate to not be locked in to a contract. 30 day notice period is standard for ANY gym - what is the issue??
Love Snap Fitness
I have been a member of Snap Fitness Morayfield for years and I absolutely love it! I have made so many friends and have hit all my fitness goals! I feel healthy and happy, Snap has really changed my life. I would highly recommend Snap Fitness the staff are very welcoming and the equipment is awesome!
Great vibe & equipment
The Townsville CBD is so nice! The equipment is amazing and I love the variety of new functional stuff.
Staff are also really lovely and welcoming. Thank you so much!
Best gym all round!
I've tried out a few gyms in my area and no gym compares. The staff and members are friendly, it's conveniently located at my local shopping centre and it's one of the most affordable gyms out there. Highly recommend this gym. It won't disappoint!
Best gym I've ever used!
State of the art training centre in Townsville. Really well set up and conveniently set out. I would recommend this club to everyone in the region who is looking at a training option.
Snap Fitness Mackay
Love the vibe coming into my local Snap Fitness
Staff and members are amazing, Always clean and tidy, great selection of equipment.
The classes and timetables are flexible to my needs and I can even grab a sauna after my session
Best Gyms hands down.
I love that Snap is wherever I am. Their facilities are always modern, clean and the equipment up to date. The best part is their staff. The welcome you feel when you walk into any Snap. That's whats important to me. Real people providing great service. Thanks Snap. Keep it up!
Convenient and great!
Visited a few clubs in NSW and was happy with them. Nice and clean facilities, new and well maintained equipment and great and friendly staff, 24/7 access and group sessions. The environment is non-intimidating and trainers are helpful.
Questions & Answers
I am interested in Joining Snap Fitness in QLD however the best deal they are offering me is $14.95 for a 12 mth contract, They tell me they can waive the "Start Up Fee" of $149 but still want me to pay $69 for the Card Access. That is a total cost of $846.4 for a 12mth period.
Can anyone tell me how much they pay for their Snap Fitness membership?
Has anyone been to snap Fitness Waverley Gardens? And ended there membership? Please tell me how it went
How much does snap fitness cost per year?
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