Solahart Streamline Split System
Verified10 reviews
Limited operational lifetime of storage tank – We purchased a new 272MLV system in February 2016, comprising two 13103008 collectors and a RHEEM 270MDV36 tank. Today, there is water leaking from the top of the tank. Our local Solahart dealer has inspected it and has written to us to say that it is "beyond repair" and needs to be replaced at a (quoted) cost - subject to the state of repair of… Read more
other components to be determined at replacement.
It seems to me that a tank supplied with the system in February 2016 should last longer than 7 years before deteriorating to a state of beyond repair. The warranty period is 5 years.
I think it is fair to ask how soon are we going to have to again maintain our Solarhart solar hot system in a functional state?
The dealer's response has been to offer a 10 year warranty on the new tank for some extra $$
We would actually prefer to recover some of our original investment in the form of a warranty claim covering the part or whole cost of the replacement tank.
We would also like to have confidence that a tank designed for external application will not fail before providing a reasonable lifetime of operation.
Solahart didn't commission my unit & is a poor quality unit – Solahart didn't properly commission unit, so for first eight months was running on gas booster. After spending substantial time to get this fixed they finally commissioned it. Now after 8 years pump has blown and so far have have charged me $286 to say needs a pump. Likely bill about $1000. DON'T BUY SOLAHART IT IS TERRIBLE QUALITY Show details
Solahart didn't commission my unit & is a poor quality unit – Solahart didn't properly commission unit, so for first eight months was running on gas booster. After spending substantial time to get this fixed they finally commissioned it. Now after 8 years pump has blown and so far have have charged me $286 to say needs a pump. Likely bill about $1000. DON'T BUY SOLAHART IT IS TERRIBLE QUALITY Show details
years of boosting – As the title says we purchased a solahart streamline system in 2010 thinking that this was the most economical way of heating hot water for my newly renovated home in the Adelaide hills, i began to suspect there was a problem in that first summer 2010 only if there was a week run of over 30c degree sunny days was the water WARM enough to turn of… Read more
the electric booster that has run for at least 3 hours a night since installation costing plenty in electricity ever since,we are not on town gas in the Adelaide hills area we live in, and so not much options in finishing the unit itself is now 8 years 1 month old i have had to spend $850 on it last month and now the booster element has eaten itself away so we are back on luke warm showers it seams even though today is 36c so much for saving the planet and economy my unit cost $4500 plus the $1000 spent this month and now the unit is throw away because the solahart tech broke the heads of 2 of the element bolts and charged me for the repair, THANK YOU SOLAHART,
No savings to be made with Solarhart – Bought a Solarhart system 9 years ago and while there's no doubt the machine makes hot water, especially on hot summer days, BUT I don't believe there is any saving to be made. When the machine was about 6 years old we had to replace the pump (pumps the cooler water to the roof panels) at a cost of about $300. Now the equipment is 9 years old… Read more
the storage tank has sprung a leak - cost of replacement almost $2000, making my capital investment total approximately $6500 - you do the maths over 9 years --- I think that's about $700 per year and remember I still have a power bill for those cloudy days etc.
The story gets worse - Enquiries with solarhart reveal that I can only expect about 10 years life from panels - .
I think I will go back to a simple storage heater at a cost of about $800 and a 10 year guarantee , running the system on off peak power, I am sure I'll be ahead .
Would consider another solar system but NOT Solarhart!!
Please read this – A few months ago, I started looking for reviews and info on Solar hot water installs. Here at product review and whirlpool forums. Lots of little bits of info but nothing solid. The whingers are definately out there complaining about everything from a stinky tradesman to god knows what. I went for a 3 panel on roof and a 400 Litre tank by… Read more
Solahart. I believe the tank is a Rheem. My last Rheem tank was a heat pump and it was crap, BUT it wasn't the tank that let it down. The heat pump was a joke and ran constantly. The tank was fine and continued to work on electricity after the compressor died (for the 3rd time). So I went with the Solahart install. $5200 with all the credits applied. Has been in for almost 3 months, and I have turned the power switch in the meter box on 3 times in total, for approx 4 hours each time. Now its summer here on the North coast NSW and its hot, but we have had those rainy days for 2 or 3 days, and only then do I need to switch the back up on. Family of 2 adults, 5 kids. I have to turn the meter on manually because I don't have an off peak meter. Something to do with the heat pump tank when I built the house. Could get one but I don't think we need it. I shower early so if its losing temp (remember 3 times in 3 months with 7 people) I'll flick the switch on before I go to work. Asl the installers to bump the heat up a bit for you at install and thats no worries. Its is a top system. Best purchase ever.
Very efficient unit – I purchased a 340SLV system some 4 and a half years ago. So far the system has worked without any problems. Plenty of hot water in the summer for a family of 4 with minimal use of the manual booster on cloudy or winter days. Just recently we have found that the water temperature has been down slightly even on sunny days. A quick call to… Read more
Solarhart (Gold Coast) and they soon sent out a serviceman. The tempering valve was replaced and a minor water leak rectified, all under warranty. Great response, very impressed!
Solahart Split-System Solar HWS – Solahart Streamline 340L 2 Panel Electric boosted Solar Water heater installed in March 2013. This system has a glass ceramic water tank. After 11 years of fairly trouble free service the tank now needs to be replaced due to rust inside the tank. Not able to replace like for like as my original water tank is no longer available. A quote for a… Read more
replacement tank from Rheem/Solahart is a Lowline 325L Electric boosted unit at a cost of approximately $2000. After reading all 28 product reviews on the Rheem Lowline unit I have serious concerns about the quality and reliability of the unit. Interesting to note that the Customer Information Sheet handed to me when I received the quote from Solahart for my original system included this statement amongst all the other blurb "...it also has an average life of up to three times longer than a conventional hot water system...". Reality check folks.
In the first couple of years I too experienced the mandatory blow out of a couple of the dodgy plastic connectors that came with the roof mounted solar panels (replaced under warranty). However, a third connector has just now blown and the quote from Rheem to replace all six connectors with brass upgrades is $500. My advice to anyone about to purchase from Rheem/Solahart - insist that the Solar Panels come with the brass connectors fitted as standard and at no additional cost. I am considering substituting my glass ceramic water tank with a stainless steel water tank. Ten year warranty instead of five and don't need to replace the Anode every five years as recommended.
Great design but let down by some poor quality components – Our previous Solahart had rooftop system with tank & collectors on roof. It was fantastic, reduced our power bills by at least 30% for a family of five. We have changed houses and our new house unfortunately did not lend itself to a similar system. This time we opted for roof panels ( of course) but storage tank is under the house with a nearby… Read more
manual booster switch. The system was installed only 3 years ago & already we have had to replace a printed circuit, pump unit, & recently thermostat. These items were relatively cheap to replace but each time they rendered the system useless. In summer, the system is fine. In winter, a very different story. In fairness, the temperature limiting valve ( mandatory) is an absolute waste of time unless you have small children. It limits water to 50deg, and long lengths of delivery piping reduce the water temperature further. We nearly want to run in to the neighbours & have our showers there. As it is, we try to have our showers earlier in the day in winter. Reliable & economical on fine summer days. Installation was very neat. Helpful, knowledgeable long term staff at Solahart. Cold weather stretches the system to its limit. Not really adequate even for our family of three. Booster gives only marginal improvement, Solar HWS is good, but I think only with rooftop system. I'd check out other manufacturersWe always boil water for washing up.
Rusted out tank in 7 years – Our system was installed correctly just over 7 years ago. It is now rusted through at the top of the tank and leaks a lot. The warranty was 5 years, Solarhart have offered to help with replacement cost of tank only, which is still going to cost us between $1700 and $1910 depending on tank size. I have reported to Rheem via email with Pictures… Read more
and Solarharts report in the hope that they may back up their component which has prematurely failed. Still waiting to hear back. Efficient inexpensive hot water after the pain of install cost was forgotten. Tank should not fail with so much rust so soon.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.