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5Envirosun

Envirosun

 Verified
5Envirosun
4.1

38 reviews

Positive vs Negative
82%5%13%
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Build Quality
4.3
Value for Money
3.8
Cleaning & Maintenance
4.2
Noise Level
4.0
Temperature Consistency
4.4
Heating Speed
4.1
Anji W.
Anji W.WA
  Envirosun

10litres of water onto the ground every day. House foundations being damaged. Not just from condensation outlet but also from hot water outlet. When I try to get some solution from envirosun the customer service man hung up on me as he said " I wasn't listening to him" It was very disrespectful how he spoke to me. This leaves me with no way to… Read more

find if this much water loss is normal and how I am meant to redirect the water as the plumber didn't even mention this little fact. These systems are very noisy too if folk like peace. I would not recommend this product and definitely not this company.

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Lj E.
Lj E.QLD8 posts
  TS300/4E

Same problem as Hacked off of WA – Just like Hacked off, I'm having the same issue exactly. The system is only 3 months old. One panel is full of condensation top to bottom and it seems to be like that every day since I noticed it. I'm told it's normal, but I don't see how it's a,good thing. I'm still waiting for the plumber to get back to me for a site visit and an examination of the curious panel. Show details

Envirosun
Envirosun    

Thanks Lj E (Les) for your advice that this problem has… Read more (+2 replies)

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Hacked off
Hacked offWA2 posts
  AS315/4E

Don't let company sell you these solar panels – One year old, after winter this is what i have and even with sunny days and up to of 28 deg the internal condensation has not disappeared. I was never told i was getting so called open roof solar panels/collectors with air breathing holes under trim and on searching to replace old 25 year system never once in their brochure does it state open… Read more

collectors there is nothing mentioned. "DON"T" let any company selling Envirosun hot water system sell you these collectors. Rang company that sold this product and told me i have to contact manufacture direct and told they will drill holes in the panel and this will fix it "really" I will be Submitting my concerns to ACCC

Envirosun
Envirosun    

Hi "Hacked off" We're sorry to read your complaint. … Read more

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sherlock4573
sherlock4573QLD17 posts
  AS315/6E

Better than Expected – We shopped around before deciding on the Envirosun System. Being an ex tradie ( not plumbing/electrics ) I was keen to see what systems were on the market and although price was a coinsideration I have long said you only get what you pay for as I was replacing a 11 year old heat pump system that was on the way out. I had 3 quotes in total and… Read more

Suncity were right in the middle. Darren who came to quote and Is the owner of the business was no nonsense and spent about 15 mins explaining what was included in his quote. The guys that came were superb, Scott and his sidekick were a pleasure to have here and knew what they were doing. They used all copper fittings, not plastic like some others as we are pretty close to the sea so salt is in the air and even put in a neat little overflow for the system.The guys left the site clean, tidy and removed all the packaging and the old system. Would highly recommend SunCity and the Envirosun System with a fast recharge time on the tank.

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Lillie Warner
Lillie WarnerQLD
  AS315/4E

Best service from Envirosun Suncity hot water – Chromagen solar water heater started leaking after only 8 years. Suncity hot water came and put in a Envirosun solar hot water system 7 months ago now. I have not used booster at all and power bill is $147 and $153 cheaper. I never heard of Envirosun before until I was getting quotes Need a solar hot water get a Envirosun and get Suncity hot water Show details

Positive reviews

Mike
MikeWA22 posts
  AS400/6E

Absolute joy – Replaced my edwards with Envirosun about 4 months ago. I kept checking my electric booster incase i left it on...hot water even on cloudy days. Absolute gem!!! Highly recommend! Show details

Danny W.
Danny W.WA13 posts
  Verified TS300/4E

Excellent product and Great Installation – Excellent service since installation 9 months ago. Ureco did a great job. Hot water even on long rainy days, only needed to use the booster once since installation. Show details

Tony G.
Tony G.WA
  Envirosun

Early days but fine since 2019 – Put envirosun solar panels to replace Edwards panels in 2019. Very thin copper tube but must be high quality and they heat up water very well. The frame is solid and is sealed up fine, no condensation but did put a little silicon on the corners just in case. Show details ·  1

Negative reviews

Arthur S.
Arthur S.QLD
  TS300/5E

Instilationi7 – Your system works perfect but the installer(sun city hot water)leave a lot to be desired. We had our electric circuit breaker tripping out. So we called the installer.who came and said it was an electrical problem (which he said he wasn't) so he isolated the system .cost of $160 for nothing. so an electrician found that where Sun City hot water… Read more

connected the power was not sealed & filled up with water which was on the side of the house .Contacted Sun City hotwater.would not refund & would charge again to send someone out.had their installer contact us & he would not fix his fault without a price .so still no hot water till the sun comes out.your unit is A1 but Don use SUN CITY HOT WATER TO INSTALL IT.

Joanne M.
Joanne M.2 posts
  TS300/4E

Thermostat has failed every 2 years since installation – We chose this model as it is spruiked as having Superior Durability and Reliability, however thermostat has now failed every 2 years since installed. The Supplier (Ureco) always replace the part promptly, but has been vague and evasive when asked what is causing the ongoing fault and always passes on the cost to us despite Australian Consumer Law… Read more

stating they must uphold the Consumer Guarantee and if a product has failed before a reasonable amount of time it is the sellers responsibility under ACL to repair without charge.

We will look to replace system as soon as we can, as the repair costs on this faulty system will quickly add up to the same cost of a new system.

Has anyone else had similar experience?

Envirosun
Envirosun    

Hello Joanne On behalf of Envirosun I apologise for the… Read more

Chris and Sally Fearnley
Chris and Sally FearnleyWA
  Envirosun

Disappointed – On a Sunny day collectors stay foggy under glass, I’m not an expert but I’ve never seen this before,this must be impacting on heating performance. IM NOT HAPPY with this product. Show details

Envirosun
Envirosun    

Hi Chris and Sally We're sorry for your… Read more

Recent reviews

Peter W.
Peter W.VIC2 posts
  Envirosun

Runs Quietly , Only a Little Bit Louder than my Fridge. Cheaper to run than the Gas Hot Water System I had and the Government Rebates Paid $2140 of the Cost . A Remarkable Technology which Provides Plenty of Hot Water. NO More Re - Lighting the Gas Pilot Lights for me . I'm Happy Show details

Bill
Bill
  Verified TS300/5E

Our unit installed in June 2024 replaced the 26 year old Edwards solar HWS that had died. As it was winter we needed to have the booster on for about 30 minutes a day during occasional very cold or cloudy days. However over the past 7 months since August 2024 there has been no need for the booster and the supply of hot waster has been excellent. … Read more

Alex at Ureco and the installers were very obliging and efficient and it was a pleasure dealing with them.

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Sharon
SharonQLD4 posts
  Fair Incentive Envirosun

ENVIROSUN 250litre Heat Pump – J.R Gas and Water supplied and installed our ENVIROSUN Heat Pump . They were professional, knowledgeable, courteous and well priced in such a competitive market . We are thrilled with our heat pump and very happy with the installation too. We are enjoying the savings of our new Heat Pump and would highly recommend JR Gas and Water. Sharon and Terrence Taylor Albany Creek Show details ·  1

Vivian D.
Vivian D.WA
  Envirosun

So glad I went for this option – This system replaced my 10-year old solar HW system. Since then, I have been supplied with the hottest of water - even on the coldest of days. Through the depths of winter, I had to use the booster just a couple of days. Show details ·  1

Graeme
GraemeQLD6 posts
  TS300/4E

It's the goods – Todd's Plumbing, Brisbane, installed my TS300 3 weeks ago (in Winter) to replace a declining 18yo Edwards system. They kept me well informed at all times, did what they said they'd do and answered my dumb questions patiently and courteously. The TS300 is performing extra well and I had to use the electric booster only once, after 3 days of no sun. Very happy to date, and a seamless operation from my point of view. Show details ·  1

John G.
John G.NSW
  TS300/4E

Excellent customer service – Have a Envirosun TS solar that is about 6 years old and leaking water from valve Called their number at 11.50am Saturday morning expecting to leave a recorded message. After talking to a lady about my problem I had a call back from a Darren within 15 minutes. Expert help diagnosing the problem and has service person coming out monday. Never… Read more ·  1

expected this exceptional after sales service 5 stars all the way. Thank you Darren you are a credit to the company

Joanne S.
Joanne S.5 posts
  Fair Incentive TS300/4G

Great hot water! – Recently had our old solar hot water system replaced with an Envirosun product, installed by JR Gas and Water. Very happy with the installation and the resulting hot water. Show details ·  1

Ron
RonWA2 posts
  Envirosun

Better than the Solar Edwards it replaced – Unit coped very well in Summer, part Autumn, part Spring, but needed the electric booster on full time for 70 minutes a day over winter because I like hot showers. Show details ·  1

Colleen
ColleenWA3 posts
  TS300/4E
Cleaning & Maintenance
Noise Level
Functionality

Poor quiality – Getting my tank replaced in April 2021 due to it rusting and having numerous elements replaced, well it has happened again. My tank that is 12 months old is leaking and the element had to be changed. I thank the company for putting in a new element at no cost. (I should not have to pay for it and neither should they). I bought my system in 2016… Read more

and had continual problems with it. I am told that because I live in the Rockingham WA area and our water comes from the desalinated plant nearby and that is why the system is deteriorating so quickly. If this is the case why was I sold this system in the first place, why was I not told of the ongoing problem that I would have. Prior to this system, I had an Edwards Stainless STeel SHW on my roof for 19.5 years. Apart from regular services I never had a problem until the tank finally rusted. That is 19.5 years compared to1 year. All I want and at no expense to myself is a system that can handle the water and not rust in 1 year or the elements fail. Not a big ask but apparently difficult to do.

Andrew
AndrewWA
  Envirosun

Value for money, great service – Had a system (solar HWS with a stainless steel tank) installed recently and it works well as expected (compared to an old system being replaced). Value for money and very impressed by their installation team and post sales service. Show reply

David
DavidNSW26 posts
  TS300/5E

Works very well. Efficient enough to work in winter – I've had my Envirosun thermo-siphon with E25 panels through a Sydney winter and am able to run our household of 4 off 100% solar for many, maybe most days. Way more productive/ efficient than my previous solarhart L. The E25 panels are I think about 20% bigger, but the quality of the tank insulation and installation (pipes, valves etc) insulation… Read more

probably also helps. My electricity consumption is down consistently throughout the year, on many winter days down by 40%/ 10kWh consistently (excluding overcast days). To be fair the SolarHart's performance had no doubt deteriorated with age (about 15 years old). But the difference is huge. It's a big call, expensive kit, but it looks like the extra cost will payoff within about 4-5 winters

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Luke
LukeWA2 posts
  AS315/4E

lives up to its rated performance – we are impressed with the Solar HWS, it works better than expected and exceeds our already positive experience with other solar systems, e.g. we had Solarhart and Edwards stainless steel systems before and can confirm that the current Eurosun system excels at the task of providing us hot water, even on shady and overcast / rainy days. Show details

TREVOR TOLLIS
TREVOR TOLLISQLD5 posts
  TS300/4E

Great System. Great Installers & Great Price/Service from QIS Energy Conservation Systems – Absolutely fantastic process to replace our 20 year old solar hot water system. Scott & his team @ QIS provided a no fuss, no in your face quote that was better than everyone else contacted and then provided a seemless service having the system replaced on the day nominated & hot water available again that night. Cannot fault the process at all. I am one very happy customer.

trishy
trishyNSW3 posts
  Envirosun

only new – had envirosun s/h/water tank 315 ltr only.... fitted by quallified plumber direct...he kept the owners manual and warranty.....i paid $2,250 cash....got a tax invoice....but no warranty means i cant claim if something goes wrong

Lotus
Lotus
  Verified TS300/5E

Quality product, professional team, very reasonable price – Dealt with Scott, very happy with their: - Great product, 444 stainless steal roof tank with efficient collectors; - Professional and efficient teams, got the system installed the same day after deposit paid; (we had cold showers for 3 days when old system broken down) - Very Reasonable price. I had 3 quotes, they are with best price with best system. Highly recommend Solarwise.

Peter T
Peter T2 posts
  Envirosun

Solar Hot Water Finally! – Dealt with Scott after been referred by a close friend who works for a different division of the company. Can't be any happier after a couple of weeks of procrastination and putting up with cold showers because our system had died on us. Scott was able to respond immediately and had our new system installed in a timely manner. Wife is happy and that means life is good. Great price as well so many thanks Guys. Highly recommend these guys.

Grant
Grant
  Envirosun

Great product and great service – I dealt with Chris and Sue at Solarwise after being referred to them by a builder. Extremely good to deal with and a seemingly very good quality product at a great price.

Rez
Rez
  Verified TS300/4E

Great Product – My 8 year old Chromogen solar hot water system packed up after only 8 years full of rust! I contact Solar wise a qld company and they suggest Envirosun.....I looked into it and it seems to be the best in the market being solid stainless steel and would last at least 20yrs .... Thanks for the advise Solar wise!!

Shep
Shep
  Envirosun

Excellent customer service and experience – I was given this company as a referral from a friend in industry. Glad I did. The kindness and professionalism I have received has been fantastic. Thank you Chris for the open communication and help with questions and concerns. We certainly feel we made the right choice. Shep and Lynda

Stephen M
Stephen M
  Envirosun

Best value solar hot water system by far! – As someone who used to be in the solar industry we choose Envirosun because nothing else comes close in my opinion. The tanks are made out of the highest grade 444 stainless steel which are put together in Australia .The collectors are over engineered for strength according to a SHW plumber I know very well. In regards to energy efficiency the… Read more

roof top system I got was 38 STC's, that is rated about 25% higher than the bigger known brands I compared it too.

When I did a price comparison it come in about $1000 to $1500 cheaper than the other systems I was quoted.

Anyone that does their home work will buy this system.

Sunny
Sunny
  Envirosun

Professional and Good Value – My existing name brand solar HWS sprung a leak and I deemed it a leaking tank. I was off overseas and had little time to thoroughly investigate. After my hoilday I contacted URECO and they advised on several suitable solar options. The quotes were emailed to me and all relevant information included.I agreed to the deal and the installation team… Read more

arrived on time to remove the old one and install the new as arranged.

The installer noted that the leak from the existing tank was in fact the heater element, not the tank. At this stage I had already committed to the new system and i felt it was too late to stop the installation; however I had mixed feelings about my misdiagnosis and seemingly unnecessary expense of a new system.

The installation was professional and the owner of URECO visited during the installation to see how things were progressing. The new system wasn't as sleek as the old and pipework is visible which is a bit of a cosmetic concern.

This was more than 6 months ago. The new system works extremely well and is significantly better at heating water than the old premium expensive unit and I am happy with the change, given that it requires significantly less boosting and ongoing cost savings.

On reflection I suspect there was issues with the commissioning of the previous unit by another provider; hence its very mediocre performance. I am extremely happy with the new Envirosun unit and its doing what its supposed to do; heat water for nothing.

I would recommend these guys based on price, professionalism, customer service and follow up.

Andrew.F
Andrew.F2 posts
  Verified AS315/5E

very happy with system – Had an Envirosun system ground mounted tank and roof top solar panels installed 8 months ago by Ureco. Very happy with the system and the gas savings. Ureco did a excellent job on the install and were easy to work with.

Toad765
Toad765
  Envirosun

Fantastic system, great value for money and exceptional customer service before and after inatallati – I have had my solar hot water system for 2 years, the only issue I had was I used my own electrician who cocked up his part. EURECO assisted me in rectifying this with no fuss, the aftercare was excellent I was not left hanging on the phone or speaking to a computer, a real person answered! Alex was brilliant from the moment of purchase through… Read more

to installation and aftercare. EURECO's systems was great value for money and the saving in electricity shows in not time this system will have paid for itself.

Recommend EURECO to anyone, great work guys!!

Leanne
LeanneWA
  TS300/5E

Pretty much perfect – The perfect hot water system for us, we're a family of four & it keeps up with our needs. Show details

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