2iStore Hot Water Heat Pump

iStore Hot Water Heat Pump

 Verified🏆 2024 Award
2iStore Hot Water Heat Pump
4.9

101 reviews

PositivevsNegative
99% · 1000%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Build Quality
4.8
Value for Money
4.8
Cleaning & Maintenance
4.9
Noise Level
4.2
Temperature Consistency
4.9
Heating Speed
4.7
Affordable to run
Environmentally friendly
Government rebates available

Reviews

101 reviews
Brenda I
Brenda ISouth West, WA4 posts
  180L

Difficult to program

The screen is very high , I have to stand on steps . It is also not very clear to read and although I initially set it , it now does not respond. It is only 3 weeks old. Show details ·  2
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
LincolnL
LincolnLSouth East Queensland, QLD7 posts
  Fair Incentive Verified 180L

Excellent Experience with JR Gas & Water

I just had a new IStore 180L Heat Pump installed. The whole process was very easy and straight forward. Installers turned up when they said they would and did a good job. I would highly recommend JR Gas & Water
  • Thumbnail
Rich
RichSouth East Queensland, QLD3 posts
  Fair Incentive 180L

Great product and install

Installed by JR Gas and Water who had Fast turnaround, acurate, clear and competitive quote . Tradies were punctual and did a fantastic install. Everything was smooth and professional.

The system itself is great - enough for 2 adults and 2 small children. Show details

Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
  • Thumbnail
  • Thumbnail
Robyn
RobynSouth East Queensland, QLD2 posts
  Fair Incentive Verified 180L
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
its187
its187Metropolitan Adelaide, SA
  270L
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
  • Thumbnail
  • Thumbnail
JocelynB
JocelynBAU24 posts
  180L
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Rich
Rich4 posts
  Fair Incentive 270L

JR Gas & Water were excellent

We ordered the iStore 270 heat pump from JR Gas & Water on Friday afternoon and had it installed Monday morning. Sean and Charlie were professional and Efficient, and left the work area clean and tidy. Highly recommended Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
  • Thumbnail
Lo W.
Lo W.2 posts
  Fair Incentive 180L

iStore Hot Water Heat Pump 180L

JR Gas & water replaced my old gas hws with iStore hot water heat pump 180L the next day I contacted them. Josh was friendly, efficent and knowledgeable. Installation took only around 2-3 hours and the hot water sytem started working 30mins after installation and has been running perfectly. Would definitely recommend!
Mridul D.
Mridul D.
  Fair Incentive 270L

Very good

I have a IStore270 installed at my place by JR Gas and Water. I am very impressed with their service. Jarred was very responsive. Sean and Charlie came to install the system. Loved their work, specially Sean, very particular with his work. No mess left behind and fantastic work done by the team. Well done guys! Show details
  • Thumbnail
Peter E.
Peter E.2 posts
  270L
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
David S
David SSydney, NSW10 posts
  270L
Noise Level
John
John2 posts
  Fair Incentive Verified 270L

Solid, well-constructed unit

The Istore heat pump installed a week ago is performing as expected. The noise level when operating is lower than a previous model I owned. Water heats quickly on warm days in Brisbane. A minor gripe is that setting clock and timers via the display is not intuitive and requires close reading of the Manual. Show details
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
  • Thumbnail
Alan Barnett
Alan BarnettSouth East Queensland, QLD
  270L

Great product and exception service

Had an electric water heater that was costing $290-$360 a 1/4 on power bills.
Had Suncity hot water come out and check it over and they recommended the istore heat pump.
Been in for 4 months now and my power bill went down to just below $90 for 3 months. Absolutely awesome saving, will be only a 15 month payback period. Also getting solar power next week should make my hot water heating nearly zero with the timer program.
Thank you Suncity hot water for putting onto this system.
If you need a heat pump in Brisbane you should call them.
BTW they were also $375 cheaper than another company that advertised istore Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
PeterM
PeterM5 posts
  270L

Stylish looking system

Stylish looking unit which delivers water reliably. Finally got rid of the gas system boosted with solar to utilize our solar panels. The noise however is disappointing. Comparing to our aircon unit outside which has a higher DB noise as per the specs, the iStore is still way noisier. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Will C.
Will C.South East Queensland, QLD2 posts
  Fair Incentive 270L

Great product n installation

IStore 270L install by JR Gas and Water. easy to talk to with professional manner. I recommend the team Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level

Questions & Answers

Anthony
Anthony · Hot Water Heat Pump

I inadvertently selected timer 2 (the whole interface is like being back in the 80’s, very confusing and easy to make mistakes again and again) so now I can't seem to disable the second timer from 00:00. How do I get back to —:— for both on and off for the second timer? Is there no network controller for this unit with an app? Thanks.

WoodenEye
WoodenEye · Hot Water Heat Pump

Is there an app for this so you can manage settings on your phone or computer?

Piajess
Piajess  

Not that I'm aware of, but stand to be corrected. Have looked at the iStore website, but there's no app listed for downloading.

WoodenEye
WoodenEye  

Thanks. I did look at their website and wanted to check. It seems that people have varying comments on the led screen on the unit to set run times. A wifi adapter to an app would be a good addition

Debbie B.
Debbie B. · Hot Water Heat Pump 270L

We had a iStore 270L, during the night it's using electricity and cycling approximately every 10 minutes,. Is this it's normal operation?

iStore
iStore   DM   

Hello Debbie, the cycling you describe sounds unusual, please call the tech support number directly on (08) 9203 1270 or provide us with you contact number and we can call you.

Thanks – iStore

Debbie B.
Debbie B.  

Thanks for your reply, I will give them a call

Details

About iStore Air to Energy

The iStore Air to Energy solar hot water system offers an alternative to electric or gas energy. Its air-to-energy technology creates heat from compression, which is both energy efficient and economical.

iStore makes two exciting estimates: firstly, that you’ll save $950 a year compared to paying for a gas or electric hot water storage system; and secondly, that prolonged usage can reduce carbon emissions by up to 4 tonnes.

Features

  • This is an energy efficient option, as the iStore Air to Energy system only draws 1kW of power to run, and 500kW per hour during its air-to-energy heating process.
  • Compatible with a PV solar power system, if you have the panels on your roof. iStore estimates that when used with solar power, energy costs can be as little as 11 cents daily.
  • Two in-built timers allow you customisation options to program the system for off-peak heating to save money.
  • 4 intelligent operating modes allow for adaptability, including a hybrid mode to accommodate extra household members when you have guests, and a vacation mode.

Points of praise

  • The iStore team provide exceptional customer service, along with well-informed advice about installation, and follow through
  • Hot water never runs out , even with 5 person household.
  • The cost of energy bills dropped in when an iStore system was swapped out with an old gas hot water storage system. This was especially the case when the iStore was couple with a solar PV system, which resulted in further energy savings.
  • System temperature remained consistently high, providing comfortingly hot water that didn’t run out or become colder over time.
Compare all iStore Hot Water Heat Pump listings
CategorySolar Water HeatersSolar Water Heaters
Max Water Pressure500 kPa500 kPa
Manufacturer Warranty5 year(s)5 year(s)
Release date
ManualDownload manualDownload manual
Awards 2021, 2022, 2023 and 20242021, 2022, 2023 and 2024
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.