Great System and Customer Service I would highly recommend
Our iStore unit hasn't missed a beat, even during high demand and frosty cold morning as low as -5 degrees it has provided all of our hot water needs. Best of all our energy bills have dropped! The iStore runs during the day when the solar power system is generating electricity from the sun.
Purchased in April 2019.
First Class old fashioned service!
Our households hot water produced now is for free due to unit controls and our solar system. We had a problem caused by myself mucking around with the control and after I spoke to my plumber who put me onto the guy running iStore I think Simon was his name. The service was second to none. Honestly the iStore team is run by people who know their trade and are not afraid to get their hands dirty! Its one thing to buy a new product your not sure about but to know the back up service is what it is I would have bought one straight away rather than looking around at other systems.
Purchased in September 2019.
Great system & even better savings
Replaced my old gas storage hot water system few months ago. Our gas bill has dropped heaps while the iStore is heating water from our solar power during the day.
Great looking unit too, would recommend iStore to anyone who's looking for the latest hot water system unit.
Purchased in September 2019 for $2,899.00.
Water hot immediately with no wait time. Very impressed and should be some decent savings with improved efficiency! Arranged and installed promptly. Great customer service. Would highly recommend this system and John from Plumb it Right. Tha...
Purchased in October 2019.
Solargain iStore Heat Pump
Replaced an old Solahart HWS with a Solargain iStore heat pump in December 2018. We chose the iStore as it has built in functionality such as vacation mode that hibernates the unit when the property is vacant but wakes it up once a week to heat up the water and kill any bacteria etc. It is identical to the EVO270 but I went with Solargain as they seem to provide an end-to-end service.
I should mention that there was quite a lot of work in decommissioning the old Solarhart HWS, terminating redundant pipes etc in a flat roof and removing it fr...om the roof so I wanted to ensure that the company I chose would do a good job. The new heat pump was installed at the of the property and connected into the existing plumbing and new electrical cables run from the switchboard. The installation was very professional and so far so good. We have taken advantage of the vacation mode as we are not always at the property. When we turn the iStore on it heats up the water very quickly and has proven to be very efficient in it's operation. It has a lot of additional features such as eco mode and you can also program when it so that it only comes on at specific times e.g. during the day so that it operates when solar panels are generating electricity. It is is very quiet so if it does come on at night to heat up water it is not a problem. The only issue so far has been is that the LCD touch screen was not secured properly and also seems to scratch easily. Solargain resolved this under warranty which demonstrated their professional after sales support which validated choosing them in the first place.
Purchased in December 2018 for $3,600.00.
Could not believe how good this is
HOT Water at last, constant hot water!
Replaced an old DUX, which was hopeless from the get go.
Nervous about going heat pump again, BUT very impressed with the iSTORE.
It takes next to no time to heat up, timer clock allows it to be programmed for when the PV is working.
We are frankly blown away by this unit.
Purchased in July 2019 for $3,000.00.
I store - what a difference !
Had to replace our old storage HWU and decided to go with the I store after taking some sound advice from our plumber. We have PV panels so the running costs are going to be next to nothing. The unit heats up to temperature in no time even in eco mode and the capacity is more than enough for 5. Only thing is getting kids out of the shower as we’ve never run out of hot water since install !
Purchased in June 2019.
Hot Water for the Future
We had the iStore installed October 2018 after we had enough of our gas storage water heater. We already had solar panels and after talking to experts decided that the iStore was for us and we haven’t been disappointed. We always have plenty of hot water while our power bills decreased. It is very quiet when running so is not intrusive to the household or our neighbours. The timer allows the water to be heated during the time the solar panels are producing electricity. There is even a holiday mode so it is simple to save on running costs while away from home.
This is so great!!!
We had our heat pump installed in July 2018 but I wanted to give it a fair try out before I wrote a review. We are a 4 person family who tend to take long showers and we have never run out of hot water even in cloudy or rainy conditions. We can be using both showers and the kitchen sink at the same time and have never have any issues. The heat pump works really well with our solar pv system and has saved us a considerable amount of money on our electricity bills. We have never experienced temperature fluctuations, just consistent hot water day or night.
I am a huge fan and I would recommend this to anyone.
Purchased in July 2018 for $3,000.00.
Questions & Answers
Does this system require it's own power source direct from the meter box or can it be connected/plugged in to an existing external power point?
Thanks in advance
The iStore is power consumption is extremely low compared to traditional hot water systems. However, some changes in the latest edition of the Australian Standards Wiring Rules came into effect 1 January 2019. These changes require electrical and compressor driven hot water appliances to be installed on a dedicated circuit with a Residual Current Device (RCD) installed. A lockable Isolation Switch shall also be installed at the iStore, these requirements are standard everyday works for licenced electricians and readily available across Australia.
What is the office number as I've called both numbers listed above and they do not work?
Hi Jo, thank you for the message. Please try 1300 552 619, if this doesn't work please let us know. Kind regards, iStore
Hi, does This unit have a timer so I can program it to work only during daylight hours?
Yes the iStore does have two built-in timers that are completely programmable by the home owner, combine those with our solar optimized mode and this will be the cheapest way to heat your water FREE.
The iStore draws a tiny 1kw while heating and most modern rooftop solar PV systems can easily produce that amount spare.
Please also have a look at the online videos at: https://istore.net.au/video-tutorials/
The frequently asked questions at: https://istore.net.au/frequently-asked-questions/
Thank you very much.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.