Solomons Flooring Blinds & Shutters
Verified10 reviews
Poor salesman knowledge led to inappropriate products, installation issues, and very quickly product fail...very. very poor
Solomons Flooring Brendale Totally Unprofessional and Non Existent Customer Service – I got a quote for vertical blinds Tapestry went in to pay deposit was informed that these blinds aren’t made anymore! Despite quote a few days earlier! Chose another option about $200 more informed if I don’t hear from guy to measure for installation in next 5 days call back. I did call back on 6 th day was informed by manager that both he and… Read more
installer would call and set date later that day. I called back 2 days later after no contact from anyone at Solomons Brendale and cancelled the order. Manager started arguing and then hung up on me. Not professional and non existent customer service!
Customer satisfaction – Pia was fantastic to deal with in the ordering and guidance stages. Luke the installer was very efficient and nothing was too much trouble with the installation of the roller blind. Show details · 1
Appalling – Installation of blinds was delayed because the name of the client was not on the blinds and therefore they stayed at the warehouse for more than 2 weeks. No one questioned it. We had to chase it up. The installer left grubby hand prints all over the white blinds. Later I noticed pencil lines on the back of the blinds and a whole in one of the… Read more
blinds disguised with a piece of magnetic tape! Absolutely disgusting service. Never again! Terrible communication with customers. Carpet laying quality is poor with lumps and waves in the material. Edges along the stair not finished nicely. Join in pieces of carpet visible. No underlay underneath the open tread stairs leaving a visible difference in the level of floor. Nail spikes protruding from carpet grab strip into ajoining room. Constantly jabbing my barefeet. Such a horrible experience with this company.
Hi Tania, we are very sorry to read about your… Read more (+5 replies)
Broke within a month – Solomons at Gawler do not go anywhere near them!!!! We got vertisheer blinds from them & installed, not long after they broke. Have tried contacting them for months & just continuously get the run around. One minute they say they will come out & fix them the next, there guy quit and then the next one was the boss is on holidays. This has gone on… Read more
for 8months probably and now i just cannot get anyone to answer from the Gawler store in sa. Buyer be weary, we spent thousands and are unable to use them. Its sooo dissapointing when you work so hard for nice things and companies just dont care.
Hi Lisa, we are very sorry to read your… Read more (+2 replies)
Need blinds? Go elsewhere! – Their flooring and fitting is great. However the blinds were a disaster. Hung crooked! Don't cover the window because they are so wonky. Their fitters for blinds are totally incompetent. Save yourself the hassle and go to a proper place for blinds. After endless argument I got a small refund but I'm left with wonky blinds. I'll be well out of… Read more
pocket to fix up their terrible work. Such a hassle to deal with them to fix the problem too. Just save yourself the problem.
Hi Judy, sorry to read about your concerns with… Read more (+3 replies)
Delays in Product. Delays in Installation. No Accountability – Placed order in May with a quote. Final measure done June 15. blinds on the windows, vertical on kitchen and plantation shutters at the front. Still no vertical blind or shutters. Excuses on delays of product when quoted 2 to 4 weeks. Now 9 weeks later we are still not getting many results and at the end of the day when I am asked why I have no shutters or verticals yet I say 2 words: Solomon Blinds Show details
Hi Not Happy, can you please let me know which… Read more
Money well spent – Solomon’s flooring reynella installed our roller shutters and we were very impressed with their product, professionalism and price. Ten out of ten!!!
Service and product is exactly what we wanted – We recently had blinds made and installed by Solomons Castle Hill store. Nami was a pleasure to deal with and always contactable when we had questions. We are extremely happy with our new blinds and they are exactly what we wanted. We would happily recommend Solomons Castle Hill to our friends for their blinds.
Awesome job – We had an awful building but or flooring and blinds went perfect. Solomons Osborne Park done a fantastic job. The store owner Keith was truly brilliant and put us at ease. Ashley the carpet layer and Neil our laminate layer were just so professional friendly and clean. Our blinds are amazing also and Keith's expirence in colours was tremendous as we had no idea.
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Hi Dean, very sorry to read your post, if you… Read more