Sony X7000E Series has been discontinued and replaced by Sony X7000F Series.
Short life span
Picture quality is great, fast processing time when opening apps from first turn on. However after 18 months a line of broken pixels appeared 10cm from the top of the screen. Exactly 3 years of ownership & now the bottom 16cm of the screen glitches has developed large pixelated lines & whole screen imaging glitches making it impossible to watch TV.
After spending over $2600 to have the TV the needing repairs (quoted $700) & unusable in the meantime we are extremely disappointed!
Do not recommend.
Purchased in January 2018 at Harvey Norman for $2,650.00.
Great Tv for ps4 pro
I bought the Tv strictly for my ps4 pro, and lemme tell ya it looks awesome. With xreality pro enhancements and HDR compatibility, this 4k tv pushed my pro to its limit. Last of us 2 looks awesome!
Purchased in February 2018 at Sony Physical store for $700.00.
Worst than my analogue watch
How could sony manufacturer this kinda joke. Unbelievable! Worst ever. Not a android by any means, only a very few number of apps. Even Software update didnt improve its quality!!!
Too many crashes, now internet's died.
Crashed a lot! now after a year and a half there's no internet connectivity at all - wifi and LAN have died. Has put off Sony TV's unfortunately. Looks nice and had a very nice picture, and I enjoyed the features - when they were working.
Purchased in February 2019 at JB Hifi Home.
Dreadful Android Operating System
This set has continually malfunctioned since being purchased. The Android system is truly horrible and extremely slow. Despite 3 major software updates and twice being back to the repair shop there are still ongoing issues which Sony can't or won't fix. The brilliant screen is the only thing to recommend it. Sound system awful, Android system worse than awful. It is not the only Sony product that is rubbish. Sony now ranks as a third tier TV manufacturer charging first tier prices.
Purchased in July 2016 for $2,600.00.
Disappointing product, has turned us off Sony TVs.
As a TV: fine. As a smart TV: bad. Cant add new apps, Netflix and Stan crash weekly, sometimes apps wont start until you turn the tv off at the wall for 40 seconds. Limited settings for apps, support page is a joke, just suggests "try apps later" if they dont work. Other times the picture freezes and power button wont work, have to turn off at wall.
Purchased in July 2018.
Not a true smart TV
Despite what Sony wants you to think this is not a smart TV. Yes it connects to the internet (whoot) but my garage light is connected to the internet. What they don't tell you is that you can only use apps they want you to use. Netflix, great. Stan also good. You Tube, Thank you. However the third biggest streaming platform Disney Plus is not available. I get how HBO is Australia is not avalibe however Disney. And no you cannot down loads other apps. For this you need an "Android TV". As for me my brand new $1000 plus tv went straight back to where it come from and i now have a true smart TV and not some technicality on what qualifies to be considered smart.
Purchased in April 2020 at JB Hi-Fi Online Store.
Can’t download apps, software is poo
First off you can only use the pre installed apps, for a new smart TV thats ridiculous
The software is crap, you have to exit any apps back to love tv to do things like turn on the sleep timer.
Wish I could get my money back, the whole system is poo and I have to use my PS4 with it, might as well have not brought a smart TV
Purchased in July 2019 at Big W for $899.00.
Absolutely terrible "smart" TV
This TV is a lemon. The software/firmware that drives it is absolutely poor and shocking. Nobody should have to put up with this "bait and switch".
It runs Linux for the smart TV instead of Android (which happens to also be Linux but this is Sony distinguishing them).
Want to stream to the TV from your devices? Hah good luck.
The USB media option is bad.
If you managed to get a junk TV like this, get an Xbox or PS4 or something to deal with the absolute shockingly crap software.
Honestly shame on Sony for selling this junk. I'll never touch a Sony TV again.
Purchased in November 2017 at Sony Online store for $899.00.
Sony x7000 tv
I bought this tv in late 2017. The screen is great, with vivid enough colours. What is bad though is the YouTube app-it often freezes and will not refresh itself. The easiest fix is to change between the guest account and my personal YouTube account. This is a bit disappointing.
Purchased in November 2017.
I've had the same problem with dead pixels, bought at harvey norman with extended warranty, complaint goes to a company aligned to sony, they tell me they're going to replace the TV, Sony say re[place the screen???? i go to harvey norman and they talk to the 3rd party, harvey norman stand by replacement, tmrw i should get a call. 25% of the reviews are 3 stars and below
Purchased in May 2018 for $2,400.00.
I will stay with SONY now.
Great model TV. Has excellent picture quality it’s also a nice looking set and has a cool looking stand. Will definitely stick to buying the Sony Brand now. Happy customer
youtube software need to be upgraded
brought this TV from costco last year. Great smart TV, good build quality as you can expect from any other Sony product.
The only problem and the biggest problem of it is, I am no long able to use my smart phone to connect the TV and play youtube in the TV.
I have reset the TV but it just doesn't work. this is my second Sony smart TV by the way,
Other than that, when it comes to purchasing TV, Sony is always my number choice.
- KD-55X7000E (55")
TV is ok. Picked Sony due to brand loyalty however I find the TV average with performance slower than expected. Was expecting the youtube button but remote that came with the TV had the google play button instead, which differed from the shops. Find operating system slow with direct wifi connection with laptop slow beyond comprehension. Other functionality works fine.
- KD-55X7000E (55")
Good image and functions
The TV has a really good image and connect you directly to youtube, netflix, internet etc.
The tv is pretty user-friendly that my 6yo and 46yo can use it easily without asking for help all the time.
Its the best T.V.!!!!
This TV is the best I've ever purchased. The picture quality is perfect. The surround sound is fantastic! It has enough ports. Wireless connection is perfect. Bluetooth works perfectly as well. The apps work great. I can't find any faults, am so happy with my purchase of this television. Its the best I've ever had!
Great tv, intuitive and good picture.
The smart tv is far superior than on our Samsung tv. Easy to use and better functionality in comparison.
Love the quick buttons to Netflix, makes it easier for the old folks.
For our needs the tv has plenty of HDMI ports. Enough for the PlayStation, Apple TV and Foxtel.
Superb TV all round
Really easy to set up, very happy with it's ease of use from Netflix to On-Demand and USB-hard drive connections.
Plenty of ports for what we need, remote is easy to use and the buttons aren't too cramped (although could be a little small for elderly fingers). Easy to connect to WiFi and utilise the Smart ability of the TV. Perfect picture and great sound.
- KD-49X7000E (49")
Awesome 4K TV | Sony is the best
This Sony model is a Smart TV and highly easy to use with remote control. Performance of the TV is nice but if internet speed is slow then works slow in the browsing. Its even easy to use wireless connectivity for internet and that makes life easy from having wires around the TV. This unit comes with 5 HDMI/Display port. Music quality is also best.
I am using Sony from last 15 years and this is my 3rd tv so i recommend Sony TVs and this is the cost effective and best model
Great TV but watch out for sonys very poor screens
This should be a really good TV but after almost one year I began to see a few small black dots. Took photos and been told they are dead pixels and had my TV replaced but with one in even worse condition! I now have been refunded because the third one they showed me in store still has a few dots and even Harvey normals manager said this is now the Norman for Sony TVs which I think shouldn't be the case!
Questions & Answers
I have a thin green line on the RHS of my screen. The software is up to date and I have turned it off and on - it’s still there? Any suggestions or has this happened with others?
Just recently . My Sony TV -You tube cannot be connection with internet/wifi and the screen shown unable to find as request service, what is the problem ???
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Number of HDMI Ports||3||3||3||3|
|Number of USB Ports||3||3||3||3|
|Weight||9.3 kg||11.4 kg||17.7 kg||20.9 kg|
|Operating System||Sony Internet TV (Sony Apps)||Sony Internet TV (Sony Apps)||Sony Internet TV (Sony Apps)||Sony Internet TV (Sony Apps)|
|Dimensions (without stand)||571 x 971 x 70 mm||646 x 1102 x 70 mm||722 x 1238 x 58 mm||840 x 1454 x 44 mm|
|Dimensions (with stand)||620 x 971 x 242 mm||694 x 1102 x 252 mm||775 x 1238 x 252 mm||905 x 1454 x 266 mm|
|Manufacturer Warranty||1 year(s)||1 year(s)||1 year(s)||1 year(s)|
|Replaced by||Sony KD-43X7000F (43")||Sony KD-49X7000F (49")||Sony KD-55X7000F (55")||Sony KD-65X7000F (65")|
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