Specialized

Warning: Misleading Helmet Sizing - Unsafe Fit! – I recently purchased a mountain bike helmet that was advertised to fit head sizes from 58 cm to 62 cm. My head measures 61 cm, so I expected it to fit comfortably within the stated range. Unfortunately, even with the adjuster at its tightest setting, the helmet is much too loose and unusable. I reached out to the retailer Local Cycle Co in Sydney… Read more

and was curtly told it was a sale items, so tough luck.

It was still nearly $300 delivered.

I reached out to the manufacturer Specialized for assistance, hoping to get a smaller size or a refund. Despite explaining the issue clearly and providing all necessary details, I received no satisfactory resolution. The helmet is clearly not fit for purpose and does not match the advertised specifications.

Helmet was, of course, unworn, boxed with tags and receipts.

[Name Removed] at Specialized said he did not believe me that the advertised sizing was incorrect - strange that only the massively large sizes were reduced - read the reviews I linked below for more info.

This experience has been very disappointing, and I am left with a helmet that I cannot use safely. I would not recommend this product to others, especially if you are relying on the stated size range for a proper fit.

I would go further and say Specialized sizing on helmets cannot be trusted, and returns are sketchy at best.

Here's some other reviews that back me up;

https://enduro-mtb.com/en/specialized-gambit-2023-review/ Chin straps rub against the ears Loose fit Doesn’t inspire a great deal of confidence

https://www.ambmag.com.au/feature/tested-specialized-gambit-640g-full-face-helmet-571754

One thing of note is that the sizing for these helmets varies quite a lot compared to the rest of the market. Where I would typically wear an XL sized helmet in brands such as Fox, TLD and 100% my Specialized Gambit is a medium, and I have the liner ratchet adjusted almost all the way in. Misses: - Make sure you try it on before buying

https://www.mtbr.com/threads/helmets-big-helmets.1205692/?post_id=15656625&nested_view=1&sortby=reaction#post-15656625 Specialized Gambit full face runs extremely large. I normally wear an XL/2XL in Troy Lee Stage but I wear a medium Gambit. When I put on the large Gambit it bobbled around loosely on my 59cm head.

https://www.mtbr.com/threads/the-full-face-helmet-conundrum-safety-over-vanity-and-comfort.1224836/page-7 The Gambit runs large, almost a full size.

On last thing 0 anyone want to buy a brand new Specialized Gambit? Size large. You'll need a big head though!