Spectablend BL-001
Verified36 reviews
- Daily
First replaced leaking jug Now my motor stopped working and I tried to contact Spectablend email was bounced back? – My blender jug started leaking.. I replaced it.. now the motor stopped working. No smell or signs of burning motor. So I assumed reset button was all it needed.. reset button is under bubble and very recessed. I am not sure if I am connecting but it is still not working. I emailed company and my email bounced back. I need their service centre. How do I get that if I cannot contact company.. Show details
Worst Product – The jar keep leaking. Can't make even the basic milkshake without hassle. I will never recommend this product to anyone. Stay away fraud brand and no support. Anurag Soin Unhappy customer Show details
Great at first...Downhill from there – I've experienced very similar experience that Mike and Liam shared. At the start I was in love with the blender with its ability to make epic smoothies without any chunks, and really enjoyed the capacity of the super sized jug. Things went downhill from there though. I started seeing a weird brown/black powder then liquid/oil coming from… Read more
the base despite effective cleaning etc and got in touch with customer service. They said I hadn't been using it properly and that I was cleaning it wrong.
After applying what they said the problem was still at large and I was being told the same thing again and again. I also tried tightening the screws and a range of other things and nothing worked. The base started to smell, and it got to the stage where there was bearing bits breaking off into my smoothies.
I was using my blender 4-6 times a week for basic smoothies and this crap was happening within a couple of months of purchase. Can't imagine how the motor would go for actually making nut butters etc like its supposed to be able to do effectively. I can't put the blender on a fast speed anymore as it shakes and rattles as if i were trying to blitz rocks.
Recently got in touch with CS again and they said the same things, that I was void of warranty even though I bought in march. I decided to just chuck the whole unit and find an alternative elsewhere like a sunbeam as this was the brand i previously had which lasted me years.
I wanted to really like this brand and blender but alas this is my honest review and experience.
Hope that spectablend take this feedback onboard and improve their base as I've seen more people going through similar experience. If you're only using your blender once in a blue moon you may be fine.
In-depth reviews
Leaking jug from the bearing – Loved it at first then the blade broke great customer service very helpful they sent me a replacement jug which didn't have any blades, again the service was good & I got a replacement jug. After approximately 6 months the jug started to leak from the bearing creating a black sludge around the base customer service was good & sent me a replacement… Read more
jug. Here I am 6 months ish later & the jug is leaking from the bearing again contacted customer service & was told my jug is now out of warranty but I could purchase a other jug for $99 plus postage. No Thanks I have lost faith in the spectablend & it's leaking jug, I'd be forever replacing the jug as it seems this is a very common problem with this blender. Surely it's s manufacturing defect & should be covered regardless if it's out of warranty. The customer service was good but $400 for a blender to have a constant leaking bearing problem which you have to replace 2 a year & have the inconvenience of not having your blender for a week until the replacement arrives.
Amazing product - amazing customer service – I've had my Spectablend for about a year now, and it has been absolutely fantastic. We easily use it 2-3 times a day to blend up big smoothies. I also find it great for making dips and sauces, like super smooth Hummus which my previous blenders weren't able to do. A couple of weeks ago, the jug started to leak out the bottom (fair enough… Read more · 1
after serious use for about a year!). I contacted the Spectablend team and let them know about the problem - they got back to me really fast and told me that new blade parts were in the post! They even left a message on the box to tell the post man to leave it at the front door. I am blown away by their amazing customer service and my blender continues to impress me after a year long relationship.
I wouldn't buy anything else. The cheaper blenders don't have the grunt and the more expensive blenders are just a waste of money. Thanks Spectablend team - you're amazing. So reliable, really powerful, great customer service!
Fabulous Blender – I am fan of eating alkaline/acid foods. I own a cold press juicer and use it every morning to juice up kale, cucumber, celery, broccoli, ginger. My daughter says it takes too long to clean her juicer and get to work. I decided to buy a blender to enhance my diet regime but baulked at paying for a Vitamix. After researching I found Spectablend,… Read more
which seemed too good to be true. I am not sorry I ordered it - in fact I ordered 2, one for my daughter and one for myself. The blender arrived promptly and well packaged. I have used it to make soups, sauces, dips and smoothies. It is very easy to clean so I'm sure this will encourage my daughter to have a healthy smoothie/juice for breakfast and have time to clean the blender before work. I still use my juicer in the morning but I am finding I use the blender at least once a day. I can't fault the price, the powerful engine, the simplicity in the cleaning process and the customer service from Kim at Spectablend. Strongly recommend. Cleaning is simple and it gets through fresh or frozen anything. I wish it had come with a recipe for 1 soup, 1 smoothie instructing what dial to turn the knob to and how to heat soup up. With trial and error you can work it out yourself though.
Positive reviews
Great value for money – For the regular consumer the competition in the same class as the Spectablend is massively overpriced. In no way is the product any superior to this. Blends well and is very powerful. Will satisfy every consumer without any issue. I didn't give it 5 stars because i think every product can improve and should have room to, it certainly goes close though. Happy Blending
My best purchase decision ever! – I use it to do my smoothies everyday. It has become part of my routine for over a year now :) I had tried to make peanut butter and yummy chili sauce for my chicken rice too. I am still having fun trying to create something new using Spectablend. If you are looking for a good quality and reasonably priced blender, i will highly recommend this blender to you.
Excellent Product! – Love this blender so much! For a person who doesn't eat fruit much, blend it and drink it makes it all so easy! I own a red one and working excellent for almost 2 years now. No fuss at all! Big compliment that the customer service is excellent, love their Instagram which shares all good recipes! Blending for 2 years and is still going well! Love it!
Negative reviews
Terrible product. Exceptionally bad customer service – Initially had the base leak an oily metallic smelling substance and got blamed by customer service for improper use when I only had used it for smoothies. Got a replacement which before long could not handle blending a basic smoothie on a low setting and the metal blades broke. I had drank some of it before I found small pieces of metal in my… Read more
smoothie and discovered what had happened - luckily I was not harmed by consuming the metal. A replacement jug was provided but again I was blamed by customer 'service' for putting something inappropriate in the blender (ice, pitted dates and bananas is pretty standard smoothie).
I still have my unit but only use it on the lowest setting because of the noise and vibrations which make it clear something will fall apart if I were to increase the speed.
Would definitely not buy again, and discourage anyone else from considering the brand.
Rubbish – Piece of rubbish, 3 jugs in 12 months bearings leaking, only used 5 times a week and these are supposed to be used in cafes!! Yeah right, absolute crock! Crooks, I also look after it well as I'm a tradesman and know how to look after my tools like my kitchen appliances.
Do Yourself A Favour And Do Not Buy This Blender – Absolute worst purchase I have ever made. First jug started leaking from bearing after just 4 months use, so a new one was sent out free of charge. 3 months later, the new jug started leaking as well. Replacement offered but only if the faulty jug was sent back at my own expense. I refused. Now, the blender does not work at all. I will have to pay… Read more
$99 plus postage to send the entire unit back. Looking at well over $150. I am confused at their inconsistency in jug replacement and I'm sure they just make up their warranty process as they go, making it to suit them.
What a complete waste of money.
Recent reviews
Not happy – Got this blender just over a year ago and straight away was not entirely happy. I really wanted to make nut butters but even after a good 10 minutes blending I never got anything paste like. It all just gets caught under the blades and doesn't move. Is good for smoothies as it totally liquifies. Last couple of days we noticed a smokey taste to… Read more
our smoothies and last night my husband ended up with little bits of hard black plastic in his. Solucky we usually give some to my 3 year old but didn't this time. He sieved the smoothie and there was a handful of these little bits of plastic. I can only assume they came from under the blades inside the jug?
Very disappointing.
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Spectablend – This product does not live up to exception, 3 replacement jugs in just over 12 months. First time broken blade after bout 6 months, got replacement 3 weeks later burst bearing then after bout 3-4 months burst bearing again, want a complete refund but director would only replace jug at my cost. Of $49 plus postage
Extremely poor quality jugs, 3 cracked and leaking within 12 months – Had this machine for 1 year and use it mainly for smoothies. After a few months, the jars crack and leak due to the impact of ice and frozen fruits getting slammed against the container walls. All cracks are in the direction of rotation, so it's evident that this a material issue. The unit itself is ok, but nowhere near as powerful as a Vitamix.… Read more
Never tried soup as I frankly don't trust the machine based on the issues I had with the jars alone. I'm actually throwing my unit out now that the warranty is up and am getting a proper blender. During warranty had the jugs replaced, everytime with hassle. The owner gave a condescending lecture that this is not possible and he's never experienced this before etc, it always seems fishy to me when someone straightaway denies anything is wrong with a product and tries to avoid warranty rather then being genuinely surprised and interested in understanding what has occurred. During the next replacement they supposedly never received the broken jar until we produced tracking number and evidence of delivery - and surprise - they then found it. I'm all supportive of start ups and small businesses but this is a major rip off and reading most of those reviews on here they don't seem genuine (all 1 review and standard pictures). Save yourself some frustration and avoid the Spectablend!
Great product, AMAZING service!! – I have had my Spectablend for about a year...using almost daily (more than once usually), and love it. Recently I had a problem with the blade and the service could not have been better....replaced readily and so helpful. AMAZING service and great product. THANK YOU!!! Show reply
Good blender – I have had my blender for approximately a year and have made soups, dips and mainly smoothies with it. It's a fantastic blender but it started leaking from the bottom of the jug. My partner tightened the nut inside the jug on top of the rotary blade and then by hand tightened the threaded sealing unit in the underside of jug, this comes loose and… Read more · 1
by doing so tightens the gasket seal inbetween the components. If anyone else is having the same issue it's easily fixed so now I'm back into making my healthy smoothies. It's quick, easy to clean and easy to use. I'm overall happy with it.
Very happy customers – We bought our Spectablend twelve months ago.It has exceeded our expectations.We had been using a juicer but felt we were throwing out a lot of the benefits of the fruit and vegetables with the pulp. The Spectablend makes healthy juices that retain all the fibre.We can also include nuts and seeds in our juice mix.The Spectablend blitzes the lot.We… Read more · 1
have also used the machine to make nut butters, smoothies, frappes and slushies.We have five kids so the Spectablend has taken a pounding but is working just as well as the day it was delivered.We have had to contact the company (to replace a part we lost),and found the representative friendly and helpful in the extreme.Our only disappointment was that the Spectablend didn't come with a more comprehensive instruction/recipe book to get us started.
Great service and warranty – After about 1 year of daily use, the bearings on the blade came a little loose. I called Spectablend immediately and the bearings and blades were replaced the very next day in a timely fashion. I was very pleased with the customer service on the phone and in person and would highly recommenced the spectablend if you are looking for a daily blender with excellent parts warranty. Show reply
Blends the day away! – We use this blender to disintegrate pretty much anything that goes into it. I'm drinking Kale (go figure) and it doesn't taste too bad broken up into microscopic components, add a few other ingredients and you're in smoothie heaven. Making Kale Chips spreads and blending macadamia nuts and dates into a paste is also a favorite. Forget Vitamix,… Read more · 1
you can get 2 of these for the same price with only half the customer service!
Keep blending SpectaBlenders everywhere!!
Versatile machine, easy to use and durable! – I've owned a Red Spectablend for 4 months and after using it 5-6 times a week I'm convinced that this is the best value blender going around. After using cheaper blenders from places BigW and Kmart, i finally made the jump to a higher grade blender and have not regretted my decision. I mainly use the blender for breakfast smoothies and blend… Read more · 1
everything from oats, kale, pineapple, chia seeds, bananas, apples, ice and basically anything that fits. I've also tried making almond butter and curry paste and they both turned out great.
I've found little signs of use and the hard plastic jug has been super durable even after dropping it a few times on my tile floor.
The team at Spectablend were also professional and quick to answer all my queries before purchasing and I highly recommend this blender to anyone who is looking for a no frills high powered blender!
Jug lasted 10 months and started leaking – Had my Blender just over a year now. 2 months ago the Jug started leaking at the base thru the blade and bearing area. We use this blender at home about 3 times per week max. So not much work at all for a blender of this price. Have emailed specta blend about replacing the jug under warranty and they claim they don't have my details in their system and they don't bother replying to my emails any more. These components should last longer.
Hi there, we reply to every e-mail and Facebook… Read more (+4 replies)
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Great blender! – I've had my Spectablend for a year now and am very happy with it. My son uses it to blend his fruity milk shakes all the time. I use it for my dips, sauces and smoothies. It did a great job at 'grinding' my toasted peppercorns into very fine pepper. Recently I use my Spectablend to grind my oven-dried ginger slices into ginger powder and it… Read more · 1
did a fantastic job! I must say that there's no regret into getting the Spectablend! Reliable and inexpensive.
Buyer beware – Had the product for a year and had two units in that time. 3 Jugs cracked. The safety switch is flimsy and snaps off rendering the unit useless. The jugs will leak unless you purchase a special tool to tighten the blades and they crack readily. I had to pay for replacement jugs even though they cracked and should have been covered by the warranty.… Read more
They just absolutely refused to replace them. The warranty offers no peace of mind as it costs around $70 to send the unit back, and even though required by law, the company refuse to reimburse the cost of returning the product. Everyone is lovely whilst the issues are minor, but if you have any major issues, forget it. I was accused of mistreating the product & called a liar. Pretty unprofessional IMHO. A friend that owns an organic cafe suggested I should stick with Vitamix. She has tried the rest and they don't cut it. I had to learn the hard way. Don't do it! Cheap It won't last more than 6 months without issues - minor and major, bad warranty service for major issues
This case has been dealt with professionally on both… Read more
Best value for money – I've been looking for a high speed / power blender for about 6 months after owning a juicer for many years but recently finding out that all of the fibre I've been removing would have been far better inside my body. I've looked at the Breville, the Vitamix and the Spectablend and compared the product offering. After a bit of heavy investigation I… Read more
decided to invest in the Spectablend. I couldn't be happier. This morning I had a celery, spinach, ginger and strawberry smoothie (with all the fibre) and it was exactly the same as the one I had from my friends Vitamix.
Do yourself a favour, support local and save yourself $500.
And while I am at it, their 1/2 and 1/2 drink bottles for $25 are perfect for pre / post gym drinks. Strong motor, knowledgeable sales team, makes not delicious vegetables into a delicious smoothie.
My new raw path – I brought this new blender to start a new raw path., Talk about power turned beetroot into almost cream. Dry ingredients almost became flour. My friend has a vitamix in my opinion same quality better price. Had a small issue with tamper, sent email almost instant reply and sorted within hours, excellent product and customer service. Will recommend to all my friends. Powerful and simple to use
The blendanator of all blenders, nothing can compare!!! – I find that not only is it 1500W for owning everything in its path, the team behind it as in the customer service are down to earth and are just honest people making a difference by giving out a great product at a better rate which everyone is able to afford. Thanks for giving me confidence and aspiring me to juice and blend stuff again, my… Read more · 2
previous one was just 900W and I was already concerned that it would burn out whenever I put in lots of stuff, but with Spectablend I have no concerns at all and that's great.
I'm definitely looking forward in making more shakes and I would highly recommend the Spectablend if anyone has concerns about price, service and most importantly quality of the such a product.
Cheers :),
Andrew aka AGFITNESS Just a machine, quality, cost effective No cons for they supply a warranty no one can refuse.
Exceeded my expectations – I was looking for a Vitamix via Gumtree and found the Spectablend blender with similar specs as Vitamix with a 2-litre jug and 1500W. Enquired more and got a response immediately even at 12am!? Ordered via their website with free shipping and got it shipped immediately overnight maybe because they are also based in Melbourne. Opened it, it was… Read more · 1
properly packed with the mixing tamper, jar, lid and blender base. I found it a bit louder than anticipated but then I was comparing it to my former Breville Ikon blender and at 1500W it had to be loud I guess. It's easy to use, but I wish the blender came with a recipe book but I did follow them on Facebook and Instagram and they're constantly updating it with new recipes so that helps. Made my first vege soup and it was steaming hot! Not bad, I'm happy with my purchase. Excellent customer service, reliable, cheap compared to Vitamix price
Great blender & amazing customer service – I bought this blender off the internet, and it had already had a few cracks in the jug (so when i was making smoothies, it would leak). But when i emailed the company and spoke with Kim, she was so lovely & responded very quickly. Within a week i had a new jug. FANTASTIC customer service & the blender is amazing!!!! I would recommend to everyone!! :) blends everything really well, fast, efficient & great company Show reply
The Best Blender Ever!!! – I absolutely love this blender to bits! I have bought many blenders in the past but this one is a standout! It blends so quickly and smoothly, making it super easy to whip up smoothies that taste amazing without the fibrous bits! It is an awesome blender without having to spend a fortune. Highly recommended!
Best you can get! – I love this Blender ! Its so powerful and can do anything you throw at it, fresh , frozen foods,grains anything. We are real smoothie junkies so we use it everyday. We have also made dips and mayonnaise and its great. A good way to put a healthy spin on some of those things as well. We have used a few other brands, all with varying power levels and price tags but this one is absolutely worth it . Powerful, good size
Powerful blender, love it! – I have been wanting a high powered blender for ages but I was put off by the astronomical prices. I couldn't justify spending around the $1000 mark. When I discovered the Spectablend it seemed too good to be true, but I've had it for over a month and it powers through everything. I'm so happy with it. Smoothies are great (it crushes ice, chia… Read more
seeds and even the tiny kiwi seeds!), I've used it like a food processor, and I've made desserts by processing nuts, dates and seeds. The Spectablend now permanently sits on my bench, I use it all the time! Powerful and fast, a smoothie takes seconds! Can be a bit noisy when it's on the high setting, but small price to pay for the power (and it's only ever on high for a couple of seconds bc it's so powerful). Also the booklet it comes with only has very basic information.
Unbelievable service for an excellent product – My daughter bought a Spectablend and brought it over to show me as I was thinking of upgrading from a wand for my protein smoothies. She is on an eating regime requiring no sugar and no grains (starches). She whizzed up a muesli alternative, made soup, protein smoothies, and mixed nuts, dates, vanilla and cocoa powder together to make no sugar… Read more
choc balls. I was impressed. A week ago I bought one for myself. When I gave it its first wash, water got trapped under the plastic jug and I couldn't drain it out. I emailed Spectablend and within 5 minutes got a call, an apology, an explanation and a promise to send out the special 'tool' to fix the problem. The 'tool' arrived by courier the next morning (I live in country Victoria - deliveries usually take a few days). I was able to fix it myself. I've since received follow up emails to check that it's OK.and a discount offer on my next purchase. Makes beautiful smoothies in a few seconds. Jug base hadn't been screwed tight enough at factory
making great use of this – I have been wanting to buy a heavy duty blender for a while but the high costs put me off. I love my smoothies but the cheap blenders were useless and I did not want to spend up to a 1000 for a vitamix. I bought a Spectablend just recently and love it. My smoothies now take minutes to make (as opposed to up to an hour as before) and I have been… Read more · 1
making lots of use with it. It is affordable and does the job. It certainly is a good investment for healthy living. the customer service is also brilliant. Vicki
Spectablend BL-001 Red – Over the top pricing for high powered blenders have put me off from purchasing one for some time, although I kept an eye out on new products entering the market and always making comparisons. Until recently when I came across a new product called Spectablend. I read everything on their website and here on Product Review. Finally! A well priced… Read more · 1
high powered blender that I brought direct from the website for a special of $299.00 including delivery! Quick delivery, well packaged and great service across the board. The smoothest smoothies I have ever made, super quick, super powerful and super easy to use, no fussy components, takes up very little space on the bench-top and very stylish. I was very happy to be able to purchase the RED Spectablend to go with my other red appliances, so choice of colour was a bonus. The warranty really did sell me! It would be great to have more detailed information in the manual on how to use this product as a quick reference guide with a few added recipes. Although the website and Facebook page does have regular recipes being added by the company and happy users such as myself. Definitely satisfied and know I've purchased a great blender at a very reasonable price. RPM's, reasonably priced with delivery included, features, techonology, choice of colour
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Dear Doris, Thank you for your feedback. We’re… Read more (+1 reply)