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Spirit of Tasmania
Lyd F.Greater Melbourne (Metropolitan), VIC
They seemed to care
We had an issue with our booking. Some sort of mix up with communication between our booking agent and Spirit of Tasmania. They really tried to resolve the issue for us.
JegbIllawarra, NSW
Avoid.
Overpriced, even if one chooses the recliner seats. It took over 45 mins to disembark. Forget about a good night's sleep. Vibration from the engine prevents sleep overnight. Recliner cars should have been designed so that they go back 45° or more. Rip off overall.
Primitive Conditions Mean no Showers Available!!
I paid about $1200.00 return for myself & car one way and caravan back with recliner only to be told, “Sorry no showers available.” How primitive!! I sent an email to complain only to be told by TT Line; “We haven’t had showers available for the last 30 years.” “Spirit” of Tasmania? I don’t think so!!
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Customer
- 5 reviews
- 2 likes
Take a plane
We were on the Spirit of Tasmania in January 2021.
I was so disappointed when we boarded and the only place that we could sit was on deck seven near the Terrace bar. The whole deck smelt mouldy and musty it was horrendous. I had to go outside several times because the smell made me wanna throw up. Half the deck was under construction and wires and things are pulled out everywhere. It was being renovated and used at the same time which is completely ridiculous and an OH&S issue.
The staff onboard were unfriendly and were more concerned with c...
Read morehatting than doing their jobs. I watch one of the Covid cleaners, clean the same chair over and over again while chatting up a guest. She then announce that she was going on a break to have a hot date. I was unamused!! The food on board was overpriced and was not even good quality. I ordered breakfast for myself and my two boys we had one quiche and two of the breakfast rolls. The quiche was flavourless and the two rolls had been sitting there so long that they will rock hard. I was absolutely disgusted that you can charger your guest so much for this below average food. The lack of seating on board for guests to enjoy was a real issue especially when other guests had taken up three or four chairs so they could sleep during the sail and staff did not tell them that they are not allowed to do that as other guest need somewhere to sit!patandher petsNorth-West & West coast, TAS
- 2 reviews
- 3 likes
dangerous for pets
pet cages very poor.dogs will be alone.staff not trained in animal welfare. i felt rushed.dogs have died on this boat.be very careful and insist on checking on your dog during trip
KayTasmania
Shocking example of government ineptitude
Booking process lovely experience until you get to the shocking price and multiple extras charged and the fact of having to book so far ahead - cannot call this a ‘ferry’
DeeVeeMurray Mallee, SA
Take your car free ripoff
The current car free deal is such a scam. My family went to book last week for 3 people, vehicle and trailer and overnight cabin return for $2300, but saw the advertising for take your car free deal. Went to book today to find the per person price has more than doubled which means it will cost $3300. We waiting for the special to pay $1000 more!! So disappointing!! False advertising!
Expensive
With the expensive cost to travel on the boat , you want to charge $10 per person to watch a movie !!!!! Cmon you can’t be serious . No wonder Aussies holiday overseas
Monash H.Launceston, TAS
- 3 reviews
- 2 likes
- Verified customer
Ripped Off
Made a booking on the Sunday Night to travel on the Spirit late December,(Tasmania to Mainland) realised on the Monday we had made a mistake and would be unable to get to Sydney in time for a Christmas Function.
We then cancelled the booking on the Wednesday, 63 hours after we made it but we were slugged one third of the cost of our booking fee because you are only allowed to cancel with 48 hours of booking.
We understand and accept a cancellation fee, $50 maybe or higher if it was within 7 days of the actual travel but when the booking you mad...
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4.30 wake-upGreater Melbourne (Inner), VIC
4.30am wake up call
Crew started dragging lashings around deck 5 at 4.30 this morning with no consideration for the passengers sleeping above you can here all the goings on clearly. IF the early discharge of freight is more important than comfort of the guests then maybe TT lines need to reconsider passenger trade and stick to freight only as it's not like sail a cheap alternative to flying pick up your game TT lines
Lis
- 10 reviews
- 21 likes
This is so relaxing
I went on this a few years ago and had a cabin with double bed nice big room food was lovely fun and couldn’t believe we were on it traveled to Devonport drove to Hobart such a lovely town wanted to stay i want to come back and live here close to beaches and country much to see loved Port Arthur liked hearing the stories of the 35 people who were shot by Martin Bryant very exciting but definitely do the Spirit of Tasmania at least
FreyaGreater Melbourne (Metropolitan), VIC
I saw a great performance by Miss C a Balloonologist- she was great- she made the trip!
Miss C balloonologist was great- get more stuff like this!! She made the trip and I have no kids of my own. I am still a kid at heart thank you :)
Dan BoydLaunceston, TAS
- 3 reviews
Good Option but not the Cheapest
Our sailing was quite good, cabin was clean and comfortable, loading and unloading was efficient, food and drink options we reasonable. Sailing is economical if you would need to hire a car at your destination for a long period of time.
MY review spirit of tasmania
the ship is ok but the cost starts with booking .there is a hefty fee.the cost of travelling in feb 2020 for 2 people is $500 more than feb 2019 don't eat on the boat you can buy a fabulous meal either end for much less.Everthing on this boat cost much more than you would except . as a Tasmanian and have travelled through necessity many times I find that this service is now out of touch pricewise for average tamanians and that is why the ship was commission in the first place.the government has to step in and change management before it becomes a tourist ship for the rich only. MIKE FORREST
Simon HLaunceston, TAS
- 5 reviews
- 7 likes
Ok loading from Devonport but travel with a cabin only.
Great if you have a cabin and need to take your car. Much easier and efficient to load on from Devonport than Melbourne. Can be very expensive though. Choose off peak times otherwise it’s so much cheaper to fly and hire a car.
It’s a pretty good otherwise and well laid out, but remember it’s a ferry not a cruise ship. The next bigger generation ships hopefully will be better and more cost efficient for the passenger.
If you can afford a cabin...yes, otherwise fly and hire a car if it’s just a visit to Melbourne,
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Alan.CMetropolitan Adelaide, SA
Plain sailing
Took the ferry a couple of weeks ago. A cabin is definitely recommended for a restful night even in big seas and a shower. Helpful staff. My only criticism is loading on the Melbourne side was very inefficient. The all important f&v and flammables etc check was fine but over an hour of a stop start queue sucking in diesel fumes and CO2 is poor WHSE indeed. Some coordination to turn off engines and move the queue in waves would help. The Davenport loading took a few minutes only.
DayvoGreater Melbourne (Outer), VIC
- 4 reviews
- 1 like
3 Years of great sailing in a row!
Each year, my school's Year 9s go to Tasmania for camp. This year, we took a group of 130 students, with 14 staff, and the accommodations, amenities and crew of the Spirit were absolutely amazing... yet again. The cabins are small, but it is a ferry, not a cruise ship. The beds are adequately comfortable. There are plenty of entertainment options on board, too - enough to keep a large group of 15-year-olds entertained! If I were to travel to Tasmania again for personal reasons, I would definitely go on the Spirit.
MattGreater Melbourne (Inner), VIC
Upsized
Being 'UPSIZED'
One star is purely based on one experience I had by having been charged an extra $235 for a van I was towing. And potentially missing the boat. Otherwise the rating would bee an easy 3-4 stars. I have travelled numerous times without issue.
Firstly the van was deemed by a boarding staffer to be a 'high trailer' as it did not have fixed beds. It is custom built van registered as a caravan. Not a trailer I informed them. Their attitude was "what we say goes. If you want to board you'll have to pay or miss the boat." Had no ch...
Great
Great way to travel. You can take your car and dog!! Staying in a cabin offers you all comfort and hot showers! Definitely recommend to sail with Spirit of tasmania! Friendly staff
Derek12New South Wales
- 5 reviews
- 3 likes
Government monopoly fleeces public $1200!
Dept_of_Transport_handed_over_this monopoly to TT lines in 1993. $1200 to get car across. Double dipping for travel by passage + accommodation. Our 4yo is calculated at $150. They charge for stuff on roof racks and even an $8 visa charge. Last year $44M in profits.
Questions & Answers
Belinda B.asked
Can't believe Spirit of Tasmania have not moved to properly house dog/pets accommodation with owners. Leaving your beloved pet in a cage or lock in your caravan or motorhome for 12 hours is horrendous treatment & detrimental to the animal health & stress level along with the owners.
Pet available cabins should be made available on all trips !!!!
1 answer
Pets used to travelling in caravan etc where their owners leave them for some hours on a regular basis would be much more comfortable in that familiar environment than a cage. Maybe could have a couple of rooms especially for owners with pets
Gary H.asked
I would like to know how, with the re-introduction of the Bass Strait Vehicle Equalisation Scheme, a fare from Melbourne to Devonport in the early autumn has jumped from around $770 (passenger, with car, 2B porthole cabin) to more than $800 *with car travelling free* (under the BSVE provision), with a 2B porthole cabin — the cost is astouning. No, it's not a cruise ship with all the trapping, but a simple ferry!! How is it something can be advertised free yet the prices are seemingly jacked up elsewhere, to make up the "shortfall"? What is going on?? Shocked by the high price, I'm likely to choose the fly-drive option coming in at under $490!! But do please enlighten me as to how this service is being aimed at the rich.
1 answer
Agree . Can’t wait for a boat to start up in competition. I have travelled a lot around the world and spirit of tas is so far backward , expensive , no free wifi, disgusting food , not to mention the two half hours it took to get off the boat in devonport . Oh don’t forget about the $10 charge if you want to watch a movie also . They wonder why people don’t holiday in their own country
Judith E.asked
I am travelling on the Spirit on the night of the 31st March.
What happens to my dog as I will be in quarantine for 14 days.
No answers
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