SpyFocus
11 reviews
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Product does not work. Could not connect to WiFi and instructions are horrible. Made contact for a refund and a return shipping label. I was offered approximately 25% refund and keep the product. I wanted a full refund. They countered with approximately 45% refund and that a refund request must be within 30 days of purchase. I requested a refund… Read more
less than 2 weeks of purchase. Now they stopped replying to my email. I don't recommend doing business with this company.
DO NOT !!! BUY THIS TRASH!!!! Ordered two camera's for a total of $78 but they took $134 out of my account ... emailed them a few times but they acted st^pid and said they were packed and ready to ship already .... i just ordered them 5 minutes ago and emailed them straight after i saw they took much more $ Two camera's arrived but can't download… Read more
the app anywhere ... Better buy from temu or AliExpress These camera's are useless
IT'S A RIP OFF !!!!!!!!!!!!!!!
Will not work with t-mobile service. Trying to get a full refund is a joke, started off with offering a 25% refund of the $143.00 purchase price.After going back and forth the refund offer is now 70% and dont need to return these cameras. What a joke. DO NOT BUY THESE CAMERAS!!!!!!
Follow-up · Finally got a refund for 70% of my money. These do not work with 5g service. Waste of time and money.
Absolute garbage and waste of money. Instructions written in chinglish. Once paired to the useless app, if you close the app, you have to go through the process of repairing the camera to the useless app. DO NOT WASTE YOUR MONEY Show details
Follow-up · Battery life is abysmal, it lasts about 5 minutes after being fully charged. Picture quality when working is acceptable.
PLEASE DON'T BUY THIS PRODUCT. Below average packaging. Very basic camera. You will need to be a computer genius. I had one and even he struggled to set it up . It interfered with my phone, internet. And the app was slow and constantly had to go through all these different stages to even got on it . Constantly ask if we wished to use… Read more
Bluetooth.which you cannot connect to as it doesn't have Bluetooth. AVOID AVOID AVOID PLEASE. Buy a better one or even cheaper one. I never leave reviews but had to in this case. AWFUL product. Need to be Stephen hawking for this. Will not ever understand how this is a number 1 product. Wouldn't even give it one star ..... Please don't buy this
I my opinion high end con-artists, way overpriced and they don't stand by their product. Don't believe all the 5 star ratings. The same camera can be bought on Ebay for $9.95. I purchased mine from SpyFocus. They offered me a refund providing the package was unopened and not damaged; mine was faulty and of coarse I had to open the package to come… Read more
to this conclusion. Because the package has been opened, I was told I could I can keep the defective item and they offered me 25% of $75.00 purchaseI had made with them. That's how they get out of giving you a full refund for the malfuctioning item. No matter what you read about this company, give SpyFocus a wide birth.
Not happy with this company – I bought a camera from this lot, & trying to set it up is a nuisance, the instructions said that it needed my bank card details to turn it on, which is ridiculous to me, anyway this company wants me to pay for postage return, or offer 35% of the price of it, this isn't good enough do not shop with them .
SCAM -Spyfocus mini wifi cameras – Scam do not purchase. $165.80 scam. As I went to complete the buy of wifi mini cameras was offered a ‘deal to go to be true’ then realised I could not see a padlock on the url site. Declined the offer. Was charged for the product & shipping (no breakdown of costs before you complete purchase). Realised the site is not legitimate. Requested… Read more
cancellation of my order in less 5mins. Was immediately emailed saying the order had already been shipped from the warehouse. Have not heard anything since. I’ve had to cancel my bank account card & freeze my account to secure my account. I should have checked the reviews. Another $165.80 lesson. Do not purchase Spyfocus mini wifi camera’s it is a scam. Independently check reviews before new online purchases.
Do not buy from this company – The app on android is an info app only and doesn't work. The cameras didn't turn on after many hours on charge. Emailed company for a refund, they are quick to say we received your email but nil further emails. Scam! DO NOT BUY!
Product does not work – MINI SPYFOCUS CAMERA •The product does not hold charge, even after being on charge for 24 hours. •Trouble connecting to app. Finally connected poor quality resolution. •Ordered four charged for eight. I didn't even finish the transaction. I received eight. •Company contracted via email immediately - advised it had already been dispatched. •On… Read more
receiving goods. Emailed company about return. I was offered a partial refund and to keep items or returned for a full refund. •I do NOT recommend.
Awful product..avoid at all costs – Dreadful product and after several attempts to get it working because they directed me to the wrong app. The QR code was not valid either. The quality is pathetic. Company refused a refund because I requested one more then 30 days after I received it. Mind you the support takes 24 hours to receive as I live in Australia. Also this only works with… Read more
a 2.4Ghz network and it has to be about 5 meters from the router which is ridiculous. I had to upgrade to a 5Ghz network so the camera would never work. There are way better cameras on the market than this garbage. Its a complete ripoff.
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