2Stiebel Eltron SNU

Stiebel Eltron SNU

 Verified
2Stiebel Eltron SNU
5.0

1 review

PositivevsNegative
100% · 10%

Reviews

1 review
fred
fred39 posts
  SNU 5

New unit needed

We started to have a small leak from the unit - which would have been going for some time before we found it. Also we had a perception of more air bubbles coming from the siebel tap.

Siebel commented that there was probably a pin hole leak and a new unit would be needed.

Put the new unit in ok - but this time put it in a drip tray. So simple to do and so effective.

Our first unit which we bought second had when it was about a year old Nov 2019 means it gave about 4 years service.

Still happy with water heater Show details

Build Quality
Value for Money

Questions & Answers

Moiz
Moiz · SNU

Hello, I just installed a new Stiebel eltron SNU 5L. When in operation the water is leaking from the inlet/outlet valves. There is no Problem with the connecting pipes/bolts as it was connected to the same model before but that started leaking so I got a new one. I dont understand why is it leaking.

Also, while draining the water is not coming out of the inlet/outlet valves. Any idea what might the problem could be?

Thanks,
Moiz

Stiebel Eltron
Stiebel Eltron   DM   

Hi Moiz, For assistance with technical issues, please call our customer support team at 1800 153 351.
We're here to help!

Janet
Janet · SNU

I have an SNU 5 underbench hws and it appears to be leaking from the relief valve next to the cold water intake. The unit uses a steibel eltron goose neck tap as supplied. The unit 5 years and 34 weeks old. What can I do

fred
fred  
Muzz_G
Muzz_G · SNU 5

Our SNU5 leaks, through what is presumably a relief valve , located on the top side of the unit. We run the unit at 55deg which is lower than the eco setting of 60deg. Very disappointing in what is otherwise a very good appliance

fred
fred  
Muzz_G
Muzz_G  

The relief valve (or whatever it is) is not visible from the outside of the unit. You'd need to take the unit's covers off to see it. It's very close to the cold water inlet. I take it you're an end user not a Steibel rep

Stiebel Eltron
Stiebel Eltron   DM   

Hi Muzz. We offer local support and are available on 1800 153 351. Feel free to give us a call.

See all Stiebel Eltron SNU questions

Details

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.