Important Features I did not realise before my purchase. I thought Subarus Were better.
I Purchased a staff used 2018 Subaru XV with 10,000 km on the clock from a subaru dealer in Rosebery. After the horrible sales service from the Roseberry dealer. I noticed the XV that sells for $40,000.00 New that it does not have some very important features that probably would have made me look at other brands if I had known.
-Does not have Auto Door Lock feature that comes standard in most cars these days. Even A cheap 2016 Kia I was using for work had this.
-Can not permanently disable auto stop/start this feature is only put into cars to...help the manufactures reach emission tests and the system will not stay off it resets to ON when you start the car again. It puts serious wear and tear on the car and saves very little petrol. - Mirrors have an electric folding function however unlike most cars in this price segment they will not fold automatically when the car locks. Even the Mitsubishi ASX and VW Golf have his why does Subaru think no one wants it or cuts it to save costs. - When on phone calls using the bluetooth system it blocks out the electronic speedo (very annoying) when your trying to watch ur speed.
We bought a XV in 2013 for wife and have since sold to daughter after we purchased another XV (2018) believing we had a good run with first one. We did all the servicing at the dealership then at approx 140000km the problems started. Using oil, sensor issues and CTV failure. Americans have two of these issues fully repaired under warranty and/or court order but not here. Subaru have offered to pay for 80% parts but no labour for CTV problem. The engine oil use is of more concern as this could end up costing a whole lot more for a problem that i'm told they where aware of (and repaired under warranty in America).
Purchased in December 2012 for $29,000.00.
Another CVT Transmission Failure
Purchased a new Subaru XV in 2013 from Bill Buckle Brookvale. It's been regularly serviced and has only travelled 93,000km. Recently started hearing a whirring noise from the engine, like the engine is running too high. Took it to the local Subaru dealer who confirmed an "internal defect within CTV Transmission". Estimated replacement cost is $10K+ for a new transmission or $5K+ for a rebuilt one!!! After picking myself up from the floor I did some online research (including reviews on this forum) and found that this seems to be a well known pr...oblem at Subaru. In the USA, Subaru have extended the warranty to 10 years because of the issues they're experiencing with the transmission. Unfortunately Subaru Australia have so far refused to follow such a proactive path here. To me it is pretty cut and dried. Subaru have already set precedence by extending the warranty in the USA and by agreeing to repair some cars here free of charge. There is definitely a fault in the transmission and they know that. So why not just do the right thing? Despite having had a pleasant experience with Subaru to this point, because of this latest experience I would have to advise everybody to stay away from Subaru until they sort this issue out!
Ancap 4 well worth it
My wife purchased an XV L model in early 2015. She wasn't impressed with the boot space, but otherwise she thought the suv was adequate. That was until 3 Nov 2019 when coming home from a country market, we were involved in a major accident where we were hit head on by a larger car coming over double line, causing the XV to roll several times down an embakement. I was able to crawl out via sunroof as car was resting on its driver side. My wife had to be cut out by emergency crew. We both had rib fractures and spinal fractures....but no broken bo...nes and didn't even have and head trauma due to the airbags. I was very impressed by the way the Xv cushioned our bodies in the accident. I can't thank subaru enough for the impressive safety standards of the vehicle. We were very lucky to have survived the accident.......Thank you Subaru
Good car - goes anywhere with a small boot.....
Got a new 2.0-i base model for my wife a few months ago. It goes well and no problems at all, but.....The boot feels like something out of a Toyota Corolla....which was her previous car...So small......That said the driver and passengers are far more comfortable in this Subaru.....considerably more than the Corolla......It is a funny car, seems a bit of wasted space for the factory......we liked the ground clearance of the XV.....and the rugged persona.....but if Subaru did a lift kit on the Impreza hatch...and added X-mode...we would have gon...e for it. Contrary to reviews etc....from the XV we are getting 6.5l/100k....consistently in mixed freeway and local Perth driving and better than any review I have read. It feels strong enough and goes where it is pointed......Good car, great quality, and I am impressed enough to be saving up for a Forester.....It has a good size boot.....
Purchased in April 2019.
- Verified purchase
Quality and safety excellence
Have always loved Subaru and purchased new in May 2018, this car doesn't disappoint. Has all the bells and whistles that make it easy to drive. Lots of safety features. It is not speedy car but is excellent for around town driving and comfortable on the highway. Really good fuel economy as well.
Ok but not great!
Bought this car from new and while the engine has never let me down, I have had to replace all the central locking door actuators periodically as they fail and not all doors lock or unlock when pressing the key remote. It’s frustrating because Subaru never has the parts so it means 2 visits to the dealership each time! It’s done nearly 90,000kms now and I had to get the front struts replaced due to clicking and knocking noises. The only thing about the engine is how noisy it is when cold and revving so high. Same when you turn the engine off, i...t like it has run a marathon and it’s trying to rest. It ticks..... so annoying because it doesn’t sound healthy. Drivers seat is noisy and creaky from the poor quality leather and parts. It’s an ok car but I wouldn’t buy another Subaru, first and probably last for me. Everything is now fixed on it and working perfectly which is positive and they are easy to clean and maintain so I will sell it at 5 years or 100,000kms.
Purchased in June 2015.
I had never owned a Subaru before and cannot be happier with my purchase, I'm so impressed! The price point is amazing for all the features. We test drove other makes and models with the same features we were looking for but they couldn't beat or even come close to the price of the XV. Love Love Love my Subaru!!
Purchased in May 2018 at Innes Motors for $41,000.00.
Love this car
After driving so many SUV vehicles and weighing up vehicle features, cost and best value for money the XV wins hands down. We purchased the top of the range for under $40,000 fitted with tow bar, roof racks, floor mats, alloy pedals and a few other accessories. It’s fitted with all the tech you’d find on vehicles worth $60,000. Do yourself a favour, take it for a drive and you leave the dealership with a contract signed for purchase. I am a Subaru convert and it will be hard to get me away from being a brand loyalist
Purchased in July 2018 at Key star Subaru Rothwell for $37,500.00.
Please think carefully before buying this car!
Huge disappointment about the quality of car including Subaru service! This is my second buying of this Subaru XV 2018, top of the range. On the first day of collection of car, it was found that there was a malfunction on touch screen on a entertainment unit and another major issue on air inlet vents. More precisely, when I closed the vents to prevent outside of air from coming into the cabin, but the air kept coming in and it was very unpleasant and all unwanted outside air was directly flowing into the car cabin.
Then, I raised the issue thro...
Purchased in March 2018.
Excellent response CTV failure on XV Subaru from Subaru
Recently wrote about failure on the CTV on my XV Subaru with 135000 kms on the clock. Apparently this is not unusual after further investigation on my part. However Subaru have agreed to replace the failed part at their cost. Certainly worth asking the question.
Purchased in December 2014.
2018 XV disappearing phone favourites- now fixed
I wrote about this previously some time last year on my 2018 XV
Whenever I saved phone favourites on the head unit they would disappear the next day!
I have just downloaded and self installed the latest 2019 software and navigation update which was released 17 June 2019
The first test to see if Subaru have fixed this issue.Happy to advise that it now works perfectly and the phone favourites stay in the head unit contacts.
Much easier ,and safer now to make a call touching favourites instead of scrolling through the contact list while trying to keep your eyes on road!
Purchased in August 2018.
CTV Transmission failure - again
Bought a brand new Subaru XV in 2014, have it serviced regularly and female driver. Suddenly after 135,000kms the dashboard lights up like a Christmas tree. After taking it to the local Subaru dealer was told CTV (Continuous Transmission Variable) would need to be replaced as a cost of $5000 , however they are seeking some relief from Subaru Japan. In the meantime turned on social media to find that it is an ongoing problem with the transmission and Subaru are very familiar with the issues surrounding the technology. Have refused to do a recall and leave their brand in tatters and the owners looking elsewhere for a different car. Be very wary when SUV shopping - stay away from Subaru
- XV G4X 2.0i
- Verified purchase
Great for small family or single people
I use this car for daily transport to locations and road trips but not off roads too much. The car is very comfortable, the seat are well put together so sitting for long period of times does not impact your body as much as other cars. It is also very fuel efficient if you drive long distance and smooth, you don't feel the car switching gears or hear any sounds as it is quiet.
Only down side to this is boot space, it doesn't have enough space to fit more than 2-3 peoples worth of luggage depending on how much you bring as it got compensated for bigger room space for the people in the back seat
The reviewer stated that an incentive was offered for this review
- XV G5X 2.0i-S AWD
- Verified purchase
Great little car
I needed a high wheel base vehicle. I bought a demo model that had all the safety tech. It is a smooth ride, my dad loves it, even my Euro car fan beloved loves it. I would like a little better fuel efficiency and the Carplay only works intermittently but otherwise I really like this car. Never had anything so new and hi tech!
Purchased in October 2018 for $34,800.00.
New to Subaru, great driving so far, however, very new so no apparent issues currently. Would like to see automatic lock feature, always appreciated that in my previous car. Only local driving to date, used for business, planning a small road trip to test more features.
I commute to work and drive close to 100kms a day. Smooth drive and love its intelligent cruise control. Not a great fan of the lane assist due to the fact that it only detects solid lines on the road. Very very fuel efficient.
Purchased in January 2019 for $33,000.00.
Thought Subaru was a good car
We purchased ourXV brand new in 2013 and has been a good car till the oil burning issue became aware to us when the oil light came on 2000k before the service ! Then came the left CV failing at 120k now for the big one the CTV has failed at 180k
This car has always had log book service
Used everyday commuting to work by my Wife
I had a 2001 Subaru Outback before it did over 300k and only thing that I replaced was the front CV’s at 280k
I would not recommend a new generation Subaru
Purchased in November 2013.
Jerking transmission. Be Warned!
Bought Subaru XV 2013 brand new. The first issue I want to address is the jerking of the transmission at low speed as many XV owners have experienced, I informed Subaru within the warranty period and was told it's the car's characteristic. I just can believe 5 years later Subaru still have not sorted it out.
Other issues include noisy engine, very high rev when engine is cool/cold, aircon kicks in and out even when the outside temperature is 2 degree. I reported the issues with Subaru Dockland and was told they are characteristics of the car
I just hate driving this car, I would not recommend anyone to buy this car.
Purchased in February 2013 at Subaru Dockland for $31,000.00.
Great car, bit small for a family
Great car, moves well. Nice to drive unless hill assist is on then very sluggish. Pity it doesn't come in turbo diesel. Auto cruise control is great. Crash assist sometimes pulls the car up unessecary which can be frustrating
Purchased in January 2018.
The reviewer stated that an incentive was offered for this review
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Questions & Answers
Hi Im looking to buy a Subaru XV 2.0i-S G4X. 2014, 60,000kms. Are they good reliable cars.
Hi Ash, I would advise to do a google search as they are having some issues with transmission. We love our xv's and have recently bought another for wife (daughter has old one) and Subaru has help repaired our transmission on older xv 2012. My only beef is that The Americans have received full warranty (10 years 160km) for these problems and we haven't in Australia. Do some searches mate
Loud clicking noise coming from my passenger front wheel when I steer right. What is it subaru xv my 2016
Removing the key from the ignition when I have parked. Key is now not releasing without a struggle. ?? Anyone else have this problem, It's only started happening in the past week with no apparent reason. Car is firmly in Park but key still not pulling out of the ignition.. ??
Yes, the same problem has just occurred in our XV (2012) - very frustrating. No solution yet - going to pursue it this week.!
Yes, same problem XV 2016, that was two weeks ago and on the weekend can't put the car in Reverse or Park, stuck in Neutral and Drive, needs a screw driver into the shift area and push down to get the car into Reverse or Park (RACV helped out here). Towed away this morning to find out what is happening as no indicators as well.
Still at Subaru being repaired one and half weeks later, replacing different area's but still have not come up with a reason and I haven't heard from them since last week. Car has only 22000 kms on clock and no service car replacement, we are having to plan our work travel commitments, sport, shopping for two with one car left to share.
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