The pressure cooker function does not work.
The pressure cooker function does not work. The wee metal thing pops up and let's all the steam out. So the meals burns. Was the whole point of buying machine. Very disappointed
Purchased in March 2019.
Non stick flakes off in bowl
Seems to work ok but the coating inside the cooking bowl flakes off. The replacement bowl is about $50. We always used the proper spoons etc in the bowl so it wouldn't scratch. Reading other reviews this seems to be a common problem but Sunbeam will not replace under warranty without a receipt (unfortunately we didn't keep it). Bottom line, the bowl will need to replaced after a few months of regular use, during this time i guess the coating mixes with the food which surely can't be a good thing.. Avoid this product.
I bought this one month ago and some functions are fraud. The sales refused to change to a new one for me as it seems fine. Not recommended at all!
The reviewer stated that an incentive was offered for this review
Very poor quality, leaks steam.
Leaks steam the whole time it's cooking. Poor quality and not fit for purpose. Returning to store for another make. Don't waste your time with this one. Sunbeam are a bit hit and miss with their products.
- Verified purchase
Useful until it died a beeping E4 death.
I purchased this item last October from MYER in Highpoint, Melbourne and have only started using it recently. It was great however now when I turn it on it beeps continually with an E4 error. I’ve tried all of the tips to get it back but to no avail. It appears to be useless now and I’m incredibly disappointed. Prior to the beeping death it was really very useful. I made pot roasts, congee and stock which were great. It was really quick, a but noisy but no more than expected.
Makes it easy to feed the masses!
I have had this multi-cooker for a few years now. I used it sparingly for the first year due to lack of recipes, but now it mostly lives on the kitchen bench, it is that versatile.
Best features are being able to brown meat at the beginning and thicken liquid at the end with the Brown, Sauté and Simmer functions, and the Keep Warm feature.
I’ve cooked pulled meats to feed large crowds, as well as small meals for our family of 4 once or twice a week, even cooking 2 meals at once in 2 oven bags. Will use it for rice if it’s not already being used...
Purchased in January 2015.
Great unless you want to pressure cook...
I was given this for Christmas in 2017, and ever since it was brand new have always found it almost impossible to use the pressure function. All other cooking functions are great to use but I constantly find myself wasting 10-20 minutes trying to get the pressure to build through the finiky seals that leave too much room for human error. The valve on too doesn't seem to lock into place properly at all so you have to guess if it's in the right position to hold pressure.
The machine is also very difficult to clean with too many nooks and cranni...es that are impossible to get to. I often use a straw cleaner to clean around the machine and it still isn't efficient. Disappointing overall, would only recommend if you never wanted to use the pressure function and you don't mind it never being clean properly...
Perfect untill its not
Although I have had my cooker for quite some time I have only used it maybe a dozen times. It was fantastic, could sear, slow cook and pressure cook. Then bang E4, with and without the lid on. Checked the seal and that it was clean still nothing helps. As I said it was fantastic, food turned out perfect, time cooking was great, easy to use and clean. But with this error theres nothing I can do, Im not prepared to pay alot to get it seen to either because its normally 50 before they even look at a product. Reading reviews I see thus is a common problem and have to wonder why theres no product recall.
Purchased in January 2017.
Multicooker works very well. I love it but the problem its pot which every six months turned scratch n black coating comes out. We can't use this kind of pot. Otherwise, the machine works perfectly.
When I go to buy this pot its coat $50. Which is too much. I can't spend money every six months.
So stop using it.
Purchased in June 2018.
Takes the pressure off dinner time!
Love this product. Easy way to make tasty dinners when you are time poor! So many recipe options and the fact that it is multi-function is a bonus! No reliability issues at all, works right every time. Easy to clean. Supplied recipes at the back of the manual are a good starting point too!
Culinary Russian Roulette!
When it works well this multi-cooker is a really handy appliance. Great for making stew or curry in a fraction of the time it would take on the stove top. Sears well. and has a good variety of cooking settings.
Unfortunately it randomly malfunctions by running out of liquid (despite adding the correct amount initially) as the lid seal can be temperamental, allowing too much steam to escape while trying to achieve pressurisation. The result is burnt or poorly cooked food....Culinary Russian roulette!
Disappointed to say the least
I was given the cooker as a gift by my daughters in March. Used it for 2 weeks and loved it. Then tiny seal on underside of lid broke. After a frustrating call to Sunbeam where I was on hold forever they said I’d need a whole new lid assembly as they don’t replace just the small seal (seriously??), I waited 3 weeks for the new assembly as they’d sent it to wrong address. The new assembly was without the large seal so I took it off the old lid. The unit then worked for about another week but then every time I used it, it wouldn’t reach pressure,...despite following the instructions in the booklet exactly. The pressure gauge is flimsy, and hard to tell when it’s in the right position. Another long and frustrating call to Sunbeam. Apparently it was my fault for not informing them the new lid did not have a seal and you can’t use one from another lid. So now I am waiting for yet another new lid assembly. The Sunbeam staff member said she would send a confirmation email and in the email would be her direct number to contact should there be any further issues. Well there was no number in the email and the address it came from is email@example.com! So unprofessional. Also, the instruction booklet is full of errors.
I did look at the reviews before buying but was really looking for a delayed start slow cooker and this was the only one I could find.
I already have pressure cookers so was not worried about the reviews re pressure. I am surprised... have used it as slow cooker... delayed start fabulous... but also now my favourite pressure cooker. Was a bit worried when it took a while to get to pressure but it has come through on every occasion. Great as you can prepare in one pan ... pressure or slow cook ... even simmer ... don’t use stove anymore and very happy.. Have the extra warranty so get the error I will take it back ... awesome appliance
- Verified purchase
Unit does not seal on pressure function
Every time we have used it the unit has sealing problems. Either it wont seal at all and you have to cool it down ad try to reset the seal (more the once each meal) or it seals the unseals mud cooking. The design of the seal and the flimsy attachment to the lid is at fault and makes the unit useless.
Was great for a week
Bought it a week ago and made two great meals. Now it’s stuck on an E4 error no matter what I do and is completely useless. The manual says to reset but give no instructions on how to do so and no combination of button mashing or turning the power on and off yields anything other than E4.
Good to begin with
Have been researching all-in-one multicookers for the past several months when this one was on sale on Amazon. Great price compared with other branded cookers. Pressure aspect works well. Note that the maximum pressure it gets to is 12psi. Saute and simmer functions work really well. Hate hate hate the thin layer of non-stick teflon. Scratches off extremely easily after only 2 uses.
All in one
Downsizing, so decided to replace my slow cooker, pressure cooker and rice cooker/steamer with 1 appliance. Am pleased with my decision and find multi cooker flexible and useful. Plus it takes up less space in my kitchen. User friendly, so easy to operate. Also simple to clean. Food I have cooked has been perfect. Also find being able to fry ingredients (to release spice flavours) in same container before slow cooking convenient. This is third Sunbeam product I have bought recently and I am impressed with quality of their products (after abandoning brand for a few years).
Wonderful appliance until E4 message appeared a couple of months out of warranty.
We had 15 enjoyable months of using the slow and pressure cooker functions with excellent results, and have recommended the model to many friends. The slow cooked beef, mushroom and wine dish was superb! For no apparent reason an E4 message commenced flashing and we were unable to use the Aviva in any mode. After some difficulty contact was made with Sunbeam via email. The very pleasant representative suggested we left the machine plugged in but not programmed for 20 mins, and noted that it would then right itself. This did not happen. W...e tried leaving it longer, then turning it off, and then leaving it for days before turning it on - nothing worked. The E4 remained. Sunbeam then requested we returned the appliance to the store from which we purchased it. This caused us some difficulty as we obtained it when holidaying down South over 360kms from home. As it was a privately franchised Mitre 10 store we could not take it to a local Mitre 10. Obviously money and time wise this was an expensive exercise. It is only 2 weeks since we took the Aviva back and understandably we have not heard from Sunbeam as yet. We do require another multicooker, but don't know what is happening to the old one. Looking at the reviews we noted many comments re the E4 message. We were unaware of this problem at the time of purchase. If Sunbeam can rectify this error for buyers of the Aviva, I think it is an excellent model that is very user friendly and efficient in all settings and modes. When working the Aviva produces mouth watering slow cooked meals from the cheapest cuts, and the pressure cook mode is both efficient and quiet. We miss it !
- Verified purchase
better than Kambrook pressure cooker
After reading the reviews for the Sunbeam Aviva pressure cooker, though very nervous, I bought one to replace my 3 year old Kambrook multi purpose pressure cooker. Kambrook worked well but the container started peeling, got scratched (my fault for using a blender in it) and the plastic/rubber rim on the lid got very stretchy and discoloured. I have used the Sunbeam now for 6mths - weekly - for rice (red and white types, curries, pasta, soups, steam cook whole 2kg chicken) etc In the sunbeam, I also found that the pressure knob was quite sens...itive, in the beginning. I take it out, put it back - rejig it a little (ie for the first 5-10 cooking events). Now I don't have to take it out or re-jig the pressure knob - works well now. I didn't have to do this for Kambrook steam knob. I like the Sunbeam better. For example cooking rice - takes less time to cook and I can adjust the time (add or take away time for cooking red or white rice). Two cups of white parboiled basmati rice take mere 5 minutes and tastes good (not under or over cooked) although I don't measure water accurately. The saute cooking is really great - better than Kambrook. I can cook curries easily - it heats up faster and stay quite hot compared to Kambrook - great for frying the curry leaves and pre cooking the spices. I generally saute onion, spices and brown the meat (eg chicken) with lid on but not closed. I then let it rest for 20 minutes with pressure cooker lid closed and then pressure cook the content for few more minutes (5-10 min) depending on quantity. My curries are tastier and I can cook 2kg plus chicken curry in this cooker as the bowl is deep. Unlike cooking the same on stove, there is no spattering and takes less time to cook. Perhaps the best thing about it, is using the reserved heat of the pan to finish the cooking (ie turn it off sooner than later). My pasta dishes are cooked better also. Compared to Kambrook, Sunbeam cooker seem to take less time to build pressure and also to release the pressure. I also like the fact that the Sunbeam plastic/rubber ream on the lid is a quality one - it has not discoloured (with my spices) and it has not over stretched (ie keep original shape), than Kambrook does. With Kambrook, after cooking a couple of curries in it - the white rim became yellow/brown and got darker in colour each time. I could not wash the stain/discolouration off. The Kambrook plastic/rubber rim did not stay in place every time I put it back (after washing it). This then affected the pressure build up process as the lid didn't close/seal properly. Sunbeam rim is much easier to put it back and keep in place and it is still white (original colour without any stain/discolouration). I also like the fact that the bowl does not retain curry smell compared to Kambrook. This means I can cook a curry and after washing it, I can then cook/boil a 2kg chicken and the chicken does not smell or taste of spices. Many cookware keeps the curry/spice taste. Overall - Sunbeam cooker is better than Kambrook for me and for my needs - easier to control time and better quality. I have given 4 stars fro Sunbeam because Sunbeam was higher in price to buy - hence expect to better quality. I paid about $40 more for the Sunbeam.
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Questions & Answers
I cannot get the pressure cooker to pressurize. The little lid lock valve bounces up and the steam escapes continually. I am in New Zealand so who can I contact to get this fixed?
I brought my sunbeam pressure cooker 6 months ago its been very good until this this days keep says E4 . Every time I connect to power it says E4 help please.thank you
E04 means that pressure can not gain - to fix that remove gasket entirely from the lid. Clean and dry and replace firmly back into the lid. Refer to page 24 for cleaning guide. Ensure the lid is locked on, and the pressure valve is in the SEAL position. If this error occurs again, ensure the gasket and the valves are clear from debris. Then reset the unit. For cleaning steps follow link: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/PE6100_ib_2.pdf.pdf
Hope that helps, if the message remains after these steps please return the cooker to retailer for a replacement.
Hi I bought this cooker 3 week back, and when I check my chickpea curry today I found lid lock valve laying inside the pressure cooker, I do not think I can attach this back to the lid, can you tell what should I do now,
Hi Mona S,
Thank you for contacting Sunbeam. So sorry to hear of this. Please call Sunbeam on 1300 881 861. If it is the little metal rod like part that sits in the handle of the lid - we will need to replace the whole lid for you. Please have your purchase receipt with you when you call. I will alert our team in advance. Kind Regards Sunbeam
Hi Mona S,
Please call our Customer Care Team on 1300 881 861 for further assistance.
Kind Regards Sunbeam
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