Sunbeam Cafe Creamy Automatic EM0180

Help!! – My EM0180 is about 6 months old has worked perfectly until this morning, now the mix (centre) light flashes at each attempt to heat and froth milk and nothing happens. Any thoughts as to what the problem is?

7 years and still going – I got this from a friend in 2013 while she was moving house and no longer needed it (i.e. wasn't even brand new when I got it). Never skipped a beat for the past 7 years. I may have been lucky but I think some people don't wash their jug unit straight after use and it could be causing that burning issue? I either detach the frothing disk and… Read more ·  2

clean straight away with a soft part of sponge or at least rinse with water then put clean water inside till I wash it.

Coating is wearing off in the jug after 7 years though and I might need to call Sunbeam to buy a replacement jug. I'd highly recommend it, good work Sunbeam for quality product!

***EDIT*** I looked at my jug just before calling Sunbeam and actually there is no damage on the coating; it looks like it was just the water stain??? 7 years and the jug is still good too. Also although I'm really happy with it a few reviews complain of the device stopping to work. I might have been just lucky so make sure you do a search beforehand.

Safe to use compared with other types – Had plenty of milk frothers, from the ones built on home coffee machines to the stand alone types. The safety aspect is that your not pressurising water to froth milk as in some stand alone 1990's types with venturi mixer milk frothing attachments , plus you wont develop milk scale like on the steam arms of machines. The unit uses an magnetic… Read more

driven aerator spindle which spins and heats milk at the same time at low speed (lower rpm) compared to the cold mixer settings which operate much faster. Its relatively kid safe given the machine wont activate without the cup base fitted.

Its works well for the hot milk frothing, but I found it over aerates and increases the milk volume too much which ;leaves little liquid for filling your ciup. If you let it stand for a while after it will deflate to a consistency you need but each cycle is at least 5 miniutes with a cool down cycle in between. Removal of the agitator heads is a bit awkward and you feel like you might break them, perhaps SB could have provided a fork designed removal tool attachment to balance the forces on the discs rather than putting all force on one side to remove it.

If you want to speed the cycles up, simply add cool tap water to the cup after use and restand it docked in the unit to remove the base heat faster.

I find this excellent for senior citizens, they can combiine a pod coffee machine and this device to remove the ambiguity of owning/using a more complex machine, As a gift idea, not bad either. Its a bit pricy for what it is, I thought $50 might be about right but they go for around $70 on average.

Its not a crowd solving device, rather limited to small serves over time. Its clever but overpriced in my opinion.

An appliance the whole family will love! – I just love this little appliance! Purchased a few weeks ago to replace a milk frother that stopped heating the milk (Aldi), this not only lives up to my expectations of such an appliance, it far surpasses them! It creates thick, delicious froth from whole or light milk for my husband's coffee, and using a different button, it heats milk for the… Read more

kids' (and my!) hot chocolate - it can also put a nice froth onto those hot chocolates, if preferred. Even better, this machine also mixes in the chocolate powder as it heats the milk. Making a drink is so simple and easy: just pour in the milk, add a sachet of drinking chocolate, put the lid on and push the middle button. The milk goes into a jug (which holds enough milk for a mug-full) and this jug sits on a neat and attactive separate base. On the base, there is also a third button for mixing iced coffee. I particularly love that the jug is so very simple to clean; the non-stick coating ensures that nothing sticks to the inside of the jug, and drinks pour out easily - I keep a small silicone spatula handy to scrape out all the froth each time, for maximum drink enjoyment! There is a little disc to pop into the bottom of the jug for frothing, and another for mixing (both of which store underneath the appliance magnetically), but I have found great success by using the frothing disc for both the milk to top coffees and our hot chocolate drinks. These discs are easy to interchange (the first few times, they were a little difficult to remove, but that might have been my technique) and very easy to clean. The temperature of the hot chocolates is just right, so with one of these machines in the kitchen, families will enjoy the cosy benefits of winter, and the frothing ability will suit coffee lovers year-round! It makes wonderful drinks and froth. A four minute interval is necessary between making each drink, so making cups for an average family of four takes a while.

Not heating fix – Hi all My frother is about 3.5 year old and started to take along time to heat up and not really heating properly, so read through the reviews. Short answer to fix. Get some scotch bright and clean the bottom of the jug and the heating pad. Works perfectly now... Show reply

Can be noisy but froths perfectly – I bought this to replace my cheaper milk frother that met a watery end. So far it’s been really good! Unlike its predecessor it has a handle that allows those like myself whose hands can’t hold the cylindrical variety to pour and clean without the risk of dropping (how it’s predecessor met it’s end). It came with two attachments, frothing and… Read more

mixing. The frothing attachment works fine, the mixer however can make a strange squealing noise (not every time) when used. It doesn’t seem to effect the end result though. Unlike its cheaper predecessor I have never had to remove burnt milk from the jug as I believe it has a thermostat that prevents this from happening making cleaning quick and easy. Overall I’m really happy with this product.

Button stopped working after 12mths – Similar feedback to others: - Takes a while to heat milk - Foams milk rather than froth - Middle button has stopped working on the device after 12mths of use - Measuring markers difficult to see and under the handle which is inconvenient

Had two and both broke down – I’ve had two of these and looked after them well. Both just stopped working. Reason unknown. Bought them because of good capacity and reasonable price but would not buy another.

Worked really well until it stopped. 10 months old – Did job really well until it died. Lights up and sometimes spins but never froths. Christmas present lasted 10 months. Would not recommend as a gift unless you intend to give the receipt as well, and who does that? Show details

5 years and still working perfectly – We purchased this milk frother about 5 years ago. We use it about 6 times a week on average. We usually only make two coffees so it is just turned on the once at each use. Give it a rinse straight after use and you want have any problems. It does need to be cleaned properly after each use. Ours has never been particularly noisy, it just makes a bit of a hum while it is running. We highly recommend this product.

Going in the Bin! – Takes over 5 minutes to warm milk. Provides at least a small amount of foam. Foam and texture is okay at best. We suffered through this for a while but will be replacing it. Was significantly worse than a base model Nespresso Foamer from 5 years ago. Show details

It 'foams' not 'froths' – There is so much to love about this milk frother, ie holds enough milk for 2 cups, heats good, so easy to clean, love the handle and pouring spout (especially for the older generation) and the coating is good quality however, it does not froth milk it foams it. We have even started adding some cream to the milk which gives it a better, thicker… Read more

consistency and the only other real negative is the milk gauge marker is so hard to see and it's placed under the handle. This really has the potential to be the 'ideal' milk frother for your morning coffee but it is sadly lacking and therefore would not recommend and I would not buy another (but according to other reviews it doesn't have a very long lasting lifespan anyway). So come on Sunbeam the market is really lacking in a reasonably priced decent frother with an easy to read gauge marker and froths your milk for 2 cups

disappointed – Absolutely loved using my milk frother, I use it every morning to make my turmeric lattes. I have had it for well over 12 months now but I have had to replace the frothing tool as it did not froth any more. After replacing it ($33 ) it was back to frothing the milk as it was originally but 4 months on the froth attachment once again needs… Read more

replacing. It is too expensive to keep having to replace the attachment all the time and now looking for a different appliance that will do the job for longer than 4 months.

Caught fire! – Had this for not even a year and I’ve gone to use it today, was cleaned, dried completely before use, only added milk to the max line and the machine has started spouting smoke everywhere from the inside of the base. So dangerous, and smelly!  Show details

Great when it worked – We've had two of these - the latest one lasting not much more than a year. I've recommended them to all our friends BUT i think they should last longer than they do. Ours just stopped frothing altogether.  Show details

Losing the non-stick surface – 2 years on and this is looking very shabby. All of the non-stick in and out is wearing off and it is taking longer to froth and then cool down afterwards. Will be replaced very soon - not with a Sunbeam. Show details

Caught fire – On Sunday 6th September 2020 I bought this and I went to use it on Friday 29th January 2021 by adding milk to the max line and the machine has started smoking everywhere from the inside of the base. I would avoid using this because it is extremely dangerous because I almost got myself electrocuted so I am definitely lucky to be alive. Show details

Great at first, then it died – We chose this because Sunbeam = quality. Turns out that's not true. Great at first, then only half effective, then it died. Was told to buy another one! Er.... no thanks. Show details

Don’t purchase – Very disappointed with this product!! The first one I purchased it stopped spinning altogether after about four weeks and would not froth the milk so I took it back and got a replacement Replacement works but you cannot put in a half a cup of milk at a time otherwise it will not spin, l have to start off with about 30 mils of milk and then keep… Read more

adding to get your desired amount Then it takes about 5 to 7 minutes to heat and trough around half a cup of milk hopeless I would never recommend this to anybody

This is the 2nd one that has the same problem – This is the second one I’ve Purchased in 2 years. Seems to be the same fault. Stops spinning, stops heating, stops working. Taking back 2nd one for refund! Not happy!! Show details

Won’t be buying sunbeam again – Not even an average product, don’t bother buying one. Barely heats and froths milk, and takes 5+ to cool down. I’ve been waiting for 15 mins now for it to cool down so I can froth another cup of milk. Very frustrating.

Very disappointing – Very slow to heat milk, saucepan is stovetop would be better! Measurements for milk are poorly located behind the handle and hard to read. After one week we will no longer bother with using :( Show details

This was great worked well at first – This worked well ay first but after 3 months just stopped working spins while theres no mik as soon as milk in it very noisy but doesnt spin or froth milk at all still heats the milk Show details

Poor Quality like most Sunbeam products – I purchased this frother 2 years ago. The frother mechanism still works great but the jug has paint chipping off it rendering it a risk to the exposed aluminium underneath. I contacted Sunbeam service dept about this and was conveniently told that the jugs cannot be replaced and I have to purchase a whole new product once again...how… Read more

convenient...for them. So, no I cannot recommend this or Sunbeam until they start to make quality products that I am will to pay extra for!

Fantastic – Bought today Made an almond flat white Frothy tasty no split perfect . Read the bad reviews and thought oh no I’ve bought a dud! Will try a hot chocolate next .No complaints but early days. Show details ·  1

My old one was amazing - new one not – I brought my first cafe creamy forever ago and it finally gave up. I loved it so brought a new one to replace it. This one is not good. Says it’s cooling down all of the time, even when it hasn’t been used. I’m frustrated that I just took for granted it would be as good as the old one and didn’t keep my receipt. Great when they work. Show details

Does not heat milk past warm – Machine appears to be working takes about 5 minutes to heat milk to warm then turns off. Unable to turn back on until machine cools down. Inconvenient and not hot enough. Would not recommend. Show details

Good frother though doesn't last long – I enjoyed using my frother which I purchased for $79. However now 9 months down the track it no longer functions, it attempts to spin and cuts out after 10 seconds or so. So be prepared the product might need binning within a year unfortunately. Worked well until it's recent malfunction.  Show details

Very disappointed – Have had this frother for about 3-4 months now and it’s frothed my milk for my coffee properly for about the first 2 months. Last week when I turned it on it made a horrible noise and it’s just not frothing properly anymore. Will be taking it back. Useless appliance  Show details

Love that froth – Totally love this little thing as it makes frothy milk instantly depending on cup size. My kids use for it for hot chocolate & i use it for adding it to my coffee. Purchased th coffee machine & received this free from Good Guys at the time for Father’s Day  Show details ·  1

Very disappointed – I received this less than a year ago for my birthday. But after 10 months it no longer froths the milk. It is not exactly cheap. I would have expected this from a cheap frother but not from a frother that cost $79.00. The creaminess of the milk was not great either. I will definately NOT be recommending this product to my family and friends… Read more

and I will now purchase a cheaper product,,,,,,,,,,,,,,,,it cant be any worse for heavens sake.

Frustrated and disappointed