On Sunday 6th September 2020 I bought this for when I move into my own unit in September 2020 so I can make delicious cappuccinos, hot chocolates, lattes and mochaccinos for when my family and friends come over. The staff were kind and thoughtful to me and the service was fabulous.

I bought this to replace my cheaper milk frother that met a watery end. So far it’s been really good! Unlike its predecessor it has a handle that allows those like myself whose hands can’t hold the cylindrical variety to pour and clean without the risk of dropping (how it’s predecessor met it’s end). It came with two attachments, frothing and mixing. The frothing attachment works fine, the mixer however can make a strange squealing noise (not every time) when used. It doesn’t seem to effect the end result though. Unlike its cheaper predecessor I have never had to remove burnt milk from the jug as I believe it has a thermostat that prevents this from happening making cleaning quick and easy. Overall I’m really happy with this product.

We chose this because Sunbeam = quality. Turns out that's not true. Great at first, then only half effective, then it died. Was told to buy another one! Er.... no thanks.

Very disappointed with this product!!
The first one I purchased it stopped spinning altogether after about four weeks and would not froth the milk so I took it back and got a replacement
Replacement works but you cannot put in a half a cup of milk at a time otherwise it will not spin, l have to start off with about 30 mils of milk and then keep adding to get your desired amount
Then it takes about 5 to 7 minutes to heat and trough around half a cup of milk hopeless
I would never recommend this to anybody

This is the second one I’ve Purchased in 2 years. Seems to be the same fault. Stops spinning, stops heating, stops working. Taking back 2nd one for refund! Not happy!!

Not even an average product, don’t bother buying one. Barely heats and froths milk, and takes 5+ to cool down. I’ve been waiting for 15 mins now for it to cool down so I can froth another cup of milk. Very frustrating.

Very slow to heat milk, saucepan is stovetop would be better!
Measurements for milk are poorly located behind the handle and hard to read.
After one week we will no longer bother with using :(

This worked well ay first but after 3 months just stopped working spins while theres no mik as soon as milk in it very noisy but doesnt spin or froth milk at all still heats the milk

I purchased this frother 2 years ago. The frother mechanism still works great but the jug has paint chipping off it rendering it a risk to the exposed aluminium underneath.
I contacted Sunbeam service dept about this and was conveniently told that the jugs cannot be replaced and I have to purchase a whole new product once again...how convenient...for them.
So, no I cannot recommend this or Sunbeam until they start to make quality products that I am will to pay extra for!

Bought today
Made an almond flat white
Frothy tasty no split perfect .
Read the bad reviews and thought oh no I’ve bought a dud!
Will try a hot chocolate next .No complaints but early days.

I brought my first cafe creamy forever ago and it finally gave up. I loved it so brought a new one to replace it. This one is not good. Says it’s cooling down all of the time, even when it hasn’t been used. I’m frustrated that I just took for granted it would be as good as the old one and didn’t keep my receipt. Great when they work.

Machine appears to be working takes about 5 minutes to heat milk to warm then turns off. Unable to turn back on until machine cools down. Inconvenient and not hot enough. Would not recommend.

I enjoyed using my frother which I purchased for $79. However now 9 months down the track it no longer functions, it attempts to spin and cuts out after 10 seconds or so. So be prepared the product might need binning within a year unfortunately. Worked well until it's recent malfunction.

Have had this frother for about 3-4 months now and it’s frothed my milk for my coffee properly for about the first 2 months. Last week when I turned it on it made a horrible noise and it’s just not frothing properly anymore. Will be taking it back. Useless appliance

Totally love this little thing as it makes frothy milk instantly depending on cup size. My kids use for it for hot chocolate & i use it for adding it to my coffee.
Purchased th coffee machine & received this free from Good Guys at the time for Father’s Day

I received this less than a year ago for my birthday. But after 10 months it no longer froths the milk. It is not exactly cheap. I would have expected this from a cheap frother but not from a frother that cost $79.00. The creaminess of the milk was not great either. I will definately NOT be recommending this product to my family and friends and I will now purchase a cheaper product,,,,,,,,,,,,,,,,it cant be any worse for heavens sake.
Frustrated and disappointed

The spindle (frothier disk at bottom of cup) does not rotate as fast as it used to therefore no froth on the milk - still heating ok just no froth at the top of cup !!! any suggestions please. So far I've removed the disk at the bottom and cleaned the cup and Disk - no improvement it looks like to me the magnetic follower in the base has slowed DOWN (not rotating fast enough) so still no froth. I gave it 4 stars when it was new great frothier then but not now.

I went to the Good Guys and asked for the "best" milk frother. They recommended the Sunbeam Cafe Creamy. It is next to useless. Takes a very long time and the quality of the milk creaminess and froth is appalling. I am going to throw this one out and look for something else that works!.

Tried it for once its not strong enough and the froth isnt the best, easy to clean and maintain, found it easy to use and user friendly but have tried better milk frothers than this one i think all new ones arent as good as old ones, good value for the money but!