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Suncorp Clear Options Platinum

Suncorp Clear Options Platinum

2.2 from 13 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Suncorp

Pros

100,000 Bonus Points on offer
Earn 1.25 Rewards points per dollar spent
Complimentary International Travel Insurance and Extended Warranty Insurance

Cons

$129 Annual Fee
3.4% International Transaction Fee
Balance Transfer Rate reverts to high Cash Advance Rate of 21.99% after 14 months

Details

CategoryFrequent Flyer & Travel Credit Cards, Balance Transfer Credit Cards and Rewards Credit Cards
Card TypeVisa
BenefitsComplimentary Travel Insurance, Introductory Interest Rate, Reduced First Year Annual Fee and Sign-Up Bonus Points Offer
Minimum Credit Limit $6,000.00
Maximum Credit Limit $30,000.00
Rewards ProgramSuncorp Rewards
Points Earn Rate 1.25 points per $1
Points Conditions
  • 1.25 Rewards points per $1 spent
Contactless PaymentsApple Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate20.74% p.a.
Cash Advance Fee3.5%
Late Payment Fee$30.00
Annual Fee$129.00 p.a.
Foreign Transaction Fee 3.4%
Interest Free Period 55 days
Cash Advance Rate21.99% p.a.
Introductory Offers
Sign-Up Bonus

Receive 100,000 bonus Suncorp Credit Card Rewards Points when you spend $3,000 within the first 90 days from approval.

Release date
Visit official website

Reviews

2.2
13 reviews
  • Transparency
    2.7 (11)
  • Customer Service
    2.4 (11)
  • Rates and Fees
    2.8 (12)
  • Rewards
    2.7 (11)
  • Online Experience
    2.3 (12)
  • Application Process
    2.7 (11)
Previous
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Trent
TrentSouth East Queensland, QLD
  • 7 reviews
  • 1 like

Transactions disputed but never did anything about them.

published

Disputed transactions on card, card was cancelled but nothing further done and now won’t don’t anything about $200+ amount.
They don’t care one bit. Avoid as what they said was lies.

Transparency
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

Very poor experience - would not use Suncorp based on this experience

published

Extremely poor user experience, high levels of administration, weren't allowed to access internet banking for the supplementary cardholder due to an internal Suncorp error, highly delayed transaction information, clunky online user experience, multiple administrative delays up-front on application. Customer Call Centre also led to a terrible experience (19/10/21 11:35). Would not use Suncorp again.

Transparency
2/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!
Maddy
MaddySydney Surrounds, NSW
  • 6 reviews

No Applepay - way behind the times

published

This card does NOT support ApplePay (even though this site lists it as supporting Apple Pay and Suncorp's debit card supports apple pay) - it is so far behind the times, it's ridiculous. They need to get their technology up to speed!

Transparency
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!
Mike
MikeSouth East Queensland, QLD

No Google Pay or Apple Pay

published

Card works but Suncorp are way behind the times with technology. No Google Pay or Apple Pay. You can't even see the card in the great Suncorp App. You have to download another crappy banking App to see your balance.

I'm going to get another credit card.

Transparency
3/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!
Frequent Flyer & Travel Credit Cards

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Yvonne
YvonneSouth East Queensland, QLD
  • 6 reviews
  • 1 like

never had the issues with other credit cards

published

Have used credit card for more than 20 years and never had the same problems as Suncorp credit card. We applied the cards due to change the home loan to Suncorp, so many troubles since applying. Asked the documents again and again when we already got home loan approved.

Then, we found the weird interest, and its for cash in advance, and we never used cash in advance. Called them, and then they said its sellers' problem, which is not at all. We still try to call them, and just no one pick the phone or transfer your call to somewhere else.

We really consider to get rid of this card and apply other one.

Transparency
3/5
Customer Service
1/5
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Peter
PeterSouth East Queensland, QLD
  • 5 reviews
  • 6 likes

No Apple Pay no Google Pay!

published

No Apple Pay no Google Pay! It’s almost 2021 and this feature still does not exist. Just ridiculous! Don’t bother.
Yet description in product review still says it has these features.

Rewards
2/5
Online Experience
2/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
AJT
AJTQueensland

Beware this card is actually Citi NOT Suncorp

published

BEWARE - This is actually citi in disguise - Citi has poor customer service, they rely on a computer algorithm to determine credit limit. Poor communication. Lengthy delays and no real accountability or answers. They provide generic email correspondence. Sad that Suncorp a company which has generally high levels of customer service would rely on such a substandard organisation (Citi) to provide credit. They can't even get with the digital age and use Apple Pay - yet Suncorp's own cards do (go figure).

Transparency
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

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koolala
koolalaQLD, 4000
  • 14 reviews
  • 14 likes

works fine 99% of the time

published

It works fine 99% of the time as any other cards do. However, as far as I know, beware Suncorp's credit card is actually issued and managed by Citibank, so when you have problem or request, there might be delay, and of course Citibank in background has no motivation to try to make Suncorp's customer happy, for example Suncorp's own debit card has Apple Pay, Citi' own credit card has Apple Pay, but Citi managed Suncorp credit card ,has nothing in 2019. Anyway, time to leave for good.

Transparency
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
aussiewill
aussiewillQLD, 4350
  • 7 reviews
  • Verified

An average card

published

The points are ok but this card is from CitiCorp so you don't get points on govt transactions. Card is not compatible with apple pay but does work with samsung pay. There is limited access to the card features in the suncorp app.

Transparency
3/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Frequent Flyer & Travel Credit Cards

Find out how Suncorp Clear Options Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

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KPoss
KPossGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Great product with nice perks!

published
Transparency
4/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

High interest rate

published

I was offered this card as part of my homeloan package. The interest is very high, although there are interest free days, so I avoid using unless required. The points can be redeemed for flybuys which I like

Transparency
4/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!
cdbstock
cdbstockSouth East Queensland, QLD
  • 4 reviews
  • 3 likes

A good credit card

published

changed from a Citi card to this as my dispute with Citi went nowhere
my experience with Suncorp has been excellent- rewards are good
I see the 4 major banks as un-trustworthy
I support Suncorp Bank as it has Queensland roots

Rates and Fees
5/5
Rewards
5/5
Similar opinion? Write a review on ProductReview.com.au!
Frequent Flyer & Travel Credit Cards

Find out how Suncorp Clear Options Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Tim M
Tim MSydney
  • 9 reviews
  • 3 likes

Basic rewards program, no real benefits.

published
Transparency
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Carol A
Carol Aasked

I am interested in using the travel insurance option that come with this card. Has anyone used the travel insurance for their overseas trips and if so did it meet all expectations?

No answers

Get an answer from our members and Suncorp representatives

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