??!
1 photo
Suncorp Clear Options Platinum

Suncorp Clear Options Platinum

3.1 from 7 reviews

Pros

  • Discounted $49 Annual Fee for your first year ($129 thereafter)

  • 0% p.a. for 14 months on Purchases or Balance Transfers

  • Earn 1.25 Rewards points per dollar spent

  • Complimentary International Travel Insurance and Extended Warranty Insurance

Cons

  • 3.4% International Transaction Fee

  • Balance Transfer Rate reverts to high Cash Advance Rate of 21.99% after 14 months

Reviews

3.1

7 reviews
5
(1)
4
(1)
3
(4)
2
(0)
1
(1)
Previous
Next
AJT

AJTQueensland

Beware this card is actually Citi NOT Suncorp

published

BEWARE - This is actually citi in disguise - Citi has poor customer service, they rely on a computer algorithm to determine credit limit. Poor communication. Lengthy delays and no real accountability or answers. They provide generic email correspondence. Sad that Suncorp a company which has generally high levels of customer service would rely on such a substandard organisation (Citi) to provide credit. They can't even get with the digital age and use Apple Pay - yet Suncorp's own cards do (go figure).

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateDecember 2019
Main Point of ContactOnline
See all answers
koolala

koolalaQLD, 4000

  • 14 reviews

works fine 99% of the time

published

It works fine 99% of the time as any other cards do. However, as far as I know, beware Suncorp's credit card is actually issued and managed by Citibank, so when you have problem or request, there might be delay, and of course Citibank in background has no motivation to try to make Suncorp's customer happy, for example Suncorp's own debit card has Apple Pay, Citi' own credit card has Apple Pay, but Citi managed Suncorp credit card ,has nothing in 2019. Anyway, time to leave for good.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Card Start DateDecember 2013
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
See all answers
aussiewill

aussiewillQLD, 4350

  • 7 reviews
  • Verified customer

An average card

published

The points are ok but this card is from CitiCorp so you don't get points on govt transactions. Card is not compatible with apple pay but does work with samsung pay. There is limited access to the card features in the suncorp app.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateJuly 2018
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
See all answers

The reviewer stated that an incentive was offered for this review

Frequent Flyer & Travel Credit Cards

Find out how Suncorp Clear Options Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
KPoss

KPossGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Great product with nice perks!

published
Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Special Purchases
See all answers

The reviewer stated that an incentive was offered for this review

High interest rate

published

I was offered this card as part of my homeloan package. The interest is very high, although there are interest free days, so I avoid using unless required. The points can be redeemed for flybuys which I like

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJuly 2016
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers
cdbstock

cdbstockSouth East Queensland, QLD

  • 4 reviews
  • 1 like

A good credit card

published

changed from a Citi card to this as my dispute with Citi went nowhere
my experience with Suncorp has been excellent- rewards are good
I see the 4 major banks as un-trustworthy
I support Suncorp Bank as it has Queensland roots

Rates and Fees
Rewards
Application Process
Card Start DateAugust 2016
See all answers
Tim M

Tim MSydney

  • 8 reviews
  • 2 likes

Basic rewards program, no real benefits.

published
Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateNovember 2018
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
See all answers

Questions & Answers

Carol A

Carol Aasked

I am interested in using the travel insurance option that come with this card. Has anyone used the travel insurance for their overseas trips and if so did it meet all expectations?

No answers

Get an answer from our members and Suncorp representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.