??!
7 photos
Sunland Phoenix

Reviews

3.3

6 reviews
5
(2)
4
(0)
3
(2)
2
(2)
1
(0)
    Previous
    Next

    Great Australia Dream Maker

    published

    A truely off road with all the luxuries it will follow you wherever you wish to go ,also great on the black top very stable and safe sure glad it’s ours

    Poor communication

    published

    Have an older 2010 Patriot.Wanted to get some extra bits installed inc camera,etc..Despite phone calls and being assured quotes would be sent.not a word or call from them..Very poor customer lack of communication..Had to take my Sunland Patriot to another service centre for work to be done.

    Floor PlanPatriot

    Poor structural

    published
    Caravans

    Find out how Sunland Phoenix compares to other Caravans

    Know better, choose better.

    Compare all

    Four years on.

    published

    Cannot speak more highly for my Sunland PatriotSel Caravan

    published
    Woggy

    WoggyMelbourne

    The chassis design is very poor. Sunland expect the floor to act as the chassis.

    published

    Questions & Answers

    Kimberley2016

    Kimberley2016asked

    Sunland Phoenix

    We have a Sunland Patriot that we have purchased second hand. We think that it is a late 2017 model as we have met other Patriot owners on the road that own early 2017 models and their vans differ slightly from ours, i.e. stickers are different, fridge is different and the ensuite layout is slightly different. We have 3 solar panels with a large inverter and 2 X 200 Ah lithium batteries (24 V). We are doubtful that the batteries are charging when traveling and wonder if it is an issue with the 12 V system of the tow car and the 24 V system of the van. Also, the inverter "hunts" - that is, it runs for a few seconds when it is not in use and then stops again. We expect this is unnecessarily using battery power. Also, the mounting system for the large inverter is quite inadequate. We have had the inverter's mounting plate become dislodged twice. On one occasion the panel holding the inverter rested on heavy power cables, causing them to short out. This caused a short and low volts to the DSC sway control unit, which in turn stopped working, causing the wheels to lock up. The problem with the inverter was discovered only after the suspension stopped forward motion. Can anyone suggest a caravan service agent in Melbourne that may be able to sort out our issues?

    2 answers
    Sandra Williams
    Sandra Williams

    Why don't you contact the manufacturer as they have a 3 year warranty and they advertise the fact the it is transferable.

    Kimberley2016
    Kimberley2016

    No joy there at this time.

    Snowline

    Snowlineasked

    Sunland Phoenix

    We own a sunland patriot selx and are having a lot of trouble losing charge in our lithium batteries even though the sun is shining and we have 3 solar panels which should be charging continually. After 3 days of free camping we find our batteries completely flat even though we have sat by the campfire with all lights off and used gas stove for cooking Does this happen to anyone else or does anyone have any idea what this frustrating problem might be. Regards Ken and Mary

    8 answers
    Woggy
    Woggy

    Hi Ken and Mary, we also had a similar problem that you have described you have with your van. We have had our Powertech solar controller replaced for the third time. What type of solar controller do you have? Regards Robert

    Woggy
    Woggy

    I forgot to mention our controller is is rated for 30 Amps. We have 3 x 200 watt, 24 volt solar panels which can on rare occasions produce 30 Amps+ on a good day so I believe the problem is that the solar controller is on its limit which causes damage to the controller. I put a multimeter over the incoming terminals on the controller from the solar panels which showed there was very low Volts which led to me believe there was a problem with my panels. I disconnected the two incoming cables from the controller and etablished that the panels where working ok so that proved there was an issue with the controller which I replaced with a new one and touch wood haven't looked back since.

    JohnGibbo516
    JohnGibbo516

    Hi Ken and Mary. We have the same van as you and had the same problem. Despite being as careful as you say you are. Without going through all the detail and frustration with you, the problem was in the Solar Isolation switch which is located overhead in the en suite. It was easily assessed and identified by an auto electrician and was subsequently replaced by Sunland. Problem fixed. The function of switch, as far as I know, is to prevent solar power getting into the system when the system is being worked on, so it is not a switch that you would use during normal operation of the van. Any resistance in the switch prevents proper charging of the batteries.

    Macca

    Maccaasked

    Sunland Phoenix

    Has anyone got a Truma Saphire Air conditioner in their van and are you happy with it performance??

    3 answers
    Woggy
    Woggy

    Sorry Macca we have a Dometic

    Macca
    Macca

    Sorry... meant to say Truma saphire ducted air conditioner

    Ron
    Ron

    Probably not what your after but we dumped the standard Dometic fitted by Sunland and fitted a Truma Aventa because the Dometic was useless. The Truma is better

    Get an answer from our members

    ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.