Sunshine Loans
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Helped me out when I needed that suport,very easy and got me out of very tight spots Show details · 1
Sunshine loans are very good and they are very nice people – I have had 7 loans through Sunshine. And I have to say they are very good and nice people.I have never had any problems or issues with them, when everyone else turns you down Sunshine will always be there for you. Thanks to all the great people who work at Sunshine Loans Thank you ,Donald Mitchell in Abilene Texas. Show details
At first, good and seemingly willing to help you out...then boom they show their shark fins – I applied for a 1 thousand dollar loan of which I have been paying every fortnight on the dot without failure. My bank account has never since opening it at 17 years old been overdrawn before but because I Miscalculated my account balance on the day a repayment was due, only by about $50 mind you... Need to transactions of $110 each went through… Read more
but the second one was bounced back to my bank and suddenly my account balance was thrown into an overdrawn amount of $220-despite the first payment of $110 successfully going through it was considered the two payments as one whole payment and if one didn’t get thru the two of them will show as an overdraw. Its crap. Then, showing how considerate they are of my situation they send me a happy little email with a link attached offering me a chance to apply for a smaller loan to help me out and pay them their money, can you actually believe that!!! So in the end I have now got only $180 in my bank account to get me through the week bcos when my pay of $404 came thru today, a good chunk of it didn’t even see my account as it was taken out for the repayment that bounced a few days ago. Now I get that you need to get the money any way possible when a customer repayment bounces or whatever, but you are very aware that every person is just trying to live thru a colossal time right now, so what would have been a better thing to do would have been to maybe contact myself thru a human written email or a phone call or text message, that doesn’t give me a link to dig a bigger hole for myself or leave me high and dry once my account has some cash in it. Hello Evelyn, we have seen that you have paid one of your repayments but unfortunately the second has bounced back due to insufficient funds in your account. We have seen your impeccable bank history and so wish to extend the option of explaining to us why it didn’t go thru and discuss when the next available time you will be able to pay this off. And I would’ve immediately said I can ask to borrow the outstanding amount from my mum and the outstanding amount will be paid out within 24 hours. But you sent me a message saying that it didn’t go thru, we are charging you an extra $35 fee on top of what’s owed plus don’t forget my bank charging me an overdraw fee of $15...like crap, you are meant to be human being with compassion and understanding-you have a name as sharks, but you’re all really just a bunch of scavenging vultures. Sorry to be really honest but I’m angry bcos I never got to explain to you and you take the time to try resolve a hard situation from becoming dire. No offence but crap you.
Positive reviews
They have an easy online application and fast delivery of funds. The customer service was helpful and changed my contract at my request to align with my pay day. I have used them twice now and would thoroughly recommend. Show details · 1
Sunshine Loans are fantastic, easy to deal with, quick and easy application and instant funds transfer once application is complete and approved, highly recommend if you are after a short term loan A+ Show details · 1
Fantastic company to get a loan through. Fast and easy online application process and funds are instantly in your account after approval and signing. 10/10 highly recommend Show details · 1
Negative reviews
I missed one payment and now they are sending it in to put in collections. They are down right rude and wouldn't even discuss any options. I am on a fixed income. Do not use this company. Show details
Not happy – Review for Sunshine Loan I had a frustrating experience with Sunshine Loan. They consistently declined my applications without any explanation, which felt very unprofessional. After being rejected, I received marketing emails encouraging me to apply again, which was misleading. Save your time and look elsewhere.
We’re sorry we couldn’t help you this time,… Read more
Disappointing Loan Decision Despite 5-Year Loyal Repayment History – I am thoroughly disappointed with Sunshine Loans' decision to decline my recent application, especially after a 5-year history of loyalty and flawless repayments, even with the excessively high interest and fees that Sunshine Loans charges. Despite paying these fees without delay and successfully managing multiple substantial loans in the past… Read more
year alone, Sunshine Loans now refuses my application without due consideration of my long-term track record. I find it unacceptable that Sunshine Loans hides behind a generic "responsible lending" policy without genuinely factoring in a customer's repayment history and loyalty. Given my proven ability to handle the financial commitment, even at the high rates Sunshine Loans profits from, declining my application under the blanket excuse of "responsible lending" feels dismissive and disconnected from my actual risk profile. As a long-standing, loyal customer, I expected far better than a canned response or a "rigorous assessment" that completely ignores a stellar repayment record. There are plenty of other lenders who take genuine loyalty and consistent reliability into account. Moving forward, I am ready to explore other lenders who truly support their clients instead of hiding behind policy, particularly when their customers have shown continued responsibility and commitment. Sunshine Loans’ approach here has made it clear that they are unwilling to back their most reliable clients, and I am deeply disappointed by this lack of support.
We apologise for the inconvenience; we understand… Read more (+1 reply)
Recent reviews
A quick and easy process. Very reasonable repayments. Easy to understand the 'fine print'. Up front and honest.regarding policy. Felt very unjudgemental. No hidden fees, everything is very clear, no nasty surprises. Show details · 1
I recommand anyone who is going through hard times with financial , should try sunshine loans. The staff are very friendly and the loans get approve in minutes and as well as deposit of money. Show reply
By far the easiest to work with......everything on line and prompt......friendly staff if you need to call.....quick and easy process and funds transferred straight away.....Will definately use you guys again Show details · 1
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Gave me a chance we other providers wouldn't. Clear and honest about their loans and the polices. Definitely will recommend to family and friends. Definitely will use again in the future Show reply
Over the past year, I faced significant challenges and hardships while navigating life as a single person. During this difficult time, Sunshine Loan provided me with invaluable professional assistance and understanding of my situation. As someone who is responsible to both the people and businesses in my life, I want to express my gratitude for… Read more · 1
the support I received.
Staying connected with Sunshine Loan has been essential for me, and regardless of the circumstances—good or bad—I truly appreciate their help. I am honest in my reflections on my experiences, and I want to thank them once again for being there and guiding me forward.
In my opinion, Sunshine Loan is a company that truly deserves recognition for their amazing customer care. Well done!
No loyalty to continuing customers – I have used Sunshine Loans for a small loan three times now, and I have paid them all off on time without any issues. The interest rate of the loans is very high and if I wasn't in a desperate situation I would not have used them. I am now in a slightly better situation financially, as I have paid off a long term loan that was costing me… Read more
$240/fortnight, and now have more money left over each pay week. I applied for a loan as I need to buy something urgently that I don't have the time to save for it (which was my original plan), and I was declined today because I owe another company $130 which I have an agreed payment plan with them for the next two pays. I can pay it off in full if I wish, but I wanted to save some money into an account as well, to build up a savings history. I am pretty upset with Sunshine Loans as I've been a loyal client, and have a successful payment history. Up until now they practical begged me to take a loan with them, I would receive messages asking me why I've not accepted their loan contract etc. If you want to have a loan with a loyal company I don't suggest using them, they are also extremely unflexible with payments, if you did fall behind. I will no longer be using them, which saddens me as they were the only loan I could get due to a previous bad credit history. You would think that in a time when cost of living is high, they would be more willing to bend, they're reasoning for declining me is ridiculous - one outstanding tiny amount owed to a company - after paying off a large loan with another company...ridiculous.
Financial hardships – Sunshine loans are not for everyone as their interest rate is very high, but if you are in need and are willing to pay for the service, I would recommend Sunshine loans for the people who work with the company. They are delightful. Karen Show details
Previously very good, not anymore – Have been very good in the past but customer service has dropped dramatically. I have had at least 6 loans in the past and even though they have all been paid back without issue and my situation hasn’t changed a have been refused 3 times with no explanation .Every time I get an email to rate my satisfaction from them the link conveniently never works Show details
Hi Jo, we’re sorry we couldn’t help you this time.… Read more
Fraudulent company – After you give them your bank account number and log in information they ask for your debit card number. Then say you are declined. Soon after they will drain your bank account. Do not give them your information. It is not a legitimate company
Hi Sue, we are sorry to hear that happened to you,… Read more
Shine a little...Sunshine Loans – Sunshine Loans I just lost my job and I am on my very last payment and due to having to wait so many weeks for Centrelink and the payment going into my account on a different day.. I am sure I let Sunshine Loans know of my circumstances but my repayments have continued to be drawn I wasn't too upset about and was like "oh well" no $ for… Read more
food or transport but debts are paid so I'll just have to walk the 11km into Caboolture from my house as there is no public transport out here and cabs cost $45/50 to town and have hitch hiked to get into town for an appointment or if its get on dark I'm 50yrs old and I just want to say I don't be grudge anyone from having all there ducks in a row.. I just feel no matter what service or business just anything in general nobody wants to actually be personable you know just to be treated like you exist and are the reason some people can put food on the table and drive there air condition car and pay there loans and bills I might be in a bit of a bind ATM but it's not forever and just let me say that no-one is immune from trying times.. vulnerablity is a very fragile thing and at the end of the day everyone wants to wake to another.. some people I see are not saying very favourable things about yr service I too am a return customer and would be happy to use your services again... now your company is saying it's the government.. surely there is an alternative or something you could look at to accommodate your loyal customers because what I read if I hadn't got a loan with you already I would not choose you based on the reviews and in relation to how you would see me..sorry Sunshine Loans I have faith in you.., Stand up for your customers. Because we want to support you! ☀️✌️Fi
Outstanding Customer Service – Always fast response to enquiries, never leave you hanging. Excellent customer service, a company that goes above and beyond to help you. Show details
Don't waste your time – I've successfully paid off 2 previous loans and I got rejected. Don't waste your time, since the loan criteria has changed theres no options for bad credit loans even if you have successfully been a customer previously. Show details
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Crap service with Sunshine Loams – Don't use this service that keep taking money outta your account even after you pay off your loan I'd rather shoot my self in the head than use these wnkers again thanks for nothing Show details
We do not take additional funds once the loan is… Read more
Do m not get a loan from these people – In the end I payed over $600 in interest and fees and for missing out on 1 payment they charge you $20 per week I suggest that you never go with this company they are absolute people with no shame.....
Absolutely couldn't ask for a easier and simple way to apply. by far the best place I've found. Best rates to pay back – Absolutely hassle free and easy to deal with always friendly Show details
Awesome experience – Very good lender. Never been disappointed with the services. Always helped when in need. Staff is very helpful always . And always cooperate when you can't afford a repayment. You need to communicate to them timely and they plan for you. Amazing . Have been regular for long time. Thank you for always there. Keep up the good work. Thanks.
Sunshine loans are scammers!! – Please do not go through sunshine loans. We have and they are scammers. We pay on time every week. They take they payment then send it back and charge us a late fee. Have done this every week and we have bankstatements to prove it. We have contacted fair trading and a current affair. Please contact them if they have done the same to you keep all… Read more
your evidence!!! Lets get it stopped!! They are scammers be aware please!!!!!!! Dont let them dothe same to you!!
A company who realise that expenses come up when you don't always have sufficent funds – The staff at Sunshine Loans are brilliant, helpful and easy to deal with. Show details · 2
Terrible company – Avoid this company. I've had three loans and paid them off on time but declined for new loan ever since. Applied yesterday and got declined with no reason and I can definitely afford to pay it back. Pathetic company
Hi Tracy, we’re very sorry we couldn’t help you… Read more
Waste time – They declined me for small amounts!! I haven’t any issue with any other lenders before, i have regular income with full time job as well but my application was declined. I wish to give them 0 stat but this option not available in rating system. How come someone with $6000 reject for small amount loan? Show details
Hi Amir, we’re very sorry we couldn’t help you… Read more
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can’t wait to see what the reply comment says-no doubt will be full of happy shiny empathetic… Read more (+3 replies)