Superlift Garage Door Openers

Superlift NSW – I live in south west Sydney and my experience with Superlift was absolutely great. I have no affiliation with this company but believe in giving credit where credit is due. Special thanks to Mathew from Superlift who attended and also to Alex from Advanced Garaged Door Systems Sydney

Very poor product, poor customer service – We got an electric garage door opener installed 5 months ago which we received two remote controls with, after five months both remotes stopped working, We decided to replace the batteries and opened the remotes up, both of them were severely rusted inside. We rang the supplier at Perth super lift he accused us of putting both sets of car keys and remotes in the washing machine and said there’s nothing he can do. He said if we wanted the get any new remotes of him then we should go to consumer protection and see what they say. I sent him photos and he said that looking at the remotes they don’t look like they would work from day 1 and that he thought they looked second hand. I was disgruntled by his response of false accusation., he said I was acting suspicious because I was disgruntled about paying all that money and for them to break so soon. The professionalism from this company is very poor also the way we were accused and spoken to. And also saying that his own product from day 1 didn’t look like they would have lasted. I would stay well clear if you don’t want to be spending extra money.