Thanks Raymond from the Macgregor store for all your help choosing the right doors.very professional and smooth service.
They look amazing in each area
Thank you to Todd for doing a wonderful job hanging them and what a great tradesman you are.
Once again we chose Doors Plus Sefton Park store to replace an external door and once again we received excellent service and a quality product. Sal goes above and beyond when it comes to service and the installation was perfect. Very happy with the outcome
Great experience, great product...
Thank you Jordan (sales) and Joel ( installer), both were so helpful and nice.
I bought an exterior door on sale from the online catalogue, everything was discussed over the phone and when installed it was perfect for my reno, I couldn't be happier with my experience with Gosford Doors plus.
Nice product,great installer
Because I had a Specialists appointment Ian went out of his way to get to me early enough so the door could be installed before I had to leave.He was quick & efficient & a hell of a nice bloke & tradesman.The door was exactly what I wanted. Couldn't be happier
Poor customer service
Doors plus St. Peters
What a joke
They installed an exterior toilet door and never informed us that it needed an awning for warranty purposes
The door swelled within 1 year
It took forever to get through to them
And eventually they said they would exchange only if we installed and awning
Terrible service. Poor product
I recently purchased from Doors Plus. We had problems from the time it was installed. The locking mechanism is the problem. Initially it wouldnt lock, that was rectified after 2 weeks. Now the lock is playing up again. We initially were locked out of the house due to being unable to unlock the screen door from the outside. We entered the house (through another door) and after fiddling around with the lock eventually unlocked it. It seemed to be ok but then it wouldnt lock! We got it working but decided we wouldnt lock it again until we had gott...en it looked at. I inadvertently locked it automatically when I came through the door an hour later but then couldnt unlock it again! This issue presents a danger to my family. In the event of a fire the door may or may not be able to be opened. This risk is unacceptable and I want the door removed and a full refund immediately. I will NEVER use Doors Plus again. This isnt the only issue weve had, this is just the one that could potentially kill us. UPDATE: no contact from the company although I believe they are in receipt of my complaint. More problems have now arisen, the bottom triple lock catches adding to the problems unlocking the door. Part of the locking mechanism doesnt retract as it should so now the paintwork on the door jamb is damaged.
Excellent quality and service
The Canberra staff were very personable and assisted me in getting exactly what I wanted for the door. The quality of the door was incredible and looked amazing once it was put in. I am so happy with it!
My new door is just what I wanted
I was extremely happy with the carpenter who installed my new door. The door lets in lots of light and I am really happy with the result and it has made such a difference to the entry of my house.
not recommended at all
poor customer service who promised to return the call to solve the problem and never do so, ended up calling them again to sort out the issues and repeating myself.
poor quality - used the deadlock provided by Doors Plus and failed twice, causing more trouble to contact them again to get it fix
Fantastic, professional and friendly people in Doors Plus, Balcatta. Really helpful in the showroom. Great price, got door fitted the next day and all mess was cleaned up. I highly recommend these guys as they made it so easy and we are very happy with our new door.
What a great job
Our tradie rang the night before and turned up when he said he would. I was well impressed with the young guys work. I really expected to have to do something myself when the job was finished to tidy up in some way but there was nothing to do. I cant recommend Doors Plus highly enough.
Satisfaction Plus, No Fuss!
My recent purchase of quality timber front and back doors from Doors Plus Fyshwick was excellent. The customer service delivered by James was professional and efficient. He demonstrated great product knowledge, he answered all of my questions and offered valuable suggestions for the types of doors that would be suitable. James' suggestions were spot on - the doors look fabulous! George the tradesman installed the doors perfectly and he invested a great deal of time to achieve this.
Thank you to all at Doors Plus.
Worst experience. Bifold took 6 weeks to arrive in store, when told 4 weeks maximum. Found damage to door and runner when unpackaged it at home to install. Returned to store for refund which took 3 weeks to receive after many phone calls to chase refund up.
Bought superior door from Bunnings at a much cheaper price. Only took 2 weeks to arrive in store.
Very happy customer!
Very pleased with service at Doors Plus Cannington. Installer was top rate. Workmanship was excellent. All mess cleared up. He also gave useful tips on how to treat new door after he had finished.
Shameful and pathetic Service
Installer damages the existing wooden frame, of both doors, didn’t fit the top part of both doors properly and there are some aluminium installed in unsafely manner, a number of gaps and unprofessional way of applying Glue at many places. The list keep going on. Pathetic customer service
Excellent Service from Showroom to Installation
My first time experience with Doors Plus was excellent, from the sales guy to the guy who installed the door. My back door looks awesome, thanks everyone, great customer service.
Would like to leave less than 1 star rating
Really bad service. Only one salesperson and they were on the phone for a good 15 minutes while we had to wait. Decided on door and asked 3 times for the price of installation and each time given a price but once given our invoice the price was just for delivery and installation was extra. We know why he was never straight forward on the installation price, because it's exorbitant. We would have cancelled our order but really needed the door. Would never deal with again!
Had order messed up twice waited 6months to have doors completed. Chip in bottom of one door was told what do you expect when doors are cut just paint it also screw in one catch has broken off . Geelong doors loads of fuss never again.
- ‹ Prev
- Next ›
Questions & Answers
I have bought a single exterior door and dressings but need someone to put it together and install. Would this be a service DP offer?
I would like information on buying a stable door for a house.
doors p.Doors Plus
Thanks for your enquiry
Are you after internal sliding Barn doors?
We've just purchased a Guardian two-in-one door in unsealed, solid timber. To best seal and protect the timber from the weather, how do we paint the internal timber face behind the security mesh? Is there way to remove the security mesh? thanks.
doors p.Doors Plus
Thanks for sending through your feedback.
Donna – Please note, any “raw looking timber” behind the screen section is all sealed prior to installing the screen door section.
We use a clear varnish or sealant hence why it does look raw however I can assure you it Is sealed prior to constructing the door.
The reason we do not use a coloured sealant is because we cannot determine what colour each customer will paint the door and in order to prevent
colours clashing we use a clear varnish/sealant.
Hope this helps.
Gus @ customer service
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.