From the moment I sent my first email regarding an issue with my front door I received a response within minutes. Had several follow up calls confirming a time for service and updates to ensure I would be home. Dan and Dan were then able to come out 2 days earlier then planned. Super friendly and efficient - highly recommend!

Staff were easy to deal with, products work as they should. Problems were solved ASAP when we needed them to be. Would recommend to anyone looking at changing window fittings and doors.

Our house is nearing 2 years old not happy with the result.
Have been calling them since Late January 2020 all they need is more pictures still no result. Acknowledge Corina Virus delay however whenever i call them all they say is Mgmt is reviewing pictures. Possibly waiting for the window to rot- as during heavy rains water and moisture seeps through.

The service from Jacqui O'Neil was exemplary. She followed up my order from start to finish. Very helpful right from the start, very efficient staff member, certainly a pleasure to deal with

Recently built and A&L for our windows/doors and we've been happy all round with their service.
The boys came to install some screen doors, they were awesome and took time to take care of another window issue without hesitation. Thanks Daniel & Erick for everything!

Firstly just want to say our job from A&L was only a small job in the scheme things but was a seamless process from your team.
Our dealings were with Lorna and she was tremendous to deal with. Polite, thourough and obviously knows her job inside and out. She is a great asset to your team.
To add to that the installer was also a pleasure to deal with and did a wonderful job.
We are really happy. Great work all round by A&L.

Can't say enough about Simon at A&L Windows. Simon came out to inspect a problem with our sliding windows and fixed them fantastically. Simon also explained how to alleviate future problems. Fantastic, professional service throughout.

Can’t say enough about Laura at A&L windows. Laura was so polite and professional when I needed to find the winder for our 10yr old windows. She had found them and had them in the post within an hour of my phone call. I received them in two days and can’t thank her enough. A wonderful company to do business with.

Daniel fitted out our palmview house then returned to fit a security door.The door settled and was catching so he returned and corrected the issue.Polite / prompt and very professional in his apraoach.Thanks mate.

I had Corey & neville at my house today to fix some issues with our bifold doors, they were very friendly and had great knowledge of products, were able to fix the issues easily. Very pleased to have these gentleman onsite.

We had our boutique stacker sliding door installed today...Nev and Jordon were fabulous...not only does the door look great but they asked us questions to make sure it was going to be installed correctly for our flooring and gave us a run down of the door as the door is large and heavy...thanks Alan & Teena Teague

Great customer service and support when requesting spare parts / Window Locks at QLD Branch
parts sent out promptly will definitely use again.

Thank you A&L Windows for all your help
Larry

A L Windows deal with our whole conpany, east coast , and the help and service from the respective area reps , is fantastic , the girls are always willing to help and speed things up if they can special mention to our rep KM .
the service techs are really good too and if you need something done urgent , nothing is a problem
espescially when time frames are tight

Well done A L

Nev and Erik did a superb job of installing fly screens to 3 sets of doors. I found there details on the Windows frames.
Prompt delivery and communication.
Price was competitive too.
Would definately recommend this business.
Good job.

Just finished building a home and had a few issues with the Laundry sliding door. When A&L was contacted, they had a representative named Daniel come out within a few days to replace the whole door including to remember we had a doggy door installed with it. Thanks for the great service Daniel, very happy!

Just wanted to say a BIG thanks to Lorainne and her service team at A&L windows. Speedy response to my window issue, giving great advice and service of the highest quality!

Thanks for coming out today Michael and completing our requests it is greatly appreciated.

Thanks also for giving us a heads up on the ins and outs of the windows installed in our home too, great product knowledge and information.

Good to see workers taking pride in their work and going that one step above what is required to do well done.

The installation team (Nev and Corey) arrived on time, completed the job very efficiently, provided valuable advice on all questions asked, was very polite, professional and did the job maintaining the required social distances (COVID-19 mandatory requirement these day). We are ordering additional items as we were very happy with price, quality of the product and execution of installation.

Through changes of ownership of our house the window keys were lost. Jenny from the Staplyton store was polite and in a very short while had replacements to us. She hunted through the records to find the key we needed quickly.

Final service of our bifold doors and the tech was able to close out some ongoing concerns. Very happy with the tech and the fact our doors are now complete. Thank you