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Magnetite

Magnetite

 Verifiedmagnetite.com.au
Magnetite
4.8

377 reviews

Positive vs Negative
94%6%
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Customer Service
4.8
Timeliness
4.5
Job Satisfaction ?
4.8
Rates and Fees
4.3
Product Quality
4.8
Products work effectively
Professional customer service
Punctual, courteous technicians
377 reviews
5 Viv  · Really good result and excellent organisation from quote to installation
5 victor73  · Great work, Magnetite team! Special thanks Lenny and Kaz. Very happy.
5 Greg MacGregor  · They worked with me for an appropriate installation date. Installers were neat and tidy.
5 Duncan M.  · Great experience – Friendly quality fast installation looks and works better than expected.
5 Anita F  · Very happy customer – Excellent service from start to finish and the new windows have greatly enhanced my flat.
5 Casey  · Would reccomend – Very knowledgeable and did a great job! They cleaned up afterwards and made sure I was happy with everything before leaving.

Reviews with attachments

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Alex H.
Alex H.NSW2 posts
  Fair Incentive Verified

Magnetite gave me my Zen space – In 2024, moved into a lovely Retirement Unit in St Ives. The only catch was it was very near to Mona Vale Rd (6-lane heavy vehicle and traffic route). Having used Magnetite before in my previous unit, I thought I’d ask what they could do here for sound mitigation. They came, they measured, they (very reasonably) quoted, they ordered and then… Read more ·  1

installed. Picture shown is main living area/balcony windows done with a very clever arrangement of Magnetite perspex panels (including sliding panel). I also had bedrooms done with SoundBlock glass sliding windows. They did an excellent job and had to make adjustments on the fly during install. All team members were skilled, polite and conscientious. The living room windows shown were asymmetrical due to sloppy 80’s builds that were common and they just dealt with it without complaint. The results for noise deadening were better than I expected. The retro-fit, additional glazing system has a much bigger cavity than double-glazing and works MUCH better against low rumbly noise in my experience. Have had several Village residents come to inspect, walking away impressed with the install quality and noise results. The only down side was the long 3-month wait for the install team BUT that can also be viewed as a positive. They have so much demand for their work! Highly recommend Magnetite unreservedly.

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Pawel M.
Pawel M.
  Fair Incentive Verified

Great product and service – Fantastic product and service. We installed 2 sliding magnetite windows in 2 bedrooms which greatly reduced the noise from the building works next door, traffic and airplanes. The room temperature doesn't seem to be affected, (in terms of thermal insulation), but before installation we were informed that the tests on this particular product were… Read more

not performed so we had no expectations. Measure and quote and the installation was quick and very professional. Polite, skilled and helpful staff .

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Great Southern Hotel
Great Southern HotelVIC
 

Professionals with passion – Our business engaged Kaz and his team to provide window double glazing for 40 hotel rooms struggling with street noise and regulating hot and cold temperatures. We were met with a friendly but professional attitude, timely and comprehensive updates on schedule and work progress, and a proactive approach. Magnetite team ensured the installation… Read more ·  1

took time between guest stays, enabling our hotel to operate with minimal disruptions and revenue losses. The rooms were kept clean after the works were done and everything had been communicated with our team, streamlining the cleaning of the rooms and returning them to inventory. Kaz and his expertise proved invaluable in navigating the project and we are looking forward to working with Magnetite on our next business. Thank you, Magnetite.

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Wing Kai C.
Wing Kai C.NSW5 posts
  Fair Incentive

A bit expensive but worth it – My house facing main road, this double glass setup help to reduce noise. It is not 100% but will easily feel the different with or without it. As the glass is customize made, it will take months from order to delivery. So far, we are happy about the service and quailty. Show details ·  1

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Barbara
Barbara2 posts
  Fair Incentive

Installation of sound proofing to my apartment in Hurstville – My Hurstville apartment is close to the railway line. It can be very noisy, especially in times of track work. All the staff at Magnetite, including the installers, were very helpful from start to finish. There was no hard sell. I had ample time to budget for the expense. The retrofit sound proofing delivered on one day and installed the next. The… Read more ·  1

end result looks great. The new sliding doors and windows have given my 50 year old unit a fresh look. An added bonus, apart from the considerable noise reduction, has been effective insulation against the cold winter weather. I didn’t have to use the heater in winter. The installation took place in April.

In-depth reviews

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MnH
MnHWA12 posts
  Verified

Good product – My bedroom windows are less than 3m from the main road through my suburb (corner block) complete with a bus route. I invested in magnetite on my 3 bedroom windows, opting for the 10mm panels for maximum noise reduction. It's only been 2 days but noticed an immediate difference. I can honestly say I have a 40% quieter room now. Traffic used to… Read more ·  1

sound as through it was running through my room, now I just hear it pass by. But I still use my white noise machine at night as well

Unfortunately one panel was too short, but they came back the next day with the replacement and fitted it.

Wait time from quote until installation was 13 weeks, although could have been 11 weeks but I hesitated before accepting. With 40% deposit upon acceptance of quote, remainder paid day of installation.

7 year warranty but hopefully will provide many more years of service. Suction caps provided to pull out the bigger panels. I opted for the dividers that just pull off for easy access to the window winder.

Panels are acrylic not glass (which I knew) hopefully my kitty doesn't scratch them up!

Overall a great product and recommended if you live on a busy street

NB: I had the traditional vertical blinds and was given the option to have them moved to outside the window reveal or have my curtains removed. I opted to have the blinds removed

Thanks Magnetite Perth team UPDATE 17/3 these panels will mark at the slightest scratch, so if you have a young cat, perhaps wait until they're out of their kitten phase :o

Jen
JenNSW
 

Customer Service is second to none! – I engaged Magnetite to install glazing on my front bedroom windows to cut down on the highway noise. What an easy process!! Sales person Ken, came out to see me and explained everything I needed to know and had samples so I could view the end result. The installation team then worked quietly in my home to install the order. Now there were a… Read more ·  1

couple of hiccups with what was done (more a personal design thing than anything technically wrong with the installation) but Magnetite couldn't have been more understanding and accommodating!! Things don't always go to plan even with the best laid plans but what matters is HOW miscommunications are resolved. Magnetite actually understand and DELIVER good old fashioned customer service - I know, this is a dying art these days but not with Magnetite. I have an outstanding result from Magnetite that has added real value to my real estate asset. The noise in the bedrooms has reduced significantly and the product does exactly what the sales people told me it would do. I wouldn't hesitate to use Magnetite again and recommend them to my friends. I want to thank Adrian and his fantastic team for having a product and a service they can all truly be proud of.

Kostas Markou
Kostas MarkouSA3 posts
  Verified

Amazing work, friendly , knowledgeable and innovative staff – Firstly I'd like to say I'm not a Greeny Nutter, but what I am is mindful of being wasteful, the use of disposable plastics, metal and other disposable materials. That's the reason why I considered what I can do to reduce the high temperature fluctuations in our Home. Just flicking on the Aircon doesn't help when you consider the long time it… Read more ·  1

takes to Heat the home from 16°C to 21/22°C and then the short 45 mins it takes for the Temp to drop back down to 16°C at night when you turn off the AC...

The sheer size and thickness of our glass windows, the lack of eaves/verandahs combined with thin Aluminium window frames simply doesn't help and the transfer of Heat out in the Winter OR In during summer is greatest.

Option 1... Changing all the Windows to Gas filled Double Glazing.. Firstly you have to sell or destroy your existing windows after they've been removed which means wasting materials and adding to landfill.... This is not only Ultra Expensive and might prove to be the ultimate waste, but one thing I've learnt is when a house is built with windows places in situ, removing them means destroying timber window surrounds, gyprock, outside bricks and the rest... Then when the installers come to install new windows, they take ages, never measure 100% accurately because we all know that no builder is 100% accurate when laying bricks or flushing gyprock..it's just not going to work and then they have to use all these flashings to hide the gaps... PAINFUL Very PAINFUL!!

Option 2... Roller Shutters... well nothing against them but really they do look ugly when not built into a home from the get go.. You have that stupid large roll box fixed to the top of every window and a set of tracks running up and down the wall on either side of the window. Really after this many years Surely they could get the job done right and get into homes when being built so the tracks are in part of the window opening and the Roll cage is in the brickwork/eaves... Silly really and the Pull down blinds are just as bad..Sorry they have a long way to go to look great and be invisible. And they are Super Expensive.

The only other option I could think of was .... Option 3... Consider the existing windows, what can We do with them... Then we thought of Magnetite..

So I called.... Service - Fantastic Product Explanation - On Point In home Demo and Visit - Couldn't be faulted Quick visit by the actual installers before Installation Date - The Best Thing I could have Done... I met the actual Installers, they saw our Home, we discussed the pros and cons, we asked a few questions, they tweaked a couple items and they were on their way... PS.. they also got to discuss the options with my lovely better half and answer any and all of her Questions.

The sms and email progress notifications were fantastic, on time and provided me with the confidence that we made the right choice.

Well Day 1 of the 2 day install came along and the Installers arrived on time as promised and began their work. Quickly efficiently and without any damage, hassle or problems.

Day 2 came by and in a matter of Hours it was finished..10 Windows done and all I can say the GAP between the original Windows and the Magnetite along with the Thickness of the Insulating clear Perpex has brought our home to a steady 20-21°C Day and night... WOW!! and that was just the start....

The framework was done so well that you couldn't even tell its there...

The knowledge of the installers with yeas of service with the local franchisee was Paramount to their success and I feel is not exploited enough in their vision for future growth.

What more can I say, I will watch the use of the AC drop for both Winter and Summer and know that what I have done is the best not only for my pocket, the environment but also helping a Local SA Busiess and their employees stay in Business, survive our current Economic Uncertainty and Grow for years to come.

Congratulations team Magnetite in Adelaide well done.. Kostas Markou Plympton SA

Positive reviews

Luis
LuisNSW2 posts
  Fair Incentive

While we had to wait a little for an available Installation date, once installed magnetite were responsive with any concerns and even came out to re-inspect the finished installation. Has reduced sound in our bedroom. Show reply

Jim L.
Jim L.NSW
  Verified

Exceptional product. Highly recommend the team at Magnetite. Have suffered for nearly 2 years by the new Metro construction across the road. Have the internal window installed. Have slept peacefully since. Installers were fantastic, simple, clean and quick! Thank you, Magnetite Team. Outstanding. Show details ·  1

Tom C.
Tom C.NSW
  Fair Incentive Verified

Very professional experience from start to finish, quote was clear and installation seamless, quick and respectful. The product is very good, it isn’t cheap but overall represents good value. Show reply

Negative reviews

LNH
LNH
 
Customer Service
Timeliness
Product Quality

Great service but product did not meet expectations – Live next to a main road and we’re after a reduction in the traffic noise so had magnetite and sealtite installed around the main entrance. The team were fantastic to deal with and I cannot fault the service (the 2 stars are for that). Unfortunately while the team were great and we understand there are a various factors that can effect the end… Read more

result, the actual noise reduction after installation has not been as much as we had hoped for so the final outcome has been disappointing.

It feels like a costly mistake and the better choice may have been to wait, save up and look at a more expensive solution that would have given us the outcome we were after.

Magnetite
Magnetite    

Dear LNH, thank you for taking the time to provide… Read more

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Aims
AimsACT2 posts
  Verified

I hate them – Wasted my $10k installing them. I now have a humidity issue which means I get mould on everything. It took three attempts to install them correctly; I still have a scratch on one panel and not happy with the finish, but that's the least of my worries. I have condensation now on the Magentite windows, my curtains have mould stains and I have to… Read more

clean the mould off my Magentite windows now as well as my original windows. It makes me so upset. They offered me a dehumidifier for three months to resolve the issue, however it was over summer. It increased my electricity bill and was so noisy I couldn't use it at night. They have now taken it back (just in time for winter) and are not responding to my emails.

Drew
DrewNSW10 posts
  Fair Incentive

Great Product...got there eventually – My products (which are great) were installed 3 weeks ago but there was damage done due to rough work. Once Mgmt staff found out, they were really great & followed it up till it was repaired! I would definitely use this company again.

Magnetite
Magnetite    

Hi Drew, thank you for your feedback. We are sorry to… Read more

Recent reviews

Simon C.
Simon C.
  Fair Incentive
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality

Thankyou to all the staff at Magnetite and also the removalist company you use to get the sliding doors to our second level apartment. Coordination, punctuality, response to questions along the course towards installation was a job well done that it gave me great confidence we had chosen the right company. The finished product is beautiful and met… Read more ·  1

our expectations of fitting in with our 9 year old apartment as a retro fitted sound proof double sliding door. We live on an increasingly busy road and now the noise has been reduced to the extent that we have better quality sleep every night which is fantastic and Magnetite helped us to achieve our goal. Thankyou.

Sylvia Jansons
Sylvia Jansons2 posts
  Fair Incentive Verified

Magnetite tradesman were on time, polite, efficient and got the job done in a timely manner. They left the work area clean. Terrific product. My new bathroom window soundproofing looks good & works well. I would highly recommend Magnetite. Show details ·  1

Joanne.
Joanne.NSW
  Fair Incentive Verified

Installing Magnetite was the best decision we have ever made. We live in a very noisy street, cars, fireworks, music etc. The difference has been amazing. Visitors have noticed the difference too. Installed within a couple of hours, team very efficient, plenty of communication between company and client. Very happy living in our home. Satisfaction complete. Show reply

Divesh Vashist
Divesh Vashist
  Fair Incentive Verified

We installed magnetite and soundtite windows in our bedrooms. We live on a busy street and the sound reduction has been amazing - the only sound we hear now is buses and trucks if they pass by but general car noise is not there. The install was good and professional. Only down side is that it took 4 months for us to get our windows installed. Show details ·  1

Rolley
RolleySouth Australia
 

Magnetite Adelaide. Brilliant – Highly recommended,@10.00am 38 degrees outside 25 inside, can't go wrong, air con not turned on. Warmer in winter, cooler in summer. Quieter. Show reply

AndrewN
AndrewN2 posts
  Fair Incentive Verified

Great solution to street noise, and for strata as it doesn't impact the common property and hence no by-law required – I can't believe I have put up with noise from the streets outside by bedroom windows for years. The product has really reduced the noise and it was installed in a way I can remove a small section of the window glazing away to allow me to open the windows as normal to air the rooms etc. Show details ·  1

Rob K.
Rob K.SA8 posts
 

Excellent Window Noise solution – After continued frustrations with a Noisy Carport Airconditioner next door, I contacted Magnetite for a solution. Now with the product installed, I can attest to the excellent results. Even though I had some window cavity restrictions due to Plantation Shutters, the outcome was better than expected. From the initial quotation to the final installation, dealing with everybody was great. Would highly recommend. Show details ·  1

Door & Window Shops

Find out how Magnetite compares to other Door & Window Shops

Know better, choose better.

Compare all
Tim D.
Tim D.
  Fair Incentive Verified

Excellent! Would recommend – Really happy with the results, we live off Pittwater Road in Northern Beaches which has a reputation for being very loud / disruptive to residents. The difference with Magnetite fitted was immediately noticeable. Great value, the price per window was similar to quotes we received for Acoustic Curtains which from my research I couldn't get… Read more ·  1

comfortable would actually resolve the issue. The only downside was the 6 month wait time to get it installed.

Andy R
Andy RNSW
  Verified

Very happy with results – Was very surprised on the difference the windows made we are on a busy road and the cars made it hard to sleep past 5:30 each morning, we now have to start using the alarm again. The installers were very professional and even manage a very high window on a staircase without too much drama. Very happy with the results and would highly recommend to anyone considering them Show reply

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Mike
MikeVIC
 

Bad decision ever – I made wrong decision when go ahead with Magnetite. I paid for 4,7K to make 2 Windows 1,6 x 1,8 m. However outcomes are not worth. First thing is to time for appointment always different between admissions and workers. And last thing, quality is not met requirements. You can see photos for details. I tried to put shim to reduce gaps but frame and… Read more

windows can’t matched. Frames and windows is not aligned properly. They should measure again after installing frames. I thought that was easy job so I was not at home during installation. Please carefully when you ordered this company.

Magnetite
Magnetite    

Dear Mike, thank you for taking the time to provide… Read more

julieturner20
julieturner20SA
 

An amazing experience – From Daryl who did our quote, to Amy in Admin, Tyson who installed the Sola Film and of course Almir and Daniel who completed our install - the experience was amazing and the results are beyond our expectations. We live in a townhouse facing into a narrow, busy street near the beach and the noise was next level. We now feel like we live in a cocoon - it is so peaceful. Show details ·  1

Michael R.
Michael R.NSW2 posts
  Fair Incentive

Quality product and service – I was very satisfied with the quotation, installation and overall experience of installing the Magnetite door on my terrace bedroom balcony french doors. The service people were prompt, professional and provided options to repair and replace. The installation had no issues and I’m very happy with the quality of the door and its ability to keep out external street noise. Show details ·  1

Darryl D.
Darryl D.SA
 

The best thing for your home – Very happy with our installation and the product. They put rolls of cloth down on all floors and cleaned up thoroughly. We saved 46% on our gas heating bill in the first winter and rarely use our summer cooling. The double glazing stops almost all noise from the main road below us(up to 600 vehicles per hour) and we no longer get condensation on the inside if the windows. Show details ·  1

Shaun K
Shaun K
  Fair Incentive

Secondary glazing installed well, reduces heat and noise – Magnetite provide professional service and quality installation. On most windows we got soundtite (a second window inside our existing windows). They work well to block heat and noise - opening the soundtite window alone lets you feel and hear it. Soundtite windows from Magnetite were less than half the cost of replacing our existing aluminium… Read more ·  1

sliding windows with double glazed systems, saving us a lot of money. So we were willing to make minor compromises like opening two windows for air flow or having different colours for the internal and exterior windows.

Jason
Jason3 posts
  Fair Incentive Verified

Noise reduction is excellent – I installed windows and a door frame to reduce the noise from the busy road outside. It has been exactly as promised, with noise reduced so much that I now barely even notice the cars. Only when a loud bus or turboed car drives past that we can hear the noise. I would highly recommend these guys to anyone who lives on a busy road like we do, don't… Read more ·  1

just get shutters because they block all the natural light, just buy once and cry once by installing the Magnetite secondary glazing system.

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