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4.8T&K Airpower
Verified18 reviews
Replace old aircon for a new Hitachi unit plus extras including heaps of smiles.
Tristan is a thorough technician and a pleasant guy to deal with.
Nathan was friendly and informative. Would not hesitate to recommend to friends and family.
Ciaran was pleasant, polite, thorough, efficient and helpful and I thank him for the service. Meg & Peter. March 4 2026
Our existing 8 to 9 yr old Hitachi ducted system stopped working and showed an error code. We contacted Hitachi and was recommended T&K as the Hitachi agent. It took some weeks for the tech to visit, he was polite and punctual and arrived when they said he would. He could not fully diagnose what was causing the fault and suggested all main boards… Read more
to be replaced along with the compressor. Total cost over $10k. He also stated the unit was probably not worth repairing and gave quotes for 4 replacement units and recommended we went that way. None of these quotes included ducting or vents or zone motors replaced and just to go with what was already installed. Since then we have had other quotes for same unit/s T&K quoted for and in each case the person doing the quotes got into the roof space and viewed the ducting etc and said it should also be replaced. T&K quotes were $5k (around 25%) higher than the next highest quote AND all other quotes included the full replacement and removal of the existing Hitachi unit, removal and replacement of existing ducting and full replacement of the zone motors. All up my experience with T&K was poor and I felt they were preying on our need for a new AC due to the extreme weather we were experiencing at that time.
Very happy with the service given by both technicians. Very efficient
Tristan did a remarkable job diagnosing and repairing our air conditioner. He was pleasant and extremely competent. Strongly recommend this outfit!
A clear explanation of the fault including its implication for the future of the compressor. Also provides quotes for 3 possible replacement units with an explanation of each unit.
Excellent service – On time (early, actually after a phone call reschedule). Problem resolve in a timely & efficient manner.
Excellent service – This company fixed my ducted system installed by another company - all communications were prompt and friendly and the technicians who attended were courteous and fixed the problem with friendly & excellent communications.
great service – I love the service. Nathan came on time and did the job efficiently.
This is perfect! Can’t live without it – Great filter quality to produce the right temperature. Anything you ask for they’ll do it perfectly and on time
Assistance with New Split System – I had a new Split System installed by another organisation and it had a bad rattle noise. T&K came out numerous times to try to work out the problem. I appreciate their persistence and skill in finding and fixing it. Their communication during this process was excellent. Adam was particularly helpful. He has amazing problem solving skills, persistence and courteous to boot. Thank you Show reply
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Service of 2 a/c units – Brett was thoroughly spot on and provided a great service
Excellent service – Prompt and Professional service provided for our A/C outdoor unit from the team at T&K, Thanks Oliver and Mitch!
Service – Very impressed with the service and attention to detail. Brett was friendly and helpful. Would definitely recommend to others.
A total professional company – I have a TEMPERZONE 3 phase domestic air con unit for 15 years, I like it service every year but trying to get someone that actually does the job properly has been really hard, untill I found T&K Airpower Oliver Hastings the technician is brilliant I wanted a new control unit and I have had numerous companies look at it most wanted to sell me a… Read more
new system, some never got back to me, T&K though were brilliant fitted an updated control unit that other companies said you can not get, he check out my system and showed me pictures of my system in the roof of work not done correctly when the service was done 1 month by another company. The only company I woiuld reccommend for domestic air conditioner work would be T&K Airpower, you will not be disappointed
Aircontioner service is a CON – The service technician did not explain why the air con does not heat the room at all. Currently the until is off because it does not heat at all after it was observed by the technician recently. The air con is supposed to heat the room but the problem still persists: the problem is that it is warm (not hot) about one foot from the unit and not… Read more
heat or warm anywhere after this distance as it should. The cooling part is fine. The problem with heating still persists after the technician played with the remote control. Paid for the serivce, but did not get the value for money spent, and it should not have happened since it was installed in April 2022. Highly do NOT reccomend this company.
The company were given an opportunity to respond, but did not to fix the issue, solve the problem… Read more (+2 replies)
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Hi John, Thanks for the review and the feedback. I… Read more