2Plum Heating and Cooling

Plum Heating and Cooling

 Verified🏆 2024 Award
2Plum Heating and Cooling
4.8

449 reviews

PositivevsNegative
97% · 43613 · 3%

Rates and Fees
4.5
Job Satisfaction
4.9
Timeliness
4.8

Reviews

449 reviews
Kaide L.
Kaide L.
 

Solar

Plum solar did a fantastic job at our property. They were very knowledgeable and talked us through the whole process from start to finish!
Phil
Phil
 

Five Star Heater Service

Very happy with Plum Heating and Cooling for my service. Josh was well mannered, easy to talk to and professional. Show reply
Helena M.
Helena M.
 

Awesome experience

Sandesh was thorough and answered all my questions regarding our heater and the troubles we were having. He was prompt, friendly, knowledgeable and was happy to stay as long as needed. We have used Plum for many years and have always been happy with their service… well done :-) Show reply
Stacey
StaceyGreater Melbourne (Outer), VIC
 

Great Plumm customer service

Shiva provided great and timely service. Much appreciated! Would definitely recommend. Show reply
William O
William OGreater Melbourne (Metropolitan), VIC
 

Service

Service done today by Jacob, very helpful and explained all that was done. very professional. Thank You William, Kings Park 3021 Show reply
Ashwani S.
Ashwani S.
  Verified

Expensive. Technicians will try and charge you as much as they can. I ended up paying 3 times of my initial quote

I used them for heating and cooling service at a double story house. Heating was charged a twice and reason was they got the initial quote wrong. For cooling I was told all 4 pads need to be changed and I had to pay 1800 on the spot. When i called their office to enquire further, i was told it should have been 1300 only. Had to pay a callout fee, even though they rescheduled because of bad weather. Dodgy. Wont use them again
Rates and Fees
Job Satisfaction
Timeliness
Plum Heating and Cooling
Plum Heating and Cooling   DM   
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Yuni Ball
Yuni BallGreater Melbourne (Outer), VIC
 

Well done

Joshua did the job very well
He fixed the problem properly Show reply
Ronni
RonniGreater Melbourne (Inner), VIC
 

Great Job

Shaun serviced our 3 Mitsubishi Electric split system a/c’s today. We did the Premium clean. Shaun was so lovely and professional. Will def use for next service. Thx Shaun. Ronni Kensington Show reply
Rates and Fees
Timeliness
Shane
Shane
 

Review of Sandesh service call

Sandesh attended our house today to complete an annual service , he messaged us of his arrival time, was very helpful and professional. Show reply
Rates and Fees
Job Satisfaction
Timeliness
Tony M.
Tony M.
 

Great

Shiva was so nice and quick knowledge of the job was great would highly recommend him Show reply
Rates and Fees
Job Satisfaction
Timeliness
Maria C.
Maria C.
 

Satisfied

Came on time, cheerful and efficient. Identified a Problems and made suggestions for resolution Show reply
Diane
DianeGreater Melbourne (Inner), VIC2 posts
 

Excellent service

Daniel was terrific when he came to service our air-conditioner. On time and explained everything in detail so we understood completely. Highly recommend him! Show reply
Fabrice  Ferre
Fabrice FerreGreater Melbourne (Outer), VIC
 

Outstanding Service!!

Phoned on Monday, great service over the phone. Technician came the following day (Daniel). He was prompt, extremely professional, courteous and very relatable. Organised for Unit to be replaced following day.
Very happy with the Service!! Show reply
Rates and Fees
Job Satisfaction
Timeliness
Netty
Netty2 posts
 

Review on service provided by Plum Cool and Heating

What excellent service we received today from the plum team , the lady I spoke to first was on the ball with getting someone out today because of a problem with our air conditioning , Daniel came out within the hour was was extremely helpful in explaining the problem, gave me the option to keep the pump ( it was making a noise earlier but had quietened down ) or change it over just in case , no pressure at all , DEFINITELY recommend the Plum team but must say Daniel was brilliant to deal with . Show reply
Kathleen Courtney
Kathleen Courtney
 

Joshua from Plum trade services

Arrived on time and completed the job with minimum of fuss.Josh was very friendly and explained the work he had completed.recommended and will use again. Show reply

Questions & Answers

Indira S.
Indira S.

Looking for advice, company has sent quotation for repair central heating system. Is it normal for broken part to cost over 1000 dollars more than purchasing it online? Seems labouring price is very high. Brivis fan motor is part. Thank you

Plum Heating and Cooling
Plum Heating and Cooling   DM   
Indira S.
Indira S.  

Thank you. The job apparently takes less than half of one hour to complete as we asked the man so I feel we were going to be taken advantage of because not even dr charge more for just 30 minutes job. Thanks for your advice

Bharath B.
Bharath B.

Hello Plum Heating and Cooling team,
I've a question regarding payment methods accepted for your service. Would you accept American Express cards?
Thanks

Plum Heating and Cooling
Plum Heating and Cooling   DM   
niravpatel5887
niravpatel5887

Hello,
My evaporative cooling leaks a water, is it normal? How can I fix it?

Avocado
Avocado  

Sorry niravpatel5887 I don't work in the field so I can't answer that question other than to say you will have to ring a plumbing air conditioner company such as plum heating and cooling

Plum Heating and Cooling
Plum Heating and Cooling   DM   

Hi Niravpatel! Did you find the answer to this one?

Details

CategoryAir Conditioning & Heating Services
Product Types ServicedDucted Gas Heating, Ducted Reverse Cycle Systems, Evaporative Cooling Systems and Split Systems
Services OfferedInstallation and Repairs
Awards 2024
Visit official website

Contact info for Plum Heating and Cooling

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 1:00 pm
SunClosed
  • ABN: 45125909677

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