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Plum Heating and Cooling

Plum Heating and Cooling

4.8 from 368 reviews · View Statistics
See the Best Air Conditioning & Heating Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.4 (42)
  • Job Satisfaction
    4.8 (57)
  • Timeliness
    4.8 (56)
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Reviewer Photos & Videos

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They say Western Suburbs, yet wont come to Eynesbury!

published

They say servicing Melbourne Western Suburbs, Geelong and Apollo Bay. They service Brookfield 3338, yet will not come to Eynesbury which is in the same postcode! Very disappointed, Eynesbury is a lot closer to their base in Point Cook than Geelong!

Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message
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Wanda
Wanda
  • 2 reviews
  • 5 likes

Fantastic service

published

Shiva and the Plum team were great to deal with from booking the appointment through to completion of the job. Highly recommend them for servicing of split system air conditioners

Rates and Fees
5/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you for the lovely review Wanda! We love to hear that we've delivered on our Plum Values.
Many thanks for the recommendation - from the team at PLUM :)

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Cooling unit service

published

Incredible service! Called before arriving, arrived on-time, was polite and explained all the work being carried out. Noticed a few things that needed repairing and did the work in a nest and timely manner. Couldn’t recommend Shiva the technician any more 10/10

Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you Steve for the wonderful feedback, happy to hear you had such a great experience with our technician Shiva. We look forward to dealing with you again in the future - The Plum Team :)

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Carol
CarolGreater Melbourne (Metropolitan), VIC

Ducted Gas Heating

published

Professional installation done by Nhan, Charlie and Luke. Arrived on time, all very pleasant and well mannered, and did a good clean up job afterwards. Nhan explained everything before commencing then took us through all the control programmes for setting zones, timer etc. He also gave advice on cleaning filter and warranty periods. Thanks again guys!

Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thanks so much for the 5 star review Carol, this is awesome! We love to hear you've received the Plum Customer Experience we're always striving for - Jess.

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Air con Service.

published

First visit they fixed a problem and gave heaps of info and Pictures, explaining What they were fixing. Had to order in parts and rebooked for as soon as possible. All Guys were great, Quick and efficient and friendly. Proffesional. Excellent.

Rates and Fees
5/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thanks for the fantastic feedback Julie - we love to hear the Plum Team were able to deliver, getting a quick and efficient resolution for you :)

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Margaret
MargaretGreater Melbourne (Inner), VIC

Brivas Air Cooler

published

Today my Brivas Evaporative air cooler was installed, ever so grateful with this hot weather
Thank you Nhan & Nick, excellent service in installing it quickly, both very professional and pleasant.
This is my 3 Rd home using Plum Heating & Cooling, definitely recommend this great company.
Many thanks to Andrew Hall for quickly sorting out the issue with the problem with the back order
Much appreciated

Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you Margaret for the 5 star review - we're so happy to hear you've had another fantastic experience with the Plum Team. Enjoy the new Air Cooler :)

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Cheryl
CherylGreater Melbourne (Outer), VIC

great job

published

Mathew was very friendly ,prompt, polite and helpful explaining what needed to be done and also showed me before and after photos of the cleaning of evap cooling system,thanks for the great customer service

Rates and Fees
5/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you for the awesome review Cheryl, this is fantastic. We love to hear that we've delivered on our Plum Values. Cheers :)

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Chien-yu
Chien-yuGreater Melbourne (Outer), VIC

The best serves ever!

published

Nahn and Lachlan installed a new cooling for us. They came to do the service on time and efficient, very friendly and knowledgeable, price was fair too. We definitely will call plum if we need a service.

Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you for the 5 star review Chien-yu - this is awesome. We hope the new cooling system is keeping you nice and comfortable in this January heat :)

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BrianDD
BrianDD
  • 3 reviews

Only service Western Melbourne

published

I saw good product reviews and followed all instructions on getting quote. including sending photos. house plans and even what unit I wanted. Waited for response for four business days then phoned to follow up. Get told they only do western Melbourne and Geelong (I'm in inner east). Could have said on that on website in first place!!

Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message
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Darren S
Darren SGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Amazingly overpriced

published

Do yourself a favour get another quote saved 800. Amazing how they think they can get away with such prices. I don’t mind people making a living but not driving a new Mercedes’.

Rates and Fees
1/5
Job Satisfaction
1/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message
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Plum System

published

Excellent installation. Very happy with all the boys who attended the installation. Pleasure to have them in our home. The response once quoted was very quick which was very pleasing. No mess left behind.

Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thanks Jim for the glowing review, we're stoked to hear you had a 5 Star experience with Plum.

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Melb
MelbMelbourne
  • 2 reviews
  • 1 like

Cooler and heater service

published
Incentivised Review No
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message
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Godfrey Sciberras
Godfrey SciberrasGreater Melbourne (Inner), VIC

Air conditioner service

published

Shivas was very professional and polite explaining what to do as he worked especially with the tips he provided about cleaning the filters. Job well done
Unfortunately he is a Manchester United fan!

Rates and Fees
5/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thanks for the great feedback Godfrey, we're happy to hear you had a fantastic experience with Shiva & we won't hold it against him :) :)

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Cam
CamGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 2 likes

Great service!

published

The Plum Heating team are fantastic, from the booking & customer service reps through to the technicians themselves. Shiva was prompt, clearly communicated what the issue was, fixed quickly and is hands down the friendliest technician I've ever come across. Absolutely will be using them again.

Rates and Fees
5/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thanks Cam for the awesome feedback. This is what we love to hear. We look forward to hearing from you when our services are next required which now includes Electrical & Hot Water. Cheers :)

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Julie
JulieGreater Melbourne (Inner), VIC

Plum heating and cooling- amazing

published

Shiva was knowledgeable and quickly found issue with our split system. Quote was promptly provided.

On the day of repair 3 service men attended. Shiva, Thomas & Curtis were all
well mannered.
Fantastic service

Rates and Fees
4/5
Job Satisfaction
5/5
Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Thank you Julie for the wonderful feedback, happy to hear you had such a great experience with our technicians. We look forward to dealing with you again in the future - The Plum Team :)

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Questions & Answers

niravpatel5887
niravpatel5887asked

Hello,
My evaporative cooling leaks a water, is it normal? How can I fix it?

2 answers
Avocado
Avocado

Sorry niravpatel5887 I don't work in the field so I can't answer that question other than to say you will have to ring a plumbing air conditioner company such as plum heating and cooling

Plum Heating and Cooling
Plum TeamPlum Heating and CoolingSend a private message

Hi Niravpatel! Did you find the answer to this one?

Get an answer from our members and Plum Heating and Cooling representatives

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