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Frost Airconditioning

Frost Airconditioning

 Verified🏆 2026frostair.com.au
Frost Airconditioning
4.9

465 reviews

Positive vs Negative
97%3%
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Rates and Fees
4.7
Job Satisfaction ?
4.9
Timeliness
4.9
465 reviews
5 Elen  · Very efficient and the installation was very good. Installed a LG system that works really well.
5 Vincent R.  · Supplied and installed ducted air conditioner. Excellent price. Great workmanship & customer service.
5 Eric G.  · great service! detailed report after free on-site quote, no hidden cost, quick installation, lots of communications.
5 Gagandeep  · Excellent customer service, recommended the required right product for our house.
5 Sisi S.  · Great experience. Very professional work. Get the work done fast.
5 Nithin  · Frost Airconditioning was very prompt to my enquiry and they did a very good task

Reviews with attachments

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Jenny
JennyNSW
 

Frost Air Conditioning was very professional with my ducted air conditioning installation and replacement of my old split system. They were responsive with my questions and on the day, they laid cardboard on the floor to minimise dust and dirt. Highly appreciated and definitely will recommend them to anyone looking for ducted aircon. Show reply

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Joe B.
Joe B.NSW8 posts
  Fair Incentive Verified

After getting a new Mitsubishi Heavy Industries Bronte DXK21ZRA-WF1 6.3kW system installed, I couldn't be happier. I've used Frost Air Conditioning for five installations in the past, and their team once again proved to be professional, friendly, and efficient. The four installers who came out at the start of July were a pleasure to have and left the site spotless. Show reply

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Maddy
Maddy4 posts
 

I was referred to Frost Air as part of the NSW Government Energy Savings Scheme. From start to finish, they were a pleasure to deal with - highly responsive to our questions, trades arrived promptly (and as scheduled), and work was completed quickly and flawlessly. Frost Air is also extremely price competitive, and we opted for LG units which integrate with the rest of our appliances. Couldn't recommend more. Show reply

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Lindsay M.
Lindsay M.NSW
  Fair Incentive Verified

Very Happy with the LG system that has been installed. Great care was taken of our home by the team of installers and tradesmen from Frost Air Conditioning, both in removing an old wall mounted RAC, fixing the hole in the brick wall on a 2nd level of our home & replastering on the inside, and then the installation & electrical crew putting in the… Read more ·  1

new ducted system the following day. A well organised team, with a very satisfied and 'Cool' customer, thanks! Very highly recommeneded :-}

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Antoni A.
Antoni A.NSW
  Fair Incentive

Excellent Installation Service – Our old ducted AC needed to be replaced. After receiving several quotes, we decided to go with Frost Air as they provided a fair quote considering everything that needed to be replaced. They also handle the NSW rebate for us. Even with sweltering heat during the scheduled installation date, Frost Air installation team still provided great service… Read more ·  1

and top notch workmanship. We are very happy with the whole process and our new ducted AC has been great.

Also Frost Air offers 5 years warranty with their installation as long as you have it serviced with them annually which gives you peace of mind.

In-depth reviews

Tushar
TusharNSW6 posts
 

Amazing experience from Frost Air Conditioning Pty Ltd – I recently had the pleasure of buying and installation of a ducted air conditioning system in my home through Frost Aircon and I am thoroughly impressed with both the installation process and the overall service. The overall service provided by Frost Aircon was outstanding. From the initial consultation to the final walkthrough, their customer… Read more ·  1

service was top-notch. They took the time to understand my specific needs and provided a comprehensive explanation of the system and its benefits. The team was courteous, knowledgeable, and always willing to answer any questions I had.

The team from Frost Aircon demonstrated exceptional professionalism and expertise throughout the installation process including accommodating my request for doing the installation on a weekend. They arrived on time, were well-prepared, and carried out the installation efficiently. The attention to detail was evident, and they ensured that every component was installed to the highest standards. The system was integrated seamlessly into my home, with minimal disruption and no mess left behind.

The ducted air conditioning system is performing exceptionally well, providing efficient and consistent cooling throughout my home. The quality of the installation has undoubtedly contributed to the system's optimal performance, and I couldn't be happier with the results. I highly recommend Frost Aircon for anyone considering a ducted air conditioning installation. Their commitment to quality workmanship and excellent customer service sets them apart.

Mel S.
Mel S.NSW
  Fair Incentive

Great service and product from Frost – I had Frost Air conditioning install 2 air con systems in my home last week and I was extremely happy with their service from the first point of call to the end. I contacted Frost because I felt confident in the brand as I have seen their trucks around the Hills District for decades. The salesman, Darren came out swiftly to discuss the options for… Read more ·  1

me, he was polite, informative and clear. I now have a split system downstairs and a ducted system upstairs with each of the 4 bedrooms having the ability to control their own temperatures. On the day of the installation the tradesmen were on time and started immediately. It was a long day for the 4 tradies and I commented to them, at the end of the day that I had never had such happy trades working at my home before. They were delightful and obviously liked their job. They explained the workings of the controls and showed us how to install it onto our phone. They also cleaned up before they left. I definitely would recommend Frost Air Conditioning.

Phillipe C.
Phillipe C.NSW
 

Chill Perfection: My Seamless Experience with Frost Air Conditioning Installation – I recently had the opportunity to engage Frost Air for the installation of a new ducted air conditioning system in my home, and the experience was nothing short of exceptional. From the onset, the process was streamlined and hassle-free, a testament to the professionalism and efficiency of Frost Air’s operations. The customer service experience… Read more ·  1

was exemplary. All staff members I interacted with were not only knowledgeable but also exceedingly courteous, making the entire journey from inquiry to installation a pleasant one. It’s rare to encounter a team so committed to customer satisfaction.

Price competitiveness is a significant factor in choosing a service provider for such a crucial investment. I solicited quotes from three other companies, and Frost Air emerged as the clear leader, offering the most compelling value proposition without compromising on quality or service standards.

The installation team deserves special mention. Their punctuality was impressive, arriving on time with all necessary equipment and materials. The respect they showed for my home, ensuring everything was clean and tidy post-installation, was commendable. Their politeness and dedication to their work further reinforced my decision to choose Frost Air.

Based on my experience, I wholeheartedly recommend Frost Air to anyone in need of air conditioning installation services. Their blend of competitive pricing, exceptional customer service, and high-quality installation work sets them apart. I will definitely be turning to Frost Air for any future air conditioning needs.

Positive reviews

Cyrus S.
Cyrus S.
  Fair Incentive Verified

Frost Air were very professional and everyone in the team provided clear communications via email and phone. From initial enquiry, site visit/inspection, quotation and recommendation, through to installation. They are very knowledgeable in A/C systems given they have operated in this industry for 50+ years. Amazing to deal with and we really… Read more ·  1

appreciate the quick turnaround to replace our old broken ducted system with a brand new Fujitsu unit. Just in time for our hot Aussie summer! Cheers guys and all the best.

Marguerite
MargueriteNSW
 

Frost were very professional. Great service from start to finish. Installers left house perfect. Cleaned up after installing units . Would highly recommend Frost if you're considering any air-conditioning installation. Reasonable price. Show reply

Jeff
JeffNSW
 

Excellent customer service and product. Following damage to my home from a storm Chris at Frost Airconditioning sent a technician who assessed the damaged a/c, supplied a very competitive quote then promptly arranged supply and installation of replacement Mitsubishi Electric 12.5kwh ducted air conditioner. Kevin, the lead installer, took pride in his workmanship and was a delight to have in our home. I highly recommend Frost Show reply

Negative reviews

Vic
VicNSW
 

Do not provide a breakdown of what they do – Called Frost Air to look at error E9 on Actron system, already told them that it is Internal motor issue. They came out, charged $255 to tell me exactly the same. Gave me a quote to fix $2800. Asked for breakdown of the cost and got this response. "Sorry, we don’t provide quote breakdown prices. We quote what we believe is suitable to complete job." Great response, you don't need to know what we do so we can charge whatever we want.

Frost Air Conditioning
Frost Air Conditioning    

Hi Vic, I believe you have spoken to our… Read more

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Damian
DamianNSW
  Fair Incentive

Only just a pass – It took over a month and 5 separate follow up phone calls from me to them to get someone to come out and then to find out what the advice was. Then it took 4 weeks and they brought a faulty product. eventually have a working air conditioner, but not impressed with the whole process from start to finish. Show details

Frost Air Conditioning
Frost Air Conditioning    

Hi Damian, thank you for your valuable… Read more

Leepe
Leepe3 posts
  Fair Incentive

Disappointed with product and remediation – We chose Frost Airconditioning because of great reviews online and another friend was about to use the company so we felt confident about receiving an excellent experience. Installation was fine (apart from boots not removed on a rainy day which marks left on the carpet) and we were happy with the unit. However, only a mere 2 months later it… Read more

failed to cool. We contacted Frost Airconditioning but 3 weeks later we are still waiting for some action. We are hopeful of a good resolution that vindicates our choice of this company but in the meantime feel disappointed over both the unit and service provided.

Frost Air Conditioning
Frost Air Conditioning    

Hi Leepe, thank you for review, we… Read more

Recent reviews

Sangeeth Prakasam
Sangeeth Prakasam2 posts
  Verified

We had a Fujitsu 8.5KW Inverter ducted AC installed by Frost Airconditioning—super impressed with quality of service, installation technicians and office staff. Their pricing, and the 5-year finance options were the deal clincher. Huge shoutout to Devan and the install team; also to Melissa Lalli for her communication and efficiency from start to finish. Highly recommend! Show reply

Samantha A
Samantha ANSW
  Fair Incentive

Was so impressed with the service we recieved from Frost air conditioning - from the moment I phoned to get a quote, to the punctual and professional installation team that did a great job installing the duct air conditioning system in our home. Would definaltey recomend or use again. Price quote was also the best - now we get to enjoy the lovely comforts of ducted air conditioning this summer!! Show reply

Irene
IreneNSW10 posts
  Fair Incentive

Frost Airconditioning have recently installed a split system air con for us. They were very professional and communicative. They required an onsite inspection for the accurate quote, but the installation itself was completed within a day. The quote document that we received at the beginning was really comprehensive and contained all the… Read more ·  1

information we might need (I forgot to ask about the warranty for our unit in person, but later was able to find all in the info in the Quote document). The quote amount was precise and it was even lower than we expected.

I am also very happy with our aircon model. We were recommended a Fujitsu model and a Daikin model, and went with the Daikin one (model name FTXV46WVMA). When you switch Quiet/Econo mode on, it's very quiet indeed, you literally can't hear any aircon noise, I didn't even know it was possible to be honest!

The installers also had to install some square PVS ducting, and the colours matched the wall colours perfectly both inside the room and on the balcony. Everything looks very neat and precise.

I would recommend Frost Airconditioning!

Nick
Nick3 posts
 

I contacted four companies, and Frost was the only one to respond immediately—organising for an adviser to call me on Monday. John came out, clearly explained the options, and walked us through the best approach. The installation team was friendly, professional, and efficient. I couldn’t recommend Frost more highly—excellent service and very competitive pricing. Thank you! Show reply

Ben R.
Ben R.
  Fair Incentive

We had Huey and his team install an air conditioning system in our townhouse. The team were professional, tidy and we happy to work with us about the positioning of the system - solutions focussed! We are very happy with the final product. Thanks Frost Air Conditioning! Show reply

Steven
StevenNSW2 posts
  Fair Incentive Verified

Price was very competitive. Arrived on time for the install, covered the floor and cleaned up all mess afterwards inside and out. Aircon works very well and efficiently. Show reply

Nabil Hasan
Nabil HasanNSW3 posts
  Fair Incentive

Frost Air Conditioning is a reliable and competitively priced provider in Sydney. Their transparent pricing, volume discounts, and financing options make them a strong choice for budget-conscious buyers. Coupled with excellent after-sales support, including emergency services and responsive communication, Frost Air stands out as a top-tier air conditioning company for both residential and commercial needs. Show reply

Air Conditioning & Heating Services

Find out how Frost Airconditioning compares to other Air Conditioning & Heating Services

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Victor
VictorNSW
  Fair Incentive Verified

From quote to installation, Frost were very professional and efficient. They were competitive in their pricing, organised government rebates for us, suggested an efficient and effective system, and their installers were on time, skilled and neat. I can highly recommend Frost Airconditioning. Show reply

Sangeeth Prakasam
Sangeeth Prakasam2 posts
  Verified

Just had a Fujitsu 15.5KW Inverter ducted AC installed by Frost Airconditioning—super impressed! Fast install, fair pricing, and a great 5-year finance option. Huge shoutout to Melissa for her top-notch communication and follow-up. Highly recommend! Show reply

Nerushan
Nerushan3 posts
  Fair Incentive

Very satisfied with Frost Air. From the time we reached out for a quote until installation was completed, the entire process was smooth. Everyone within the company were easy to deal and and very helpful. Would recommend! Show reply

ROSE MCGAW
ROSE MCGAWNSW2 posts
  Verified

I had Frost Air Conditioning install a ducted air conditioning system in my apartment and they did an excellent job. I am delighted with the result and thank all their staff for their helpful and professional support. Show reply

sandy s.
sandy s.NSW
  Fair Incentive

Excellent service from quote to completion. Frost has very streamlined processes in place and the quality of their communication, service and delivery was outstanding. Highly recommend. Show reply

Kate D
Kate D2 posts
  Fair Incentive Verified

I only have good things to say about my experience with Frost. From my initial enquiry with Frost I had a phone call within hours organising a site inspection. John then visited, answered all of my questions and discussed our needs thoroughly. The next day I received a detailed and competitive quote. We booked in Frost and the installers were… Read more ·  1

wonderful - knowledgeable, polite and friendly. They faced some installation challenges, but they took on the challenges and problem solved them - nothing was too much trouble for them. The end product was excellent air conditioners that we are very happy with.

Ben W.
Ben W.NSW
  Verified

Choosing Frost air is one of the best decision that I have made in 2025 for the following reason: 1. The guy, Huy came to do the quotation has 20 years experience and he gave me a very good advice. Becasue I need to replaced my ducted air cond system, most company wanted to cut a hole in the ceiling (would cost about extra $1000 to repatch and… Read more ·  1

repaint) to take out the old unit. Huy said to me that Frost Air never do that. The have broken down the old sytem to make it smaller to went through the manhole instead. 2. Mellisa from the office is very friendly and gave me a very competitive price for the system. 3. The installed team, Vinnie did an excellent job, they cleaned up and made sure that everything is ok before they left. I have the sytem running everyday for 3 months now and it is perfect. I give them 10/10 Stars. I would recommend Frost Air to my friends and family. Thank you Frost Air and all the best!. Ben, Hunters Hill

Ling Wang
Ling WangNSW
 

I recently installed air conditioning with Frost and I am very happy with the service and product. They also help me to choose the air conditioning that suit my needs. Installation was done very quick and professional. Thank you ! Ling Wang Show reply

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