Frost Airconditioning

We just installed a ducted system with Frost Air which has been proved as an excellent experience. From the initial web/phone inquiry to home inspection, it was well organised and John provided us good suggestions/recommendations from his experience which helped us to make the final decision on the AC model. The installation team led by Jake… Read more ·  1

also very professional and install the system efficiently also with the high-quality finish product.

Also a special thank you to Melissa and also coordination team help liaise all matters and keep us well informed during the process

Overall, really good experience with customer satisfaction and highly recommend Frost Air if anyone to install AC or look for an Air Conditioning contractor.

We couldn't recommend Frost more. Thoroughly professional in every way. Knowlegable. Polite, clean installers and our quote was zero pressure, very sharp, and included the Govt Energy Rebate. We are delighted! Show reply

Frost air just instal a Fujitsu ducted air conditioning at my house and it makes a huge difference. With in 30min my house is cooling down. So happy with the outcome. Show reply

I had an excellent experience with Frost Air from start to finish. Daniel was fantastic to deal with—professional, responsive, and committed to ensuring everything went smoothly. Darren was also great during the quoting process, providing helpful advice and making sure the right solution was recommended. The installation team, Priyan, Devan, and… Read more ·  1

Tony, were outstanding. They were professional, courteous, highly skilled, and took great pride in their work. Their attention to detail and workmanship were excellent, and they made the entire process easy and stress-free. A special mention to Melissa, the Office Manager, who kept me informed throughout the entire process and ensured everything was coordinated seamlessly. Leroy from Accounts was also a pleasure to deal with, processing payments promptly and providing invoices efficiently, making the administrative side of the project simple and hassle-free. Overall, the level of service, communication, and professionalism from everyone involved was exceptional. I'm extremely happy with the outcome and would highly recommend Frost Air to anyone looking for quality HVAC installation and outstanding customer service.

Frost Airconditioning have recently installed a split system air con for us. They were very professional and communicative. They required an onsite inspection for the accurate quote, but the installation itself was completed within a day. The quote document that we received at the beginning was really comprehensive and contained all the… Read more ·  1

information we might need (I forgot to ask about the warranty for our unit in person, but later was able to find all in the info in the Quote document). The quote amount was precise and it was even lower than we expected.

I am also very happy with our aircon model. We were recommended a Fujitsu model and a Daikin model, and went with the Daikin one (model name FTXV46WVMA). When you switch Quiet/Econo mode on, it's very quiet indeed, you literally can't hear any aircon noise, I didn't even know it was possible to be honest!

The installers also had to install some square PVS ducting, and the colours matched the wall colours perfectly both inside the room and on the balcony. Everything looks very neat and precise.

I would recommend Frost Airconditioning!

Amazing experience from Frost Air Conditioning Pty Ltd – I recently had the pleasure of buying and installation of a ducted air conditioning system in my home through Frost Aircon and I am thoroughly impressed with both the installation process and the overall service. The overall service provided by Frost Aircon was outstanding. From the initial consultation to the final walkthrough, their customer… Read more ·  1

service was top-notch. They took the time to understand my specific needs and provided a comprehensive explanation of the system and its benefits. The team was courteous, knowledgeable, and always willing to answer any questions I had.

The team from Frost Aircon demonstrated exceptional professionalism and expertise throughout the installation process including accommodating my request for doing the installation on a weekend. They arrived on time, were well-prepared, and carried out the installation efficiently. The attention to detail was evident, and they ensured that every component was installed to the highest standards. The system was integrated seamlessly into my home, with minimal disruption and no mess left behind.

The ducted air conditioning system is performing exceptionally well, providing efficient and consistent cooling throughout my home. The quality of the installation has undoubtedly contributed to the system's optimal performance, and I couldn't be happier with the results. I highly recommend Frost Aircon for anyone considering a ducted air conditioning installation. Their commitment to quality workmanship and excellent customer service sets them apart.

Really great compay to deal with from start to finish. Everyone knew what they were doing (from the quote guy to the office lady to the installation people) and it was done super professionally. Highly recommend them for anything air conditioning. We had to have our ducted air con motor replaced and it is working so well now. Very happy Show reply

After using Frost for many years to service our old ducted system, at 27 years old it was finally time for a replacement. From initial quote to the final walk through of the new system operation, they were absolutely brilliant. The team that carried out the replacement were just so good. As the job progressed, they suggested improvements and… Read more ·  1

communicated with me throughout. I highly recommend Frost if you are looking for anything from a new system through to on-going maintenance.

I would of given 5 stars for Frost AC, however, as one of your staff put a foot through a ceiling roof without mentioning was a disappointment. It has been satisfactorily repaired. Show reply

Do not provide a breakdown of what they do – Called Frost Air to look at error E9 on Actron system, already told them that it is Internal motor issue. They came out, charged $255 to tell me exactly the same. Gave me a quote to fix $2800. Asked for breakdown of the cost and got this response. "Sorry, we don’t provide quote breakdown prices. We quote what we believe is suitable to complete job." Great response, you don't need to know what we do so we can charge whatever we want.

Only just a pass – It took over a month and 5 separate follow up phone calls from me to them to get someone to come out and then to find out what the advice was. Then it took 4 weeks and they brought a faulty product. eventually have a working air conditioner, but not impressed with the whole process from start to finish. Show details

Disappointed with product and remediation – We chose Frost Airconditioning because of great reviews online and another friend was about to use the company so we felt confident about receiving an excellent experience. Installation was fine (apart from boots not removed on a rainy day which marks left on the carpet) and we were happy with the unit. However, only a mere 2 months later it… Read more

failed to cool. We contacted Frost Airconditioning but 3 weeks later we are still waiting for some action. We are hopeful of a good resolution that vindicates our choice of this company but in the meantime feel disappointed over both the unit and service provided.

Frost Air offered us a very reasonable price to replace our old Daikin ducted air conditioning system, which had been in use for 23 years, with a new Daikin system. Their team was efficient, professional, and communicated well throughout the process. I wouldn’t hesitate to recommend their services. Show reply

Frost were very professional and prompt. I needed a new AC unit in my new office, they came out, took a look around and assessed what the best unit was for my needs and within a couple weeks I was booked in for installation. Installation crew were super friendly and did a great job with no fuss. Very happy with the result too and the price was… Read more ·  1

just right.

I've used a couple AC places in the past and these guys are far superior and I'd definitely use them again.

Friendly and timely quoting process and clear recommendations provided as to which air conditioning units to consider for our need. Installation team were efficient and managed to install whole ducted system in one day. Some minor lack of attention to detail with installation, but these were later overcome. Overall a positive experience. Would recommend. Show reply

Very happy with the work that Frost Air completed at our house Would recommend them to anyone interested in a new air conditioner The advice was excellent and the price was very reasonable The boys on the day were prompt and friendly Very Professional Show reply

Got ducted air conditioning installed at our home and the whole experience was great from start to finish. Darren was quick to provide a quote, Melissa’s communication throughout the process was clear and helpful, and Devan did an excellent job with the installation. Professional, efficient, and easy to deal with. Highly recommend! Show reply

Frost Airconditioning has recently installed a Fujitsu deducted system in our house and we are very pleased with their service and professionalism. The unit is keep us warm. Thanks Frost Airconditioning, Team Show reply

We upgraded our dinosaur system to a brand new one complete with new ducting. From quoting to implementation, the team at Frost Air have been fantastic. They took the time to answer all our questions, under took site inspection before installation to ensure there were no surprises (we have a very tricky roof structure) to quality installation… Read more ·  1

ensuring everything was done right and quick responding after sales service. HIGHLY RECOMMENDED business with SUPERIOR customer service. Thank you Melissa, Alannah, Jake and the rest of the amazing staff behind you. We couldn't be happier!

Frost installed three AC split system units at my home in Winmalee and it was a wonderful experience. They were very prompt with booking in the initial consultation and the installation on the day was very quick. Would highly recommend! Show reply

Absolutely amazing company and very good installation, installation timing was amazing and they didn’t waste time at all and got right to work and finished it up quickly which was a massive win, they gave very fair pricing and the payment was very simple. Show reply

The team did a great job - they were prepared to install a system including ducting in tight roof spaces that other installers did not want to. Kept my house where they were working site clean and tidy. Show reply

We recently used Frost Air Conditioning to replace our ducted air conditioning and were really happy with the whole experience. From the first quote through to installation, everything was easy and well organised. The office staff were very helpful and always quick to respond to my questions. The installers arrived on time, were friendly and… Read more ·  1

efficient, and did a great job. They also kept everything clean and tidy during the installation, which we really appreciated.

Overall, very good service from start to finish. I would happily recommend Frost Air Conditioning to anyone looking to replace or install air conditioning.

We had a fantastic experience with Frost Air Conditioning from start to finish. The consultation was professional, clear, and really helped us choose the right system for our home. The installation team was punctual, efficient, and left everything spotless afterwards. The whole process was smooth and stress-free, and the end result has exceeded… Read more ·  1

our expectations.

We’re very happy with the service and will definitely be using Frost Air Conditioning again in the future. Highly recommend them to anyone looking for reliable and high-quality air conditioning service and installation.