Tefal IXEO All in One Solution QT1020
VerifiedMPN: QT102028 reviews

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Good while it lasts - no spare parts available in Australia – Tefal has no provision to store spare parts in Australia. Everything is shipped in from France. When you contact Tefal regarding repair they send you an out-of-date list of repairers. The repairers I contacted don't want anything to do with Tefal anymore because of the spare part deliveries come from France and take 4-6 months. The Tefal website does not list any option to order spare parts through the company itself. Show details
Great for home or work – I use it for fabric pressing in my business, perfect for small items. Creases come out very easily Perfect for my husband's shirts and gentle enough on my silk blouses Show details
My best purchase yet – Just love my néw steam iron IXEO. Very easy - no dials just steam away and works with all fabrics. I did have a Tefal steam station prior to this but with this you have the added ironing board that is attached and movable. Less space needed for storing also as it is all together as one. Highly recommend this product which I purchased from Harvey Norman City West. They knew their stuff. Show details
Product may be great but customer service is non-existent – I bought the iron less than a year ago and all was good until it started whistling. The manual does not list possible reasons for it, so called Tefal to enquire if the anti-calc cartridge needs to be replaced and where to buy them. They sent me a list of their "National Service Centre". There are only 3 in QLD: Nambour, Cairns and north Brisbane… Read more
and none carries the anti-calc cartridges. They need to be ordered and with Covid and all that, who knows how long that will take. Worst still, if replacing the cartridge does not solve the whistling issue & the iron needs to be repaired, the "service centre" in Brisbane does not do repair! Called the Tefal 1300 number and spoke to someone who not only does not speak English but has to confer with his colleague before he could answer any of my questions. Very disappointing! Product may be great but customer service is non-existent! Beware Qld customers, you will have to wait to get new cartridges and if repairs are needed, good luck with that!
Over indulgent item – Firstly, let me state I’m giving a 2 1/2 star rating. I have been a Tefal Iron user for over 35 yrs +. Have always been happy with their irons and only needed to update when required. Lately, their product leaves a lot to be desired. I cannot totally say the product isn’t great, it’s now becoming just good. I purchased the Tefal Ixeo as a… Read more
replacement to the Tefal Expert Precision IT9500 which unfortunately didn’t see the year out. (Further review on that item is available on the forum)
There are some positives to the all in one * ability to use iron/steamer as portable unit * no need for temperature adjustment, as senses fabric and adjusts * surprisingly, ease of linen items done well
My negatives * firstly, there was no mention of anti-calc cartridge ( online replacement @ $19.95) * stability of total design. For the price of the Ixeo, you’d expect it to be sturdier * iron holder, overall is a hindrance, though easy to rest in holder, when removing the iron, continuously grips. Is it wise to remove the rubber plugs? Safety issue. * continuously having to hold the steam button. If not held,there is not enough heat to accomplish ironing out wrinkles. * as a stand-alone steamer, not a positive * though the Ixeo is designed as a standing ironing board ( appears an update to the Expert Precision) it’s awkward. Even after watching on ‘how to’, the items shown are either kids clothing or items that hardly need ironing. Unfortunately, I didn’t find any ease in the design. * for me, it took twice as long in ironing time, which is not what I expected after the cost of the Ixeo. * found that it takes longer than the 45s to heat upon start.
Overall, this is a disappointment and unfortunately would not recommend. There were more negatives opposed to positives. It would have been cheaper to continue using a standard iron and ironing board. Less hassle and a sturdier board too. I can’t say the Ixeo is an all in one as it does not really aid in everything ironing. Sadly too, I contacted the store of purchase who recommended I bring the item back to the store and possibly have the service centre take a look at it. Disappointing considering the item is less than 2 wks old.
As stated before, like the Tefal brand and have been using their items for years, but now am totally disappointed with an item that I’m stuck with in order to do my work and takes twice as long. The steamer product alone was a lot better.
Never knew ironing could be so easy – I got fed up with my expensive suits with crease material not being able to be ironed properly. Purchased this after CHOICE recommended this as number one recommended during Black Friday sales at Myer for $375 (price matched). Works on ALL fabrics and extremely easy to use on one setting. Looks professionally done, faster than ironing with less… Read more
space than setting up an ironing board and iron, and I have used this to clean stains from my carpet as well!
Never liked back – I bought this because I was looking into steam irons and reading reviews, most people complained about the size of the water tank. My daughter had bought a cheap one and threw it out a few months later. I couldn't find any reviews on this one at the time because it was so new but I was happy with the how-to videos I found. I don't understand why… Read more
it has poor reviews because I can honestly say it was expensive but worth it. Most of my clothes need ironing. I have loads of maxi skirts. I hate ironing and subsequently I kind stop dressing up and mainly wore the same few skirts that didn't need ironing. Since I have that, I'm back wearing my nice shirts, skirts and dresses. It takes 45 seconds to heat up and a few minutes to do one maxi skirt. Not really sure why people need heat settings. My clothes are of different materials and I don't feel the need to change the heat like you would do with a standard iron. I had to adjust my space to make it more practical for my ironing since my skirts are long, I need a hire hook and therefore I needed to put the tank up, but it didn't require major changes to my space. I can't fault it. I'm extremely pleased with my purchase.
PLEASE TAKE YOUR TIME READING THIS & DON'T WASTE YOUR HARD EARNED MONEY – I don’t know what the other reviewers are using but it must not be the same as mine or they got theirs for free from Tefal & asked them for a great review. My $35 Iron from a budget store a year & a half age does a better job of getting creases out then this very expensive bit of plastic. Don’t bother ringing Tefal Head office in Sydney as they will not call you back even when YOU have called them 4 times requesting someone call me back urgently. Show details
A compact adjustable ergonomic ironing solution - perfect for people who hate traditional ironing boards – Are you allergic to ironing? Do you have a growing pile of wrinkled shirts? Do your lounge chairs cry out for a makeover? Did poochie go accident on your best sneakers? Do you yearn for an ergonomic ironing experience? If you answered yes to any of these questions, read on. The very steamy Tefal IXEO QT1020 has been getting a lot of exercise over… Read more
the past 3 weeks and here's what I discovered:
TL;DR: if you want a light iron with powerful steam output to zest up your day-to-day garments, the IXEO is a good choice. If you want to sit down and comfortably do the ironing, this is a must have. If you need to iron all the big stuff in your house, you'd be better off with a regular iron + ironing board or a linen press. Despite the fixed temperature, it should handle most synthetic fabrics. The steam output is wonderful and doesn't need constant refilling unlike a regular iron. Pro-quality results is possible without much effort.
Size and appearance: the IXEO ironing station takes up more room that a regular ironing board. The sturdy and well-weighted base isn't too big for a cupboard but to squeeze it into tight spaces you must remove the support poles and ironing board from the base. The good news is it is relatively easy to disassemble. The steam generator can be picked up and hoiked all over the house as needed, or as I did, used outside to tidy up the car upholstery.
What it will do: the IXEO is perfect for ironing collared shirts, t-shirts, pillow cases, kids clothes, and with a bit of creating positioning you can iron your trendy slacks and jeans. It will iron your underpants but who does that these days? People who need to press smaller pieces of fabric (quilters all over the Earth, this means YOU) will get a lot of work done with the IXEO. The steam output is significantly better than my normal domestic iron and with just over a litre of water in the reservoir the IXEO runs for ages before needing a refill. With the fabric brush attachment I was able to steam a grubby armchair which now looks a bit fancy. My cheap and wrinkly blockout curtains that can't be washed also now look a bit fancy. Just like Elvis, I too have blue suede shoes except a dog 'blessed' mine with a unique odour. After a rigorous steam with the fabric brush attachment the smell was banished - two thumbs up!
What it won't (easily) do: if you have to iron large items you will need a bigger ironing surface. The IXEO's ironing board is compact so ironing bedsheets cannot be done without mid-iron folding, sorcery, or for the adventurous types, a full-size ironing board. The good news is the portable steamer unit isn't fixed to the base so if you can find an alternate flat surface (like a full-size ironing board), you can use the IXEO as a regular iron but with much better steam output. I cheated a bit - pop the fitted sheet on your mattress and give it a once over with the IXEO.
My favourite feature: the IXEO's base and integrated ironing board can be raised and lowered to suit your mood. The board can be used flat, angled, or vertically - I found this to be GREAT for ironing shirts with fiddly corners and buttons. I have - no - HAD an enormous pile of washed but un-ironed shirts which I was dreading to get through because my bog-standard ironing board is too low for 6'2" me so bending over the board made ironing a pain - literally. The IXEO's variable height, angled board, and extremely light iron meant I didn't have to stand bent over to hold a traditional heavy iron at odd angles to firmly press stubborn shirts and pants. To be able to get through the ironing without aches and pains was a revelation. Even better was the ability to lower the IXEO ironing board so I could finish the ironing while seated.
My second-favourite feature: STEAM. Lots of strong pressurised steam. The soleplate of the iron isn't big and heavy like a regular iron so I was worried it wouldn't press out the wrinkles – I was wrong. I've always had trouble getting shirts looking like new however the IXEO was like a hot knife to butter on my most stubborn linen shirt. My regular iron sort-of kinda almost did an okay job, but only if I steamed the living daylights out of the shirt while applying lots of pressure at the highest temperature. The IXEO quickly smashed out the wrinkles without having to apply a lot of force. The smaller soleplate means I was able to iron the pleats, plackets, buttons, and collars with precision without wrinkling another part of the shirt. I really am surprised how professional the results are without a lot of effort and attention on my part.
Unfounded worries: The fixed temperature was a concern as the iron doesn't get as hot as I'm used to, but after the linen shirt came out smoother than it has ever been, my fears were gone. Synthetic fabrics - I was nervous about ironing polyester shirts but they survived without scorch marks and came out looking like they had never been worn. Pants - the ironing board isn't long enough to iron your pants in one pass but with a tiny bit of juggling, it was quick and simple to iron the lower legs first then the top without having to lean over an ironing board. The included clips makes it easy to keep longer items in place.
Gripes: assembling the whole unit wasn't infuriating but the diagrams in the instructions could be better – some parts have grooves that aren't clearly explained in the diagrams. The base is quite big for such a compact ironing board. It would be great if the support poles could be tilted 90 degrees so the whole lot could be folded up to fit in the cupboard without removing the base.
To sum up my review, I was pleasantly surprised at how fast my most stubborn linen shirt went from crumpled to a dry cleaner-quality finish. More importantly, I was able to tackle a stack of clothes without causing aches and pains thanks to the adjustable height and angle of the IXEO ironing board. The Tefal IXEO QT1020 is perfect for people who need to quickly iron or steam work clothe and for people who can't comfortably use a traditional ironing board. Is it the perfect do-it-all ironing solution? No. Was I able to get more ironing done than I could with a regular iron and ironing board? Yes. Are all my collars finally crisp and sharp? You betcha!
- +1
An interesting iron-plus-steamer station with definite strengths and weakness – The Good: Reasonably compact and convenient unit, lightweight iron, steamer function works well, large water tank, attractive design, handy with delicate or awkward clothing. The Bad: Limited temperature control, squared-off board doesn’t suit ironing certain clothes, consumable filter, power cable could be longer, not cheap. Short Answer: An… Read more
interesting iron-plus-steamer station with definite strengths and weakness. Whether it’s worth the money depends very much on your own requirements.
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Let’s preface this review with some disclosure: I am definitely not an ironing-type guy. History may show that I liked helping my Nan iron her tea towels and hankerchiefs at the age of 8, but any love or interest disappeared soon after. I of course have owned an iron all my adult life, but - much like Nanna’s car - it’s done few miles since I bought some 20 years ago. The proverbial ‘once a week, only to church’ of irons.
While I’ve (mercifully) managed to avoid such irritations most of my working life, these days I find myself having to wear neat shirts and dress pants. Alas, careful folding straight out of the laundromat dryer can only get you so far. While it’d be quite a stretch for a product to put any joy of ironing into my life, maybe this offering from Tefal can - at least take out - most of the tedium.
The IXEO QT1020 ‘All In One Solution’ is best described as a mini ironing and steamer workstation, slotting somewhere in between standalone iron/steamer units that require a separate ironing board, and serious all-in-one workstations whose price tags go well into the four-figure range.
Conceptually it’s all quite simple: the height-adjustable ironing stand pivots from angled to flat to suit a various ironing and steaming arrangements, whereas the ironing/steamer unit itself nestles at the base. The base itself contains a 1.1L water reservoir and filter cartridge to protect the iron itself from mineral build up, and sports only a solitary power button and indicator light. The ironing and steaming wand connected via a meter-long cable is similarly basic, with only a trigger to control the steam output.
Despite coming in a sizeable box, the IXEO requires some assembly. I managed to assemble the unit - albeit with a couple of missteps - with only the most cursory of glances at the included instructions. To their credit, Tefal have provided links to online video instructions detailing the assembly process.
With the filter fitted and the reservoir filled the unit takes a couple of minutes to get itself going on first use. After that, the IXEO is ready to go within about 45 seconds of being switched on.
I found myself mostly using the IXEO as a steamer and found it satisfyingly effective in this mode of operation. Tefal’s instructions suggest draping or (using the included plastic bulldog clips) pegging your shirt or pants over the board whilst it is set at an angle, but mostly I found simply holding the article of clothing on a hanger and waving the iron over it did the job more often than not. The steam output is reasonably even and consistent with the trigger held down, and with only a slight delay between ‘on’ and ‘off’. The IXEO does have a ‘burst’ mode, whereby a quick double-tap of the trigger results in a substantial shot of steam, ostensibly to help deal with tough creases. Given this tends to result in some water spitting out the iron and over your item of clothing more often than not, though, it seems more like a gimmick. Less gimmicky however is the large water tank, which last a very long time between refills. I’m a little concerned about cost and availability of the water filter come replacement time, however; no one from Tefal was able to get back to me with a cost in time for this review.
Tefal also suggest the main unit can be used as a standalone steam cleaner for curtains, furniture upholstery and the like… I don’t have any curtains to test but instead gave my car’s seats a freshen up, using the included brush attachment to lift out a few stains in the fabric and generally deodorise the interior. The IXEO worked nicely in this regard, though you will most likely need an extension cord to stretch out the unit’s rather short built-in one.
Used as a tradition iron and ironing board, however, the IXEO is less convincing. While the ironing board itself swings from vertical to horizontal orientation easily enough, its short, stubby dimensions are unsurprisingly low on real estate for larger items of clothing or bulky linens etc., and the lack of a tapered end means a different approach is required to iron jeans, shirts and the like. Again, Tefal offer numerous ideas for how to use their ironing station, but honestly, there’s a reason while every other ironing board ever made has a tapered end. They could have done a mini-board with a tapered end and kept the overall dimensions, so I consider this a bit of a miss.
The other point of concern is with the iron’s complete lack of temperature control. Tefal say it’s auto-temperature sensing, but I found it generally a bit on the cool side unless pumping the steam through. So while you’re unlikely to accidentally scorch anything, dry-ironing could be a slow process.
Ergonomically, the IXEO is a bit of a mixed bag, depending entirely on your perspective. Ironing traditionalists will no doubt find the small, adjustable ironing board a bit wobbly and overly fussy, and the iron itself too light to quickly push out creases. Conversely, elderly or mobility-restricted people would likely see those same issues as real positives. I can also see the IXEO’s angling ironing board suiting tailors, seamstresses and textile designers well.
However convenient a ready-to-go ironing station is, there is no getting around the fact that it takes up a lot more space than a separate iron and ironing board, regardless of how the ironing board is orientated. There are wheels in the base to help roll it around your house, but really, this is a product designed to best live in the corner of a room or walk-in closet.
All in all, the Tefal IXEO is a rather tricky proposition to assess, with some great features but some serious compromises too. It’s a bit too small and light duty as a serious family-ironing workstation, but as a garment steamer with the occasional bit of ironing for one or two people it is reasonably capable. The main problem being, who is willing to pay nearly $500 for that, when you can get a good quality, full featured standalone iron/steamer and a decent separate ironing board for much less?
Reduces ironing time and saves my back – I've always had a traditional "steam iron", indeed I've gone through quite a number of these over the years. I mainly iron my business shirts - which, since they are 100% cotton, tend to be rather difficult to do properly, requiring lots of spray-on starch and steam to get to look good - and it always took about 20 minutes per shirt. The… Read more
opportunity to try out the IXEO brought with it the promise to reduce several hours of ironing per week and give me back some precious spare time.
IXEO comes in a fairly overwhelmingly large box - and in a lot of pieces. Thankfully there are reasonably clear assembly instructions, and I was up and running in about half an hour (it would have been less but the kids insisted on "helping"). The device itself consists of a standalone board, which rotates from a flat position like a normal ironing board all the way through to vertical, and a completely separate unit that holds the water for the steam generation, which connects to the steam head that does all the work. The board itself is a fully plastic construction - presumably to remove the risk of any of the parts rusting, given the amount of steam generated during use. Effectively this means that the IXEO replaces both your iron and current ironing board (which is probably mostly made of metal).
For somebody who has never used a garment steamer before, the usage instructions are a little light-on. There aren't any of the controls that you have on an iron - no temperature dial, no steam level adjustment, no spray. Indeed there is only one trigger button on the steamer head that starts the steam flowing. It takes a couple of seconds, but there's an impressive "whoosh" as the steam starts flowing out - and it can be a little surprising at first, but it's not really much louder than a normal iron - just a bit more dramatic. The single button to turn the power on and off is on the base unit (which holds the water), so really with only two buttons it couldn't be easier to use, and the water unit sits very snugly in a specific cutout under the board. The base of the board itself is quite heavy - and needs to be, to hold the board steady as you're manipulating clothes on and off it (you certainly wouldn't want it tipping over), but is still easy enough to move around when necessary.
Since the board itself can be rotated from a fully reclined to vertical, as well as being raised quite high, it's easily adjustable to the most comfortable position - unlike an iron the steamer can of course be used in a fully vertical orientation. I've found that a slightly reclined position works well in the small space we have, and because the steamer head is so much lighter than a normal iron (550g vs 1.6kg for my iron) it is far easier on your shoulder - especially after a 2-hour ironing session.
So how do the results fare in practice? It took a bit of practice to adjust my technique and get proficient at using the IXEO (especially after 20 years of ironing the old fashioned way), but I'm now getting great results on my shirts in half of the time, and without using any starch. I've found that ironing the collar and sleeves first, then the back followed by the front (with the board in a slightly reclined position) is the easiest and most efficient method.
For my daughters' pleated school skirts, I use the upright position with the included pegs - and the pleats fall beautifully into place without any effort. T-Shirts, shorts and linen pants are also much easier and faster to iron, and the large water tank means that I can get everything done in one fill.
The only real downside is storage - while everything folds back on itself into a space that is the same size as the base, that's still quite a bit larger than an iron and ironing board, but that's a small price to pay to halve my ironing time - and remove the need to use starch. If you can find somewhere out of the way to store it, then I definitely recommend it.
- +2
Brilliant, I’m a mere male and master of my crush and creases with this beauty! – Never in my wildest fancies did I ever envisaged that I’d be excited about a ‘steamer’ let alone write a review on one, however this product has been sensational in short for a time poor family on the go! Now to fully appreciate this let me clarify, I’m a mere male and in short I’ve never been big on ‘steaming / ironing my clothes in fact I would… Read more
fully admit that I’m an underachiever in this realm, in fact verging on the ridiculous, relying on dry cleaners and ministers for home affairs and children (mum and wife), however this product has elevated me to pro status on a level playing field with even said ministers (mum and wife). Albeit it may sound like a big claim but this little steam breathing dragon is absolutely simple to use, it belches steam and lays waste to creases and crushed jackets and suits in the process dry cleaning them with a simple press of a button, in a word impressive. Further, I did not need a degree or have to do work experience at the local dry cleaners to know how to work this thing and if the truth be told, I didn’t read all the instructions in mere male fashion and just plugged in and unleashed this dragon onto its stable diet of curtains, lounge, car carpets (bloody brilliant) , suits, shirts and trousers. It absolutely devoured creases and hard crushed items and refreshed and sterilised my car carpets -awesome bit of kit.
Working corporate, I need to be dressed professionally and yes grunge, creases and crushed look doesn’t cut it, throw into this mix morning madness of two kids under 9 years old, breakfast, getting ready for school debacle, I’m usually demoted below kids and humog (dog) to fend for myself, often to find, not having an ironed shirt or needing crushed pants left on my “floor-drobe” as supposedly clean pants are still in the wash...... alas this Tefal IEXO all in one charges into the chaos, dispenses justice (steams out the creases and refreshes my clothes) and restores order to the universe by its simplicity to use and fast set up and pack up, it really saves time, frustration and just does the job with ease. Since getting this product we have since dispensed with the iron and ironing board due to the better capabilities and practicality of the IXEO all in one, further we live in “chateau de shoebox” where space in our house is a premium and smart design products such as the IXEO are key in space saving and decluttering.
In all seriousness, I’ve attached some photos of me dry cleaning a creased jacked one side done the other yet to be done just to give an example in real world terms how good it does the job by amateur hands. I’ve also shown curtains that I steamed out the creases. The minister for war and finance (wife) even took a photo of me with my “smart protect” (steamer handle) to protect my identity as she was concerned that I may be the envy of every wife in Sydney since I’ve ridden the silver bullet up the best husband charts not only for steaming/ironing my clothes but going full “steam” ahead fully testing out this product on kids clothes and even a dress for her going out!
VERDICT: Brilliant - Highly recommend, product is light and easy to use that a self confessed amateur like myself can use it all the way to the super user like my mum who verges on the ridiculous actually ironing singlets and underpants ..... who does that! Really! ..... Mum rated it and ran it through its paces for me doing a load of my washing for me....as much as it pained me I supplied my dirty clothes that she washed and used ‘IXEO all in one’ returning my clothes in creaseless perfection, alas my underpants and singlets did not escape getting a good “steaming” too as did my shirts and pants, inclosing she was that impressed being 78 old with its lightness but also it’s versatility that’s she going out to get one which speaks volumes as she wasn’t tired due using it for a prolonged time due the the lightness of the IXEO over her iron.
Mummy Dragon (wife) it’s the only time, I’ve seen her blowing off “steam” in a good way! Hehehe, being actually happy in my mind doing my ironing, but in all seriousness though my wife loved the product for following reasons ease and simplicity of use as well how light in the hand to use, but more importantly the versatility that is only really limited by your imagination. The other critical factor for her was ease of storage and multiple applications for the product due to small house.
Me .... Likewise the total ease and speed of use that saves me time in the morning going to work in those emergency moments where you need something steamed/ironed or just freshen up for work and time is of the essence. It is ready to go in no time at all, I liked the design that is very clever, you could be a dwarf to a giant and the table can easily adjust to not only your height but preferred angle, absolutely brilliant as having a back injury it makes it easy and painless to use, however some reviewers have mentioned not having places for the extra accessories, I just improvised see attached photo in fact it really works well for us as all items are neatly stored together not hard at all really.
During the month we have done most fabrics from both in the house, wife’s work and car carpets there are so many uses due to portability and good size water tank.
Setup wasn’t too hard, it took me about 30 minutes that’s including being impaired by my 7 year old daughter ‘helping’ me with her furry assistant (dog) to switching on and using product in anger to dry lean a suit.
Tested out the auto switch off which is a very clever and smart feature that worked as stated. All round great work by Tefal on delivering a smart and quality all in one product. This outlay presents as good value considering the saving in dry cleaning bills, ease of use and time saving design. Thank you.
Great item, still won't make you like ironing! some minor issues – Overall, it will probably replace my "traditional" iron, it has some advantages, especially for what I use it for, which is business & casual button-up shirts & refreshing my suit. Also good for other items around the house such as furniture cleaning and others I was able to experiment with. The drawbacks are on the annoying side but it does do… Read more
what it says on the tin.
Positives; - Fast heat up and easy water refill - Only 2 buttons and 2 lights on the entire thing to control, easy and simple - Creases in all scenarios released quickly & easy reach in difficult locations like collars - The steamer head is light and easy to control, much lighter than an iron - Easy on the back with the integrated adjustable board
Negatives; - Steam can get an inconsistent flow on a longer stretch & not always even distribution out of the steam head - The board takes a bit of getting accustomed to & fights you when you want to change position - The whole unit is heavier & larger than a standard iron & folding ironing board combination - Thicker cotton items do capture more water, may be an issue if trying to immediately fold and store away, may need to dry out a little first, does dry quickly enough but is a different consideration from traditional irons.
Details; I was looking into a steamer on and off for months and never quite ready to buy, not completely sold on the benefits couldn't quite find myself committing to one. Knowing Tefals great name and some of their other products (my old iron is a Tefal) this came with a particular interest. Also entering this review, i need to state I REALLY hate ironing, I'll avoid it as much as possible and have been known to buy iron-free business shirts from time to time. Regardless you can never eliminate that need. I started out with a t-shirt, one of the overview videos on the Tefal youtube channel (https://www.youtube.com/watch?v=2XBcsvTRb0M) shows how they recommend you set the machine up for this task, I must say it wasn't what I was expecting. The creases disappeared when the wand got near them, no going back and forth a few times like a traditional iron. I suspect once I get better practised at it it may even be ever so slightly faster than traditional iron. An impression I'm left with throughout the various tests I did. The only different impression from traditional is that you could feel a bit of extra weight in the heavier cotton shirt due to holding a bit of the water from the vapour, this seemed to release quick enough but may suggest you don't immediately pack & fold. On to a casual shirt from a well-known tailor, it has lots of pleats around the wrist, buttons on the collar, not that it's that fancy but it was more of a pain to work with previously. With the steam, again, the steam is doing the work, so getting around the tricker areas was a breeze. Next my full suit, an item I no longer wear every day, in fact, usually only for a few hours here and there so it tends to get creased more often than it strictly needs to go to the cleaners (my main reason for looking at these things!) I found it worked well, once again, I suspect using this tool you also avoid making the suit look shiny as you're not really applying the metal part of the steamer to apply pressure + heat + steam, the steam itself is doing most of the work and the board angle allows you to steam this upright (again see Tefal's youtube example; https://www.youtube.com/watch?v=0vC1Rz3GPZs) so gravity was helping also. I guess time will tell. I also tried this on my couch, a few other household items, I don't have curtains so couldn't test that. In all cases, the steamer performed very well for the most part. I can't say again how easy this item is to use, no settings no dials, nothing, just fill with water press the big button to start pre-heat, then pull the trigger and iron away. I did notice that some items were able to be refreshed that had smells (couch) and worked as you would expect The bit for me that really helped was that as a tall guy with a minor back issue, the adjustable board height helped me a lot, preventing the need to bend over, in fact, the upright position found in the videos for shirts and suits made this very easy on me. The downside is though that the steam will back off from time to time and spurt and sputter. The time gains I had earlier, on some jobs would be lost. The wand holder moves around a lot, I would like this to have more resistance than it does or preferably adjustable height so I didn't have to bend down. I was able to put the steam head down and it caught with the trigger on more than once. (the reason for my 4/5 safety) I don't think this would cause any harm or issues rather more a generic product safety issue, allow for silly humans not paying attention. Finally, the board can need a jiggle or two to get it out of its current position, I found this a little frustrating at times, no bad, but felt a tad more difficult than it should be. The base certainly holds it steady enough due to its weight but everything above knee height felt a little wobbly. There's an element of "I'm just not accustomed to it" within the review that I feel the need to call out. It works just slightly differently than I'm accustomed to so I'm sure there's a series of new habits you'd fall in to over time and many of the quibbles will go away.
It's not a perfect item and that is reflected in my score, however, I'm happy with it overall and if you need to replace your iron or have the need to frequently steam items that a traditional iron just won't work for this makes a good alternative. That does include the benefit of just steaming shirts (similar to the steamer function on my clothes dryer) rather than a full wash of a barely worn shirt. Also could be an answer to a quick spruce of denim and other items you're not supposed to throw in the washer all that often. If any of that sounds useful to you then it's worth looking at further and take the plunge. If only a few of these hit your criteria then it may just be a fancy iron with integrated board.
Before buying consider the footprint of the whole solution as it didn't fit in my cleaning closet. Consider also you need to line shits and other items up differently than an ironing board but once you change the way you go about it it will produce quick & easy results. In other words, allow yourself time to adjust. I'm also thinking of the steam refresh ideas and the fact you may be able to reduce the number of times things strictly need to go in the washer, this could be a mini-game changer. A number of my shirts are more worn out than they should be given my default of throwing them in the washing no matter how long I used it for. Overall you really can't complain about the core items build quality as they have thought of how to filter the water and a range of other items to protect the unit itself. Something I have come to expect from Tefal. With a few tweaks, this could be improved to a highly recommended score rather than just recommended. So as a bloke that really hates ironing, this device won't cure me of that, however, it feels easier and less time consuming with this device and it's certainly easier to use than my old iron. I suspect the old thing will just remain in my closet as a backup.
Find out how Tefal IXEO All in One Solution QT1020 compares to other Garment Steamers
Know better, choose better.
Useful for certain things – I was sent this item to review which was quite coincidental because I’d been thinking of getting something like this for quick jobs or even to steam the curtains. This item is meant to be a ‘garment’ steamer, meaning specifically for clothes I assume, but since it’s portable the first thing I did (after wrestling with one piece of the… Read more
construction for 20 minutes!) was wheel it over to the curtains. A few creases in them had been bothering me every time I looked at them but I was too lazy to pull them down to iron.
You will need to hold the button down for one minute for the steam to begin, then run the iron over your desired material.
One particular crease was quite deep and the curtain was a heavy linen fabric but I was quite satisfied with how it turned out.
The next thing I did was test it as an actual iron with the board in the flat position. I was using one of my daughters cotton/polyester shirts which do not usually require much effort to iron at all.
I usually use a steam generator and it’s generally a good bit faster than this machine, but it does have more powerful steam pressure so that’s to be expected.
Personally I can’t see myself using this device much, it does have it’s uses but I do not think ironing/steaming clothes faster than a good iron is one of them.
Read this review to the end to understand Why – I had the chance to try out the Tefal IXEO all in one solution and for me it has some good and some really bad. I am not used to this level of unhappiness with Tefal, I own and bought a lot of their products and this one hasn’t been in my good grace. Please read this review in full as I will explain why the rating and for whom this iron solution… Read more
will be best suited.
First, the setup is easy enough, no brain twister, it is fairly simple, I admit I had to push harder for one section but I put it on me as I might not have been straight to get it to fit easily. The water filtration is absolutely perfect, it is biffy and it will last a long time before it’s time to change it, the water tank holds a decent amount of water that will last you a few hours… It is a well built unit that will last in my opinion. the fact that you can flip the top in different position is very easy and it doesn't feel flimsy. The iron feels light and the fact that you can adjust the table at YOUR height is absolutely brilliant, it is easily moved around the house and the footprint isn’t much more than your folded ironing table and it is very stable when in use. Also it footprint when in use is great for small spaces, I use to live in small one room flat back in Europe and if I had that kind of unit it would have been a dream. The fact that there is no need to set a working temperature is perfect and I have tested it on all the fabric around the house, you can move around the house with the unit if you have a cord long enough to do so, it is light enough to be “portable” without the base if you do your curtains from top to bottom. It heats up super fast and that's a good thing, my daughter wanted to have a quick touch up on her school dress and it did perfect in a record time. As I said before I have used it on all the different fabric we have, the test is the silk and the dreaded lycra/viscose tops that my wife loves, but I hate them just because it is a nightmare to iron. They came out absolutely perfect using the coat hanger and the tilting table. It has some good safety feature, the auto off after 8 min, basically it does what it says on the box. It is very versatile and I like the concept of it, but like many all in one there are some drawbacks and it will not be as efficient as dedicated units.
Now, to the not so great that pushed my buttons, as I ironed everything in the house. The iron umbilical cord is always in the way, either on the ground, or it get in with the clothes. Since having the unit facing you is the best way to use it, I found that I was always walking on the cords I had to turn the unit around but then this other problem was there. It is a design fault that could have been avoided. The unit comes with some very useful attachments but with all that realestate they didn’t think of a couple of holders for them! The iron holder has been a source of #@*! Because it is always moving, or not in a position that is ergonomic, again faulty design! For me the biggest issue is the inconsistent level of the steam that comes out. Since the water gets pump to the demand, there is a lag between the time you press the button and when you get the steam. Then the other big issue is that when you release the trigger you still have a strong jet of steam coming out for some time, and for me it’s a fault, this can burn someone, big no no for me. Other issue is that after some time, the heating elements don’t keep up with the demand of a proper cession of ironing, and you get the spitting coming out instead of steam, you just spend all this time making the effort of having nice and crisp linen and it’s all ruined by the spitting! Absolutely frustrating ! Last big issue for me was the fact that the table is let say on the small side, and if you do pants, long shirt, you’ll have to move things around quite a lot, meaning time wasted. It normally takes me 15-20 min per basket with my regular Tefal Express compact steam iron, with this Tefal IXEO all in one, double the time, so it is not going to solve all your ironing needs. It could have been a fantastic product but this one fell short and that is why this rating isn’t higher, I have try very hard to find good things but ironing isn’t the most enjoyable task in my house so if I get frustrated by it, I don’t see any good outcome.
Now who might be the right person for this unit you may ask? People who have difficulty with carrying heavy iron for an extended period of time, this is super light and will not be an issue on long sessions, Living in a small flat without much room or a share house where you only have a room for you, A single bachelor that wants to have nice and crisp shirts and fresh suits without the risk of burning them, A professional couple with a variety of intricate dresses and shirts so no need to switch from one setting to the next, And the last category is a retail store, this unit will get you out of so many issues because it is so versatile.
Final words, this unit isn’t that bad, just frustrating, for my family usage I cannot justify the purchase at nearly $400. If you do your ironing on the fly when needed, this a solid unit for short usage and small amount of ironing. It’s small enough to be left in your wardrobe and just switch it on when needed it in the morning so you have that nice sharp line on your pants, that fresh clean jacket or that crisp shirt, but doing your weekly ironing cession will be extremely frustrating.
Handy, Effective with limitations – If you're using this unit with the ironing board flat and pressing down as you would using a conventional iron, it is very effective on all types of fabrics. If you're using it upright as a steamer, we found it ineffective on cotton. Water tank is a good size for a load of washing. Excellent design and workmanship from Tefal. It would be great if… Read more
the steamer wand had a little more power with more steam so you don't have to go over the same area a few times. Otherwise, very happy and recommended, especially because it was easy to set up (the instructions are very easy to follow with illustrations) and doesn't take up a lot of room, BUT it is a complete unit so you need a place to store it as it is obviously a bit more bulky than an ironing board. Now, it hasn't quite replaced our ironing board, but if we're in a hurry and especially if we want to steam some delicate fabrics, it's on the money. Recommended.
Good robust product - ideally needs designated storage – I've never used a steamer before so this was my first experience. I usually use a Tefal Ultraglide iron which I adore but it's great that Tefal have branched out into a product that steams/ irons and has a board all in one. Pros: - Assembly is straightforward, I watched the online Youtube tutorial from Tefal and then assembled the product… Read more
myself. It took around 10 minutes in total, there is also an easy to understand manual with the box. - When assembled the product is very sturdy and this is helped by its base which although heavy (it has to be) also has 2 wheels on the underside to move around easily. - The steamer has a large water capacity of 1L which is great comparing it to a regular iron. You don't have to fill it up as often. - It has a calc cartridge so you can use water from the tap rather than buying distilled water like your iron. - It has 2 simple buttons. On/off and a calc button which is great to remove residues. - Heat up times is super quick. 45 seconds and you're good to go. - The location of the steamer trigger on the handle of the steamer is perfect. It's ergonomically friendly and feels natural to press down. - Accessories come with the box - 2x large pegs, fabric brush and lint handle. I particularly liked using the pegs when using the steamer upright. It almost felt like I was painting a masterpiece. - The board is height adjustable - can be used sitting/standard. There are no preset heights and this can be changed to whatever suits your need. - The board also has 3 positions - horizontal/vertical and oblique (45deg) which is great depending on what you're steaming. Comes with its own cover for protection. - Use of the steamer is easy, it's perfect for fine and light fabrics, touch ups and detailing. - has one setting so you don't need to worry about changing temperatures. It really is plug in and go. - the iron plate gets hot enough to ease out creases however thicker fabrics will need a go with a hotter iron. - the iron has its own cradle which surprisingly for me was safe despite being made of plastic, however, the steamer didn't touch this area nor did it melt which was designing genius in my opinion. - comes with a standard Tefal warranty. - black and gold colours works nicely together. Looks very smart.
Cons: - box is fairly heavy so make sure you've done a work out prior or have a friend to help. - This product is perfect for lighter cottons/ shirts/ suit touch ups and detailing. However, for thicker products like thick pillowcases that are very creased, it may take time to remove these. In which case a traditional iron is better suited. - Apparatus is on the larger side. I have a small apartment so it stands out, however, if you have a designated utility room or storage space this would be easy to store away especially as the base has wheels.
Overall, I think this product is ideal for touch ups/ detailing and on the go ironing providing you have a designated storage for it. In an ideal scenario, I'd love to have both my traditional iron for heavy duty ironing of thicker items and the iron/steamer for touch ups and light fabrics. However, due to space constraints, I will continue to use my Tefal Ultraglide iron as its small and still has (although limited) steaming abilities.
If you're on the look out for a good, sturdy steamer that's easy to use and can keep it assembled during storage then I'd certainly recommend this product
Speed & Power - Far More Efficient Ironing – The Tefal All-In-One Solution unit for ironing and steaming is a remarkably well thought out piece of equipment. My wife owns four irons, including a Russell Hobbs steam power station that she is not that fond of, and was keen to test out this new idea in ironing. Assembly of the unit was fairly easy and straightforward for me, except for Section… Read more
2 Step Number 5 where the board was supposed to "Click" into the two rods. It just wouldn't slide in easily. In the end I had to press extremely hard to get the board in and down the two rods to where the spring latches finally clicked into the slots. I'd be worried if for some reason I wanted to fully disassemble the unit, having to press in each latch and perhaps gently hammer the board upwards. When assembled, the Build Quality was excellent and the unit sturdy.
The Tefal site has a number of helpful videos that demonstrate how to iron shirts, dresses, suits, pants and curtains using the unit - and the techniques vary from how one would typically do them with a normal iron and ironing board. See the videos at, https://www.tefal.com.au/Linen-Care/All-in-One-Solution/IXEO-ALL-IN-ONE-SOLUTION-QT1020/p/2820102031
The PROs. 1. General ironing with the steam iron is very fast. This is because one only needs to go over numerous types of clothing once only (e.g. T-shirts, pants), as it easily does both sides in one pass. Thus there is no need to turn them over and iron on the other side. This saves a lot of time.
2. The weight of the iron is relatively light which, coupled with the fast speed of the actual ironing, means less fatigue for doing a big load of ironing.
3. The iron heats up very quickly compared to most irons - no need to hang around dawdling waiting for it to warm up.
4. The unit has an excellent one litre water capacity in the container. My wife especially likes that she no longer has to be continually filling up a regular steam iron with water.
5. The unit does not take up as much space as a regular ironing board when in use, which means that it is extremely good for ironing in a small area.
6. As a steaming unit for freshening up sports jackets or suits (that is, items that have been worn somewhat but not yet in need of dry cleaning), my wife was extremely impressed with the steaming power of the unit with which nicely freshened up a men's jacket in around 30 seconds.
7. The steaming unit can be lifted off the ironing board structure and carried around separately to other parts of the house. My wife rates the steam power of this unit as vastly superior to a separate steaming unit she had previously owned years ago, and opines that it would be fantastic at ironing or steaming curtains where they stand - though she could not test it, as we have no curtains in the house.
8. Most males either hate or detest ironing. I opine that the interesting gadget-like nature of the Tefal All-In-One Solution iron, while it will never make them like ironing, will amuse them enough if they do iron - the powerful shots of steam are just fascinating.
The CONs. 1. Ironing individual items like shirts on the Tefal unit often requires doing the bulk of the ironing with the board in either the upright or angled position (e.g. body of the shirt), and then doing the details (e.g. neck collar of shirt) with the board in the horizontal position. Which means having to constantly raise the board slightly to allow the position of the board to be altered to an upward and later to the horizontal position - an action which isn't done with a standard ironing board. So if one wants to complete the ironing of each individual shirt before moving onto the next shirt, one has to raise and change the board position each time. This can be annoying.
The alternative is to do the body of each shirt first with the board upright or angled and, having done all of the shirts, then level the board to the horizontal position and do the details of each shirt in turn.
2. While doing her own shirts was fine on the board, my wife wished that the board was two centimeters wider and three centimeters longer for when she was doing my XL and XXL sized shirts.
3. From her experience with using other irons, my wife was of the opinion that the iron was too hot to iron silk and other delicate fabrics, and believes that a separate inexpensive iron, set at low power, would be required to handle such delicate fabrics.
4. Plainly there is a small learning curve involved in getting used to the Tefal unit. My wife had to adjust its height several times till she found and optimal height for her and, as described above, had to spend some time adjusting and varying her regular ironing technique. However, when it came time to choose a rating for "Ease Of Use" below, I asked my wife if I should give it Four Stars because she had to play around with the unit before getting it right. She said ""No", that I should give it Five Stars, as it was easy.
Summary. It would be fair to say that my wife's reaction to the Tefal All-In-One Solution unit started off as moderately impressed on initial use, ranging through to very enthusiastic as she got used to the new way of using the Tefal unit, and she really appreciated the advantages - especially the speed and power.
And if my wife is happy, then I am happy. Regards.

- +1
It steams, it irons, but is it worthwhile? – I am a little split with this product. On the one hand, it is a good, well made, easy-ish to use product etc but on the other I find it really hard to fathom whether or not it has any actual practical uses over a normal iron with a steam function. I have never been really big on ironing. In fact, I avoid it where possible, but when it comes time… Read more
to do it the age old ironing board and a decent iron (see the last review I did on an Ironing product which also happened to be a Tefal under the Ambassador program which we still have) does the trick.
SO, why would anyone want to splash out on something like this All in One solution? Simple, it suits your needs. I am going to base this review around that, that this is something you would most likely buy anyway because it suits your needs.
While I may not have a lot of use for it, my wife has a lot of items which require ironing and I am the one who doesn't mind doing them. It is one of the things I can do around the house to make her life easier and its something that can be done while watching TV, watching the kids etc
So with this in mind, I have gone through some of the points of interest with this product that people might find useful when considering whether or not to use / buy it.
Quick Review: Assembly - 5 stars Quality - 4 stars Ease of Use - 4 stars Results - 4 stars
1. Assembly - 5 stars Pretty simple to be honest. I am an IT guy, technology is my jam and when I see manufacturers start using it to their advantage it bodes well with me. The instruction manual was actually a little confusing at first. I think the lack of any words on the documents that come with it had me a little mystified. However, on the front cover of one of the booklets is a nice little QR code which when you point your camera phone at takes you to a youtube video on Assembly. Nice. It took all of about 5-10 minutes to unpack and setup.
2. Quality - 4 stars It is a very nice looking unit and the build quality is pretty good. The only real issue I have with the build quality is the amount of movement in the whole thing. The base is relatively solid and has a bit of weight to it, but it does tend to move around a lot while using it as an ironing board. I am relatively tall at 6ft 2" and have it raised to a comfortable level for me which probably doesn't help, but even lowered it still seems to move around a lot. Not a biggy to be honest, just something to note.
3. Ease of Use - 4 stars I don't know if I missed something, but the instruction manuals leave a lot to the imagination. Having said that it is pretty simple thanks to its auto sensing technology. Click and hold the button to steam, double click for a burst of steam. If you are doing the bursts, it is advisable to wait around 10 - 20 seconds in between otherwise your clothes will get a burst of hot water on them instead of steam. While this is touted as an AIO solution, if you are going to use it for large items like table cloths, sheets, blanket covers, this is where this falls very short. The table / board is very small, so maneuvering large items around it are nothing short of frustrating. So, this is basically only really designed to be used for clothing items or items of around that size. You would need to basically iron / steam larger items by putting it over whatever it is designed for and ironing it that way (ie. put it on the bed then iron it, however pumping that amount of moisture and heat into the mattress would be of a slight concern.) Changing the level of the board is very easy with the quick release levers as is adjusting it from angled to flat by simply lifting it up and changing its position. The iron / steam head itself is nice and comfortable to use. It is easy to move the holder around to the side you need to store it depending on the items you are ironing or steaming. Refilling the water is also very easy to do, one click and it slides out and is easy to fill. Storage, this is probably where it really starts to detract from what it is. Yes, it is good at what it does. It steams well, it irons well and the lack of needing a large clunky ironing board is great for you if storage is limited but the unit as a whole with the board and all is not small either. Sure it can be made to be less intruding and you can take the actual steam unit anywhere you need it to iron the bed sheets on the bed etc. We are lucky that we actually have some room to store it without the need to dismantle it etc but others may not be that lucky and that should be taken into consideration because it would be a massive pain to have to dismantle it every time you are done with it and then have to reassemble it when it is needed again.
4. Results - 4 stars Results have been excellent. It doesn't take a lot of effort to get creases out of anything. In image 1 my crinkled tshirt was steamed lightly on the left side which got rid of most of the crinkles vs what is on the right side and in image 2 you can see how heavily wrinkled that shirt was with 3 showing what it looked like after a quick steaming and that is without ironing it at all. Just a couple of passes with the steam.
Conclusion: I have to admit, while I don't think this is something I would have purchased myself, I have looked into these types of products to purchase before. The main thing that put me off them was the fact I already had a great steam iron so why would you need something like this and seeing its assembled size just reminded me of those dodgy late night TV infomercials where they "fold up to be stored easily under a bed", a bed thats about 5ft off the ground of course and so put me off it. However, this product does do its job quite well, so if you could afford the price tag and it is something you would use quite a lot and be able to store easily, I would recommend it. I have actually found myself ironing my stuff a lot more lately, and not having to drag out the heavy ironing board is a plus.
- +1
Tefal IXEO All in one Iron / Steamer – There is a revolution in ironing garments and Tefal has created its new all in one solution. I have been given the opportunity to give a review on the Tefal IXEO to see if it is the key to easing your garments chores and steaming tasks. A product that you can use easily as a garment steamer with an upright board, but with the ability to change… Read more
the board to a horizontal ironing board for normal ironing.
Assembly
The first test was to see how easy it was to assemble it. I found the assembly of it to be effortless by following the YouTube videos that Tefal is promoting on their YouTube channel. As I clicked the final piece in place, I did some checks to see if everything was where it should be and the whole process was very easy. The only thing left for me to do was fill the reservoir with water and start ironing.
Ease of use
I could see that the whole idea is to have an iron and steamer combined that has everything you need. The integrated ironing board tilt feature that allows you to can change from steaming to ironing is a great idea. Not too large and very easy to maneuver. There are only two buttons on the steamer, one for turning the Tefal iron steamer on and one for priming the iron to dispense heat and steam from the iron head. On first use, I was puzzled as to why I could only hear what sounded to be the pump, but no visible or audible steam was being triggered from the iron head. This prompted me to read the instruction manual (always a good idea) and on page 10 it clearly states to “press the trigger for approximately 1 minute and 30 seconds until the steam comes out”. This makes sense as the water must reach the iron head before it can be turned into steam. As advertised the iron takes approximately 45 seconds before the flashing light on the base water tank indicates it is ready to use.
Now was the test to test the iron / steamer. I tried the iron on a variety of garments and found it to be functional, however I did notice that the steam was not instantaneous and there was a delay before the steam would burst into action. Apart from this, the ironing process was fine and the only niggle I could pick up from the whole experience - persistence was needed to get acceptable results from ironing the garments.
The Tefal IXEO has a very attractive appearance and I was impressed with the golden rose finish that Tefal have chosen. They advertise the following features:
Comfort and ease with built-in Smart Board
This is an attractive feature since you don’t need to buy an extra ironing board. A bit small for some garments I’ve used, but overall very practical and not as cumbersome as a normal ironing board.
Up to 5 bars – Dependable and efficient wrinkle removal
For some of the more demanding tasks like steaming hanging curtains, this feature is needed. I found that the pump is working constantly while you press the trigger. When you commit the iron for the steam to be present, the pressure and volume of steam was a bit varied and not a constant pressure of steam. However, on page 13 of the manual, it describes the steam boost function – “press the trigger two times to activate the steam boost” or as I found to release the trigger to release a boost of steam. The manual could have been clearer as I had to figure this feature out. I tried this function several times and found that if you want a constant boost pressure, you have to press the trigger twice and then release and repeat the process until you are satisfied and completed the task you are doing. It can be described as a build up to a tension and release moment, where the steam it’s at its maximum protentional 2 seconds after you press the trigger twice and then release. I would presume this is a safety feature as the strong intensity of the steam can be a risk.
Improved ease-of-use with a new iron head
For the older generation, someone with arthritis or anyone who struggles to hold heavy objects for any reason a light iron is a must. It is an attractive feature to have but I found the iron head to be a bit small since pressing out those wrinkles was somewhat of a task. In this case, however, it just requires more persistence.
Convenience with results in a flash
As advertised the iron takes 45 seconds before its ready to go. As I timed it the base clearly flashes as the thermostat is reaching its optimum temperature. You can hear an audible click from the iron that demonstrates it ready apart from the base light that will go from flashing green to constant green.
Ultimate convenience thanks to a removable water tank
The removable tank is a necessity since when you want to steam your furniture and curtains the iron needs to mobile so the portable water tank is a good feature. However, I did find to be a drawback was the power cord was quite short and required an extension cable to allow flexibility when it came to positioning the Tefal iron / steamer.
Safe for all kinds of garments (No Setting)
The main benefit of this is that all you have is one trigger to use and that’s, as advertised the iron is safe to use on your entire wardrobe, with steaming for all fabrics, even the most delicate, such as silk. Every iron / steamer should have this feature as no one wants an expensive garment to get burnt.
Flexibility and convenience with a smart removable base
This feature is what allows you to move the iron around as you steam clean your furniture and curtains. I did find I wasn’t sure which way I had to mount it, with the power cord going in between the two support poles or around them. This comes back to my previous point of the short power cord and had to create as much leverage as possible.
Additional benefits: refreshes and sanitizes
It is common knowledge that steam kills germs and bacteria and removes odours. I am not quite sure if this classed as a feature, but it nice to know that Tefal thought about it. Convenient thanks to included accessories The iron / steamer comes with two clips and fabric brush for holding shirts and other garments while you iron. The fabric brush is used to brush out those stubborn areas of the garments that own come out on their own. These are useful and if you lose them you can always improvise with a clothes peg.
Easy Transporation
You need to use caution when moving the iron / steamer on its wheels especially as on wooden and expensive flooring as it can leave a faint mark of wheel tracks. The marks are removable with some floor polish. I think the wheel could have been made bigger and more user-friendly perhaps with some form of softer rubber as it is a bit awkward to drag it or glide along the floor. The base that supports the iron is actually the heaviest part of all the parts included in the box. This is presumably so the iron doesn’t topple over.
Conclusively, the Tefal tries to be both a great iron and steamer, but to each of its own side of the coin, I am left wondering - am I going to use it more of ironing or steaming? The innovation is impressive, I just think that the ironing and steaming features could have been better executed in terms of its internal technology. If you are patient and understand its niggles, then you be just fine with what it is as all in one iron / steamer and what it has to offer you.
Negatives:
• The power cord could be longer • The wheels under the base could have been better made, possibly bigger and a more floor-friendly material. • Could be easier to move around • Half an iron and have a steamer, I had higher expectations • Storage could be a problem for small family houses
Positives:
• Easy to assemble • All in solution is good as you don’t have to buy an ironing board. • The one button feature that allows you to iron without changing settings • Size of the ironing board is acceptable for most garment clothing • The ironing head is light, which is good for people with arthritis • The rose gold colour feature is attractive to look at • Good size water tank • Chrome stand is good quality as is with everything including the iron • Adjustable height and tilting feature very easy to do • Water Tank and its shell is sturdy and fits snug • Instant heat up was within the range of advertising of 45 second • Convenient to take the tank off and take with you steam curtains or upholstery, but you need an extension lead for large areas.
Initially excited, bitterly disapointed – As someone who does a lot of ironing which needs to be ironed to a military specification when I was informed that I was to be receiving the Tefal IXEO All in One Solution QT1020 to test I was extremely excited. I currently use a Tefal iron and it is the best iron I have ever used so the prospect of perhaps achieving a similar result in half the… Read more
time was an exciting prospect.
It seems that this product may be a first to market for Tefal and I think the people in the product development section don't really live in the real world when it comes to ironing!
Unboxing – Assembly The product came in a heavy square box. Upon opening the box it looked quite daunting with so many bits and pieces to put together. You need a lot of floor space to put together. It has a quick start guide for assembly and disassembly and on initial glance, it looked like I would be in for some IKEA style grief trying to figure out how to put this ironing centre together!
However, if you take your time and follow the steps in order. The diagrams are quite helpful and it is quite easy to assemble. If you do get stuck and I did towards the end there is also a handy Qcode which links to an instructional assembly video on YouTube which was really helpful.
Using the steamer takes a little practice. I found the best results were to take your time and go slow. The water reservoir lasts a long time between fills and the unit heats up and is ready to go very quickly. The product, however, did have an intermittent problem with water leaking and splashing on to the clothes.
If I were to have purchased this as my only ironing solution I would be a little bit disappointed.
In my opinion, it is not a time saver when it comes to ironing men’s clothes. The supplied ironing board is way too short and both ends of the board are square. I would have preferred at least one end of the board to be a surfboard-like shape like a normal ironing board. That way it makes it easier to iron and steam the details like the top part of jeans, shorts and the like better.
Changing the incline of the board from vertical through to flat was easy, however, the double adjustable pole for height adjustment is very fiddly and does not move up and down easily. I found this very annoying because you do you need to constantly change the height. For example, you would hang trousers on the board in the inclined vertical position to iron the legs but then you need to lower the height and place board in the horizontal position. It's the same with ironing shirts and then changing to iron the sleeves. Also, the cord isn’t long enough. This seems to be a common problem with Tefal products as their traditional irons also are supplied with a short cord.
Performance.
Whilst I don't have any complaints with the actual performance of the unit itself it certainly isn't a time saver, nor is it any easier doing your traditional ironing on this ironing centre. You can achieve good results ironing men’s shirts and trousers but I prefer to use a traditional ironing board and iron.
On a positive note if you have a lot of delicate items then this ironing centre would be ideal to steam and freshen up items such as: -
• Ladies dresses. • Ladies tops. • Coats. • Suits & Jackets. • Curtains and soft furnishings. • Sheets.
Good Points.
• Functions as both a horizontal iron and vertical steamer. • Detachable Base. Steam unit is portable. • Lightweight iron head. • Very short heat-up time. • Great for ironing/freshening up delicate items. • The 3 position smart board is easy to change the incline from vertical to horizontal. • Great for a quick once over if you are in a hurry. • Removable 1L water tank which gives you lots of use between fill-ups and easy to view water level. • Brush attachment and lint remover. • Automatic shut-off if left unattended. • 10-year repair warranty. • Looks great.
Bad Points.
• The steam hose and power cord are fairly short. • Height adjustment is fiddly and time-consuming and not very smooth. • Not really a time saver. • While it is fitted with one set of castors it’s not particularly easy to move it around due to its heavy weight and bulkiness. • Would intermittently soak garments in water droplets. • Expensive $499.00
Summary
In summary, if you are male and have a corporate wardrobe where you have to have nicely ironed and creased shirts and trousers I personally find it quicker and easier to use a traditional iron and ironing board.
If you have a lot of delicate items such as ladies dresses and tops, curtains, sheets, suit jackets and coats then it may be worth investing in this ironing centre.
Whilst at the moment I don’t think the ironing centre is better or more of a time saver in comparison to my traditional iron and ironing board it may become the preferred choice in time with a bit of practice so I will persevere with it.
I think Tefal need to tweek a few things, including the price to make it a product worth investing in.
Hybrid appliance with limited usefulness – Not so long ago, we could buy drip-dry, wash n' wear clothes, that didn't need ironing or steaming! Who enjoys ironing? Perhaps, my cleaning lady whom I pay handsomely to iron a basket of clothes fortnightly! The question is, could this appliance replace her? No, is the short answer. It probably seemed like a good idea by Tefal to produce a… Read more
hybrid ironing centre and garment steamer. It looks smart, is well manufactured, well packed, easy to assemble (if you read the instructions beforehand) but in the end, you are left with a futuristic appliance with limited usefulness, which either has to live permanently erected, or stored away in a sizeable cupboard. Unfortunately, as with a lot of hybrid devices, I found it doesn't do any one thing very well, just most things adequately.
I accept I'm out of practice ironing or steaming garments, but the instructions are clear and concise for the use of the machine, it's just unfortunate that trying to meet the predicted results is much harder than suggested. I offered my ironing lady the use of the appliance to tackle my laundry basket, but she struggled for some time to achieve results she was happy with (me too) eventually she gave up and resorted to the steam iron and traditional ironing board. Let the professional's experience speak for itself.
The Tefal IXEO QT1020 is quite pricey at $499 RRP, though I think we can expect that price to be heavily discounted over the coming months when the stock doesn't shift. I generally like Tefal products, but this particular one has left me and my ironing lady nonplussed. If you're in the market for a new steam iron, invest in the Tefal TurboPro FV5648 (an award winner) and leave the occasional garment steaming to professionals at the dry cleaners.
Find out how Tefal IXEO All in One Solution QT1020 compares to other Garment Steamers
Know better, choose better.
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An Adequate all-in-one Garment Care Solution – The Tefal IXEO All in One Solution is a mediocre product at best. I appreciate Tefal trying to please the market by creating an all in one solution, however, it doesn't really satisfy consumers. Quality Build: For starters, the prices that is selling for AUD499 is neither worth the quality nor the performance. The ironing board is made of cheap… Read more
plastic (image attached) so it's always a concern on how much heat resistant is it, and I think Tefal knows this, as the cover is quite thick, and I believe that should provide sufficient protection for the board.
Ease of use: Using the Tefal all in one, is easy. Assembly took under five minutes (by me), and operating the unit is really no brainier. Just switch on the button, and there you have it, wait about 45 seconds, and the unit is ready for use.
Now Tefal suggest that the iron is on the right of the unit (image attached), nevertheless, the cord is not long enough, and often requires adjustment if you're using the board horizontally. Had the cord be longer, it would have been more comfortable to iron, and this may seem inconvenient to some people, who may be used to ironing in certain directions, or have certain disabilities.
The board itself is adjustable to different heights, horizontally and vertically. Adjusting the board however, is not really the best adjustable products I've used. To adjust it, you need to lift the board a little bit, then move vertically or horizontally, and often found it getting stuck sometimes, so you have to make sure the board is always lifted while adjusting it.
Performance: For ironing, I use a Braun TexStyle 5, that I've been using for the past two years, it still performs quite remarkably, and I haven't had any residue or issues with it. Compared to the Tefal IXEO, for me that was a downgrade, Braun comes with 2000W of power, with a variable steam of 0-30g/min and miscellaneous steam of 120g/min, with in-built anti-calc system, to Tefal's anti-calc cartridge that needs to be installed in the tank (image attached), steam of 35g/min, and 1600W of power.
I often found myself taking more time ironing shirts and trousers, as opposed to using the Braun iron. I also use fabric softener on my clothes, but that didn't help with the Tefal, and had to use the steam quite often to make sure certain areas were ironed properly.
Making this rather a little bit more difficult, was the size of the board. Although I wear small to medium clothes, people with larger body frames may find it difficult or challenging to iron their shirts or trousers.
The iron itself, is quite small as well (image also attached), which again, might be more time consuming to iron certain items.
Other uses: As the water tank is not attached to the unit, you could use the Tefal IXEO to sanitize your home. I've used it on a mattress, the sofas, and curtains. What's nice is that when you fist sanitize, say a sofa, it would feel a bit damp, but then quickly dries out. Using this unit to sanitize your home, is definitely in favour of the product, however, it does beat the purpose by paying AUD499 if you're willing to use it as a sanitizer around the house, you're better off getting a different product for less than AUD100 for that purpose.
Final thoughts: You can forgive Tefal for the Tefal IXEO all-in-one, a first of its kind by Tefal, for perhaps a hit and miss product. The innovation behind the product is great, the execution however, terrible. Some consumers might find the product to be the holy-grail, some, like myself was not really impressed by it. For the sake of this review I have used the product daily, however I would only use it as a sanitizer, but would revert back to my Braun for ironing.
Now, should you go ahead and buy this item, consider it, or simply ignore it? I would say you should at least consider it. As the use from one person to another might differ, and for some it could be an upgrade and for others a downgrade. From a performance point of view, I felt this product was a downgrade.
An OK product, but falls short in a few key areas – Disclaimer: I am a Productreview.com.au Ambassador and will be reviewing the unit provided to me by Tefal. I'd like to start the review with a secondary disclaimer. As far as ironing goes, I am severely domestically challenged. I despise ironing. The concept, the activity itself and all that goes along with it. Not to mention that I was terrible… Read more
at it. I have two left hands and never quite get the results I should without spending 10 minutes per shirt. As a consequence I usually have my business shirts ironed by a local dry cleaner, as the cost outweighs the time I'd spend ironing 20+ business shirts. Considering my wife works in men's premium fashion, I was excited to use the Tefal IXEO as I'd seen her use garment steamers previously. Was this the key to freeing me from my ironing woes?
The first thing I noticed was the size and weight of the box. It certainly gives you a sense that the product is quite large and well built. The packaging meant everything arrived in good condition and was easy enough to remove from the box. I ended up with everything laid out ready to assemble. The bulk of the assembly was related to the support columns (reminded me of vacuum cleaner wands) and the ironing surface.
Once I'd assembled the the product, a few things jumped out at me straight away:
- The ironing surface is plastic. Even though the IXEO comes with a cover, I was unsure how heat resistant the plastic is. - The water tank is a decent size (1L) and holds more than a conventional iron. - I also noticed that the power and steamer cords are a little shorter than I would have liked, especially if you are tall. - The whole thing is quite large when you take the weighty base (used to anchor the unti) into account and will take up more storage space than a regular ironing board.
Overall though, putting it together, filling the reservoir with water and powering it up was easy enough as the instructions were relatively clear and concise. It definitely got to operating temperature very quickly which seemed in line with the 45 seconds claimed on the outside of the box.
When the IXEO was finally ready to use, I eagerly grabbed a few shirts and trousers ready to test it out. I immediately noticed a couple of things. The board was very easy to adjust and could be tilted to position the ironing surface so it is completely horizontal, vertical or at a 45° angle. Unfortunately though, the whole setup did feel a little unsteady due to the segregated components in the poles supporting the ironing surface. It didn't have that rock steady feel that a conventional ironing board has.
I first tried a business shirt as I was keen to see whether the steam function meant I could iron with almost zero effort. I positioned the shirt over the ironing surface in the same way I would using a regular ironing board and tilted the surface. There didn't seem to be a lot of steam coming out so it was immediately obvious that it was not going to steam garments straight in the same way a commercial unit would. I've seen my wife use commercial units in retail scenario. While I was not expecting the same performance from the IXEO, I certainly thought it would add some something over top of a regular iron especially given the fact it's powered by 5 bar of pressure. The ironing unit is relatively heavy and when the steam function is used while the surface is positioned vertically it can become tiring after only 5 minutes or so.
I was curious about the claim that the unit automatically detected fabric types and adjusted the temperature so I tilted the surface flat and used the iron function. The ironing surface is a rectangular shape and made it easier to maneuver the shirt around when compared to the traditional ironing board shape. The iron itself is also quite small and easy to move around shirt buttons and other tricky areas. It certainly feels well built too. The material type auto sensor is really handy in theory but performance is sporadic at best. It struggled with heavier cotton and linen shirts especially as the heat/steam didn't seem to have enough oomph to make a difference. Given the IXEO's target market, I would have much preferred a simple dial with shirt, trousers etc.
Although the assembly and maintenance instructions were adequate, there are a complete lack of instructions about how to use the product in real world scenarios. I'd really like some information about how Tefal recommends I iron a shirt or steam trousers. I looked at some videos on the Tefal site and they definitely made it look easier to get the results I was looking for than it was in reality.
Here's the kicker though. There are some glaring safety issues that would prevent me using the IXEO regularly, even more so than any concerns about functionality or performance. The unit continues to produce steam and leaks scalding hot water for a few seconds even after you let go of the trigger. It goes without saying that this could be seriously dangerous. The height of iron cradle is also way too low (below hip height). Stooping to pick the iron up is inconvenient and uncomfortable, but the far more serious issue is that it's just about head height for a toddler. This could result in catastrophic burns for younger family members if they are not constantly monitored.
In conclusion, there are a few other considerations that also factor into my overall appraisal of the IXEO. You will occasionally need to buy replacement decalcification cartridges every so often, which will add to the running costs. I'm unsure how much they are or where to buy them as nobody has them listed for sale. The RRP of $499 is also too high to justify the limited benefit it would provide to the average user, although you can pick the unit up for under $370 if you look around.
So did the IXEO answer my call for a product that would turn me into an ironing guru? Unfortunately, as you've probably already guessed, the answer is no. The IXEO is not a bad product by any stretch of the imagination, however, it's almost as though it's parts are greater than the sum of its parts. I'd be more inclined to keep my existing Tefal iron, regular old ironing board and buy a separate steamer unit for $200 or so than invest in the IXEO.
Pros + The Tefal IXEO All in One is easy to assemble + Water reservoir has a generous 1L capacity + The ironing surface is a revolutionary shape that made positioning garments easier + Adjusting the ironing surface is relatively easy + The iron unit is solid, well built and easy to maneuver + Build quality is quite good + Heats to operating temperature very quickly
Cons - Some glaring safety issues related to steam/heat - Steam performance is lacklustre - The ironing surface is unsteady compared to a conventional ironing board - The auto fabric temperature setting is hit and miss - Not the easiest product to store long term - Lack of instructions related to using the product - The $499 asking price is too steep for what it offers
All In One, No Humdrum – No one likes ironing, let's face facts. This machine however, actually makes it less of a chore in my view. I actually hadn't ironed anything for many years prior to being invited to review & receiving the Tefal IXEO QT1020, although my house partner irons things more regularly and has stated how the lightweight design of the… Read more
copper/ceramic surfaced handpiece is beneficial for her tendonitis and carpels tunnel despite the need to maintain pressure on a trigger to activate/ control the steam. Can't comment on fully arthritic hands, although I can speak for my own hands (early & occasional arthritic symptoms) in saying I agree the hand piece is light and quite easy to manoeuvre - especially being well out of practise as I am!
Assembly I found exceptionally easy and almost didn't need the instructions, I jest not. Other's opinions was different saying it could've been more informative. Matter of personal opinion there obviously. Functionality is fine. It heats up very quickly (45 - 90 secs) ready to use and doesn't need temperature adjustment since it appears to hold that automatically. If you forget to turn it off it will shut down on its own after 38 mins and will go into standby after 8 mins, so pretty safe designing there, especially as the iron regulates it's own temperature and won't overheat. The pivoting iron holder is equipped with heat resistant silicon pads for added safety.
The base sufficiently holds the frame stable although the wheels for tilt & trolley movement I think are too small for ease of use there and I wouldn't suggest wheeling it around with the water steamer unit remaining on the base since water is able to leak from the filling orifice if still full despite the instructions illustrating so. The ironing board is fine, except I think it should have had a more traditional shape to it because it's not easy to slide a shirt over it to iron the shoulders etc. but it does come with 2 clips for holding certain garments in place and a hanger hook attachment and is easy to adjust between positions and heights. The cover doesn't fit so snug though. I'm not sold on the brush attachment which is supposed to open garment fibres for better steam penetration, or whatever, and found it useless and un-necessary really. The lint removal brush works really well though!
No more using demineralised water either, since it makes use of a anti calcifying unit which is replaceable once the indicator light comes on, but no idea the volume of water before it's life ends nor the replacement price (can't find them on line anywhere). This and the water tank/steamer are very easy to insert and remove. The unit itself, retails between $369 - $499 so fairly pricey I think, considering buying a decent ironing board and a decent iron should only set you back less than half that! But as I said, light and comfortable to use for weary hands and it is an all in one solution so can fit in a cupboard or store room simply. It's rated between 1390 - 1650watts so is getting up there as far as energy usage is concerned, but that's why it's ready to use so quickly! The power supply cord is only 1.8 metres long and could have been 3 metres but I guess, extension cords help with that.
Summing up... not a bad unit design-wise, bar the odd thing here and there. Easy to use for most and easy to store away if there's a spare spot in a storeroom, cupboard or behind a door. The copper/ ceramic non-stick coating on the iron is a good feature and the iron cord & steam line is heavy duty but, for the price - It should have had a longer 240w power supply cord, better quality and fitting cover and possibly a more traditional board shape and bigger transport wheels. Still I have to thank the suppliers for the opportunity to use and review this product and have to add, that it does offer me encouragement to iron my clothes and become less of a fashion slob...
A good and central - all-in-one ironing system – If my perception is correct, no-one really likes or wants to do ironing - and thankfully many modern fabrics now don't require it. No-one needs to iron socks, jocks and etc. If you care about appearance though, there are exceptions. So, we cannot escape this task! What I often find annoying with ironing, is that you must go to where the ironing… Read more
board is stored, unfold it, set the iron on top, check the water level (using only distilled or demin water) and then wait for it to heat.
The Tefal IXEO All in One system places the integral iron and board in a system - all in one spot. It's an attractive looking tidy and modern system that won't look out of place if left conveniently. One assumes that this is the intention i.e. an attractive system, that doesn't need to be hidden away?
Being a guy, (and ironing as little as possible) - I must say that I feel that the RRP around $370 for something to iron clothes - is a bit rich?
We received our rather large carton and later began assembly. You do really need to read the instructions to assemble everything since some components don't immediately show their purpose. In fact, we have two metal rods left over, that don't appear in the instructions - and to this day we don't know what they are for?
Once assembled though, it's a very handsome ironing centre with a large modern bronze look water tank and black components. I also like the fact that everything is at hand and that if desired, it can be left setup - ready to use.
Now to my opinion about its use:
The unit uses regular tap water, meaning no more purchasing bottled water. At some point, you will need to buy a replacement cartridge for the filter that enables this. The time will vary depending on water quality. I am not sure how much these will cost, or how easy they are to find and buy?
It's a fairly large system that you may want to move from room to room, thankfully 2 wheels in the base help with this.
The cradle that holds the hot iron can get in the way a bit (as can any iron), though it can be pivoted out of the way when desired.
The ironing board can be used in either the vertical or horizontal position, by lifting it up in the centre, in my opinion the hinge could be made in a different colour to highlight this point?
Two clips are provided to hold garments in place on the ironing board when used in the upright position. I doubt that I will use them.
The specialist cover was not a snug fit, and in fact required ironing to flatten it, not a big issue - but I did expect more from such an expensive system?
The built-in iron has a Smart Protect feature, which means there is no heat adjustment by the user, i.e. it is always set at the same temperature. In use on a dress cotton casual shirt, for example, the lack of adjustability meant that I had some trouble with stubborn wrinkles, necessitating the use of spray starch.
To sum up, I still hate ironing - the centrality of the system will lessen the chore somewhat - but it is quite a lot of money for that convenience.
An interesting solution to "Iron-man arm" – Disclaimer: I've been asked to review one of these products and give my unbiased opinion. The Tefal IXEO All-in-One is a development on a couple of iron technologies I've been watching over the past couple of years as our old iron slid past its use-by date. First, it uses the temperature dial-less (often misnamed "auto-temperature" or… Read more
"fabric-sensing") technology that means you can iron denim and silks without touching a knob. While it sounds like magic it's really not. The soleplate stays at a constant (cooler) temperature to ensure that nothing burns, while a separate element heats the steam to a higher temperature and this does most of the work to remove creases.
Second, I've been interested in garment steamers and the steam station irons that are essentially an iron connected to an oversized water reservoir: great for marathon ironing sessions or heavy duty jobs where you need a ton of steam. The IXEO is a fairly good balance of both, with a few marks docked for certain design elements (see what I did there?)
The IXEO has an interesting wand handle that sets it apart from anything else I've seen on the market. It truly is a hybrid iron and steamer. The soleplate is smaller than a regular iron, but the whole wand is lighter than either a normal iron or steam station iron - much easier to use for long periods (with one caveat, discussed below). This also makes it easier to use with the stand-up board that's provided.
In terms of performance, it does a great job with a range of fabrics from delicates to heavier cotton garments. It glides easily and is lightweight to hold. I particularly like the fact it doubles as a steam cleaner for other jobs around the home.
The stand is fairly heavy and quite bulky - it's not as easy to store or as compact as a traditional ironing board, and while it's reasonably sturdy and works well as a steaming clothes hanger it does tend to wobble a bit when applying pressure to iron out stubborn creases. I much prefer to use an ironing board and believe that a cheaper version without the stand would probably sell better. Some people may love the stand but I don't think it adds much to the product. Ironing boards are the same shape they've been for who knows how many decades (centuries?) because they work well for most clothes. A square board almost seems like a step backwards.
Warm up time is 45 seconds which is about middle of the road as far as irons are concerned. The first time you use it the manual says you need to hold the button on the wand for a minute and a half until the steam appears. At first reading it almost seemed like you need to do that every time after warm-up, but I think now that's not the case. It has standby and auto power off features at 8 minutes and 38 minutes of inactivity respectively.
Which leads me to the button: I understand why you need a button on a machine like this, but it's probably not great for people with arthritis. If using for long periods I can see an arthritic index finger struggling to hold the button down. It would be better if it was a full-length hand grip trigger, perhaps with a guard to prevent accidental triggering.
All in all I think that as a steamer or basic iron it's great. If you're just looking to replace your $50 iron, you probably won't find 10x the value in this product. And while it's lightweight, holding the button the whole time while ironing will probably be offputting for arthritic users.
Comfortable light simple compact Bad Design & Construction – Standing and moving is said to be healthier than sitting. This angle-and-height-adjustable household gadget works delightfully and is more comfortable than sitting or standing hunched over a horizontal table. The IXEO is the first ironing table I’ve seen with adjustable height. The angle, also, can be easily set to horizontal, somewhat vertical or… Read more
about 45°. The ironing/steaming part is light and ergonomic, easy to use; no aches; no soreness. I can understand the heavy weight of ancient iron irons, to squash clothes and to hold enough heat long enough before being swapped for another from a hot stove. Now ironing-steaming happens with electric irons which are lighter but if they hold enough water to not be a nuisance they can be bulky and heavy — most are too heavy to hold at angles. This unusual (probably unique) Tefal steam-iron has no annoying multiple funnel-fillups with water-splattering; it fills simply and holds a lot of water in its remote tank. The water weighs more than a normal iron. Tefal have another stand-alone (they both work independently without the ironing frame) steam iron which also has a big tank and comfortable tubes leading to a light-weight hand piece; a great idea. My new partner does lots of beaut dressmaking for friends and pocket money. She’s thrilled with the IXEO. She long ago proved to me how ironed collars and stuff looks so much better; and I get to feel sort-of say “cool” or something like that. My attitude to ironing, before she insisted on doing some, was that if an item of clothing needed ironing to be ok then it went to the op-shop not necessarily the one it came from.
The Tefal 1020 warms up in 45secs + a max of about 90secs; and it’s so easy to use. I’m happy to use this new thing I was asked to review (in exchange for it whether the review is good, bad, indifferent/whatever). And I’m very happy to be able to write a highly favourable review.
The Tefal IXEO arrived in double layer carboard with moulded-carboard biodegradable padding. Any instructions justify a few glasses of wine/beer and a long sit down. Normally I’d have drunk the wine/beer and read lots of reviews and watched YouTube demonstrations before buying anything like this; but, having been asked to review, I wanted to be unbiased. A QR black psychedelic square, on the first page, sent my phone straight to a video of a beautiful lady assembling the thing instantly and easily; as I did too.
The instructions are clear and complete but the brush fitting was broken — it came with a loose spring and bit of plastic in the bag with the brush attachment which seemed to not fit the iron anyway. A phone-call, to the Au free number, was answered instantly by a lady in Europe who spoke English perfectly; I would have crawled down the Internet wires and hugged her if I could. After a couple of minutes she’d understood my dilemma and sent an email with a list of local service agents. I would have had no problem with a shop but, not having a receipt I went straight to the agent who had never seen nor heard of one of these before (they’re new) so I’ll add something about the brush attachment as a comment perhaps, later, as the thing works wonderfully and the brush part is self-explanatory.
Since writing above faults showed. Listed by subsequent reviewers? We are now disappointed/PO'd including four warranty journeys.
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No re another reviewer's presumption that my first-impressions/testing-results glowed/rhapsodized… Read more