Tefal Snack Collection Multi-function Sandwich Press SW852D61

Hingle is Plastic and broke... likely from plastic heating/cooling making it brittle? – The plastic moulding around the hinge and base cracked and fell to pieces. I Invested in several other heating plates which are NOW wasted... as i'm NOT going to buy another Tefal Snack product. The idea was good, but execution could have been better. If they released this with a metal construction... with hinge being all METAL it would be a… Read more

much better product.

There were other issues of course, such as grease from cheese going down under the plates and burning, as well as grease going through little openings on the edges and into the plastic housing (which could NOT be cleaned). This caused oil to constantly leak from the feet of the unit which had little holes.

Once the hindge and plastic backplate cracked and broke open, i could see congealed cheese inside the unit which is not very hygienic.

Impossible to clean – Everyone knows that one of the biggest problems with toastie makers is cleaning up afterwards. So have Tegal cracked this? No. They’ve made it even worse. Cheese leaks everywhere, in the hinges and under the plates into the heating element which is literally impossible to clean. We’re had it two weeks and already I’m looking to return it. Load of rubbish, save your money and your scrubbing arm. Show details

The customer service of tefal is the worst – I got this item from jbhifi in January 2020.At that time tefal was having a promotion where if more than an amount was spent you get a bonus gift.Since I got my item online I didnt speak to anyone about this bonus gift so I didnt know this needed to be redeemed through tefal and finally when I got to know I applied for the bonus gift.They kept… Read more

stuffing up my claim and finally when I got a redemption voucher I go online and none of the gifts I could redeem from were available.I sent them an email to let me redeem anything else on their website but they didnt allow that.I didnt mind redeeming it for something more than the cost of the item and paying the difference.They still wouldnt allow that.When I call the customer service it gets redirected to their customer service which is based in Europe.No headoffice that can be visited or no one in Australia who I can speak to.I can forget my bonus gift but atleast have the courtesy to call and speak to me with a solution of you can come up with one.

Great multi-purpose appliance – I sought to upgrade our jaffle maker with something that did a little more and was delighted to learn about the Tefal Snack Collection and it's wide collection of plates. We picked ours up second hand (barely used) and now use it multiple times a week for toasted sandwiches, and weekly for waffles. Although ours was obtained second hand, as it… Read more

was barely used there was the slight plastic smell noted by others, but that disappeared after a couple uses. Quite a bit of steam does emit when making waffles, and jaffles with certain ingredients, and you get some moisture inside when you open it, but that is not unexpected and not enough to warrant concern.

As others have mentioned, the jaffle plate is a little shallower than normal, but I don't tend to overload my toasted sandwiches. I can see there is a little overflow for ingredients that may become a little more molten, but the design makes it quite easy to clean for minor overflow.

The waffle plates took a little practice to get the quantities and consistency just right, but upon the advice of user @jpcntti, I found the right volume to ensure the waffles are appropriately filled out. He established that the ideal quantity is approximately 65mL, which is perfect, and for our batter thickness, it takes about 2'15-20" to cook the waffle. What's also great about these waffles is that leftovers can be frozen, and popped into the toaster.

Been very happy with this so far, but the reduction of one star is due to similar sentiments as other reviewers about the availability of the plates. These are becoming increasingly difficult to find, and while I would love the madeleine plate, I can only find it from an overseas vendor for twice the cost. I've found a handful of other domestic vendors of a few of the plates, but these vendors are increasingly responding that they are no longer getting these in which is deeply disappointing given what you're paying for this appliance for the 'flexibility'.

It’s an excellent appliance – I am not cheating, I got mine on sale in France way before it came in Australia. I was looking for a waffle maker with removable plates as it is always hard to clean them. Then while doing some groceries over there I saw a demonstration of the machine and all it was capable of. That was it I needed it! Got back to Australia got the plug changed… Read more

and started using it. It was great, i only had 3 plates, waffles croque monsieur and pancakes, I used them every weekend, and I thought why did I only bought those...

Well I was sad not being able to complete the collection as it wasn’t available yet in Australia.

The concept is fantastic, it’s a space saver for me and also very hygienic because you can clean the plate after use with water and detergent. It has a mon stick coating like the frying pan of the same brand, so you know it is of a good quality.

I have a cheap jaffle maker, it is a pain to clean when cheese gets out. This one as long as you don’t overfill the pans you are ok.

I have a ladle from a previous tefal appliance and it is the perfect amount of batter for the pancakes and waffles, I wish they would put it with this machine so everyone could avoid having the issues of overfill the pans. As if you do have this problem, cleaning the machine is hard, but not harder than the regular one you buy for single uses, you would have the same problem.

Not so long ago I discovered the pans were available in Australia, so I bought some more, actually one more, panini pan...

Well it doesn’t disappoint, the plates are doing their job, but it is a versatile machine, it will not have the weight of a proper sandwich press. But close enough in results, my kids love it.

My opinion on the machine, it’s a great buy, imagine having 12 individual machine in you cupboard, it would take you a huge amount of space, with this one, each pan set take the space of an old vhs, so you can stack them up. It is also very easy to clean because you can remove the pans but not in the dishwasher.

Love the different pieces – Quick to heat up and I love the different choices of plates available for purchase. Easy to pop out the plates which can be put in dishwasher. Just need to make sure you don’t overfill the machine as I think it would leak into element. Show details

Great little machine – Great little machine. Not all interchangeable plates are available in Australia but the waffle and sandwich ones that we got with the machine were the main ones we were after. We have been careful to not overfill the plates so there’s no spillage onto the element underneath. The waffles were delicious! Show details

Replaces the Need for Ten Machines – I was always looking for a machine that was exactly like this. One appliance with interchangeable plates. Sounds obvious, doesn’t it? This is just that. The machine itself is fairly cheap and you get a set of snack plates with it. Since I have a small problem with collecting things, I now have six kinds of plates. Really, they are the most… Read more

costly part. But, also the coolest. I want stuffed sandwiches... done. I want waffles.... done. I want pancakes, cookies, done and done.

The only thing is that my actual device has a problem with it. It never switches over to green and sometimes makes crazy spark noises..... wow! So, I’m assuming there’s a problem. Still gets five stars.

My better half works away. This little gadget is perfect for either just me... tuna sandwich melts omg. Or waffle Saturday when all the family is here. I like that each set of plates has a nifty box and set of instructions with recipes. The recipes work incredibly well, so no need to endlessly google what may or may not work.

So yes, I wholeheartedly recommend this product. I’d like to see all the plates released in Australia that are overseas. I’d also like to see the quality of the actual unit up a notch slightly.

Where are the extra plates – Bought this at Jbhifi asked the sales rep if the other plates were available and was told yes all except the panini, go to our online site. That was fine because I mainly wanted the pancakes and the French toast plates. I have searched online (jbhifi, Tefal etc etc) very few plates are available. I am feeling very let down and probably won’t bother buying Tefal again. Show details

Loved it until it caught on fire – Simple. Read above. I loved this machine. Until it caught on fire. Liquid dripped to heating element underneath. That was the end of machine I kept the plates but I want the machine again. Just one that doesn't catch on fire. The end. Show details

Poor product management and supply – Before I took to buying a Tefal Snack Collection Multi-function Sandwich Press SW852D61 I read a few reports on the item. I was not impressed to say the least as it appears that Tefal will not import the different plates for this machine. One retailer I know gives two plates with that machine, waffle and flat plate. To buy added plates from… Read more

overseas is expensive in postage. Also depending on our dollar it could also be a more expensive item. Looks like my love affair with Tefal is at an end. Like another seeker of goods I too found Tefal doesn't import attachments. So if you want a Tefal waffle maker. Find out what extra plates you might like.

Various snack plates unavailable IN THE LONG TERM – While my ultimate would have been a cast iron version with no coating, settling for this Tefal product was my choice mainly because of it's multifunction, swappable plates. Yes there is a plastic smell that does wear off, but my main objection is that out of the advertised 16 plates, only 4 are readily available to buy from Australian online… Read more

retailers, and contrary to Tefal previously saying here on productreview.com.au that if customers ring the 1300 number Tefal can sell them direct, they now refuse, saying there is no system to do so. Customers have to import any other snack plates from overseas and pay twice the price per plate set. Feature wise, I wish it had temperature control, so it could have more value with some snacks as an oven replacement that is quicker and uses far less energy. Overall a reasonable product, but terrible stock and supply service by Tefal.

Good for space – I’ve had this for a while now. I love not needing a lot of different appliances. However, finding all the plates in stores is a challenge and they are expensive. And cleaning the actual machine when waffle mix spilled has been a struggle, lots of little cracks the mix disappeared into. The Jaffa plates also aren’t very deep,… Read more

disappointing as you can’t fill them too well or cheese gets into all those little cracks the waffle mix got into.

Once you get the hang of it it’s gear. I just hope to finish collecting all the plates this year.

Excellent once you get the hang of it – What a brilliant idea. Removable plates. So easy to clean up, just remove the plates and soak unlike other snack makers with fixed plates which are a pain to clean. The included sandwich plates are the downside. The filling spills out and overflows and you have to clean the machine afterwards as well as the plates. Your better off making… Read more

toasted sandwiches on a different type of machine, one with flat plates. Much easier to clean up afterwards.

The other plates are much better. You just have to watch how much you add so they don't overflow. We bought an extra 3 plates and they all work very well.

Love the machine – We have had this appliance for nearly a year and overall we are extremely happy. We now have sandwich plates, waffle plates, mini donut plates, and pancake plates. They interchange easily. They wash up easily. They come in VHS size boxes that store easily. As a previous poster has said, the sanwich plate is small but store bought bread in Europe… Read more

(Tefal is in France) is small so this is likely why. Trimming crust helps. Cheese can ooze out but not always. I actually love those bits of fried cheese. The Waffle plates take practice to get right amount of batter just right else it might spill out and run down the sides. It cleans off easily if you wipe straight away. The mini donut plate is brilliant! I made mini donuts for my daughter's class for her birthday instead of routine cupcakes. It was fantastic! The pancake plate is too! I want several of the other plates but at roughly $25-29 per plate it can be costly so I will collect as I can afford. Having a multi-purpose machine like this is a great kitchen space saver too. Some people have written about moisture going under the plates. I have experienced this very rarely and it isn't much and some plates don't do this at all. Overall I give it 5 stars and I don't hesitate to recommend it to friends and family.

Horrible machine – We've had this machine for just over 2 weeks. Takes forever to heat up, sandwich plates are alot smaller than a standard slice of bread, cooks unevenly, sandwich plates are really shallow and so cheese goes EVERYWHERE, including into parts of the unit that are impossible to clean. Dont waste your money on this gimmicky machine.  Show details

Good machine that we enjoy using – We bought this product for the interchangeable plates as we were after a waffle maker and liked the idea of having something with additional uses. It comes with a toastie making and rectangle waffle plate. As with most other reviewers we overfilled the waffle tray on our first attempt and it spilled out the sides. This was easy to remedy and we… Read more

have got the correct amount for all waffles since with very little spillage. It cooks the waffles well and we adjust the cooking time depending on whether we want soft or crunchy waffles.

I found that the Jamie Oliver waffle recipe is quick and easy and tastes great so that is what we use. Sometimes we top the batter mix with sliced bacon before closing to get bacon waffles and they cook beautifully. It is so easy to use that my 10yo can whip up his own breakfast easily and safely.

The toastie plate is good but we have had the cheese seepage issue a little, we just adjust the amount of cheese. The only time I struggled to close it was when I added some slices of tomato to our sandwiches too.

I do find that I have to flip the sandwiches to get it nice and brown on both sides as the bottom plate cooks better than the top with this plate.

We haven’t purchased any extra plates yet but are going to get some more as we like using this machine.

The improvements of a timer and something to stop seepage into the base would be handy however we love this product and use it 4-5 times a week so it lives on our kitchen bench. We don’t have an issue with the time it takes to heat up or cook but maybe we are more patient that others

Best waffle maker I’ve used – I redeemed my flybuy points on this machine, I got the sandwich press and the waffle maker plates included. I only wanted the waffle maker and I’ve only used that, so that’s all I’ll review. I used a recipe from Pinterest for light fluffy waffles, watched the youtube instructional video and went ahead and used it. The first batch I put too much… Read more

batter in and it went all over the sides, so the second and subsequent ones I’ve gotten right every time. It produces lovely light fluffy waffles every time, I put them on a rack to let the steam out and the batter I use makes about 12 at a time which is heaps when my family come over. I also make a batch and freeze them. I can’t really fault the machine, it’s easy to take apart and clean and it heats up easily. It did have an awful smell the first and second time, but that has now gone, so not sure if it was a coating on the machine or not, which is kinda an icky thought that we were eating something not nice, but it didn’t affect the taste of the waffle. I really like it, I think the waffles are perfect and I like the fact that I can buy more plates if I want them in the future.

Such a great concept – We have used this often. It is absolutely impossible to clean - cheese comes out every time as the plates are very shallow and we use good bread and wraps and i cannot get the machine clean in the hinges and under non-stick plates - makes amazing waffles and so quick. Needs a timer.  Show details

Good points and bad points – The good outweighs the bad for me. The good points are that it is one appliance that can change to make different things. There are about 12 different plates that can be used. Some of the plates are not things I need - I have a toasted sandwich maker and a grill that does pancakes etc. I mainly purchased it for the waffles, Bricelets, donuts,… Read more

wafers. I love using these plates.

Bad points are that as the previous reviewer said, the club sandwich (or filled sandwich) plates are too shallow and you can't fit much in. The fillings then overflow and is a pain to clean although using a sheet of baking paper under the bread can help with this. Bread slices are also bigger than the plates. Plates are also expensive making it a very expensive appliance if you purchase a lot of them. This is why I have deducted a point but I now don't use it for club sandwiches.

For my waffles, wafers donuts and Bricelets - it is great. You just have to be careful how much batter you put in.

Impossible to clean – I've had the Tefal for a two years. I don't like it and it's going to be replaced. The sandwich plates are shallow so anything thicker than a slice of cheese is hard to fit in. It cooks sandwiches OK but is impossible to clean properly. If any cheese or other filling leaks from a sandwich (which is inevitable) it collects behind the bottom plate… Read more

where it contacts the element and burns on. It also leaks into the hinge area where it is near impossible to get out. Anything you missed (and you will miss plenty) then leaks in your cupboard when you put it away. Yesterday was the last straw. The smoke from overheated and burnt-on previous sandwich fillings mean I had to use the fan.

Takes to long to heat up – If this products main purpose is for helping make breakfast than I would be late to work every single day because it takes to long to heat up. I love the idea of the product with the interchangeable plates (although only 2 are available upon purchase) its compact size and price is average but I cannot wait 10-15 minutes every morning so the grill is hot enough so I can have a toast.  Show details

Great concept - design needs work – Loved the idea of this & have purchased all of the plates that I would use (can see potential for yet more). Only prob, as per another reviewer, is that the batter seaps down into the element area & in my case, I make a recipe with a lot of oil in it but then it takes 2 days for the oil to drain out - first from the feet & then I have to lay it up… Read more

on its back so that it can empty out of the back somewhere - it's only a matter of time before it fails as a result &, naturally, it will be out of warranty. The design needs to be amended to allow the use of the existing plates but with some kind of barrier to stop leakage into the element area. Otherwise, this would be an absolutely awesome product.

I can't believe there isn't more buzz – A single machine with interchangeable plates is a brilliant idea. Apart from the obvious - pancakes in the pancake plate, donuts in the donut plate.... just the imagination limits what you can make in this machine. I make dosa batter waffles, frittatas, rosti, patties, stuffed mini-naans, mini chimichingas. It's also great for grilled sandwiches.… Read more

This little toaster has made me enthusiastic about cooking and I'm constantly thinking of innovative things I can make in it.

I love how portable it is for serving up hot-off-the-grill food just about anywhere that has a plug point.

I enjoy being able to wash the plates instead of just wiping down as with most snack-toasters. This in itself is a feature I'd pay a premium for.

The material quality and build are excellent. I've had no issues with smell like other users have reported and find everything I attempt to make in it turns out great. I have 6 plates so far and just ordered 2 more online.

I'm glad I bought the Tefal Snack Collection.

Didn't live up to expectations – I was really excited to get the Tefal snack collection, did my research and it seemed the only gadget out there that could have multi purposes. I bought it with the toast and waffle plates and then additionally purchased the french toast and pancake plates. Unfortunately when I came to use the press I discovered that the plates have very little… Read more

depth to them and there was constant leakage (I experienced this with pancake, waffles and toast plates). This became a real issue as any leakage seeped between the plates and into the element area making it extremely difficult to clean. And I wasn't putting too much filling in - even a toastie with one slice of cheese did not seal and leaked everywhere.

It's also worth noting that it takes a good hour for the plates to cool down and swap over.

I wanted both a toast maker and a sandwich press and thought this would fit the bill. I think I will pull out the old Breville and buy a standard sandwich press.

We love it so very happy with the purchase – We weren't sure about buying this as we already had a sandwich press, however we were very surprised with the ingenuity of the concept of the removable plates and the different types of uses like waffles, sandwiches doughnuts. It works really well. It has the regular red light for warming up and green light when heated to the correct… Read more ·  1

temperature. They have something like about 15 different plate designs that can be used as they are interchangeable. We have the waffle, doughnut, sandwich, and bagel plates. They all really worked well with good results.

Burnt waffle – Waffles were burnt when taken out. No timer control. Found water on the plates of the machine which I don't know where it came from. The machine produced spark sounds thereafter. Scary. Called customer service to ask why instead was asked to return the machine. could be faulty machine. returned and refunded.  Show details

Good so far – Redeem flybuys points for this sandwich press / waffle maker. So far has been great... Used it every breakfast and sandwich comes out hot and well pressed. Removable plates is great... I hand wash it after every two uses. Have not tried to use dishwasher... Have not tried the waffle maker yet...  Show details ·  1

Very happy with it – We bought ours a couple of months ago and wanted to wait before writing a review. Its works really well and we are happy with it. I've been using it most days for lunch and on the weekends for breakfast. I haven't had any problems with cleaning, or cheese escaping too much --- I make sure the bread is big enough to cover the cooking area so it… Read more ·  1

seals. I made sure when I first got it, that I heated it up to burn off any manufacturing oil, etc. and then washed the plates again. I'm not sure why people are complaining about the smell -- every appliance has a smell when first run. I wanted to get the pancakes plate but they don't seem to be available in the shops so I ordered it on Appliance Online. My only complaint is that the pancake recipe supplied is horrible, but when I tried again with the simple 1 cup SR flour to 1 egg and 1 cup of milk - they turned out perfect. I've also started using the pancake plate as a jaffle maker when making an egg jaffle as it doesn't cut the bread. Overall, very happy with the appliance.

Its a very good product for the price its offered!!! – I bought this product from Costco and made my first batch of waffles with it today... Am truely pleased and amazed to say it did the job well... no flowing no burning ... yes there was a bit of plastic smell but wasnt overpowering once the windows were opened.... easy to clean... With the kind of reviews I read, I was not sure about buying it... But am assured it the best decision I have made... Loved it!!  Show details ·  1

Broken plastic handle on first use – The top plastic handle split on first use.The split in the plastic handle is exactly where the screw is located. Tefal are usually well designed products. Disappointed by the cheap plastic feel of the product. I do love the removable plates. I will return to the retailer and request a credit, I am unlikely to replace with the same product.

Loads of fun and easy to use – I bought the tefal snack collection for a kk present game i have with my family at Christmas. I loved it so much that i made sure i got it. The concept of having one appliance and multiple plates is a great space saver. I take this away with us on holiday because of how versatile it is and have found that the pancake plates fit eggs perfectly.… Read more ·  1

So Easy to use and and clean. my 4 year old loves using it to

The only negative comment is i wish it was easier to buy the plates online.

Definitely would recommend this product

Terrible smell of burnt plastic even after hours – We bought the device in Switzerland today. Washed it and used it but even after hours of using and washing again an aeful smell of burnt plastic would sit in the entire house and does not go away even after hours of opening the window. Do not buy! This can not be healthy!!!