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Tender Loving Cuisine (TLC)

Tender Loving Cuisine (TLC)

 VerifiedABN: 86008485765
Tender Loving Cuisine (TLC)
2.8

22 reviews

Positive vs Negative
36%18%46%
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Timely DeliveryYes · No
Value for Money
3.1
22 reviews
M.C
M.CNSW5 posts
 

I have just eaten the most delicious meal from TLC, it was Chicken and Leek-pie, with mash and carrots and green beans, I can’t add a photo, as I ate every bit, and it will be on every future order from me, try it, you will really enjoy it too. Well done TLC. Show details

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Megan
MeganVIC
  Verified

Lovely meals but not happy to find most are halal. As an animal lover I don’t think halal is a humane way of killing animals. I also don’t want Muslim prayers said over the meat I eat. Very disappointed.

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Hi Megan, Thank you for your… Read more

Ask the reviewer
Ken R.
Ken R.VIC4 posts
 

My elderly Mum has been getting meals from TLC for about 8 years. Unfortunately, the quality has declined significantly in the last few months. This seems to coincide with the new supplier. Meals are smaller, and do not resemble the pictures in the glossy brochure. Generally less meat, padded out with gravy. Roast vegies are often not discernably… Read more

roasted. Mum is seeking a new supplier. It seems from reading other reviews, that she is not Robinson Crusoe in being disappointed.

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Hi Ken, thank you for taking the time… Read more

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Nina
Nina5 posts
 

I'm angry, or should I say Hangry. When I first purchased TLC the meals on my care package were very satisfying. However, my June order is inedible. Waste of garbage bin space. By reading other TLC reviews understanding why - a new supplier menu in May. I might be old but I have not lost my taste buds. Picture is of their braised beef,… Read more

couldn't find much beef except for gristle and I could of bought a packet of frozen peas and corn from the super market. I've binned four out of a seven from my order, after a small taste. The roast port came with two baby potatoes and "Creamed Cabbage", or was it creamed vomit! One star for the staff. Waste of my money and Aged Care subsidies.

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

HI Nina, Thank you for writing to us,… Read more (+1 reply)

Russell J.
Russell J.NSW
 

For some 2 years we purchased TLC meals and really enjoyed them. This is when they were made at Fivedock NSW. However since the change of ownership, and production moved to WA, both the quality and quantity of the meals have really deteriorated. eg; the old beef rissoles were just like Mum used to make. Solid rissoles (3) with herbs. The new… Read more

rissoles (2) collapsed into a pile of mince, when trying to lift them out with tongs. the veggies were mushy and a shadow of the old version. We also note that the new labels have an extra requirement, that meals to be heated until they reach 65 degrees. We feel this is unrealistic and do wonder why it was added. As some of the new meals, whilst suffering in comparision with the old are ok, we will selectively continue with TLC whilst researching options. Our 2 star review is for the current menu. The previous menu would have been 5 stars. It's very sad.

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Russell, thank you for such a… Read more

Ray C.
Ray C.VIC
 

Meals used to be ok, but now with new menu they are much smaller, and the price went up. ive cancelled my orders. much cheaper and better in supermarkets. Show details

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Thank you for your feedback, Ray.… Read more

Carol L.
Carol L.South Australia3 posts
 

Once a great food service, for the elderly or those with disabilities, since changing of supplier May 2026 the standards have deteriorated considerably. The presentation and taste is uninviting. The one star is for the polite staff. Think twice before going this path.

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Hi Carol, thank you for taking the… Read more (+3 replies)

Chantelle S
Chantelle SNSW14 posts
  Verified

taste bland mostly carrots and bit of broccoli the supposed to br portions of fish or lasagna can hardly see and taste too small to.reslise they are there or to taste, delivery container carton... frankly speaking very disappointed for the price they ask. I tried one week not intending to continue. will.not recommend to others

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Hi Chantelle, Thank you for your… Read more

Sylvia
SylviaQLD5 posts
 

I am on my 3rd delivery of TLC meals through my package provider HCA. The 1st delivery was fine. The meals were good. But delivery 2 and 3 have not been very good. It's as if the care package meals are different. The carrots have the texture of foam rubber, and when pressed water comes out. The heating is uneven. I have just heated the Shepard's… Read more

pie for 6 minutes. The pie is still frozen in the middle and as are the 2 balls of mashed potato. I heated for another minute. Now the vegies are mush. I did not have this problem with the first order. What's going on?

Tender Loving Cuisine (TLC)
Tender Loving Cuisine (TLC)    

Hi Sylvia, Thank you for taking the… Read more

Jack B.
Jack B.VIC2 posts
 

The Lamb Casserole contains too much potato. Six lrge pieces as well as bits in the meat.

Deborah M.
Deborah M.10 posts
 

Healthy home cooked meals. Approved for CHSP and love TLC meals. Lots of variety in the menu and meals I won't get sick of eating. Customer service is excellent and always pleasant. The delivery person always bring my order to my door on the second floor with a smile. Others just leave it downstairs. I'm forever grateful that I can now eat healthy meals everyday. Thankyou Tender Loving Cuisine <3 Show details

Wendy K.
Wendy K.VIC3 posts
 

NDIS ordering – Meals 100% Cost 100% Delivery 100% NDIS ordering 50% Love TLC but I would like an app to place my orders

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pudda
pudda
  Verified

Excellent customer service and meals! – Recently tried these meals and found the menu extensive and meals tasty. Staff were lovely and knowledgeable. Meals arrived with no drama and I was able to track the courier. Will be returning!

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Fred
Fred
 

Rude reception – The person taking my order was rude and abrupt. I decided to persist to try the meals. Delivery was 2 hrs late and the driver didn’t even find time to knock on the door. The first two meals we have tasted were good. Not sure if I can be bothered to try again .. don’t think I’ve ever encountered such a rude female who took my order

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LightfireCreative
LightfireCreativeNSW11 posts
  Verified

Expensive meals but good menu choice available – We looked to try TLC as we read some good reviews elsewhere. Unfortunately, I find they're overpriced and mostly lacking in flavour. I just had the sausages in onion gravy tonight and I didn't mind it but even though the ingredients list over 1200mg of salt, it just doesn't taste like it's seasoned. I also found there's no enough gravy in… Read more

dishes where it's included. One thing TLC's competitior Lite 'n' Easy does better is the gravy. I find a lot of the meals I had include peas which is a starchy carbohydrate. Maybe they could use greens beans or something instead. Going by the nutrition values, I don't think the meals are all that healthy. I would not say any of these meals that I've had are inedible like other reviewers have claimed here. I really did enjoy the Pork in Plum sauce dish the other night.

Also, I'm not sure what heating times others are using but the package suggests 5-6 minutes. I have a pretty powerful inverter 1100w microwave but I still find I probably need to add another 30 seconds to reheat the meal sufficiently.

Overall, I don't mind these meals; TLC have a much better selection than Lite 'n' Easy but I think they need to work on bringing a richer flavour to some of these dishes. Also, at almost $17 per meal on some selections and nearly $19 each on others, I have to question the value.

One last point to mention is the ordering process. My partner ordered these via the website but you don't get a receipt. She had to email the compoany for them send one. If you do a phone order, you get a receipt.

I don't know. Maybe try an order with TLC and see what you think.

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Debra
Debra10 posts
 

Poor quality and quantity of meat content – I recently moved to TLC as my meal provider. Soooo disappointed!!! The meat content in every meal is small. But the main problem was that in each meal at least a third to half, sometimes even more of the meat was fat, gristle, sinew etc. Very little of the already small size of the steak was actually meat.(See photos of steak from two different… Read more

meals) What finally prompted me to cancel my meal arrangement after only a few weeks was that in the last week or so, at least 80% of the meat in my meal was fat. I realized I could not continue to starve and top up each meal with toast or eggs. In addition I'm not getting my RDA of protein AND the high fat content is not doing my arteries any good. In fact I found myself gagging on eating a piece I thought was meat but was actually just another lump of fat.

Maria S.
Maria S.
 

Good selection and taste – I’ve tried many of their meals over the years and enjoyed most of them. The option of dietary requirements is great. Show details

Peter of Canberra
Peter of Canberra6 posts
 

Good food - Select Low Salt, heart healthy and good portion size – I have tried this for several months and I am really impressed. It is not my only food source but it is a great option to get a good meal in quick and easy way. I have been worried about the take away food options with high salt and my tendency to over eat with very generous portion sizes. These portion sizes have made me lose weight easily, this was not my intention but it is a great outcome. Show details

Sam
Sam24 posts
 

Best so far – Shame to read someone had a bad experience as I've found TLC meals the best of the bunch. Not too exotic and very straightforward selection. Well packaged & frozen without being freeze frozen so they can be heated easily in a stove. Well priced compared to the others which are certainly no better but pricier. Delivery is good also as you can track when they will be delivered.

Dale
Dale9 posts
 

Inedible – Received our TLC Meals today and we were very excited until we tried them. My husband had the pea and ham soup for lunch and I had the potato and leek soup. They were both terrible and I have had severe cramps in my stomach since then. My husband tried the rissoles for dinner tonight but had to throw it away. We're stuck with 14 meals and soup at a price of over $200.00. Should have stuck with Lite and Easy, even these are better.

robert g.
robert g.
 

great meals plenty to choose from – we find the tlc meals much better than other company meals we have tried, with a much larger range. very conveniant and reasonable price. Show details

Ray
Ray32 posts
  Verified

Unpleasant and expensive – The meals are unpleasant and have an institutional taste and appearance. Compared to meals from other providers the meals seem to lack any sort of care in their preparation. I selected meals that sounded good but I found all of them to be fairly unpalatable and some were quite inedible. I found them to be a disappointing waste of money.

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