T'Eyes

Encouraged by positive reviews from the Internet, I decided to buy their flagship product TEYES Luxone, with a 360 camera system. However, the system did not work with the supplied set of cables. It took some time... but finally I received a new set of cables from Teyes. It turned out that the Camry set fits my model... This time the system… Read more

started without any problems. I'm still learning new functions, but the system works. I also connected the 360 camera system and it works without any problems. What you can clearly hear is better audio quality, even with the original "paper" speakers. What didn't work was loading additional car models. So I'm using the general SUV model. They are apparently working on it.

Product quality 4/5 Shipping 4/5 Technical support 3/5

Don't waste your money – Waste of money. Support is rude and slow with my previous questions, now the microphone doesn't work. Not worth the pain to talk to them, looking at the other bad reviews I won't get my money back so teyes can get a another bad review. Adding to those main issues the unit is buggy crashes a lot and 50% of my phone connecting. Show details

Complete Garbage – Expensive, Doesn’t Work, No Support whatsoever. I spent nearly $700 for this garbage and it’s never ever worked as it should. 1). The reverse camera is not accurate, and freezes when my headlights are on. 2). Carplay, which is the reason I decided to get this, only connects 1 out of 25 times. 3). The phone connection is a joke. I end up using… Read more

my phone’s speakerphone if my caller is going to hear me.

So I basically spent nearly $1000 on a glorified FM radio. That’s the only thing that works.

The only time I contacted support they sent me a one-liner saying I wired it incorrectly. That was it, no assistance. But the cables had plug and play plugs and I used professional installation. I should have known because even getting sales to help prior to purchase was a nightmare.

Only have my self to blame for this waste of money, and even worse, my time. I’m convinced the majority of glowing reviews you see online are questionable. Visit the various forums to see how much frustration is shared about this brand.

Teyes CC3 2K – About a year ago, I thought I would try something different so purchased the Teyes CC3 (with 2K upgrade) and here are my thoughts. The good: - The unit looks great and the supplied fascia fitted perfectly. - Installation was fiddly but not difficult. - The sound quality is great, even with the original speakers. Way better than my original… Read more

head unit. - The display is amazingly clear and visible in all conditions. I actually had to reduce the brightness to minimum and choose a theme with dark colours when the headlights are on. - The reverse camera (Sony 1080p) is brilliant and engages immediately when reverse is selected. - The head unit activates quickly on starting the car and doesn't seem to draw much from the battery when in sleep mode. - Installation support was quite good with relatively quick email responses.

The not so good: - Occasionally the touch screen just doesn't respond. Just keep trying and eventually it responds. - The included AM/FM radio app is quite pretty but not very good to use. - FM reception is very poor but to be fair, I had to use an adapter because Subaru have a weird antenna connection. - I opted for the Bluetooth OBD connector however weird things starting happening with my car (Subaru Outback) when it is connected. When connected, it was sometimes be difficult to start the car and while driving, warning lights on the instrument cluster would randomly come on and off (repeatedly). Removing it has resolved those issues. - My DAB+ USB adapter stopped working and after speaking with tech support, was told it was not covered under warranty as it was 6 months old. Disappointing. - I use wireless Android Auto and the resolution makes the buttons tiny and difficult to use. I really wish it scaled better because its frustrating. Not sure about Carplay as I don't have an apple phone.

There's a lot to like about this unit but am I happy with it? Mostly, it's far from a cohesive experience but ultimately a big improvement over the OEM unit.

Truly Incredible. CC3 10inch in 2020 Prado – Firstly the value for money is beyond amazing if you consider brand name headunits out there with even half the features cost at least twice as much. But what was truly beyond my expectation is the quality of the hardware, the fit & finish of the kit with dash trims undestinguishable from factory equipment, and the really refined, fast easy to use… Read more

user interface. The sound quality, in my case using optic output to a JL Vxi amp, is far better than I expected in this price range and just as good as top end hifi. This kit really transformed the car to really impressive, from the stone aged Toyota tech that it had prior. Furthermore their tech support is first class, for both technical queries to warranty support. I will not hesitate buying another headunit for my next car too.

Buyer Beware - Not Recommended – There is a great deal more that has been a poor client experience but this is the largest topic at about 30% of my total grievance. I was sent a unit over two months ago that had a wiring harness that was falling apart. their response was to have me re-wire the harness myself with no schematic or viable instructions. It was beyond repair. It… Read more

took 45 days for them to agree to send me a harness. AND TWO WEEKS LATER, they still HAVE NOT SENT a working harness. [Name Removed] the manager of something (wont give a title) argued with me a week before saying they would take care of me, only for two weeks later to have some story about how someone with my order number reached out and got the problem resolved so they could cancel the warranty order. Very unlikely as I didn't do that and no support is going to fix a harness with double digits of failure points.

I've offered to buy a replacement, There have been over 50 emails. 6+ Website tickets. Customer service and sales has ignored me. All I want is a working unit but now this has effected my business and taken too much time with too much aggravation. They offered to send screen protectors with the warranty replacement that never shipped but now more time has been wasted trying to fix this. I need help. Will anyone at T'eyes follow through and allow me a working unit? Help!!

I'd want a full refund but I'm not going to send the product back in hopes that they will follow through and actually credit me upon receipt. Please refund me and I'll send ALL $1300+ AUD of product back or please send me a new harness (probably cost of 50 AUD). I just want what I paid for and to be compensated for horrible experience T'eyes has shown me. I DO NOT RECOMMEND.

Great service – Ordered a T'eyes reversing camera from Dan. Excellent product and very happy with his helpful and prompt service. Would order again. Show details

TEYES CC3 android head unit – I purchased a Teyes CC3 that was advertised as fitting my car after watching a Youtube review. Through the fitment process I learnt that my factory reverse camera, steering wheel controls and factory USB fast charger will not work with this unit. After considerable research I have been able to get the OEM reverse camera to operate again and I am… Read more

confident of getting the SWC and factory USB controls to work again one day. The headunit provides excellent sound and vision quality. Connection to the internet is possible via SIM or hotspotting from your phone. If you are in the market for an android head unit this is one of the better units however be especially cautious about whether it is plug and play. Mine certainly wasn't.

Awesome Head Unit and Fantastic Customer Service – I've had my head unit installed for about 4 months now and it runs perfectly, installation was as easy as it gets, plug and play, you get a replacement fascia kit for your specific vehicle, so no cutting or modding is required. I've had several dealings with Danny from Teyes Australia, he responds straight away and is always helpful.. I couldn't recommend this product enough, I love it. Show details

Highly Recommend – Brought a Teyes cc3 for my 2021 Haval H9. Highly recommend it to anyone. I Couldn’t have asked anymore from Danny. He was extremely helpful. 100% responsive and helped me with any issue I had. Thanks very much Danny

Product Good - Seller terrible – The product is good with a few operational bugs that is normal for all these Chinese head units. The service from Teyes Australia was terrible and I suggest to buy from Teyes direct on Aliexpress. Promised accessory inclusions and lifetime Teyes voice activation were not supplied. Claims website errors for not supplying. Technical knowledge of… Read more

the product was lacking with wrong info supplied as to device capabilities. Alixpress purchase provides for all items to be included and guaranteed 14 day free return. On the surface seems cheaper to purchase from Teyes Australia but not all items are supplied so actually more expensive and slower shipping.