The Body Shop Hemp
Verified41 reviews
- Dry Skin
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- Normal Skin
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- Oily Skin
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- Combination Skin
Used to be the best hand cream for my very dry hands. New packaging, new cream. No bees wax in it that's what's changed. Now it's vegan. Horrible, doesn't work anymore more. Hands are so dry and rough now.Please change it back Show details
I’ve been using the Hemp Hand Protector for over 10 years, and it truly was the best hand cream on the market. Unfortunately, since the formula was changed to a vegan version, it no longer provides the same level of relief for dry hands. I’m very disappointed and will now need to look for an alternative product. Show details
Reviews with attachments
Why did you have to change the best product in your line? – Really really disappointed with the change in formulation for the Hemp Hand Protector. Along with a change in packaging #TheBodyShop appears to have ruined the hands down best hand crème on the market. The texture is different, it leaves a slippery residue on the skin and worst of all just does not leave the hands feeling both moisturised and… Read more
protected. As someone who has used and recommended this product to others for many years I am very unhappy at the change for the worse. #TheBodyShop if you have any left over tubes of the old formula please send them my way!!! In the mean time I now have to try and find another product as effective as yours used to be
Positive reviews
I love this cream. It seriously works – When seasons change I tend to get some kinda eczema on my fingers/hand. I had tried topical steroid cream but the effects were not long lasting and dried the skin and made it hard, further outbreaks would worsen. I discovered the body shop hemp cream and it an absolute game changer. The effect is noticeabley different within minutes of applying it… Read more
to my skin. I’ve attached a photo of a shot from a few weeks ago and one shot just now after applying (had to get to the store, probably should have ordered online). I highly recommend anyone with a similar issue to give this a go.
Nice scented thick balm cream – I liked the scent of this body cream, it has a good fresh and green herb scent. It is also thick and feels like a balm more than a body cream. It’s great for any time of day, especially use in mornings after a shower to keep skin nourished. I would recommend but haven’t repurchased, but would buy again later. Show details · 1
this body butter is the best – Due to harsh weather changes in my area, I can feel very dry patches on my cheeks and elbows. This body butter is a lifesaver! It doesn't feel too heavy and moisturizes just fine. Show details · 1
Negative reviews
I have used the Hemp hand ream for years but unfortunately my recent purchase has made me very disappointed and I won't be purchasing it any more. I found the new tube way too hard to squeeze now, it's like hard aluminium now. Show details
I was so dismayed by the Hemp Hand Protector that I've recently started using that I looked online to see whether anyone else had a problem with it. I've been using this hand cream for longer than I can remember, as have other members of my family. I recall telling the staff in the shop years ago - when we had a shop in this area - that it was… Read more
surely the best hand cream in the world.
After recently using up the supply of it that I had, I started using one of the new tubes - and could not believe it. I had assumed that only the packaging had changed, but I found a different product.
Firstly, instead of the smell that I liked so much that I always - always - held my hands to my nose after using it, there was an odd smell that I didn't like at all. I even wondered if it might have gone off in the hot weather.
Even worse were the completely different texture and the lack of immediate relief for the very dry skin on my hands. It didn't feel as if it was working at all, and it's certainly no better than any ordinary hand cream that I can buy at the supermarket.
At the time I ordered it, I saw nothing on the website that alerted me to the fact that this was now a different product despite having the same name. Perhaps I would have tried it anyway since what I wanted was no longer available, but I feel misled about what I spent my money on.
Body Shop, I have relied on this hand cream for many, many years and feel utterly let down. I thought the Hemp Hand protector was one of your most popular products, so why have you replaced it? I would pay more for the hand cream we used to be able to buy if we could just have it back.
New Formula Hemp Hand Cream is terrible – Beeswax is removed from the new Hemp hand cream and it is now a very average product. I had acid burns on my hands and this was the ONLY product that helped. I am extremely disappointed that you have changed what once was a fantastic product which I have been using for many many years. I will not buy again - fortunately our local honey shop has a decent substitute. Show details
Recent reviews
I have been buying the Body Shop Hemp Hand cream for several years now, it’s fantastic for both dry hands and feet, especially in winter - definitely recommend Show details
Ingredients in cream have changed, I was told the ingredients were “Exactly the same”. Will never buy again – 2024: The Hemp hand cream has different ingredients in. When I asked the lady in the shop if the ingredients were exactly the same (the tube design was new), she stated the ingredients were exactly the same. So I bought 2 tubes at £16.50 each. The ingredients are definitely different, the cream is terrible now, doesn’t moisturise at all. Waste of… Read more
money. The body shop staff should be informed about any ingredients change, if they don’t know, they should say this clearly. I feel lied to & wasted my money. Poor show.
You've changed this – Noooooo.... in your pursuit of making this product vegan, you've removed the most valuable ingredient. This no longer contains the one thing that, for me, made this the best product. Beeswax. It has a totally different feel, almost greasy. Give customers the option to choose, and bring back the original product (and its original packaging) I'm so disappointed ☹️ Show details
Hand cream – I do not like the new formula in the hemp hand cream. I suffer with cracked skin in winter time. The old formula was the only thing that has ever worked for my hands, and I have used it for years. I will no longer be buying it, as it feels as if has been watered down and is lacking substance. Please re introduce the old formula using - was it bee wax? I think you will lose a lot of customers with this new formula. Show details
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So moisturising! – I was having a weird change in my skin that I hadnt had before. I had red dry patches and were sore and irritated when the wind blew on my face. I went into the body shop with these red patches and the lady working there recommended the Hemp face cream. I almost noticed a difference straight away after using it. After a week the patches were completely gone and with continued use day and night my face has smoothed out and stays soft. Show details · 1
Best body butter on the market – Bought this to trial it after seeing rave reviews, and it does live up to the hype. It has cleared my daughters mild eczema, and rectified my dry winter skin. Will continue to purchase as no other product has had such impressive results. Show details · 1
a good find – have tried multiple natural things for the relief of dry skin condition and stumbled across this product, as a "heavy duty moisture protector" and it does what it says on the lid ... tried other moisturizers over a long period of time and this is the latest discovery, after applying has a long lasting effect leaving the skin hydrated but not greasy Show details · 1
Great for skin break outs – I brought this for my mum and the hemp face cream she absolutely loves it for when her skin gets rushed from sweat and daily make up use. It’s the only one she doesn’t react too Show reply
Heavy duty face protector – I’ve been using the face protector for about 2 months now. I apply after morning and evening shower. My skin is noticeably better. I used to have particularly dry skin on my forehead but now it feels supple and hydrated. I have used on 50ml jar in this rime so fairly economical at $20 Show reply
I like the smell – Great moisturizing hand cream. You can feel it really soaking into the skin and I think it smells great. I would definitely recommend it to anyone who has dry hands. Show reply
Was better when it was in metal packaging – The formulation appears to have changed when the packaging changed from metal to plastic. It does not appear to be as effective as it used to be which is really, really disappointing.
This stinks – Terrible product, does not help whatsoever and the smell makes me want to barf. If anyone is considering purchasing I suggest that you save your money for a better smelling product rather than one that is so bad it makes your eyes water in disgust. BODY SHOP SORT THIS OUT IMMEDIATELY. This matter needs to be taken seriously!!!
Hi, sorry we missed your review at the time. We are… Read more
Does what it says – Okay, if you’re looking to have sweetly scented hands after applying this hand cream, then maybe this is not for you. I was looking for a deeply moisturising, rich cream to repair and rejuvenate dry hands with ‘hangnail cuticles’. I’ve massaged it into my cuticles and hands each night while watching telly, and after a week I’m so happy. It appears… Read more · 1
greasy when first applied, but is totally absorbed & the odour dissipates after half an hour.
Will be looking at other hemp products now!
Find out how The Body Shop Hemp compares to other Moisturisers
Know better, choose better.
Best ever – My husband had very bad legs Skin flaking off every day since we are using the hemp cream they are healing we tried many different products before and nothing was helping . Show reply
Changed packaging - changed product???? – Have used hemp hand cream for years & found it excellent! New packaging, cream doesn't feel the same, very distinct smell is different & my hands are dry!!! Very disappointed!! It's changed!!
Hi, Sorry we missed your review at the time. We… Read more
Body shop hemp hand – This was recommended to me but it smells like a cross between cat urine and cigarettes with a bit of mint. It is a hand protector so if you want a moisturising hand lotion this isn't for you. Also after I put is on a spot of eczema I got a rash all around the area. The shop assistants are also very loud and intimidating and won't let you be free… Read more
to just look around so you have to quickly decide if you want the product or not. There are lots of staff and each one targets a different customer and stands over them. They harass you and shout at you with a fake grin on their face and bully you until you decide what you want. You can't be free to browse on your own. I wanted to look around and see if there was anything else I would like to buy. When you do purchase something they won't give you a bag and only give you a receipt if you ask. Not a pleasant shopping experience and this product stinks. Also the little tiny lid is impossible to get on. I would never recommend this product and I won't be going in there again EVER. I will be making a wide berth of this shop.
Hi Netty, Sorry we missed your review at the time.… Read more
Good but packaging is bad – The product itself is very good but .... I was impressed when I bought this from a Body Shop store so I ordered another two online. They arrived looking like there was only half of the product in the container, I emailed the company who explained they were packed by weight and that it could have moved when shipped. Why then was the first… Read more
container I bought packed to the rim? And why, if that is the Body Shop reason, is there not a note on the product to explain this. For such a pricey product I would expect better product presentation and explanation. Very disappointing - and unacceptable - for such a business with its reputation.
Hi, sorry we missed your review at the time. We are… Read more
Beauty bag must have! – Works so effectively, skin feels amazing after just the first use! Highly recommend the hand cream for dermititis and red, dry skin. Can't get enough of this product! Show reply
Amazing ! – I love this ! I decided to buy it after the Christmas sales and it is amazing . My hands are so dry usually from work and start to crack. After using this hand cream my hand has become a lot more soft and there's no more dry skin! Would recommend it to anyone with very dry hands . Worked well, no more dry skin, soft hands, not allergic - mild Show reply
Amazing Stuff - and not tested on animals! – This product is absolutely amazing! My cousin has terrible eczema and it helps so much - especially considering she is also allergic to most things. I have used it constantly since she recommended it and it a fantastic. Very moisturising, fine on cuts or rashes - it doesn't sting or irritate. The smell takes a little getting used to but I love that now too :) everything! Show reply
Best product ever for dry skin – My daughter had red raw eczema head to toe, I had heard the hemp body butter was good so gave it a try, after a few days her eczema had just about disappeared. After trying at least 15 other creams that are supposed to help eczema it was an overwhelming relief to find something that actually works. While it may seem pricey to some, compared… Read more · 1
with other "natural" eczema products out there, it was on par. Actually works, light on skin, always in stock
Excellent – I would definitely recommend the hemp products. They really work and in a short time you will have soft smooth skin again. It is also great for nails and cuticles. This is the best hand cream I have ever tried. I suffer with dry skin and do a lot of painting so am continually washing hands and this heals my broken skin. I was continually… Read more · 1
having bleeding hands and fingers before coming across this product. The price is a little steep but when you take into consideration how it works you can overlook this factor. The smell is also not wonderful, but again it more than does the job. They are only available in The Body Shop and my town does not have one so I have to find an agent each time I want to buy the product.
Excellent – I think this range is perfect for very dry skin, dry weather and working man hands. A great quality range that I would deffinatley reccomend to people with dry skin on any part of their body. Good for sensitive skin, great for really dry skin. A little on the pricey side but worth it. Show reply
Excellent – Most reliable, quickest working product to repair my cracked, dry lips. Works overnight on chapped lips. No strong perfume smell or taste. Most effective, quickest working product I've used to keep lips soft and smooth. No SPF. Show reply
Excellent – I was given this as a gift for myself, I would never have brought it on my own because I didn't understand the point of hemp. The texture of this body butter is less firm than the rest of The Body Shop's body butter range, making it easier to rub in. It moisturizes fantastically, your skin feels better as soon as you apply it. It's great for the… Read more · 1
dry skin on my arms and legs during winter. The scent is very natural and fresh, but soft. I prefer it to the fruity body butters. Very moisturizing, makes skin feel better instantly, its clean scent Quite pricey
Excellent – Got given a sample of the hemp hand cream once and have never looked back. It's great for dry, sensitive skin. I get dry skin and cuts and this is the only thing I found that really works! I'm converted! The hand cream is awesome for dry skin! nothing, though it would be nice if it was cheaper:) Show reply
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