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The Cove Hotel

The Cove Hotel

The Cove Hotel
3.1

5 reviews

Positive vs Negative
60%40%
Transparency ?
5.0
Customer Service
5.0
Ease of Booking
5.0
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5 reviews
Kerrie P
Kerrie PVIC
  Verified

Dinner Saturday 21/2/2026 Ordered meals at 6.43pm,, had to ask at 7.45pm where our meals were. The answer was l'll look into it, no sorry nothing. They then brought the meal out at 7.55pm And no cutlery to eat it with. Went and approached staff again and was given forks, but no knives. By the time we received the knives and forks and started to… Read more

eat the meal was cold. No apology, no reimbursement for the meal. THEY JUST DON'T CARE Would not recommend this place to anyone, nor come back again. SO DISSAPOINTED IN THE STAFFS ATTITUDE AND DISCONNECTION TO THE CUSTOMERS COMPLAINT.

Susan H
Susan HVIC3 posts
  Verified

Fabulous venue, really friendly staff. The food is always great and exceptionally priced. Would absolutely recommend

John Ivett
John IvettVIC8 posts
  Fair Incentive

Nice Experience – Attended with four for an evening meal and was impressed with quality of staff and service. Food was excellent and served timely.

Greg & Moira L.
Greg & Moira L.VIC
 

Birthday dinner – We went to the Cove to celebrate a birthday. The meals were not the best, the lasagne was cold on the inside, the curry was watery and the fish was soggy. We very politely told the waitress about the fish, she took the plate away and we never saw or heard back from her. We left feeling very disappointed. Our expectations were not met.

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SUSANA VAN DE WEG
SUSANA VAN DE WEGVIC10 posts
 

EXCELLENT LOCATION , AMBIANCE AND CUISINE – We have been going to La Cove for many moons on on/off basis. The whole deco has been improved and there is a very nice and relaxing atmosphere. To have any meal by the Patterson Lakes Marina is a very lovely experience. The new menu is appealing. They also offer a Senior Menu for lunches from Monday to Friday. We enjoyed our lunch yesterday. The… Read more

only thing that we did not like is the fact that there are no waiters to take orders - hence, once has to go and order from an appointed counter. Otherwise, it is a great venue and will go again more often. Finally, they also offer sufficient parking. Well done La Cove!

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