??!
1 photo
flybuys travel

flybuys travel

4.5 from 640 reviews

Reviews

(456)
(131)
(22)
(6)
(25)
  • Transparency
    4.6 (513)
  • Customer Service
    4.6 (518)
  • Trip Completed Yes (574) · No (22)
  • Ease of Booking
    4.8 (583)

Reviewer Photos & Videos

  • More
Margaret C.

Margaret C.Sydney, NSW

Worry free.

published

My husband and I booked through Flybuys Travel, a cruise with Royal Carribean, due to leave Sydney on March the 12th, 2020. We cancelled the cruise due to us both having the flu, only days before the ship departed Sydney. I am very grateful to Jon Parr for his help with cancelling our cruise and communicating with the staff at Royal Carribean. Thank you to Flybuys Travel.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Cruise
See all answers

The reviewer stated that an incentive was offered for this review

Sport Watchers

Sport WatchersSouth East Queensland, QLD

Melbourne trip

published

The booking was according to the description provided and did not have to pay any additional fees. The booking was for 2 weekend stays in Melbourne to watch the soccer on the first weekend and watch the women.s T20 final on the second weekend.

Ease of Booking
Trip Completed Yes
Booking Type Accommodation

The reviewer stated that an incentive was offered for this review

Excellent service!

published

So easy and user friendly. Very accommodating and always extremely helpful. Especially as I had some last minute changes that were required for my booking. Thank you flybuys travel team

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all
Mahesh

MaheshGippsland, VIC

Perfect use of points to vacation

published

It was really easy and was hassle free booking. No unnecessary booking fees and the process was simple to follow. The call centre was also easy to access and very helpful staff.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers
Kim Falconer

Kim FalconerSouth East Queensland, QLD

Flybuys travel

published

Flybuys travel, easy to deal with, kept informed of any flight changes. Great location, great price. No unexpected expenses. Will definitely book again. Thank you flybuys for an awesome get away..

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
See all answers

The reviewer stated that an incentive was offered for this review

Ian C Blair

Ian C BlairLaunceston, TAS

  • 2 reviews
  • Verified customer

Mainland Trip

published

This was one of many bookings I have made in the past few years. I have always found Flybuys Travel easy to book and on the odd occasions I have had to alter or cancel bookings the staff have been very helpful and professional.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Nicola

NicolaHobart, TAS

Fantastic Trip

published

Great trip, accommodation brilliant, all flights went well. Tourist attractions in Hoi An worth seeing and people there beautiful. absolutely loved Singapore, easy to get around. Gardens by the bay was extra special. Batam Island was amazing.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Mrs Macca

Mrs MaccaSouth East Queensland, QLD

  • 2 reviews

Amazing getaway

published

Booking was easy, communication was on point (with the possibility of lockdown due to corona virus - both flybys and the hotel were very timely and professional with responses).
The room was clean and tidy. The view was spectacular. Although we were charged parking per night not per stay as originally told. We had an absolutely amazing weekend away. Would definatly stay again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

Sandi T.

Sandi T.New South Wales

Great

published

Easy to use website. No booking fees. I booked flights to Fiji to visit family. Cheapest flights that I found and I shopped around. Will definitely use Flybuys Travel again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all
Jane

JaneCentral West, NSW

  • 3 reviews

Easy to book, hotel was great!

published

A
Everything went as expected except it was the beginning of Coronavirus so that put a bit of a damper on things.
Hotel good, breakfast good, staff good
I made an enquiry with flybuys prior to going and it was handled easily
Thanks

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

Steve W.

Steve W.South Australia

  • 2 reviews

A great experience with low fare, bonus points and airline benifits

published

Great to deal as the fares were cheaper than direct with the airline and I scored bonus points here whilst still being able to use my airline benefits. A win win by every means and will continue to do this in the future.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Penelope C.

Penelope C.Sydney, NSW

  • Verified customer

Must try.

published

I didn’t encounter any unexpected additional fees after I made the booking.

I booked a Jetstar return trip to
Melbourne.

I would most definitely book again.

I’m very happy with the service. The confirmations came through email and text.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Disappointed

DisappointedSydney

  • 2 reviews

Thanks Flybuys

published

I like using flybuys travel because they are transparent about their fees & charges. They are also very responsive (like when I discovered I had misspelled my name on my ticket, they amended & reissued the ticket immediately). I like earning points too.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers
1 comment
Disappointed
Disappointed

Why am I "disappointed"?

The reviewer stated that an incentive was offered for this review

easy booking

published

Love fly buy, its so easy to book. Went to Hervey Bay and then to Brisbane. The trip worked like Clockwork. thanks Flybys. I booked 2 separate flights, and there was no other cost involved.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review

Robk

RobkMid North Coast, NSW

A bargain

published

I booked return flights from my home town to Sydney for a friend and myself, where we stayed overnight before flying overseas. No extra fees were payable and both flights were on time.

Trip Completed Yes
Booking Type Flights

The reviewer stated that an incentive was offered for this review

Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all

A good place to stay for a short period.

published

The Cabin was of a reasonable standard being well cleaned and looked after. The grounds were of a good standard. The staff were friendly and willing to help with any problems.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

Great holiday for my birthday

published

Booking with flybuys travel was a breeze. The travel package was what I expected. The hotel staff were very helpful and accommodating and even took care of our bookings for tours. Will have to go back in the future.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
See all answers
Rossey

RosseySouth East Queensland, QLD

I love earning Flybuys

published

Booking was so easy to do, fast for domestic flights and hotel accommodation. Confirmation emails came through very quickly and easy for me to keep records for my business travel.

Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Insurance

The reviewer stated that an incentive was offered for this review

Nuts

NutsSydney Surrounds, NSW

  • 3 reviews

Hotel Stay

published

Loved how easy it was to book my hotel stay in Sydney Hyde Park - Pullman hotel. booking experience was so easy and allowed cancellation up until 1 day prior to arrival.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

KazT

KazTPerth, WA

Furaveri Island Resort

published

Well planned trip and package deal. Easy to deal with consultants online. No problems with any of our travel arrangements. The resort was definitely above what we expected. The only changes we had were made through the airline due to COVID-19.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 32

Questions & Answers

Genghis77

Genghis77asked

Can you choose your own seats when you book a flight through Flybuys Travel?

4 answers
Angela
Angela

Yes, but you have to choose / book your seats directly with the airline.

Genghis77
Genghis77

Thanks, Angela!

Tim M.
Tim M.

Hi, just saw your question.. Yes as someone has stated! Your sent directly to airline site and you can choose seats if you prefer to sit somewhere in particular. but as usual it's and added expense.

s.s

s.sasked

Hi my flight was canceled and I can’t rebooked by myself because I had used the flybuys points who can I contact? because I need to go by Saturday and so I had bought another ticket from different airlines can someone contact me please my number 0421666783

No answers

Get an answer from our members and flybuys representatives

Other Booking Services


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.