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flybuys travel

flybuys travel

4.5 from 779 reviews · View Statistics
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Reviews

  • Transparency
    4.6 (621)
  • Customer Service
    4.6 (633)
  • Trip Completed Yes (650) · No (69)
  • Ease of Booking
    4.8 (707)
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Jennifer
Jennifer South East Queensland, QLD
  • 2 reviews

A wonderful winter escape

published

Our accommodation was excellent and included entry to a wildlife park.
Unfortunately one tour booked for us did not exist when we rang. We had to call again to get it sorted

Trip Completed Yes
Booking TypeAccommodation and Tour
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  • Verified

Oaks Nelson bay Lure Suites

published

Enjoyed our stay in Nelson bay
Downside is didn’t have our booking
Didn’t receive bonus gifts
Also haven’t yet had points added to flybuy account
Have booked again October hopefully better

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Why not use flybuys travel. Easy to use and bonus points to spend how you please. Thanks!!

published

Using flybuys travel is great.
Easy to use.
Bonus points for you to use on things you want.
No problems with our travels.
Customer service team were great. Any questions, answered.
Thanks!!

Customer Service
Ease of Booking
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shell
shell
  • 2 reviews

Bliss

published

Great service, great food, perfect view, lovely swimming pools. We shared a great time with fantastic staff and good vouchers to experience a wide range of fun activities. Thank you

Transparency
Customer Service
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  • Verified

Great trip experience

published

Really enjoyed the accomodation and bonus inclusions. Would book with flybuys again. Cairns Novotel Oasis Resort was lovely. We also had meal vouchers and Cairns aquarium tickets. Would rebook this trip.

Transparency
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L_Belle_99
L_Belle_99Queensland
  • 2 reviews
  • 1 like

So easy and what a great way to use flybys points

published

So easy and would highly recommend. No hidden fees and met all expectations with ease. Was as simple as booking any normal flight directly on any airlines webpage however I didnt have to pay which is a bonus!

Transparency
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Becks
BecksSouth East Queensland, QLD
  • 2 reviews

Great choice of Hotel

published

Lovely hotel with exceptional staff, very friendly and great knowledge of local area. Room was quite large and convenient to a local shopping centre only about 5minutes walk away. Very enjoyable stay

Transparency
Customer Service
Cheryl
CherylMetropolitan Adelaide, SA
  • 2 reviews

Great Customer Service.

published

Our flybuys travel consultant very efficiently found more appropriate times for us to fly to & from Melbourne after very last minute changes made by Virgin. We would not hesitate to book with Flybuys Travel again.

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Wimmeragal
WimmeragalWimmera, VIC

Top service by multiple staff

published

Booked direct via phone as experienced difficulty online via Flybuys booking a dependant youth on a separate flight, fantastic over the phone service & all sorted. Booked several flights & flew North for 10 days & returned to Sunshine Coast & then back to regional Vic. Had to make 1 flight cancellation due to covid restrictions & was able to easily reschedule with over the phone assistance & credit issued for difference in payment. In all probably spoke to at least 3 customer service agents over a period of 3 months & ALL very helpful in uncertain times. So glad we were fortunate to get this trip in & visit our dear daughter also.

Transparency
Customer Service
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Lucy
LucyMetropolitan Adelaide, SA

Great for a quick getaway

published

Great easy way to book a quick last minute local getaway and to save on costs. Booked with flybys points and had no issues at all with anything. Was quick and easy.

Transparency
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flight homr

published

not too difficult to book ..got home ok flight was packed second time i have used fly buys for a return trip home will use fly buys again when points build up

Transparency
Customer Service
Emily
EmilySouth East Queensland, QLD

Great value!

published

We had a staycation and booked through Flybuys travel. It was exactly as stated. We got a lot of extras for free. Had a wonderful weekend and it was all so easy to organise.

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Easy to deal with

published

I had to change my flights due to covid. I called the team and the consultant was able to change my flights without any trouble and was extremely helpful and quick.

Transparency
Customer Service
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This is fantastic

published

This is very good not extra charge.
I book for the flight is very useful points
I have no this experience yet hopefully It want happen to me but anyway or very good

Transparency
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Kelly284
Kelly284Perth, WA
  • 2 reviews

Affordable

published

Was easy to use and made travelling much more affordable. There were no unexpected additional costs. I received multiple emails confirming everything which in this case set my mind at ease. I used it for a domestic flight a lot better than the train.

Transparency
Customer Service
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Read more reviews - page 2

Questions & Answers

Becky
Becky asked

We didn’t actually get to go due to the recent lockdown so we can’t comment. Still waiting for our refund of flybuy points so we can actually enjoy a holiday. When can we expect these points as I was told 7 to 10 business days and it’s been 13

No answers
Sharron L
Sharron Lasked

When will a refund be made on a cruise cancelled over 12 months ago? Never booking with flybuys again ever!

No answers
stevo
stevoasked

Why are flybuys sending requests for reviews of trips which have obviously been cancelled due to CoVid19?
Somebody there needs to correct this. My review:- Disappointing. Flybuys will not even refund our points back on to our statement when it is highly unlikely we will be able to re-book our triip

1 answer
Newy mum
Newy mum

We got to go on our trip. It was not cancelled. We returned the night before the mandatory quarantine started. This is a genuine review

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Details

CategoryBooking Services
Service TypesFlights
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