The DOM

No Customer service. Difficult to return and only 14 days to complete the process. Dreadful quality of product received. Shoes ordered in the usual size were too small and did not look like what was displayed for purchase. They are purportedly affiliated with Myer, so thought it was legitimate. I wish I had read the reviews first. Lesson learnt.

Abysmal – Abysmal service from this company. Inconsistent and slow response. Only 1 out of my 5 purcashed items were correct and arrived, my online order was changed and 1 month later on multiple follow ups to learn other items were never stocked in the first place. They made no attempt to advertise or advise after purchase, and left to my multiple contact… Read more

attempts to learn. Thrn took over a month for a refund of these items, and still has but been the correct amount. Over 2 months later, this battle continues Save yourself the stress, and avoid!

Don’t bother shopping at the DOM – Do not shop at the DOM the worst customer service I have ever encountered. I actually returned and took 2 weeks to get approved I question the authenticity of the product I purchased. Then returned two items and was only refunded for 1. When I sent an email to question why they told me they only received one item. Terrible company!

Poor service – Poor service. Will not be using again. Submitted a request for return 8 days ago and still no response. No phone numbers available. Contacted again via online email and response will take another 1 -3 days. Meanwhile I will reach the 14 day deadline for returning. Bad service