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The Sleep Store

The Sleep Store

4.1 from 14 reviews · View Statistics

Reviews

4.1

14 reviews
  • Product Quality
    3.3 (6)
  • Return Claim MadeYes (2) · No (4)
  • Shipping
    1.3 (3)
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Zero stars- Cheep products, worse customer service

published

Bought A Crane humidifier that leaks water onto power input and motherboard. Emailed customer service and Julie claimed fault in design was “user error” or lack of cleaning and sent a long email of suggested remedies for multiple known issues with the Crane unit. Offered to purchase a more reliable product from sleep store as I use this in my child’s room. Julie responded she could “send it for testing and her’s work fine”. Glad it didn’t shock my child. What a waste.

Product Quality
Shipping
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Watson

WatsonSydney, NSW

  • 2 reviews

Love my Little Unicom Outdoor Blanket

published

Just received my outdoor blanket in Midnight Poppy from Little Unicorn and was surprisingly pleased with the quality of the product.

Product was exactly as described and the material on the top layer is very soft. I bought this to be used as a baby play mat and picnic blanket and was very happy that the material is soft enough for baby as well as water resistant.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Colin

Colin

  • 2 reviews
  • 2 likes

Not good quality

published

Not impressed with the quality of products. I dont think its value for what you pay for. Customer service isnt great either, had to call a few times before I could get a hold of someone

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Had a really bad experience

published

I got sent the wrong product and when I called they were rude and unhelpful. Customer service needs to be picked up for sure, working in e-commerce I know how hard it is.

Product Quality
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Perfect one stop shop for baby and beyond!

published

This place is your one stop shop for everything baby and beyond! The staff are super friendly and very knowledgeable so ask as many questions as you need to make the right decision for you! If you follow them on Facebook they often have videos demonstrating their products and sneak in some awesome giveaways! I highly recommend the Woolbabe sleeping bags and merino onesies, perfect to keep your little one snug and warm at night while they sleep. Wouldn't shop anywhere else!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Essential piece of item for all seasons

published

First purchased was a great bundle 1 woolbabe 3 seasons and 1 duvet long sleeves for 3-24 months. I wished i have used it when my baby was still a newborn but started using it when she's 6 months upto now 34 months still fits bit soon we will upgrade. Great quality and this is part of our nightly routine. My daughter already knows its bedtime once she's in the sleeping bag. we dont need to worry at the middle of the night if she's cold. We also take this with us everywhere when travelling. The best Item we got for our baby! can't recommend enough.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jina

JinaGreater Melbourne (Inner), VIC

  • 5 reviews
  • 4 likes

Great product

published

I ordered a boba wrap and I love the item. Only thing I would complain about is that the store is in NZ so when you order from Aus, it takes a bit longer for delivery than expected. Still, I would buy from them again :)

Sarah

Sarah

  • 4 reviews
  • 7 likes
  • Verified customer

Next day delivery

published

I have bought ergo pouch and woolbabe sleeping bags for my son and recently a woolen mattress topper. The delivery is amazing- next day on my most recent purchase. The quality and pricing is always exceptional. Highly recommend this company.

Nina

Nina

  • 4 reviews
  • 1 like

I can trust

published

Before I ordered online to this shop I checked in product review if anyone has already done shopping to their website. I’ve read great reviews.
When I ordered on a Wednesday I was hoping I can get my items on Friday that same week. I was so pleased when I received it on Friday!
Thank you!!

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Bree

BreeCentral Queensland, QLD

  • 4 reviews
  • 5 likes

Happy Customer - Great Service & Store

published

Best store I have dealt with online for purchasing baby products. I placed an online order, the next morning I called and asked if I could add something else to the order and it wasn't a problem. The entire order arrived 3 days later. Postage was cheap and fast, staff were helpful and friendly, products were in stock. Will buy again from this store.

Peppa

PeppaPerth

  • 9 reviews
  • 2 likes

Excellent online store for baby stuff (and more!)

published

Excellent online store with amazing customer service.

Delivery was super quick too. I'm from perth and items shipping from Eastern states usually take at least a week to reach me. But I received my stuff from the sleep store in 2 days, even though they are based in NZ! Love it!

As another reviewer said, they have an excellent rewards system too. Great promotions and sales as well!

Great online store

published

Delivery was quick. Lots of variety to pick. Different Special sales every week. Watch out for the $199 for 2 woolbabe sleeping bags special that comes out, well worth it. Easy website to navigate.

Emich7

Emich7Broken Hill

  • 8 reviews
  • 11 likes

Excellent online store

published

I have used sleep store many times to buy all sorts of things sleep related for my young child. I have had nothing but excellent service from this store. The postage is quick and the prices are good. They also have one of the best rewards systems ever where you accumulate points which actually translates to savings on future purchases.
Great range of products and sleep store also provide information on helping babies sleep better.
Will continue to use this store.
Service, price, postage

sangriamaria

sangriamariaQueensland, 4000

  • 17 reviews
  • 9 likes

My favourite place to buy everything sleep-related for bub

published

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