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Thermal Ark ARK270

Thermal Ark ARK270

5.0 from 7 reviews

Reviews

(7)
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  • Build Quality
    5.0 (2)
  • Value for Money
    5.0 (3)
  • Cleaning & Maintenance
    5.0 (1)
  • Noise Level
    4.3 (3)
  • Temperature Consistency
    4.7 (3)
  • Heating Speed
    4.7 (3)

Cheaper Hot Water

published

We had to replace our hot water service the week before Christmas, our son recommended Thermal Arc so we contacted the company on Tuesday morning and the unit was delivered by a very polite, helpful young man by midday. Paul could not help us with installation as it was such a busy time but we were able to sort out our own plumber and electrician. We are quite pleased with the new system, with many guests over the Christmas/New Year period with many showers and dishes washed with reliable hot water. Paul has been prompt and helpful with the requirements needed to access the rebates. We would recommend Thermal Arc as the way to go when updating your hot water service.

Purchased in December 2019.

Noise Level
Value for Money
Household Size 3 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Thermal Ark
paul w.Thermal Ark

Thanks Ros for a great review, we do attempt to support customers. In particular now that in Victoria there are now three rebates applicable.

MICHAEL

MICHAELWestern District, VIC

ARK270 heat pump hot water service

published

My ARK270 has been in for a couple of weeks now and my daily power consumption since installation has dropped $2 a day . Over the year that works out to about $672 savings compared to the electric hot water service that we removed . The best thing is no more complaining from the wife about running out of hot water . Great customer service from Paul in regards to the paper work for the government rebates . Would highly recommend this heat bank hot water service . Cheers .

Purchased in May 2019 for $975.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
Barry Thomas

Barry ThomasGreater Melbourne (Outer), VIC

Best customer service I can remember.

published

Purchased in March 2019 at Thermalark.

Build Quality
Noise Level
Value for Money
Household Size 8 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Thermal Ark
paul w.Thermal Ark

Thanks you Barry for the review.

Paul

Solar Water Heaters

Find out how Thermal Ark ARK270 compares to other Solar Water Heaters

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Gregg J

Gregg JVictoria

Cost effective, efficient heat pump

published

With current Vic Govt incentives it was a no brainer to switch my old electric hot water tank out and replace it with a Thermalark 270. Almost like for like replacement for electrician and plumber. All done in 2 hours. Heats water to 55C quickly (only 2 people using it), set timer to use our PV output. Only uses 800w when not using element (eco heat mode). Will be interesting to see how it goes in winter. I would recommend it and the company to anyone looking at heat pump solution. Small problem with dud screen, but could still operate and company sent a replacement quickly and was simple 5 minute job to install replacement screen and cover.

Date PurchasedOct 2018

ARK270 Heat Pump Hot Water System

published

I have had an ARK270 hot water unit on my home for the past several years and it operates fine. Interestingly when I swapped over I noticed a large drop in my gas bill and no real increase in electricity bill. I put this down to the fact I replaced my old 3 star gas hot water system with the ARK270.

Date PurchasedJan 2016
1 comment
Thermal Ark
paul w.Thermal Ark

Thanks for the review Peter, for an average household the Ark270 should save you around $360 per annum (assuming you don't have Solar PV cells) when compared to a 3 Star Gas system.

Dan

DanMelbourne

Excellent hot water.

published

Hot water service has been fitted and is working great. We had a small problem with the screen but were able to resolve with thermal Ark over the phone. They were contactable and helpful. Now our hot water is heated any time & is never running out with a family of seven.

Date PurchasedJul 2018
1 comment
Thermal Ark
paul w.Thermal Ark

Dan Thanks for the Review - Glad we could help.
Paul (ThermalArk)

Solar Hot water Heat pump

published

This Hot water system connects to my solar panels. It uses a heat pump to heat the water which only uses 800 kw, that's less than my dishwasher. My gas bill had decreased from $120.00 to 54.00 for the same period last year. Always got hot water this has saved me a lot of money.

Date PurchasedDec 2017

Questions & Answers

olga.kanter

olga.kanterasked

Will I need to move to the NORTH facing wall? To get the advantage of the warm-hot air? on the south side is very cold especially in winter??? Thank you.

2 answers
MICHAEL
MICHAEL

no , the heat pump works fine with cold air temperature .

Ros R.
Ros R.

probably not. you will still heat the water at night to take advantage of the off peak rate. So facing North is no advantage at night.

olga.kanter

olga.kanterasked

Hi, I am in MT Eliza Vic. 3930. Looking to replace my hot water as my Gaz is leaking from today. What is the price? how many liters? I have 6.6kw solar and looking for a heat pump witch can use my PV system during the day. 4 people.Thank you.

5 answers
Ros R.
Ros R.

Hi, we are very happy with our Thermalark. Ours is electric as we have no gas supply. We have had up to 10 people in the house over Xmas. New Year and did not run out of hot water. This week we received our first electrical bill since installing the Thermal Ark and found a 50% reduction in our off peak power cost. So far we are very satisfied, the installation and support received was great, we received the full government rebate, bit of fiddling around to get the rebate but guess the government does not hand out the rebate unless you complete the required forms etc

Barry Thomas
Barry Thomas

Hi, we have a 4 bed house on the Mornington Peninsula which we holiday rent. We got the Thermalark last April and we had a problem in May when the whole tank froze up with unhappy guests. I rang Paul that morning and he replaced it by 3pm that day. I could not believe the after sales service we received and we did not even have to put pressure on to get it. The Thermalark has worked perfectly ever since and we never run out of hot water any more. Paul rescued us and made our guests happy and I could not recommend him more highly.
Barry Thomas

Thermal Ark
paul w.Thermal Ark

Hi Ros / Barry - thanks for your support, trust we are all sitting at home being careful at this time. .

Olga - The Pricing varies depending on what Rebates are applicable current pricing would be $700 if we can claim the Vic Solar rebate. You need to review conditions see https://www.solar.vic.gov.au/solar-hot-water-rebate
If this doesn't apply in your case the price is $1700.

Paul

Jo

Joasked

Does this connect to a solar hot water sysytem? I need a quote and some information please?

2 answers
Gregg J
Gregg J

I would ask that of the retailer, I found them to be very helpful and informative. Their email is sales@thermalark.com.au

Thermal Ark
paul w.Thermal Ark

Jo - No it doesn't connect to a Solar Hot water panels on your roof, in Australia this needs a special tank. Our unit has the same efficiency as a Solar Hot water system and receives the same rebates, it can be setup to use timers so that you maximise the use of your Solar PV.

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