the reason why to purchase a Thermal Ark heat pump
I purchased an ARK270 2 weeks ago because my other heat pump died a very miserable death it was the 2nd one in twelve years .I wont say the brand but it was one of those that you see three large units in motels dairy, farms,& anywhere one unit would be enough .I now know why they put 3 units in because each one does not last very long I am very happy with every thing to do with the thermal ark. It is very quiet , fast heating & a very good looking unit .The only thing that i would have liked, would have been a second hot water outlet on the o...ther side as mine also feeds a granny flat attached to the house .But, apart from that i have no problems with the unit and Paul was very helpful & helped me through the process of getting the solar rebates as i am in my 70s & am not all that computer literate .I know my eldest daughter will be proud of me seeing i did all this review by my-self without her help So when you need to change your heat pump. I would only recommend a Thermal ark . Thanks Norm
Purchased in March 2020 for A$900.00.
The reviewer stated that an incentive was offered for this review
- Verified purchase
Very happy with my choice
Call in the morning and delivery was at 12 pm. Unit set up on Eco and so far we have enough water for 3 of us. Paul has come to help with setting up the digital screen on a timer that the only problem I have. The timer is set from 12-5 pm and works from PV. my electrical bill is $7 in credit so far. Installation
was $455 and electrician $300, but I was changing from Gas. I will see how it will cope in winter.
Purchased in March 2020 for A$1,700.00.
Cheaper Hot Water
We had to replace our hot water service the week before Christmas, our son recommended Thermal Arc so we contacted the company on Tuesday morning and the unit was delivered by a very polite, helpful young man by midday. Paul could not help us with installation as it was such a busy time but we were able to sort out our own plumber and electrician. We are quite pleased with the new system, with many guests over the Christmas/New Year period with many showers and dishes washed with reliable hot water. Paul has been prompt and helpful with the requirements needed to access the rebates. We would recommend Thermal Arc as the way to go when updating your hot water service.
Purchased in December 2019.
ARK270 heat pump hot water service
My ARK270 has been in for a couple of weeks now and my daily power consumption since installation has dropped $2 a day . Over the year that works out to about $672 savings compared to the electric hot water service that we removed . The best thing is no more complaining from the wife about running out of hot water . Great customer service from Paul in regards to the paper work for the government rebates . Would highly recommend this heat bank hot water service . Cheers .
Purchased in May 2019 for A$975.00.
Best customer service I can remember.
We have an AirBNB house for 8 guests in Melbourne and the 315litre Electric HWS developed a serious leak. I ordered a ARK270 from Paul on Wednesday and needed to install it by Friday evening. Paul delivered it Friday morning, helped me get it in position and it was installed and hot by 5pm. Unfortunately it failed about 8 weeks later while we had guests. After 1 phone call early in the morning Paul said he would replace it with a new unit and it was installed and hot by mid afternoon. The ARK270 costs very little to run as it is only 900w and h...eats any time compared to the off peak electric HWS which is 3600w and only worked between 11pm and 7am. The house never runs out of hot water now and I could not recommend Paul and his ARK270 more highly. I will be installing one in our home very soon.
Purchased in March 2019 at Thermalark.
Cost effective, efficient heat pump
With current Vic Govt incentives it was a no brainer to switch my old electric hot water tank out and replace it with a Thermalark 270. Almost like for like replacement for electrician and plumber. All done in 2 hours. Heats water to 55C quickly (only 2 people using it), set timer to use our PV output. Only uses 800w when not using element (eco heat mode). Will be interesting to see how it goes in winter. I would recommend it and the company to anyone looking at heat pump solution. Small problem with dud screen, but could still operate and company sent a replacement quickly and was simple 5 minute job to install replacement screen and cover.
ARK270 Heat Pump Hot Water System
I have had an ARK270 hot water unit on my home for the past several years and it operates fine. Interestingly when I swapped over I noticed a large drop in my gas bill and no real increase in electricity bill. I put this down to the fact I replaced my old 3 star gas hot water system with the ARK270.
Excellent hot water.
Hot water service has been fitted and is working great. We had a small problem with the screen but were able to resolve with thermal Ark over the phone. They were contactable and helpful. Now our hot water is heated any time & is never running out with a family of seven.
Solar Hot water Heat pump
This Hot water system connects to my solar panels. It uses a heat pump to heat the water which only uses 800 kw, that's less than my dishwasher. My gas bill had decreased from $120.00 to 54.00 for the same period last year. Always got hot water this has saved me a lot of money.
Questions & Answers
Is the ARK270 suitable for residences approximately 500 metres from salt water beaches in Victoria
Hi, I installed an ARK270 this year i am approx 700 m from the beach at Seaspray in Vic . So far i have had no issues what so-ever & am very happy with its looks & its ability to produce more hot water than i need Norm B
We are 100 meters from Rutherford inlet and it has presented no issues so far. In fact it is an advantage in that we don't get frosts, so the nights are no so cold.
Will I need to move to the NORTH facing wall? To get the advantage of the warm-hot air? on the south side is very cold especially in winter??? Thank you.
Hi, I am in MT Eliza Vic. 3930. Looking to replace my hot water as my Gaz is leaking from today. What is the price? how many liters? I have 6.6kw solar and looking for a heat pump witch can use my PV system during the day. 4 people.Thank you.
Hi, we are very happy with our Thermalark. Ours is electric as we have no gas supply. We have had up to 10 people in the house over Xmas. New Year and did not run out of hot water. This week we received our first electrical bill since installing the Thermal Ark and found a 50% reduction in our off peak power cost. So far we are very satisfied, the installation and support received was great, we received the full government rebate, bit of fiddling around to get the rebate but guess the government does not hand out the rebate unless you complete the required forms etc
Hi, we have a 4 bed house on the Mornington Peninsula which we holiday rent. We got the Thermalark last April and we had a problem in May when the whole tank froze up with unhappy guests. I rang Paul that morning and he replaced it by 3pm that day. I could not believe the after sales service we received and we did not even have to put pressure on to get it. The Thermalark has worked perfectly ever since and we never run out of hot water any more. Paul rescued us and made our guests happy and I could not recommend him more highly.
paul w.Thermal Ark
Hi Ros / Barry - thanks for your support, trust we are all sitting at home being careful at this time. .
Olga - The Pricing varies depending on what Rebates are applicable current pricing would be $700 if we can claim the Vic Solar rebate. You need to review conditions see https://www.solar.vic.gov.au/solar-hot-water-rebate
If this doesn't apply in your case the price is $1700.
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