Thermal Ark ARK270

Extremely pleased with the Thermal Ark 200 – I am extremely happy with my new hot water heat pump and the service they provided. Paul and his team were quick, friendly & done a very professional neat job. Also great support with any questions I had. I would recommend this company and product. Show details

Very pleased with my purchase – While I was hesitant at first to buy a heat pump hot water service because of reports that they don't work that well in the cooler climate of Victoria. I can say now it was was unfounded, since the installation it has worked perfectly, dual timers means I have set it to turn on in the morning and then again later in the afternoon so always have… Read more

hot water when we need it.To early to say what effect it may have on the power bill, but will report back on that. A special thanks to Paul from Thermal Arc made the transition from old to new so easy.

Very pleased with my Thermal Ark 270! – Inner West Sydney. It's been in for two months and I couldn't be happier. I was able to cancel my town gas connection and rely entirely on my PV panels, my Sonnen battery, and my solar hot water (evacuated tubes) into a storage tank, and from there into the ThermalArk. (No other heat pump supplier was interested in putting warm water into a… Read more

heatpump.) With a house of four adults and three kids we've never run out of hot water, even with a bath full upstairs and a shower running downstairs! Installation was easy and it was working immediately. Highly recommended!

increadible heat pump – We have now had this unit for 3 months and it has been awsome. It is the smaller ARK 200 unit. Compared to our old hot water unit this is so cheap to run. We have 3 people in our household and it heats up between 11.00 am and 5.00pm every day to use our solar energy. The heat pump runs for an average od 1.7 hours a day and looking at my energy… Read more

usage meter in my house it is using about 650 watts per hour. It seem as if it heats up to full only using 1.2 to 1.5 Kw per day. my old 3 YO storage unit before this was using about 10 KW a day. Even on a cloudy day it never needs to get energy from the grid. 4.5 Kw solar system. When we had 8 people in the house over Xmas I turned on the 2nd timer so it haeated up to HOT with off peak power between midnight and 5am in the morning as well. Very Quiet and is hot enough heating to the default of 55 degrees. You can heat it to 60 degrees if needed. So far we have never run out of hot water. I would imagine it will take a bit longer to heat back to Full in the middle of winter whe the daytime temps are around 15 degrees. Paul was great to deal with and would highly recomend these units. Great value for money with the rebates.

the reason why to purchase a Thermal Ark heat pump – I purchased an ARK270 2 weeks ago because my other heat pump died a very miserable death it was the 2nd one in twelve years .I wont say the brand but it was one of those that you see three large units in motels dairy, farms,& anywhere one unit would be enough .I now know why they put 3 units in because each one does not last very long I am very… Read more

happy with every thing to do with the thermal ark. It is very quiet , fast heating & a very good looking unit .The only thing that i would have liked, would have been a second hot water outlet on the other side as mine also feeds a granny flat attached to the house .But, apart from that i have no problems with the unit and Paul was very helpful & helped me through the process of getting the solar rebates as i am in my 70s & am not all that computer literate .I know my eldest daughter will be proud of me seeing i did all this review by my-self without her help So when you need to change your heat pump. I would only recommend a Thermal ark . Thanks Norm

ARK270 heat pump hot water service – My ARK270 has been in for a couple of weeks now and my daily power consumption since installation has dropped $2 a day . Over the year that works out to about $672 savings compared to the electric hot water service that we removed . The best thing is no more complaining from the wife about running out of hot water . Great customer service from… Read more

Paul in regards to the paper work for the government rebates . Would highly recommend this heat bank hot water service . Cheers .

Best customer service I can remember – We have an AirBNB house for 8 guests in Melbourne and the 315litre Electric HWS developed a serious leak. I ordered a ARK270 from Paul on Wednesday and needed to install it by Friday evening. Paul delivered it Friday morning, helped me get it in position and it was installed and hot by 5pm. Unfortunately it failed about 8 weeks later while we had… Read more ·  1

guests. After 1 phone call early in the morning Paul said he would replace it with a new unit and it was installed and hot by mid afternoon. The ARK270 costs very little to run as it is only 900w and heats any time compared to the off peak electric HWS which is 3600w and only worked between 11pm and 7am. The house never runs out of hot water now and I could not recommend Paul and his ARK270 more highly. I will be installing one in our home very soon.

Cost effective, efficient heat pump – With current Vic Govt incentives it was a no brainer to switch my old electric hot water tank out and replace it with a Thermalark 270. Almost like for like replacement for electrician and plumber. All done in 2 hours. Heats water to 55C quickly (only 2 people using it), set timer to use our PV output. Only uses 800w when not using element (eco… Read more

heat mode). Will be interesting to see how it goes in winter. I would recommend it and the company to anyone looking at heat pump solution. Small problem with dud screen, but could still operate and company sent a replacement quickly and was simple 5 minute job to install replacement screen and cover.

ARK270 Heat Pump Hot Water System – I have had an ARK270 hot water unit on my home for the past several years and it operates fine. Interestingly when I swapped over I noticed a large drop in my gas bill and no real increase in electricity bill. I put this down to the fact I replaced my old 3 star gas hot water system with the ARK270.  Show details ·  1

Excellent hot water – Hot water service has been fitted and is working great. We had a small problem with the screen but were able to resolve with thermal Ark over the phone. They were contactable and helpful. Now our hot water is heated any time & is never running out with a family of seven.  Show details ·  1

Solar Hot water Heat pump – This Hot water system connects to my solar panels. It uses a heat pump to heat the water which only uses 800 kw, that's less than my dishwasher. My gas bill had decreased from $120.00 to 54.00 for the same period last year. Always got hot water this has saved me a lot of money.  Show details